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reviewer2003652 - PeerSpot reviewer
Senior Director at a tech vendor with 1,001-5,000 employees
Real User
Good dashboards and app performance insights with helpful monitoring
Pros and Cons
  • "The solution has improved the organization by providing good insights into app performance and offering good dashboards."
  • "We'd like Datadog to make the log storage cheaper."

What is our primary use case?

We primarily use the solution for the RUM, security monitoring, and streams.

We need to monitor users and what they access. We also need to identify security loopholes and attack patterns and identify and quickly respond to issues.

We can identify pushbacks, and get insight into application components that stack up with each other. We can understand which components, libraries, and code to alert teams.

Using Datadog, we can raise incidents, track incidents to completion, and be able to gather data for reporting and post-mortem.

The solution allows us to track fixes and tracks their test coverage. With it, we get confidence in the fix/improvement phase and be able to provide a response.

How has it helped my organization?

The solution has improved the organization by providing good insights into app performance and offering good dashboards.

With it, our company can track fixes and track test coverage. We get confidence in the fix/improvement and are able to provide a response.

I've been able to present data to the team/ management based on the team's dashboards.

It's helped us when we've needed to monitor users and what they access or needed to identify security loopholes and attack patterns. It can help identify and quickly respond to issues.

Datadog allows us to identify pushbacks, and get insight into application components (how they stack up with each other). When we need to know which component, libraries, code, and teams to alert, we can raise and track incidents to completion and gather data for reporting and post-mortems.

What is most valuable?

The APM and container monitoring are excellent aspects of the solution.

It helps with monitoring users and what they access.

We can identify security loopholes and attack patterns while quickly responding to issues.

Our team can now identify pushbacks and get insights into application components. We can gather data for reporting and post-mortem, and we can track fixes and test coverage. Datadog allows us to gain confidence in the fix/improvement.

I've been able to present data to the team/ management based on the team's dashboards.

What needs improvement?

We'd like Datadog to make the log storage cheaper. Right now, it makes our life difficult since logs are stored separately.

We should not have to rely on team members to educate themselves in Datadog features. There should be templates that anyone can select, and they should be able to create dashboards easily. This is really slowing us down. It takes time to to explore the full potential of Datadog.

Buyer's Guide
Datadog
March 2025
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For how long have I used the solution?

I've used the solution for two years.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: provider
PeerSpot user
Lead Blockchain and Back-End Developer at Torum Technology
Real User
Good real-time user management and session analytics but needs session replays on mobile
Pros and Cons
  • "The initial setup is very straightforward."
  • "They could have better log reporting."

What is our primary use case?

We are using the solution from a monitoring and management perspective. We use it for alerts.

What is most valuable?

The solution's real-time user management and session analytics as well as the APM, are the solution's most valuable aspects.

We could easily identify the production box, and we could handle alerts.

The initial setup is very straightforward. 

It's stable. 

They have flag integrations, mail integrations, and other options as well.

What needs improvement?

We didn't do a deep analysis on this at this moment to identify the disadvantages.

We have noticed that Session Replays are unavailable on the mobile app. We'd like mobile app integrations. They could have better log reporting. That said, almost everything that we require is there. 

For how long have I used the solution?

We've only used the solution for two months. We just wanted to understand the complexities and the benefits that we might get from this product.

What do I think about the stability of the solution?

The solution is stable and reliable. The performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

It may be scalable. However, we haven't actually tested anything. 

We have six or seven people on the solution at any given time. They're there to handle fixes or do an analysis of logs or monitor the infrastructure.

I'm not sure if we plan to increase usage. We are not growing very rapidly. We're just preparing our environment for the upcoming year. 

How are customer service and support?

We've dealt with support. They are helpful and responsive. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used AWS CloudWatch and AWS inbuilt application of the features, however, we thought that it will be good to have a separate application to do all these kinds of monitoring and to have something for handling alerting mechanisms.

We are looking for the best available platforms on the market, which also would give us better flexibility while having everything come from one place. We found that Datadog is good enough for now, and we are still exploring what it can do and our options. We are not completely in with Datadog. We've been exploring it only for four or five months.

How was the initial setup?

It's an easy product to set up. The integration was very smooth and they have multiple options. It was pretty good integration-wise.

The setup itself only took a day or two. It doesn't take long. 

What about the implementation team?

We handled the setup ourselves in-house. We did not need any outside assistance. 

What's my experience with pricing, setup cost, and licensing?

For some features, it was quite expensive. For example, APM and RAM, and Session Replays. We are using it in a very limited way and are not using it for every microservice. We are using it for a minimal budget. As we are at an exploratory phase and are doing pay-as-you-go. Once we feel confident, we will likely get a yearly license. 

What other advice do I have?

We are customers.

