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Symantec Data Loss Prevention vs Zscaler Zero Trust Exchange Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Businesses see financial benefits from Cloudflare through improved uptime, security, and performance, enhancing returns despite measurement challenges.
Sentiment score
7.3
Symantec Data Loss Prevention boosts ROI by enhancing threat management, reducing costs, and improving data protection and response times.
Sentiment score
7.6
Zscaler Zero Trust Exchange enhances user satisfaction with reduced noise, improved visibility, and potential for further service integration.
You would only lose money if you had an attack and you need to calculate the cost against the risks.
WordPress security can be tricky, and that's where Cloudflare can be absolutely helpful for small businesses.
We have had ROI with the tool's use since it never gave us downtime and made us lose millions.
 

Customer Service

Sentiment score
7.1
Customer service is highly rated, especially for Enterprise plans, but response times could improve for complex issues.
Sentiment score
6.2
Symantec's support is praised for expertise but criticized for slow responses, especially after Broadcom's acquisition and for non-premium users.
Sentiment score
6.7
Zscaler Zero Trust Exchange's customer service is praised for responsiveness, but suffers from delayed responses and knowledge gaps affecting satisfaction.
This would help us address issues promptly, especially during unforeseen events like DDoS attacks.
We'd like a dedicated account manager.
You can get a support engineer with the best qualifications.
The support team changed from MTechPro to a different partner, affecting our experience.
Sometimes, support takes time since the solution has some bugs that need fixing.
 

Scalability Issues

Sentiment score
8.2
Cloudflare is highly regarded for its scalability, smoothly accommodating various user needs and handling significant traffic across business sizes.
Sentiment score
7.6
Symantec Data Loss Prevention is scalable for various user levels but faces challenges in virtualization, browser integration, and service scaling.
Sentiment score
7.9
Zscaler Zero Trust Exchange Platform is highly scalable and adaptable, praised for performance and suitability in varied organizational needs.
I would rate the solution's scalability a ten out of ten since I didn't encounter any issues with it.
I rate its scalability a ten out of ten because I had no issues with it.
I rate the scalability a ten out of ten.
When using native proxy solutions, scalability issues are minimized, and the solution remains stable.
 

Stability Issues

Sentiment score
7.6
Cloudflare is generally praised for stability and reliability, despite occasional issues and past outages, requiring proper configuration for best performance.
Sentiment score
7.7
Symantec Data Loss Prevention is stable with high reliability, minor glitches, and differing maintenance needs for Windows versus Linux.
Sentiment score
7.9
Zscaler Zero Trust Exchange is stable and reliable with minor latency issues, resolved initial concerns, and strong threat monitoring.
For DDoS protection, I would not recommend Cloudflare.
I rate the solution’s stability an eight out of ten.
I rate Cloudflare eight out of 10 for stability.
 

Room For Improvement

Users suggest Cloudflare improve analytics, CDN errors, support, DNS, APIs, pricing, server access, DDoS features, and documentation.
Symantec Data Loss Prevention faces numerous challenges including integration, user-friendliness, scalability, pricing, and compatibility, especially with macOS.
Users report performance, configuration, support, and integration issues with Zscaler, highlighting speed, cost, and interface improvements.
There's a need for improvement in areas like AI-based DDoS attacks and Layer 7 WAF features.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Compared to other vendors and Cloudflare, there will be more downtime.
A main disadvantage of Symantec DLP is its reliance on Oracle.
They might be able to identify if something is missing with Zscaler.
 

Setup Cost

Cloudflare provides free and paid plans from $20, with straightforward pricing catering to small, medium, and enterprise businesses.
Symantec Data Loss Prevention offers flexible pricing but can be costly, especially for small firms with under 150 users.
Zscaler offers flexible pricing with discounts for larger enterprises, though additional licenses and gateway fees can increase costs.
That's where Cloudflare shines for smaller businesses – it's ten times cheaper than Akamai.
It is cheaper than other options.
It's cost-effective, but I think they should have a custom pricing model for enterprise customers based on the features you use.
 

