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UKG vs WhentoWork comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
8.2
UKG is rated highly for scalability, user-friendliness, and flexibility, supporting medium to large companies effectively.
No sentiment score available
No quotes available
 

Valuable Features

Sentiment score
7.7
UKG provides payroll processing, self-service features, recruitment tools, and data integration to enhance efficiency and employee retention.
No sentiment score available
No quotes available
 

Room For Improvement

Sentiment score
4.2
UKG needs improved support, clearer processes, seamless integration, and updated features for better usability and system stability.
No sentiment score available
No quotes available
 

Stability Issues

Sentiment score
6.9
UKG is stable with quick issue resolution, despite occasional payroll interruptions, report errors, and time clock hardware problems.
No sentiment score available
No quotes available
 

Customer Service

No sentiment score available
UKG's customer service quality varies; technical support is generally effective but sometimes inconsistent, with excellent or delayed experiences.
No sentiment score available
No quotes available
 

Setup Cost

No sentiment score available
UKG's pricing offers mid-range costs with volume discounts, emphasizing module understanding and negotiation for optimal ROI.
No sentiment score available
No quotes available
 

Categories and Ranking

UKG
Ranking in Employee Scheduling Software
1st
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
124
Ranking in other categories
Benefits Administration (5th), Talent Management (5th), Cloud HCM (5th), Employee Time Tracking Software (3rd), HR Analytics Software (1st), Talent Acquisition (5th)
WhentoWork
Ranking in Employee Scheduling Software
3rd
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Employee Scheduling Software category, the mindshare of UKG is 21.0%, down from 24.8% compared to the previous year. The mindshare of WhentoWork is 18.1%, up from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Employee Scheduling Software
 

Featured Reviews

Lonnie Fluck - PeerSpot reviewer
Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement
I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…
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Top Industries

By visitors reading reviews
Educational Organization
88%
Computer Software Company
1%
Healthcare Company
1%
Financial Services Firm
1%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with UKG?
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modul...
What is your primary use case for UKG?
I worked with UKG globally, assisting with its implementation in 59 countries. In my company, we use it for the timekeeping aspect offered, payroll purposes, and other stuff like that. It is used f...
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Comparisons

 

Also Known As

UKG Pro, UKG Dimensons, UKG Ready
No data available
 

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Overview

 

Sample Customers

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
St Luke's Roosevelt Hospital, Lone Star College, Ball State University, University of Virginia, Webster University, Santa Rosa Jr College, SeniorCare EMS, Pickens County EMS, TheaterMania.com, Orbit Skate Center