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TitanHQ WebTitan vs Trend Micro Web Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
10th
Ranking in Internet Security
4th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
TitanHQ WebTitan
Ranking in Secure Web Gateways (SWG)
25th
Ranking in Internet Security
7th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Web Content Filtering (2nd), Domain Name System (DNS) Security (8th)
Trend Micro Web Security
Ranking in Secure Web Gateways (SWG)
16th
Ranking in Internet Security
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.0%, up from 1.7% compared to the previous year. The mindshare of TitanHQ WebTitan is 1.3%, down from 1.5% compared to the previous year. The mindshare of Trend Micro Web Security is 1.1%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Pusa Alexandru-Catalin - PeerSpot reviewer
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.
GaneshKhutwad - PeerSpot reviewer
Offers simple to use integration capabilities
The product's initial setup phase is not too simple. If the setup phase was too simple, everyone could have done it easily. The setup phase of the product is neither too easy nor too difficult. When it comes to the deployment process, I need to understand the environment, applications, and endpoint devices, like Wif-Fi, mobiles, and other such areas because our company provides notepads as well to the customer. Generally, our company's customers use the tools in government organizations, and I work in a smart city where there are some government officials involved, so confidentiality should be maintained in certain aspects. For deployment and maintenance, though I currently have seven people on my team, I need three more people added to the team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is among the few products providing inline filtering where no application is needed on the device."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"Our primary use case for this product is DLP,"
"Content filtering is the most useful feature of iboss."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"Its initial setup was straightforward."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"It's extremely stable. I would say it's flawless. We did have some concerns that, if it did fail, all internet access would stop for our people because the proxy wouldn't be there. That concern has subsided over the years because it's proven that it doesn't really fail."
"It has been easy to understand and use the customization options provided by WebTitan."
"This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not."
"The most valuable feature is web filtering, where we are able to blacklist and whitelist sites on the fly."
"Not a whole lot of oversight is required after WebTitan is installed. I get email notifications and occasionally browse the reporting. This is pretty important because I don't have the bandwidth to actively monitor all this stuff 24/7. It is just not possible. Therefore, it is important that it doesn't require a lot of my time once it is deployed and working."
"It has been easy to understand and use customization options provided by WebTitan."
"The DNS proxy is also valuable. It has nothing to do with blocking websites, which we can do by sending all our DNS requests through WebTitan. However, the DNS proxy gives us more information about the machine sending the request. If you cross-reference that information with WADA, you can determine which user is making the request and create a user-specific policy or profile."
"It doesn't require installing an agent or software on individual workstations, which is very important for us. I don't have to go around every single machine and/or push updates out because of this product. The product improves on its own without having to go to workstations, which is an ideal thing because it doesn't tie up staff's time to upgrade the machines. I don't need to upgrade the software to make WebTitan work. I wish all products were that way."
"The solution's scalability is good and we have more than 90 users for it."
"The solution is stable."
"The real-time threat detection capability of Trend Micro Web Security has had a positive impact on our security."
"We find the advanced license for the DLP to be particularly useful with this product."
"It's a very stable solution."
"It's secure and useful from an administrative point of view, with controllable login monitoring and so on."
"The security of Trend Micro Web Security is good."
"I feel that it is a user-friendly product that provides quick response to users."
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Sometimes, obviously, there are bugs."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."
"WebTitan could improve the software module and the platform's overall stability, and its competitors have a more sophisticated user interface. We have found some bugs as well as some issues with functionality and security that we've already forwarded to TitanHQ."
"Sometimes it has been a little cumbersome to get the whitelisting just right. But that would be the only thing I've had any problems with."
"I wasn't aware of WebTitan's Azure AD integration until now. The takeaway is that those types of enhancements should be broadcast from TitanHQ a little more openly than they are."
"The interface is a little dated and a little awkward at times. That's a minor problem. It's workable."
"There were a few little glitches in the beginning when rolling out the client app that resides on laptops."
"The only thing I can think to change would be to give more options under the various categories for what you want to be blocked. There should be a way to be super specific."
"The documentation could always be better. That's true for any organization."
"For security, it's very restrictive. For us, it blocks a lot, even too much, so we have had to create exceptions. A new implementation takes a bit of time to train it up, to put in all the exclusions, but once you have that done, it's just a matter of adding things as they come up."
"They could improve the platform's ability to control normal traffic and prevent attacks like SQL injection and cross-site scripting."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
"The cons include it not being implemented in the mid-enterprise segment. For these organizations, it is an additional expense."
"The product's scalability is an area of concern where improvements are required."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"The solution's scalability could be better."
"The system should generate reports when an attack has been stopped, contained, or removed."
"I would like to see better scalability and better performance."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The pricing is good. It's a substantial cost, but they've held their prices over the years, which has been good."
"We pay an annual subscription for this. They have good pricing. They are not expensive compared to other solutions that we evaluated. I like the fact that it is just one price for the year. I don't have to worry too much about fluctuations."
"WebTitan helps reduce costs associated with web filtering. In the event that somebody was compromised due to browsing the Internet, there will be at least one device offline. The time and energy spent cleaning that thing up and getting it back online, as well as having that user set up with some sort of a solution so they can continue working, makes it well worth the money. If a single device has been compromised, my time and the potential of having to buy additional hardware is worth at least a couple thousand dollars. Worst case scenario, if our entire organization or the majority of our organization got compromised, then it could get into the 50,000-plus for recovery. It depends on if it is a massive ransomware attack where it has pretty much crippled our entire business."
"The cost could be lower, though it is not currently prohibitive for larger companies."
"There are lots of products out there, and most of them are a lot more expensive. Overall, I'm very happy with SpamTitan. It has been a great solution for a very small library."
"It's very reasonably priced. We don't have to go for a monthly plan or anything like that. There are no extra costs in addition to the standard licensing fee."
"It's very aggressively priced, which is something that we definitely like."
"The pricing of WebTitan is good. It's the right price. We paid more and more for Cisco Umbrella."
"We pay for the license on an annual basis."
"There's annual and monthly options for the license. When you're on the managed services option, it's monthly. They're also setting up an option via AWS where there will be a monthly option via the AWS shopfront."
"I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."
"The license is yearly and user based."
"I don't remember the exact pricing, but I think that it is approximately $10.00 per user."
"It is pricey. Trend Micro has been in the field for 30 years, so you have to pay a premium amount for that."
"We have found this product to be very cost effective. The endpoint product costs roughly $20, and when purchasing the endpoint product, there are multiple other features included."
"The solution is expensive in terms of deployment."
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Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
20%
Manufacturing Company
9%
Educational Organization
7%
Financial Services Firm
7%
Computer Software Company
14%
Manufacturing Company
14%
Financial Services Firm
8%
Energy/Utilities Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...
What is your primary use case for iboss?
We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only m...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
Do you recommend Trend Micro Web Security?
I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro ...
What do you like most about Trend Micro Web Security?
Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detectin...
What is your experience regarding pricing and costs for Trend Micro Web Security?
The product is expensive. I rate the product’s pricing a six out of ten, where one is expensive, and ten is cheap.
 

Also Known As

iBoss Cloud Platform
WebTitan, WebTitan Web Filter
Virus Wall, VirusWall, Trend Micro VirusWall
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority
Find out what your peers are saying about TitanHQ WebTitan vs. Trend Micro Web Security and other solutions. Updated: February 2025.
845,406 professionals have used our research since 2012.