Sympa HR vs UKG comparison

Read 125 UKG reviews

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1,869 Comparison Views

89% willing to recommend

Sympa HR

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

UKG and Sympa HR are both HR solutions with different strengths. UKG leads in integration capabilities and adaptability for large enterprises, while Sympa HR is noted for its simplicity and customization ideal for small to mid-sized businesses.

Features: UKG offers robust workforce management, extensive analytics, and seamless integration with enterprise ecosystems. Sympa HR provides flexible HR processes, superior customization, and user-friendly features.

Ease of Deployment and Customer Service: UKG features a comprehensive but lengthy implementation process and offers multisource support. Sympa HR ensures a faster deployment with dedicated support channels and easily accessible resources.

Pricing and ROI: UKG involves higher setup costs due to its extensive features, indicating a notable upfront investment with long-term benefits for larger organizations. Sympa HR presents a cost-effective solution, emphasizing affordability and quick ROI for smaller businesses.

To learn more, read our detailed Sympa HR vs. UKG Report (Updated: April 2025).

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Sympa HR vs. UKG

April 2025

Helped 848,207 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Sympa HR

Ranking in Talent Management

24th

Ranking in Cloud HCM

19th

Average Rating

7.0

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

UKG

Ranking in Talent Management

5th

Ranking in Cloud HCM

5th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

125

Ranking in other categories

Benefits Administration (4th), Employee Scheduling Software (1st), Employee Time Tracking Software (3rd), HR Analytics Software (1st), Talent Acquisition (5th)

Mindshare comparison

As of April 2025, in the Cloud HCM category, the mindshare of Sympa HR is 0.3%, up from 0.2% compared to the previous year. The mindshare of UKG is 5.5%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM

Featured Reviews

Henrik Aminoff

Senior System Specialist at M-Files

A tool to manage HR master data in a single system that needs to improve on the API front

As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware. My previous company had some kind of relationship with Sympa, and I used to attend meetings with Sympa's development teams regarding Sympa HR's API integrations in and out.

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Lonnie Fluck

Senior HR/ Talent Acquisition Leader at FitzDrake Search

Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement

I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of my favorite features of Sympa HR is its customization options. You can tailor it to meet your specific needs, which is really beneficial for HR processes."

"Sympa HR was helpful since it helped me manage HR master data in a single system."

"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."

"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."

"The pay policies and approvals are valuable features."

"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."

"The setup process is straightforward."

"I like UKG's integration."

"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."

"It is much easier to use and the customer service is better than our previous solution."

More UKG pros

Cons

"Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement."

"As a developer, I can say that some of Sympa HR's back-end functionalities, like the API systems, aren't fully fledged or modern enough, a downside of which Sympa is aware."

"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."

"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."

"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."

"The platform's features need enhancement while being used as a recruiting tool."

"I would like the capability to use UKG as a single platform without the need to alternate between systems."

"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."

"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."

"The product's integration features need improvement."

More UKG cons

Pricing and Cost Advice

Information not available

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"If you're going for the full suite, it can be fairly pricey."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"The pricing depends on the number of licenses we buy."

"The platform is not affordable but also not the most expensive."

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Top Industries

By visitors reading reviews

No data available

Educational Organization

87%

Computer Software Company

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Sympa HR?

Sympa HR was helpful since it helped me manage HR master data in a single system.

What needs improvement with Sympa HR?

Sympa HR has some fundamental issues like allowing multiple leave applications for the same dates. That needs improvement.

What is your primary use case for Sympa HR?

We're implementing Sympa for HR management across our global organization, which spans about seven countries with roughly two thousand employees. Our goal is to centralize all HR processes, includi...

What do you like most about UKG?

I like UKG's integration.

What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.

What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...

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Product Reports

Download Sympa HR product report

Cloud HCM

March 2025

Download UKG product report

March 2025

Also Known As

No data available

UKG Pro, UKG Dimensons, UKG Ready

Overview

Sympa HR was designed to support HR professionals all across the world. We provide local and international companies with an aggregated, clear view of all their people data and offer unlimited integrations to other software. Reliable HR data and flexible tools are a necessity for efficient HR work during times of change. Sympa HR helps you keep track of all your processes in one place, supports smart decision-making and helps automate routine tasks. Backed up with great customer support, it is currently used by hundreds of organisations worldwide and has one of the highest customer satisfaction rates of any HR technology in Europe.

Sympa HR

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.

Sample Customers

Dustin group, VMS Group, Matrix Fitness, CTS Group, Lindex, Sabis, Napatech, Alandia Insurance, Inspecta, Technopolis

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon