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TitanHQ SpamTitan vs ZoneAlarm comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

TitanHQ SpamTitan
Ranking in Anti-Malware Tools
17th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Email Security (15th), Office 365 Protection (3rd)
ZoneAlarm
Ranking in Anti-Malware Tools
20th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Anti-Malware Tools category, the mindshare of TitanHQ SpamTitan is 0.6%, up from 0.6% compared to the previous year. The mindshare of ZoneAlarm is 2.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

George Kajaia - PeerSpot reviewer
Work hours are not lost searching through spam emails to determine which emails are legitimate
In history on the reporting graph, when you are trying to search for sender by address, it won't search by domain. I could send an email from SendGrid with my domain, but with SpamTitan, if you search by that domain then it wouldn't search it. It only searches from the field, not in the envelope field. Unfortunately, mass mailing companies, like SendGrid, send email with the form address and that completely differs from the domain envelope form address. There is no way to search for the envelope form. So, I gave them an idea to improve this filtering. For example, if I have to search an email sent by SendGrid, then I am forced to search by the recipient, then find the emails marked as spam. This is quite a huge hassle. They told me that they are aware of this and will try to add it, but they haven't added it yet. I would like to implement a secondary delivery pool for mass mailings, having an alternate pool for mass mailing lists since there is only a single mail queue with SpamTitan. For example, if 10,000 emails are being sent, then the queue will be large. Unfortunately, without a secondary delivery pool, legitimate emails will wait in the queue to be delivered to my email. Therefore, I would like to have two queues: one for everyday emails and another for mass mailings. Now, I have to decide whether to buy a second SpamTitan license just for this reason because I am very satisfied with the functionality of SpamTitan overall and don't want to use another sender's appliance for this. From 2020 to 2021, there was a huge switch in the types of spam coming in. SpamTitan's anti-spam should be enabled to catch this spam. The spam catching rate went down over the last three to four years. I think this is because spammers are evolving and using different methods to send spam emails. The phishing rate of SpamTitan is not great, even Exchange Online Protection catches phishing better than SpamTitan. The most worrying are the phishing emails. I would like SpamTitan to upgrade and improve the phishing catch rate. The sandbox of the Bitdefender engine is not working correctly. They sent me an email that they pulled it because it was not working as it was intended to work. So, they are working on this as well, and maybe the sandbox will be fixed. The sandbox is for viruses. If something goes through then it is sent to the sandbox for analysis. However, I am not using the sandbox right now. I am just quarantining this type of attachment right away.
Nagendra Nekkala - PeerSpot reviewer
A highly stable solution that protects computers from viruses, spyware, and hackers
ZoneAlarm doesn't require much maintenance. You only need to update the application when there are any latest updates. ZoneAlarm is deployed on-cloud in our organization. With an increase in the bring your own device concept, ZoneAlarm should be part of every device to help us make the operational work very easy. Overall, I rate ZoneAlarm a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the Link Lock, which prevents our users from clicking on links that haven't been verified."
"It is way more than just spam filtering. The reason I bought it was not just to control our spam, but to stop the evil guys from sending us phishing or all sorts of harmful emails. I can see the daily or weekly reports of how many of those types of things that it stops for me."
"I've been pretty pleased with technical support. They're pretty responsive. They answer quickly. They come up with solutions really quickly as well."
"The solution is not hard to manage."
"It is very simple to use. For our client, we set it up as a cluster. That is one of the benefits. You can eliminate single points of failure. We use it in a cluster in the environment where there are two gateways. Thus, if one fails, the other one keeps taking over without any disruption."
"Another feature of SpamTitan that I like is the reporting. We are able to identify the users or accounts that have been attacked most. We can see information that shows us the sites that the user goes to, and that helps in launching an investigation of that user and how they use our resources."
"We have absolutely seen ROI. The regained productivity hours that we were able to claim since we automated the email protection have been really good. Our team of three people has seen an increase in our productivity, by around 30%, since implementing SpamTitan."
"SpamTitan learned faster than I thought it was going to, based on other products that I've used. There was a lot more feedback. The other products are based on the users, but this one, with its AI, seems to produce tremendous improvements day-to-day. I told the teams it was going to take two to three weeks but, within a week, we had dropped the amount of spam that was getting through."
"This antivirus is regularly updated, and the updates can be scheduled."
"The phone access scan stands out as the most valuable feature for me."
"The solution really focused on giving more security than an antivirus."
"It is easy to use through interfaces and easy to configure each of the customizations we created based on the characteristics that we wanted."
"Personally, I find the Game Mode of the Firewall very useful."
"The product's most valuable feature is the detection engine due to its ability to identify threats."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"It is quick and easy to configure."
 

