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SPAMfighter vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

SPAMfighter
Ranking in Anti-Malware Tools
72nd
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
TitanHQ SpamTitan
Ranking in Anti-Malware Tools
6th
Average Rating
9.0
Number of Reviews
78
Ranking in other categories
Email Security (6th), Office 365 Protection (1st)
 

Mindshare comparison

As of November 2024, in the Anti-Malware Tools category, the mindshare of SPAMfighter is 0.1%, up from 0.1% compared to the previous year. The mindshare of TitanHQ SpamTitan is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

RM
Aug 23, 2022
Useful quarantining features but can be tedious to configure
I use SPAMfighter to monitor and quarantine any abnormal emails and to maintain a whitelist and blacklist SPAMfighter's best features are the specific quarantine and the website where you can release your spam whitelisting and blacklisting. SPAMfighter is a little tedious to configure and…
Pusa Alexandru-Catalin - PeerSpot reviewer
Apr 16, 2024
Outdated user-interface and offers basic functionality, they have great marketing but only deliver the basics
I was previously a satisfied customer of OnlyMyEmail. Unfortunately, they had a significant technical failure and couldn't provide security for a week, causing them to lose their biggest client. That's when I switched to Bitdefender for email security. I used Bitdefender. But it didn't meet my needs. I used it for two years. Its technology was far inferior to OnlyMyEmail. I also looked into Censornet. However, I eventually obtained a server license for SpamTitan. Currently, I am one of the slightly happy. customer of SpamTitan. It works when it wants to, it doesn't want, it doesn't work. The main difference between SpamTitan and OnlyMyEmail was accuracy. I never saw false positives with OnlyMyEmail in the ten years I used it. It just worked as it should, and at a very low price. I'm not sure what technology they used, but it was excellent. I was paying around one dollar and something cents per email address per month.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SPAMfighter's best features are the specific quarantine and the website where you can release your spam whitelisting and blacklisting."
"We're now using SpamTitan Plus. It has an extra feature so that if you receive an email with a link, it goes to the TitanHQ server and that link is also checked. That is probably the best feature."
"SpamTitan learned faster than I thought it was going to, based on other products that I've used. There was a lot more feedback. The other products are based on the users, but this one, with its AI, seems to produce tremendous improvements day-to-day. I told the teams it was going to take two to three weeks but, within a week, we had dropped the amount of spam that was getting through."
"I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails."
"[One of the] things that make[s] it really attractive to end-users... is their ability to manage their own spam queues via the reports that SpamTitan offers. It allows them to determine what is spam and what isn't."
"It works as it should. It allows users to manage emails that they receive, meaning they can set up whitelists and blacklists."
"I have found the feature that creates seamless categorization of emails valuable. This is most likely done by having a large database to compare and to identify what are the domains that are currently spammers."
"Content filtering as well as Link Lock, which is URL parsing, are valuable, but anti-spam would be the biggest feature to help reduce overall spam for the company."
"The overall system is straightforward to use, and the UI is excellent. It significantly streamlines the process of dealing with spam emails."
 

Cons

"SPAMfighter is a little tedious to configure and requires some technical knowledge to understand it."
"The support hours are tough for U.S.-based companies like ours, because they're in Europe. They did tell me that they're opening a support office in the U.S. There is, currently, some overlap in support, but it's difficult to get real-time support and, a lot of the time, I just need a quick answer."
"The big issue that I've had is that the length of time that an email is kept in quarantine is only seven days and, in some cases, it is not even seven days... if I had a 20-day or 30-day repository, if someone came to me and said, "Hey, I can't get this back," I could end up getting it to them from the archive."
"It works when it wants to, it doesn't want, it doesn't work."
"False positives may be an area for improvement. It's very rare that we see false negatives, but false positives might be an area where I, myself, could put some more effort into looking at the settings... Perhaps that's something in the user interface that isn't hugely clear."
"Some of the menus on the dashboard could be easier to navigate. It takes a little while to find things."
"The quarantine report frequency could be better."
"The only improvement that comes to mind is updates. We are technically on TitanHQ's private cloud. We are responsible for updating our platform when a new version comes out. I would personally prefer to have SpamTitan just notify me, and say, "At this specific time on this specific day, we will be upgrading you to the newest platform.""
"They need to keep up with the latest technology and add new features as they arise, e.g., artificial intelligence, new and improved updated lists, or new ways of tracking spam. They need to just keep up so the product is effective. Because, if all of a sudden viruses or spam starts getting through, then we might have to look at something else. However, so far, it has kept up and done a great job. So, we are happy."
 

Pricing and Cost Advice

"SPAMfighter has yearly maintenance prices."
"The pricing is great, but it has been increasing on a yearly basis. It is now close to that of Microsoft solutions. If it continues to increase, then clients may need to migrate to a different solution."
"Everything has really been great with the pricing and licensing. In fact, we just implemented ArcTitan because everything was going so well with SpamTitan."
"The pricing is just right."
"It's priced very reasonably. There are no additional licensing costs that affect me."
"SpamTitan has competitive pricing and flexible licensing. They allow up to 10% more that you use and then add it to the next tier of licenses."
"It's not extremely expensive. Other solutions get really pricey, really fast."
"For the service, the pricing is reasonable."
"But the most critical factor was cost-effectiveness. SpamTitan was much cheaper than Barracuda and offered the same value."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
22%
Manufacturing Company
11%
Financial Services Firm
6%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for TitanHQ SpamTitan?
SpamTitan's pricing is competitive, being one of the least expensive compared to other vendors. The approximate cost is around $7000 USD. There are no additional costs required for maintenance or s...
What needs improvement with TitanHQ SpamTitan?
There needs to be improvement in response time due to the requirement of going through the ticketing system, which can cause delays. Additionally, the pricing model could be improved for larger com...
 

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Sample Customers

OPSWAT, Intel, Microsoft
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
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