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Trend Micro Managed XDR vs WithSecure Countercept Managed Detection and Response comparison

Trend Micro and WithSecure are both solutions in the Managed Detection and Response (MDR) category. Trend Micro is ranked #16 with an average rating of 8.5, while WithSecure is ranked #29 with an average rating of 8.0. Trend Micro holds a 1.3% mindshare in MDR, compared to WithSecure’s 0.3% mindshare. Additionally, 100% of Trend Micro users are willing to recommend the solution, compared to 100% of WithSecure users who would recommend it.
Trend Micro Managed XDR
Read 6 Trend Micro Managed XDR reviews
  • 1,780 Views
  • 701 Comparison Views
100% willing to recommend
WithSecure Countercept Mana...
Read 1 WithSecure Countercept Managed Detection and Response review
  • 213 Views
  • 154 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Trend Micro Managed XDR and WithSecure Countercept Managed Detection and Response based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Huntress, Arctic Wolf Networks and others in Managed Detection and Response (MDR).

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To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: March 2025).
Buyer's Guide
Managed Detection and Response (MDR)
March 2025
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Helped 842,296 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Trend Micro Managed XDR
Ranking in Managed Detection and Response (MDR)
16th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
WithSecure Countercept Mana...
Ranking in Managed Detection and Response (MDR)
29th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Managed Detection and Response (MDR) category, the mindshare of Trend Micro Managed XDR is 1.3%, down from 2.0% compared to the previous year. The mindshare of WithSecure Countercept Managed Detection and Response is 0.3%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Nadeem Syed - PeerSpot reviewer
Quick response times enhance client satisfaction while managing multiple security features
On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost. They need to improve their mobile device security solutions compared to competitors like Symantec or Kaspersky. They lack mobile device management features, despite offering security.
Read full review
reviewer2508555 - PeerSpot reviewer
We now benefit from regular account reviews and proactive event monitoring
It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation. They also have robust threat-hunting capabilities in the backend, which is crucial for me as a one-man band in the IT department. The managed service wraparound is essential, especially with pre-authorization for incident response
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Trend Micro Managed XDR is that it protects all of the layers."
"The tool has significantly improved threat detection and response times for my clients' organizations. The solution has performed exceptionally well, and my customers are pleased with both the performance of the system and the support they receive."
"Trend Micro Managed XDR has indeed enhanced our customers' threat detection capabilities. Many of our clients are utilizing it and have experienced positive outcomes. Overall, I would recommend it, especially considering the rising popularity of Trend Micro and its excellent product support."
"The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard."
"The features are such that MDR is a part of XDR, which includes different products."
"I appreciate the detection and response methodology used against virus and ransomware attacks."
"The response time to any issues is very quick, providing a high level of client satisfaction."
"Our security posture has improved. We previously lacked intrusion detection and response capabilities, but now we benefit from regular account reviews and proactive event monitoring. Their portal provides a straightforward way to report suspicious activity, keeping us well-informed about potential threats."
 

Cons

"Being cost-effective is crucial, allowing customers with lower budgets to access the services. Offering a range of services at various price points ensures that customers can find suitable options without being compelled to explore alternative products or vendors."
"On the financial side, it is quite expensive."
"The main drawback is the lack of local language support in Oman."
"Trend Micro Managed XDR could improve its support documents. This would allow us to explore the solution better and provide a better presentation to our customers. Addiontaally, there could be more automation features."
"On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost."
"The product could benefit from some improvements in its interface and organization. Functionality-wise, it performs well, but there's room for enhancement in terms of user-friendliness. There are ample resources like documents and videos provided by most vendors to assist users, although reaching out for direct support might not always be straightforward."
"There is a need for greater integration of non-Microsoft devices."
"It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation."
 

Pricing and Cost Advice

"The solution's pricing falls within a reasonable range—it's not the most expensive option out there, nor the cheapest."
"Trend Micro's solutions are considerably more expensive than competitors."
"I rate the tool's pricing a six out of ten."
"The solution is cost-effective."
"There is a subscription needed to use Trend Micro Managed XDR. We are on an annual license."
Information not available
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842,296 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
7%
Government
7%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Trend Micro Managed XDR?
The initial setup is very straightforward. CIOs appreciate the ease of installation, server configuration, and the user-friendly dashboard.
See all answers
What is your experience regarding pricing and costs for Trend Micro Managed XDR?
They have a range of pricing based on the number of licenses. More licenses mean lower prices, while fewer licenses mean higher prices. For example, Vision One endpoint security starts at about $12...
See all answers
What needs improvement with Trend Micro Managed XDR?
On the financial side, it is quite expensive. If they could reduce the prices, it could attract more customers who are currently deterred by the cost. They need to improve their mobile device secur...
See all answers
What needs improvement with WithSecure Countercept Managed Detection and Response?
It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation. They also have...
See all answers
What advice do you have for others considering WithSecure Countercept Managed Detection and Response?
It's lighter than CrowdStrike, and it has met our security needs without any intrusions so far. Once our pen testers detected someone attempting to breach our security, their SOC promptly alerted m...
See all answers
 

Comparisons

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Compared 18% of the time
Arctic Wolf Managed Detection and Response vs Trend Micro Managed XDR Logo
Arctic Wolf Managed Detection and Response vs Trend Micro Managed XDR
Compared 17% of the time
Huntress Managed EDR vs Trend Micro Managed XDR Logo
Huntress Managed EDR vs Trend Micro Managed XDR
Compared 16% of the time
CrowdStrike Falcon Complete MDR vs Trend Micro Managed XDR Logo
CrowdStrike Falcon Complete MDR vs Trend Micro Managed XDR
Compared 11% of the time
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Cisco MDR vs WithSecure Countercept Managed Detection and Response Logo
Cisco MDR vs WithSecure Countercept Managed Detection and Response
Compared 100% of the time
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Product Reports

Buyer's Guide
Managed Detection and Response (MDR)
March 2025
Trend Micro Managed XDR reportDownload Trend Micro Managed XDR product report
Buyer's Guide
Managed Detection and Response (MDR)
March 2025
WithSecure Countercept Managed Detection and Response reportDownload WithSecure Countercept Managed Detection and Response product report
 

Also Known As

No data available
F-Secure Countercept
 

Overview

Trend Micro XDR applies the most effective AI and expert analytics to the activity data collected from its native sensors in the environment to produce fewer, higher-fidelity alerts. Global threat intelligence from the Trend Micro Smart Protection Network™ combined with expert detection rules continually updated from our threat experts maximize the power of AI and analytical models in unparalleled ways.

Trend Micro

Countercept’s dedicated attack Detection and Response team deals with potential cyber threats to your organization in minutes. Countercept acts as an extension to your cyber security team, sharing our threat hunting expertise, helping your team learn and grow and supporting continuous improvement of your security posture.

  • WithSecure threat hunters spend up to 30% of their time proactively hunting for threats and evolving tools and techniques they use to detect them. The DRT investigates every alert or combination of alerts that represent a significant detection.
  • Countercept MDR’s proprietary Endpoint Detection & Response (EDR) agent and log collectors, which feed data into our XDR detection platform, provide excellent visibility of user, endpoint, cloud and network activity.
  • Countercept MDR’s 24/7 First Response service contains and remediates cyber security incidents before they have a chance to impact the business. Our proven First Response methodology enables the <1% of incidents requiring specialist support to be smoothly escalated to our incident response team.

We deliver operational efficiency and resilience to clients that enables them to achieve their goals.

WithSecure
 

Sample Customers

Unigel, DHR Health
Information Not Available
Buyer's Guide
Managed Detection and Response (MDR)
March 2025
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