CyberArk Identity Reviews

We are still testing this solution, but our main use case is for integrating multiple IDs for the on-premise Active Directory.

We have been testing this solution for approximately one year, but it is not yet in production. 

The feature that we find most valuable is the ability to integrate multiple IDs for on-premise Active Directory.

This solution has MDM (Mobile Device Management) features, but they are weak. We would like to see an improvement in the ability to manage mobile devices. 

I think that there is a weak point in the Japanese market because they currently do not have a service person in Japan.

We haven't encountered any problems with respect to the stability of this solution. It is very stable.

I do not think that scalability is a problem, but I have not had experience with a very large scale implementation.

Their technical support is very good. The response time is not too great, although they can respond in a very short time by email.

We used to use another product, but it did not have the necessary features. This is why we switched to using and selling Idaptive.

The initial setup for this solution was very straightforward. It only took one day to deploy.

We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market.

The product is good, but they have a weakness in the Japanese market without a service person.

I would rate this solution eight out of ten.

We've used the product for some single sign-on use cases. 

The features are really powerful. They provide really good SSO & MFA features and implementation capability.

They're also providing some kind of MDM solution, which is the IDA solution. It is the plus actually in this context.

It is stable. 

The setup, via cloud, is simple. 

You can scale the product. 

They could improve their UI and make everything more user-friendly. 

They're providing artificial intelligence and they're using the UBA. However, this part can be more effective.

I've used the solution for one year. It has been a very short time. 

It is very stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

It's scalable on the AWS provider.

I've never escalated any questions to technical support yet.

Positive

I always prefer CyberArk.

If you talk about the Turkish market, CyberArk has an excellent reputation in Turkey. And Other SSO providers and CyberArk Identity are very similar solutions. They are providing the same thing. That said, CyberArk has a really good reputation in Turkey. That's why customers always prefer CyberArk in this 4D market.

It is on the cloud. There is not any infrastructure to deal with. That's why it's actually very easy.

The maintenance is provided by CyberArk. It's a cloud solution, so maintenance is easy. Just you should review your integrations.

We're an implementor. We can set up the solution for clients. 

They have flexible licenses based on use-cases.

I am an implementer.

We're using a cloud-based version and therefore, I'm always on the latest version.

CyberArk is very easy. New users can use it in their environment as an MFA provider or a single sign-on provider. If you check the competition between other solutions, CyberArk is providing the identity security with more quality.

We sell as well as use this solution for our IT operations. We are using it for single sign-on. We are a small company, and we have a few users of this solution.

The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security.

They can include the Mobile Device Management (MDM) feature.

I have been using this solution for four years. It was a Centrify solution previously. 

It is stable. There are no issues.

It is perfect.

We used their support a few times, and the response was very good. I would rate them a ten out of ten.

The initial setup was straightforward. The deployment was very short and easy. It involved just a few steps and took a week.

I am happy with this solution. I would rate Idaptive a ten out of ten.