May 04, 2023
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Symantec Data Loss Prevention and Zscaler Zero Trust Exchange Platform are leading solutions in the cybersecurity market, focusing on data protection and secure cloud environments, respectively. Symantec holds an advantage in endpoint and network security with its comprehensive DLP features, while Zscaler's strength lies in its cloud-native approach, enhancing remote work security.
Features: Symantec Data Loss Prevention offers comprehensive monitoring and protection capabilities for sensitive information, leveraging machine learning and encryption. It provides advanced endpoint and network security features, including blocking data copying to removable media. It also integrates well with a centralized management console and effective reporting tools. Zscaler Zero Trust Exchange Platform focuses on seamless protection of cloud environments, offering robust features such as internet privacy controls and zero-day protection integration. Its cloud-native structure allows scalable security measures, enhancing productivity in remote work environments.
Room for Improvement: Symantec DLP could improve machine learning stability and simplify its Oracle-dependent installation process. Enhancements in USB port blocking effectiveness are needed, along with improved customer support response times. Zscaler requires a more intuitive interface and better scalability for larger enterprises, as well as enhancements in policy enforcement granularity. Additionally, customers seek more flexible integration with existing network environments.
Ease of Deployment and Customer Service: Symantec DLP's deployment can be complex due to significant on-premises infrastructure needs, limiting its flexibility. User feedback highlights a decline in technical support quality after Broadcom's acquisition. Conversely, Zscaler's cloud-native model simplifies deployment in hybrid and cloud environments, with generally robust customer support, though there are suggestions for faster resolution of high-complexity issues.
Pricing and ROI: Symantec DLP's Oracle reliance impacts its pricing, potentially being cost-prohibitive for smaller organizations but offers competitive options for larger deployments. Its ROI is reflected in reduced operational costs and enhanced data protection capabilities. Zscaler provides a cost-effective solution in large-scale deployments with flexible user-based licensing, although additional features might be deemed pricey. Users report ROI through improved data security and reduced infrastructure overhead.
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
In terms of time savings, since users no longer manually connect to the VPN, access became seamless, improving user productivity, especially for remote users.
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
The support provided from both Symantec Turkey and distributor companies enables us to support customers and partners effectively.
The support team changed from MTechPro to a different partner, affecting our experience.
The support engineers are technically knowledgeable, particularly for Zscaler Private Access related issues, providing clear guidance and documentation for troubleshooting.
Sometimes, support takes time since the solution has some bugs that need fixing.
They have provided the numbers and contact supports, and it is almost immediate.
When using native proxy solutions, scalability issues are minimized, and the solution remains stable.
Symantec Data Loss Prevention adapts to evolving security landscapes by handling MIP labels and sensitivity categorization.
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
Zscaler Zero Trust Exchange Platform is highly scalable, primarily because it is built on a cloud-native, globally distributed architecture.
The stability and scalability are its most important features.
Zscaler Zero Trust Exchange Platform is very stable, especially in enterprise environments.
Zscaler Zero Trust Exchange Platform is very stable.
Symantec responded by creating an OCR module, enabling the capability to search within images.
They can improve their product and the features mainly to focus on how we can prevent that data within the organization, over the cloud, whatever it is, as that is important.
It is very critical to understand whether an incident is a false positive or a true positive, particularly because some false positive incidents are quarantined.
It would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views.
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
They might be able to identify if something is missing with Zscaler.
Symantec Data Loss Prevention is more expensive compared to competing solutions.
If it is a large target, then of course your cost will be high.
There is minimal setup cost since it is a cloud-delivered platform, eliminating the need to invest in additional hardware such as VPN gateways or maintain infrastructure.
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
Symantec's OCR module enhances image analysis, crucial for detecting data loss via screenshots, improving the overall security posture against data breaches.
Symantec Data Loss Prevention helps in identifying and securing sensitive data in my organization by being used for the internal, outgoing, and inbound traffic, specifically for any personal identification data leak prevention and any PII data.
Symantec Data Loss Prevention has proprietary metadata and is well-suited for endpoint-level security.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Since we started using Zscaler Zero Trust Exchange Platform, it has auto-configuration, and wherever we have deployed the auto-configuration, we have not encountered any problem.
| Product | Mindshare (%) |
|---|---|
| Symantec Data Loss Prevention | 3.9% |
| Zscaler Zero Trust Exchange Platform | 4.0% |
| Other | 92.1% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 11 |
| Large Enterprise | 30 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 12 |
| Large Enterprise | 46 |
Symantec Data Loss Prevention provides comprehensive coverage across networks and endpoints with centralized management and advanced policy capabilities, ensuring robust data protection and compliance.
Symantec Data Loss Prevention delivers a wide range of advanced features aimed at safeguarding data from unauthorized access and preventing data leakage across endpoints, emails, and networks. It offers comprehensive data classification, detection with high accuracy, and smooth integration with encryption tools. The centralized management console and enterprise-level segmentation facilitate seamless data security management across diverse environments. However, enhancements are needed in user-friendliness, system integration, and setup complexity. Dependency on Oracle databases increases costs, and improvements in reporting, management console usability, false positive reduction, and endpoint OCR functionality are advised.
What are the key features of Symantec Data Loss Prevention?Finance and telecom industries specifically implement Symantec Data Loss Prevention to secure sensitive information and protect intellectual property. It aids in addressing internal security concerns, ensuring compliance, and adapting to complex environments through content discovery and policy enforcement.
Zscaler Zero Trust Exchange enhances security with seamless cloud-based connectivity and VPN-less operation, offering integration with multiple identity providers and advanced security features, suitable for remote work environments.
Zscaler Zero Trust Exchange provides secure, adaptive connectivity without traditional VPNs, allowing organizations to replace legacy systems and bolster remote work security. The platform offers cloud-based protection, single sign-on, dynamic URL categorization, and scalable solutions. While advanced security features like DLP and threat protection enhance data protection, users may face issues with speed, connectivity, and some customization options. Integration challenges, latency due to multi-tenant hosting, reporting delays, and licensing costs require consideration. It supports secure internet access and private application security, ensuring traffic control and data compliance.
What are the key features of Zscaler Zero Trust Exchange?
What are the benefits of using Zscaler Zero Trust Exchange?
Zscaler Zero Trust Exchange is deployed across industries to secure remote access and enforce zero trust principles. Organizations in finance, healthcare, and technology sectors utilize it for secure internet access and visibility into cloud applications, enhancing performance and compliance in dynamic environments.
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