We're working on the latest version. I couldn't recall the version number.

I'd rate the solution six out of ten. I need to evaluate the solution further. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Datadog
March 2025
Learn what your peers think about Datadog. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
reviewer1775157 - PeerSpot reviewer
Chief Strategy Officer (CSO) at a computer software company with 11-50 employees
Real User
Good performance, simple implementation, and reliable
Pros and Cons
  • "The performance of Datadog is good."
  • "Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus."

What is our primary use case?

We use Datadog to monitor our product on the cloud.

What is most valuable?

The performance of Datadog is good.

What needs improvement?

Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus.

The menu navigation could improve. If there was a more straightforward way of adding new functions or features to where each menu is placed that would be an improvement.

For how long have I used the solution?

I have been using Datadog for approximately six months.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The scalability of Datadog is pretty good. However, we haven't arrived at the level that we need to test out the scalability.

We have five people using the solution.

How are customer service and support?

I have not used the support from Datadog.

Which solution did I use previously and why did I switch?

We have not used other solutions previously.

How was the initial setup?

The initial setup is straightforward, and the process took approximately three days.

What about the implementation team?

We have approximately six people that implement and support the solution.

What's my experience with pricing, setup cost, and licensing?

Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features.  Having better visibility of the cost would give a better experience.

There are not any additional costs for the use of this solution.

What other advice do I have?

I would recommend this solution to others.

My advice to others is to use a few features of the solution before going full scale.

I rate Datadog an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1034529 - PeerSpot reviewer
Performance Testing Manager at a tech services company with 10,001+ employees
Real User
Has good troubleshooting and instrumentation features
Pros and Cons
  • "The solution is sufficiently stable."
  • "The setup was a bit complex."

What is our primary use case?

I'm not sure which version we're using, although I believe it to be the latest. 

We essentially use the solution in advance of performance testing, performance monitoring, and troubleshooting.

How has it helped my organization?

The solution affords us many uses when it comes to troubleshooting and application. Should we encounter issues while troubleshooting under load, we can take advantage of Datadog usage metrics to see which method or area is having difficulty, in order that we may resolve the issue. 

What is most valuable?

The solution has valuable troubleshooting and instrumentation features. 

What needs improvement?

The setup was a bit complex. 

As Datadog is a bit on the expensive side, I would recommend it for simple, uncomplicated, solutions.

For how long have I used the solution?

I have been using Datadog for nearly four or five years. 

What do I think about the stability of the solution?

The solution is sufficiently stable. 

What do I think about the scalability of the solution?

As our company does not have many users who are making use of the solution at present, I have not encountered issues with its scalability. 

I do not have plans to increase the usage at the moment. 

How are customer service and support?

I cannot comment on tech support, as I have not made use of them, although my team members have. It seems okay. 

Which solution did I use previously and why did I switch?

We mainly work with Datadog, although with Dynatrace, as well. 

How was the initial setup?

The initial setup was a bit complex. 

What about the implementation team?

We hired a separate team to handle the implementation. 

At present, not much staff is needed for the deployment and maintenance. 

What was our ROI?

I am not in much of a position to address the question of return on investment, although I believe it is for the better that my organization employs the solution.

What's my experience with pricing, setup cost, and licensing?

I do not have knowledge of the licensing costs. 

As Datadog is a bit on the expensive side, I would recommend it for simple, uncomplicated, solutions. 

What other advice do I have?

We are just the users of the solution. There are not many of us in our company. 

The solution is good for complex integations which have lots of downstream and involve multiple combined systems. This is where it is useful. 

I rate Datadog as a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
DevOps Engineer at Spark New Zealand
Real User
It has enhanced the performance of my team
Pros and Cons
  • "It has enhanced the performance of my team."
  • "The product could do better with its notifications."

What is our primary use case?

We use it for notifications, alerting, and capturing most of the information from Amazon, such as EC2 instances.

How has it helped my organization?

It has enhanced the performance of my team.

What needs improvement?

The product could do better with its notifications. 

I want more technical support than conferences because technical support helps with setting up the product much easier.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

So far, it has been pretty stable. After we stand up and configure it, it works well.

What do I think about the scalability of the solution?

We have managed to get up to 350 hosts in one of the clusters, and it works fine.

How is customer service and technical support?

Datadog's support is pretty good.

How was the initial setup?

The integration and configuration of the product in our AWS environment was easy. This was one of the many things that I liked about Datadog.

What was our ROI?

I have not seen ROI out.

Which other solutions did I evaluate?

We chose Datadog over the other products that we evaluated because it had better features: notifications, alerting, and metric capture. Also, Datadog had the skill sets that we wanted at the time.

What other advice do I have?

Try out some of the other products in comparison. This is a good product if you are looking for notifications and custom metrics.

