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Trend Micro ScanMail vs WatchGuard Gateway AntiVirus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Trend Micro ScanMail
Ranking in Anti-Malware Tools
24th
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
WatchGuard Gateway AntiVirus
Ranking in Anti-Malware Tools
26th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Anti-Malware Tools category, the mindshare of Trend Micro ScanMail is 0.8%, down from 1.1% compared to the previous year. The mindshare of WatchGuard Gateway AntiVirus is 0.3%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

Jaffar Ali - PeerSpot reviewer
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.
PA
Reasonably priced and simple to use
During the product's installation phase, you just put the tool in the right place, and it works. The solution is deployed on an on-premises model. The solution can be deployed in a couple of minutes. The installation process is so basic that I don't even remember what you need to do. You just put the tick marks in the tool and ask the tool to use them. In the rules, where you see the files go through is where you can think over what to do with the files. With the tool, you just need to put it on, and then the default rules make sure that there is some indication that something is wrong.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The analysis part is good."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
"Its integration with mail platforms is valuable."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"I like that Trend Micro ScanMail is very effective and quite strong."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"What I like the most about Trend Micro ScanMail is its easiness."
"WatchGuard is easy to implement and inexpensive. When we get a bulk-off license, we get a very discounted price that is competitive with alternative or competitor solutions."
"It is the most effective on non-encrypted traffic and it is able to determine some threats through deep packet inspection."
"The pricing of the solution is okay. It's not the most expensive option."
"I haven't a problem with anti-virus stability using WatchGuard for over two years."
"It does its job very well, and it is quite easy to put to use."
 

Cons

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"The sandboxing part can be improved."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"It doesn't offer the best protection and it's incompatible with a lot of China's websites. It makes a lot of mistakes when it is detecting items as it's not recognizing items correctly."
"The solution isn't what I would consider feature-rich."
"There were a little bit of problems with the tool's updates, making it an area where improvements are needed."
"WatchGuard technical support requires a license."
"Since WatchGuard acquired Panda, there may be synergies in consolidating both solutions under a single name to reduce customer confusion."
 

Pricing and Cost Advice

"It is an expensive solution. I rate the pricing a seven out of ten."
"It's a yearly subscription, but the price could be better."
"Its price is okay. It is not too high."
"For what we use, the tool's price has been reasonable, but it is not the cheapest. The tool has been quite reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
11%
Computer Software Company
11%
Manufacturing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.
What needs improvement with Trend Micro ScanMail?
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
What needs improvement with WatchGuard Gateway AntiVirus?
It is a basic tool tool, and it does very well for what it is supposed to do. It does simple checks against signatures. I think it is very much what it needs to be, and it is a basic tool that you ...
What is your primary use case for WatchGuard Gateway AntiVirus?
The solution is used when you want to handle policies with the file. There are different ways you can use it, like in the firewall rules and in proxy rules, and to secure emails. The tool was used ...
What advice do you have for others considering WatchGuard Gateway AntiVirus?
It is the basic starting tool. We used different tools in the company. In our gateway, we used WatchGuard because we used WatchGuard's firewalls. It was very easy to set it up. It was used so that ...
 

Also Known As

ScanMail
No data available
 

Overview

 

Sample Customers

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Star Cargo
Find out what your peers are saying about Trend Micro ScanMail vs. WatchGuard Gateway AntiVirus and other solutions. Updated: March 2025.
848,207 professionals have used our research since 2012.