Cons

"The interface is a little outdated. The menus are simplistic and visually, it's pretty old."
"The way it rates what is spam and what is not spam can be improved, although that is true with every system."
"SpamTitan's logging features could be improved. The logs are hard to deal with because you need to download the log as a text file. Then you need to search through this text file to find what you need."
"The interface needs to be improved; some elements aren't where I expect them to be, so it could be more intuitive."
"The quarantine report frequency could be better."
"One of the things that I have been asking them to do is add the ability to scan a domain's age. It seems like the majority of spam right now have been registered with brand new domains. They are utilizing and abusing them for two weeks until they make it onto all the blacklists, then they pick a new one. They just move on. So, if we could scan a domain's age, and just say, "Outright block domains that are less than two weeks old," then it would make SpamTitan even better. They absolutely should be doing that. I would love it if they would do that."
"There was a situation in which I needed to change the cloud server. From SpamTitan, I had to specify which server we were on for the integration into Office 365 and I actually only found that out because there was a problem. It would have been better if they had advised us of that first."
"The documentation for how to configure it could be better. Sometimes, it was confusing. When we were onboarding with them, the documentation was a little bit vague on how to configure the DNS server and our email server."
"The solution's efficiency in threat containment and overall protection needs improvement."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"They need to update and improve the features available for Mac."
"The support is not always so effective."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
 

Pricing and Cost Advice

"The pricing is great, but it has been increasing on a yearly basis. It is now close to that of Microsoft solutions. If it continues to increase, then clients may need to migrate to a different solution."
"The approximate cost is around $7000 USD."
"Price-wise, this product is very compatible with our budget."
"Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
"The price is good by today's standards. You actually get what you pay for."
"It is very good. We actually ended up saving money from our previous solution."
"The product's cost is average."
"The price and the licensing are fair, allowing us to make a margin on the product. We paid a one-time fee for the sandboxing feature; apart from that, it's just the standard licensing."
"We have to pay a yearly licensing fee for ZoneAlarm, which is cheap."
"We use the free version of the software, but it can be upgraded to the paid Extreme Security edition."
"This is a freeware product and I recommend using it."
"The pricing is reasonable, with a yearly renewal license costing seventy dollars."
"I rate the product pricing a seven out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
14%
Comms Service Provider
6%
Financial Services Firm
6%
Computer Software Company
19%
Comms Service Provider
14%
Government
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for TitanHQ SpamTitan?
Pricing is affordable. We renewed for three years, and the cost is reasonable.
What needs improvement with TitanHQ SpamTitan?
The GUI is problematic. It's a mess and absolute rubbish now. We also face issues with the settings that are not yet developed. I wish for a return to the older GUI which was easier to use.
What do you like most about ZoneAlarm?
ZoneAlarm protects all computers from viruses, spyware, and hackers.
What needs improvement with ZoneAlarm?
As for improvements, ZoneAlarm enhances Check Point’s solution by having a very efficient engine. The engine checks all components of the device, such as the memory process, to detect and stop thre...
 

Overview

 

Sample Customers

De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Terma, Optix, Samsung Research Amercia, SF Police Credit Union, Independence Care System, Mattias Thomsen, Carmel Partners, Desert Research Institute, CRIF, FXCM Inc, US State Agency
Find out what your peers are saying about TitanHQ SpamTitan vs. ZoneAlarm and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.