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SPAMfighter vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SPAMfighter
Ranking in Anti-Malware Tools
87th
Average Rating
0.0
Reviews Sentiment
6.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
TitanHQ SpamTitan
Ranking in Anti-Malware Tools
17th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Email Security (15th), Office 365 Protection (3rd)
 

Mindshare comparison

As of April 2025, in the Anti-Malware Tools category, the mindshare of SPAMfighter is 0.1%, down from 0.1% compared to the previous year. The mindshare of TitanHQ SpamTitan is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
Useful quarantining features but can be tedious to configure
I use SPAMfighter to monitor and quarantine any abnormal emails and to maintain a whitelist and blacklist SPAMfighter's best features are the specific quarantine and the website where you can release your spam whitelisting and blacklisting. SPAMfighter is a little tedious to configure and…
George Kajaia - PeerSpot reviewer
Work hours are not lost searching through spam emails to determine which emails are legitimate
In history on the reporting graph, when you are trying to search for sender by address, it won't search by domain. I could send an email from SendGrid with my domain, but with SpamTitan, if you search by that domain then it wouldn't search it. It only searches from the field, not in the envelope field. Unfortunately, mass mailing companies, like SendGrid, send email with the form address and that completely differs from the domain envelope form address. There is no way to search for the envelope form. So, I gave them an idea to improve this filtering. For example, if I have to search an email sent by SendGrid, then I am forced to search by the recipient, then find the emails marked as spam. This is quite a huge hassle. They told me that they are aware of this and will try to add it, but they haven't added it yet. I would like to implement a secondary delivery pool for mass mailings, having an alternate pool for mass mailing lists since there is only a single mail queue with SpamTitan. For example, if 10,000 emails are being sent, then the queue will be large. Unfortunately, without a secondary delivery pool, legitimate emails will wait in the queue to be delivered to my email. Therefore, I would like to have two queues: one for everyday emails and another for mass mailings. Now, I have to decide whether to buy a second SpamTitan license just for this reason because I am very satisfied with the functionality of SpamTitan overall and don't want to use another sender's appliance for this. From 2020 to 2021, there was a huge switch in the types of spam coming in. SpamTitan's anti-spam should be enabled to catch this spam. The spam catching rate went down over the last three to four years. I think this is because spammers are evolving and using different methods to send spam emails. The phishing rate of SpamTitan is not great, even Exchange Online Protection catches phishing better than SpamTitan. The most worrying are the phishing emails. I would like SpamTitan to upgrade and improve the phishing catch rate. The sandbox of the Bitdefender engine is not working correctly. They sent me an email that they pulled it because it was not working as it was intended to work. So, they are working on this as well, and maybe the sandbox will be fixed. The sandbox is for viruses. If something goes through then it is sent to the sandbox for analysis. However, I am not using the sandbox right now. I am just quarantining this type of attachment right away.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SPAMfighter's best features are the specific quarantine and the website where you can release your spam whitelisting and blacklisting."
"The digest and the quarantine are the most valuable features. I can go into the quarantine and see everything that was quarantined. On an individual basis, you can easily whitelist an email or address coming in, if needed."
"What I like the most is the filtering and the granularity with which you can really zoom in on the spam that's coming in and configure it exactly so that what you don't want is blocked."
"I have found the feature that creates seamless categorization of emails valuable. This is most likely done by having a large database to compare and to identify what are the domains that are currently spammers."
"Content filtering as well as Link Lock, which is URL parsing, are valuable, but anti-spam would be the biggest feature to help reduce overall spam for the company."
"SpamTitan has absolutely helped to improve our spam catch rate, as well as our false positive rate."
"We really like the fact that we get a quarantine report because we can identify for ourselves which emails we want to keep and which we want to get rid of. It also gives us the option of directly allowing emails, which we really like. That way, the next time we get such emails, they're not blocked."
"I like the notifications SpamTitan sends. Other products require the user to log into the system to see if something was blocked. SpamTitan sends users an email showing them any potential spam that was blocked and they can click on it to release it. It's much easier for the end-user."
"The way we can customize filters is excellent. Other solutions tend to be restrictive with their specific profiles, but with SpamTitan, we can create them from scratch."
 

Cons

"SPAMfighter is a little tedious to configure and requires some technical knowledge to understand it."
"The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed"
"False positives may be an area for improvement. It's very rare that we see false negatives, but false positives might be an area where I, myself, could put some more effort into looking at the settings... Perhaps that's something in the user interface that isn't hugely clear."
"The interface is a little dated aesthetically. I know that's a small thing, but it could use a little bit of a facelift."
"One of the areas that can be improved is the GUI. The product works well but finding things in the interface can sometimes be a bit difficult, just because it's so in-depth and covers a lot."
"When in the control panel, the context menu that appears when you right-click on an email should present options for adding the sender to the whitelist or blocking them."
"SpamTitan's logging features could be improved. The logs are hard to deal with because you need to download the log as a text file. Then you need to search through this text file to find what you need."
"What would be helpful to me is an alert if there were an increase in the number of threats that have been picked up. In that case, an alert could be sent to the admin in our company, to inform us. It could say something like, "Generally, about 20 percent of your incoming emails have been threats. Now it has jumped up to 30 or 40 percent." Something like that would be beneficial."
"There is room for improvement in automation; better wizards for deployment, for example."
 

Pricing and Cost Advice

"SPAMfighter has yearly maintenance prices."
"Price-wise, this product is very compatible with our budget."
"The pricing is just right."
"Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
"Its pricing is good. It's probably one of the most competitive anti-spam and anti-malware appliances out there for email. I was doing some looking around for pricing before I came to SpamTitan, and for the feature set, the price is very reasonable and competitive."
"The pricing for this solution is fair, and comparable with other products."
"This pricing is absolutely fine and it's never been an issue of it being too expensive."
"Partner profitability is good with Titan HQ's partner program. This means that I recommend it to clients who trust me. My time and effort to educate them is compensated by TitanHQ, who provides the solution to me at a lower price than what the public gets it at, then I can make some money."
"I don't deal with pricing. In terms of licensing, the last I heard was that the licensing for users in SpamTitan isn't fully functioning because of some integration issues with Microsoft. I know we have more than 20% on our licensing at the moment, but the way the licensing is supposed to run makes a lot of sense for us. We are looking forward to that part getting implemented correctly."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
20%
Manufacturing Company
12%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for TitanHQ SpamTitan?
Pricing is affordable. We renewed for three years, and the cost is reasonable.
What needs improvement with TitanHQ SpamTitan?
The GUI is problematic. It's a mess and absolute rubbish now. We also face issues with the settings that are not yet developed. I wish for a return to the older GUI which was easier to use.
 

Overview

 

Sample Customers

OPSWAT, Intel, Microsoft
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
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