Auth0 and CyberArk Identity compete in the identity and access management category. Auth0 seems to have the upper hand in user-friendliness, while CyberArk Identity is preferred for its advanced security capabilities.
Features: Auth0 users appreciate its ease of integration and rich set of customizable options. CyberArk Identity's valuable features include advanced security protocols and extensive compliance support. Auth0 is user-centric, offering smooth integration and customization, while CyberArk Identity provides in-depth security functionalities.
Room for Improvement: Auth0 users suggest better documentation, more responsive support, and improved customer service accessibility. CyberArk Identity users want a more intuitive setup process, streamlined management, and enhanced usability. Auth0 could enhance its support system, whereas CyberArk Identity needs to work on usability improvements.
Ease of Deployment and Customer Service: Auth0's deployment is noted for its simplicity, with users reporting a smooth experience. CyberArk Identity's deployment can be complex, but its comprehensive customer service mitigates this challenge. Auth0 is easier to deploy, yet CyberArk Identity provides thorough support.
Pricing and ROI: Auth0 offers competitive pricing and is seen as valuable for smaller implementations. CyberArk Identity may have higher upfront costs but delivers significant ROI for enterprises requiring enhanced security measures. Auth0 is cost-effective for straightforward needs, while CyberArk Identity justifies its price with advanced security benefits.
By the second month, we started seeing the benefits and achieved a return on investment.
Their support is excellent.
They resolved the problem immediately after I reported it, on the same day, within one hour.
I have had conversations with them twice, and their technical support team was not that good.
There are times when there is a delay in handling my inquiries via email.
We can use it on different phones and computers, demonstrating its scalability.
By addressing the issues I have highlighted, such as stability and making it bug and lag-free, along with improving customer support, they can enhance its scalability.
There is a timeout period that I do not like, requiring repeated verification.
When you have it in the cloud, you have CyberArk every time you need it.
With respect to stability, I find that stability is very good.
By default, the user profile does not contain the name, first name, or address, which I would expect.
Integration or deployment is extremely difficult for CyberArk Identity.
It does not have global market penetration, and sometimes, there are support issues.
To enhance the product, they can consider improving the user interface of the software.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
I compared it with other products, and it does not require a heavy investment.
The pricing is acceptable.
Regarding pricing, it can be quite a lot for small companies.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
It protects our platform, application, network, and infrastructure resources on any device.
Being able to integrate CyberArk Identity with Microsoft Defender is valuable.
Auth0 is a comprehensive identity management solution that securely authenticates and authorizes users on different platforms and applications. It offers seamless integration, easy configuration, and reliable performance for managing identity and access. Users appreciate its flexibility, scalability, and support for multi-factor authentication.
With robust documentation and excellent customer service, Auth0 enables developers to efficiently implement authentication and authorization processes. Its valuable features include easy integration, robust security, seamless single sign-on, and customizable authentication options. Auth0 also enhances organizational operations and productivity by streamlining processes, improving collaboration and communication, reducing errors, and facilitating seamless integration with existing systems.
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
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