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Symantec Endpoint Security Complete vs Trellix Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.2
Symantec Endpoint Security Complete's ROI is rated highly by some, yet high costs make benefits assessment challenging for others.
Sentiment score
8.6
Trellix Endpoint Security delivers strong ROI, cost savings, and effective protection, especially for firms with smaller security teams.
We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products.
Clients appreciate the solution’s customization capabilities and ongoing product improvements.
 

Customer Service

Sentiment score
5.5
Symantec Endpoint Security Complete receives mixed feedback, with praise for efficiency but concerns about response times and support consistency.
Sentiment score
7.6
Trellix Endpoint Security's customer service is praised for skill and responsiveness, yet varies in regional consistency and escalation processes.
I don't know the current situation with Broadcom, however, it was good when I was involved.
I would rate their customer service nine out of ten.
The response time is a notable issue.
Some engineers are knowledgeable.
 

Scalability Issues

Sentiment score
7.1
Symantec Endpoint Security Complete displays strong scalability, though opinions vary on license challenges and support in different environments.
Sentiment score
7.7
Trellix Endpoint Security efficiently scales for organizations globally, receiving high ratings for flexibility and ease in diverse environments.
I would rate the scalability of the solution as a six out of ten, indicating some challenges due to downtime requirements.
Trellix Endpoint Security is scalable.
 

Stability Issues

Sentiment score
8.6
Symantec Endpoint Security Complete is reliable and stable, though new releases may introduce bugs, earning high user satisfaction.
Sentiment score
8.5
Trellix Endpoint Security is stable, reliable, and efficient, though performance may vary with outdated versions or resource constraints.
I would rate the stability of Trellix Endpoint Security as near perfect, close to ten out of ten.
I would rate its stability as nine out of ten.
 

Room For Improvement

Symantec Endpoint Security Complete requires enhancements in installation, interface, mobility, security features, support, scalability, pricing, and integration.
Trellix Endpoint Security needs improvements in speed, interface, resource use, technical support, and compatibility with Mac and Linux.
They could improve the user interface.
Improvements are needed in forensic analytics to detect specific vulnerabilities.
What needs improvement in Trellix Endpoint Security is the reduction of resource consumption by the scanning feature.
Artificial intelligence also requires improvement to further enhance the product.
 

Setup Cost

Symantec Endpoint Security Complete pricing varies, seen as cost-effective by some but expensive due to features and complex renewals.
Trellix Endpoint Security offers flexible licensing with competitive prices, value-for-money, and discounts, appealing to enterprises.
Trellix Endpoint Security is cost-effective and provides excellent value for money.
The license costs are very reasonable, around 1,000 to 1,200 rupees per year.
 

Valuable Features

Symantec Endpoint Security Complete delivers advanced protection and governance with features like threat hunting, sandboxing, and customizable performance.
Trellix Endpoint Security offers centralized management, advanced threat prevention, and seamless integration providing robust, scalable protection without system performance compromise.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks.
Including options like Application Control (formerly Solidcore), integrated monitoring, change control, DLP, and advanced threat protection, the solution offers comprehensive security.
The most valuable features of Trellix Endpoint Security include its protection capabilities such as DNS and endpoint security, DNS threat prevention, as well as advanced threat prevention.
 

Categories and Ranking

Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
38th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Trellix Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
100
Ranking in other categories
Extended Detection and Response (XDR) (13th)
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Symantec Endpoint Security Complete is 0.5%, up from 0.3% compared to the previous year. The mindshare of Trellix Endpoint Security is 3.0%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Livin Sunil - PeerSpot reviewer
Provides comprehensive protection with a need for a more intuitive interface
Security Complete comes with antivirus plus EDR, which is a convergence of antivirus and EDR. I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted. It provides a greater level of view, making it easy for my team to mitigate those particular attacks.
AhmedEl-Tayeb - PeerSpot reviewer
Good user behavioral analysis and helpful patching but needs better support services
Some of our products have a first and second line owned by us. We are giving support services to the customers instead of the vendor. Some other products are supported directly by the technology vendor, however. Technical support from the vendor is very bad. Usually, when the customer submits a ticket, they put a severity level on the case. Whenever the case is very important, and there is a real malfunction in the product on the customer side, and there is something down that needs someone to have a look immediately, it takes more time than it should to even engage with the customer. When someone has to contact the customer and have a remote session within the customer environment, they sometimes lack in terms of communication with the customer. The support centers are located in the East and not all have an acceptable level of English in order to communicate directly with the customer.
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847,959 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
11%
Manufacturing Company
10%
Government
7%
Educational Organization
43%
Government
9%
Computer Software Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Symantec Endpoint Security Complete?
The solution prevents any damage from viruses and provides risk mitigation for virus threats.
What is your experience regarding pricing and costs for Symantec Endpoint Security Complete?
Symantec Endpoint Security Full/Complete license is not expensive and advise using the full feature.
What needs improvement with Symantec Endpoint Security Complete?
They could improve the user interface. Currently, everything is pretty good, however, when it comes to the Maniac and Protection, there could be enhancements.
How does McAfee Endpoint Security compare with MVISION?
The flexible manageability of McAfee Endpoint Security is one of our favorite aspects of this solution. You can deploy various components as desired with McAfee Endpoint Security, whereas many othe...
What do you like most about McAfee Endpoint Security?
It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts.
What is your experience regarding pricing and costs for McAfee Endpoint Security?
Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support.
 

Also Known As

No data available
McAfee Endpoint Security, McAfee Endpoint Protection, Intel Security Total Protection for Endpoint, McAfee Complete Endpoint Protection
 

Overview

 

Sample Customers

Information Not Available
inHouseIT, Seagate Technology
Find out what your peers are saying about Symantec Endpoint Security Complete vs. Trellix Endpoint Security and other solutions. Updated: April 2025.
847,959 professionals have used our research since 2012.