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Auth0 vs CyberArk Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Auth0
Ranking in Access Management
2nd
Ranking in Customer Identity and Access Management (CIAM)
1st
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Single Sign-On (SSO) (4th)
CyberArk Identity
Ranking in Access Management
9th
Ranking in Customer Identity and Access Management (CIAM)
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
19
Ranking in other categories
Authentication Systems (9th), Identity Management (IM) (13th), Authorization Software (4th), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (11th), Cloud Resource Access Management (2nd)
 

Mindshare comparison

As of January 2025, in the Customer Identity and Access Management (CIAM) category, the mindshare of Auth0 is 25.5%, down from 31.2% compared to the previous year. The mindshare of CyberArk Identity is 3.1%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM)
 

Featured Reviews

Serge Wautier - PeerSpot reviewer
Simplified integration with helpful support and decent pricing
Auth0 is used as an identity provider for our new SaaS platform to manage the identity of users Auth0 is cost-effective because it provides all the features we need, and it was very easy to integrate into our platform. The documentation is comprehensive, and their support team is highly helpful.…
RiyasAbdulkhader - PeerSpot reviewer
Offers Multi-factor authentication (MFA) and supports single sign-on (SSO) across multiple applications but dependency on Identity Connectors for seamless federation can be cumbersome
CyberArk Identity could improve by allowing federation directly or seamlessly, without the need for an Identity Connector. Instead of building separate Azure Connectors, if they could just federate, that would be nice. However, for this kind of feature to work, the customer's environment would need specific configurations. Basically, they could improve the federation capabilities to handle multiple domains separately, instead of just one. Right now, if you're working with one domain, it's okay. But for multiple domains, it becomes a bit complicated. In the on-premises version, you can curate more than one domain seamlessly. However, the SaaS version of CyberArk Identity requires more configuration. Moreover, CyberArk Identity is relatively new. They haven't been in the market for more than two or three years. They're still under development and not yet a fully-fledged product. They're constantly adding features, but they haven't yet achieved complete account management capabilities for all types of accounts, which is likely due to their competition. So, while they are actively promoting it, not many customers are using CyberArk Identity yet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If we had to develop our own and manage it, it would take years of development and maintenance. In those terms, it’s definitely beneficial."
"It has improved our organization by providing login authentication for a mobile app."
"The most valuable feature of the product is scalability."
"The valuable features are that it is extremely secure and that it's developer-friendly."
"It is easily connected and easy to put our app in single sign-on."
"It supports identity federation, FSO and multi-tenancy."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"It has a lot of customization and out-of-the-box features."
"The initial setup of CyberArk Identity was straightforward."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"I found the solution to be stable."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
 

Cons

"The product support for multi-tenancy could be improved."
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"The tool's price should be improved."
"I find it surprising that there is no access to a standard user profile."
"There could be easy integration with IoT devices for the product."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"Better documentation for Salesforce integration is suggested."
"The Management API could be improved so it's easier to get user information."
"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"The solution could be easier to use and I found it to be very complex involving many steps."
"They can include the Mobile Device Management (MDM) feature."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"The user interface could be improved."
"The product is not cheap, especially if you opt for an on-premise deployment requiring a complex server infrastructure. On the other hand, choosing the software as a service version simplifies infrastructure requirements but necessitates being online all the time."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
 

Pricing and Cost Advice

"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
"It is a relatively inexpensive product in the industry."
"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"The solution is cheap and I rate its pricing an eight out of ten."
"CyberArk Identity is an expensive solution."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
6%
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
11%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
What needs improvement with Auth0?
There is no immediate need for improvement. However, better documentation for Salesforce integration is suggested. Multi-factor authentication could be considered for future research.
What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap.
What needs improvement with CyberArk Identity?
At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster.
 

Also Known As

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Idaptive
 

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Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Find out what your peers are saying about Auth0 vs. CyberArk Identity and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.