Valuable Features

Cloudflare provides speed enhancement, security, and ease of use with CDN, DDoS protection, SSL, and traffic analytics for website optimization.
Symantec Data Loss Prevention excels in data monitoring, machine learning, cloud integration, and user-friendly interface, enhancing overall data protection.
Zscaler Zero Trust Exchange excels in security, scalability, and usability, offering seamless integration and advanced cloud capabilities for organizations.
Our scenario consisted of two web servers in different allocations to control access demands, and the load balancer did the job as expected, bringing security and stability to access points.
For me, the valuable feature is DDoS protection.
The most valuable features of the solution are performance and security.
Symantec Data Loss Prevention has proprietary metadata and is well-suited for endpoint-level security.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
72
Ranking in other categories
CDN (1st), Distributed Denial-of-Service (DDoS) Protection (1st), Managed DNS (1st), Cloud Security Posture Management (CSPM) (14th)
Symantec Data Loss Prevention
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
59
Ranking in other categories
Data Loss Prevention (DLP) (3rd)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
63
Ranking in other categories
Data Loss Prevention (DLP) (4th), Cloud Access Security Brokers (CASB) (3rd), Application Control (3rd), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Q&A Highlights

JL
May 04, 2023
 

Featured Reviews

Spencer Malmad - PeerSpot reviewer
It's easy to set up because you point the DNS to it, and it's working in under 15 minutes
Cloudflare is highly scalable. Cloudflare is a system with a web portal that the end users like me see. It's a console where we can adjust the DNS, caching, and security features all in that console. Cloudflare owns thousands of servers across the world that cache the data. It's a powerful solution. When clients sign up for Cloudflare, they're getting this monster content delivery network, security, and a web application firewall in one. It's all rolled into one, and it's massive. Unless you have your website hosted on a massive hosting provider, there's no way that you can deliver the amount of data that Cloudflare can provide to the end users. If you have static content, there's no way that you can ever match what Cloudflare can do. Obviously, there are competitors to Cloudflare that do the same, but I'm saying other types of solutions. Let's say you go with F5. Great, that's on-prem. That's in your colo. You can't deliver as much data to the internet as you can with a CDN. You don't have to spend $20,000 on a net scaler, F5, or whatever Cisco's selling now. You don't have to buy that. You pay them $50 a month or $150 a month. It's totally worth it because even in five years, you'll never get the performance value, not just the actual ROI. You have to consider how much throughput you can get with Cloudflare.
ARAVINDAN K - PeerSpot reviewer
Strengthened security operations with endpoint-level protection but database flexibility could improve
Symantec Data Loss Prevention has proprietary metadata and is well-suited for endpoint-level security. It stands out for supporting multiple protocols like email and SMTP without needing user profile login for endpoint agents. Once policies are downloaded to the local system, they function independently of a user's login. The solution helps enhance security operations when integrated with ServiceNow and offers robust incident response capabilities.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
13%
Comms Service Provider
8%
Financial Services Firm
8%
Financial Services Firm
21%
Computer Software Company
14%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What do you like most about Symantec Data Loss Prevention?
It can prevent copying and encoding of HTTP data to various sites like Google, and Webex.
What is your experience regarding pricing and costs for Symantec Data Loss Prevention?
I do not have an idea about pricing, as it is handled by another team responsible for procurements.
What needs improvement with Symantec Data Loss Prevention?
It's been around six months since we switched. I don't recall all necessary updates. However, I do recall the install...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

Cloudflare DNS
Symantec DLP
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
Hadassah University Hospital, Her Majestys Government (HMG), United Kingdom, Hitachi Consulting Software Services India Pvt Ltd., Hua Nan Bank, Hyundai Department Store Group,JW Marriott Hotel Seoul, Lake Health, McCann Erickson Israel, Molina Healthcare Inc., PGi, Quilvest Switzerland Limited, State of Nevada Public Employees Benefits Program, Symantec Corporation (Enterprise Security), The Royal Liverpool and Broadgreen University Hospitals NHS Trust, The Royal Liverpool and Broadgreen University Hospitals NHS Trust (DLP), The Saudi Industrial Property Authority, TSO cloud, Visa, Yunnan Power Grid Company
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Symantec Data Loss Prevention vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.