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Twilio vs Voxbone comparison

 

Categories and Ranking

Twilio
Ranking in Communications Platform as a Service (CPaaS)
1st
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Voxbone
Ranking in Communications Platform as a Service (CPaaS)
18th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Communications Platform as a Service (CPaaS) category, the mindshare of Twilio is 36.7%, down from 37.8% compared to the previous year. The mindshare of Voxbone is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Communications Platform as a Service (CPaaS)
 

Featured Reviews

Megha Shyam K - PeerSpot reviewer
Easy to use and provides good documentation, but the configuration of the integrations cannot be changed
I switched from Twilio six months ago because we cannot change the configuration in a few integrations. We cannot do more than what is offered natively. A few people from our organization had a wrapper class for the integration code to help us change a few configurations or add a few metadata aspects. The product must provide a developer-friendly way of changing and modifying the integrations. It must be added to the future releases.
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Top Industries

By visitors reading reviews
Computer Software Company
23%
Financial Services Firm
12%
Manufacturing Company
9%
Healthcare Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Twilio?
Twilio is the cheapest option for the quality of the product they provide. It's worth the money to integrate a solution like Twilio if you have the budget.
What needs improvement with Twilio?
Customer support should improve in responsiveness and receptibility. There have been issues where they could be quicker in helping clients, specifically regarding their response time.
What is your primary use case for Twilio?
We used Twilio to integrate a solution where the platform was connecting SMS with a user interface. This provided officers and agents a more comfortable and organized way to either send blast messa...
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Comparisons

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Overview

Information not available
 

Sample Customers

Lyft, Nordstrom, Zendesk, Twitch, Coca-Cola, Airbnb, Twitter, Dell, American Red Cross
Uber, Orange, Zoho, Zoom, Skype, Dialpad, 8x8, Telefonica