We have always used the cloud version of this product.

This product also integrates with Slack and PagerDuty.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
SystemNia893 - PeerSpot reviewer
System Ninja at a philanthropy with 51-200 employees
Real User
We have a better grasp of what is occurring during the deployment cycle
Pros and Cons
  • "We have a better grasp of what is occurring during the deployment cycle. If something fails, we have an idea what has failed, where it has failed, and how it failed to better mitigate the situation."
  • "It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things."
  • "We want to reduce having to go to different screens to obtain all the information."
  • "At the beginning, when we started throwing logs at it, there was a bit of hiccup. However, this was during their beta period, so hiccups were expected."

What is our primary use case?

We use it to monitor our infrastructure, particularly our different EC2 instances, and our containers. We also use it to capture our logs.

How has it helped my organization?

We have a better grasp of what is occurring during the deployment cycle. If something fails, we have an idea what has failed, where it has failed, and how it failed to better mitigate the situation.

What is most valuable?

It is a good one stop location where we keep all our data for our infrastructure, and it's also easier to navigate between different things.

What needs improvement?

We want to reduce having to go to different screens to obtain all the information. However, they are moving in the right direction from what we have noticed.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Stability has never been an issue. We throw all of our servers and containers at it. We have now started to throw our on-premise logs at it too.

At the beginning, when we started throwing logs at it, there was a bit of hiccup. However, this was during their beta period, so hiccups were expected.

What do I think about the scalability of the solution?

It pretty much vacuums up any information that we throw at it. So, stability hasn't been an issue.

It scales depending on the time of year. Right now, we have about 25 to 50 instances, and in each instance there are probably five different containers, not including logging for all those containers.

How is customer service and technical support?

We used their technical support, especially during rollout. They were really good. We worked hand in hand to try to figure out how to configure everything.

How was the initial setup?

For the monitoring of different EC2 instances, you install them into Datadog

We use Chef to install Datadog's package, then that calls out all the information from the instance.

Which other solutions did I evaluate?

We did evaluate other vendors.

We chose Datadog because we were looking for an all-in-one package. They also do log caching and integrate with other systems well.

What other advice do I have?

Take advantage of Datadog's trial period, and really beat it up, then give them a call.

We use the web service for this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2044986 - PeerSpot reviewer
Atlassian Expert at a tech consulting company with 51-200 employees
Real User
Great observability, monitoring, and alerting capabilities
Pros and Cons
  • "It brings in observability, monitoring, and alerting capabilities - all of which we need to operate at scale."
  • "The current way accounts are billed could be vastly improved - especially when involving multiple organizations across multiple accounts in combination with reserved commitments."

What is our primary use case?

We are providing managed services to our customers across multiple industries. Datadog is key to delivering these services by bringing the observability, monitoring, and alerting capabilities we need to operate at scale. 

We operate custom cloud native workloads as well as ISV products such as Atlassian Jira or Confluence. 

Integrating Synthetics, infrastructure, and application performance monitoring, as well as piping all logs through Datadog allows us to operate more with less with good alerting right in time.

How has it helped my organization?

We are providing managed services to our customers across multiple industries. 

Datadog is key to delivering these services. It brings in observability, monitoring, and alerting capabilities - all of which we need to operate at scale. 

We operate custom cloud native workloads as well as ISV products such as Atlassian Jira or Confluence. 

Integrating Synthetics, infrastructure, and application performance monitoring, as well as piping all logs through Datadog, help with getting alerts in real-time.

What is most valuable?

We are providing managed services to our customers across multiple industries. 

Datadog delivers observability, monitoring, and alerting capabilities we need to operate at scale. 

Operating custom cloud native workloads as well as ISV products such as Atlassian Jira or Confluence is also something we do. Integrating Synthetics, infrastructure, and application performance monitoring, as well as piping all logs through Datadog allows us to operate while grabbing alerts in real-time.

What needs improvement?

The current way accounts are billed could be vastly improved - especially when involving multiple organizations across multiple accounts in combination with reserved commitments. 

Being able to have an automatic materialized report on certain dashboards that could be exported as PDF to be shared with non-Datadog users could help a lot. 

Other than that, we are more than happy with the features we use regularly.

For how long have I used the solution?

We have been using Datadog since 2015.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2004204 - PeerSpot reviewer
manager at a financial services firm with 501-1,000 employees
Real User
Great for monitoring logs, helps detect issues faster, and offers automation capabilities
Pros and Cons
  • "The solution is useful for monitoring logs."

    What is our primary use case?

    We use the solution for logs from all our applications. In Datadog, for monitoring logs, our team creates an automation for implementing massive logging in all our systems. Now, we are deploying it in our core systems.

    How has it helped my organization?

    We are using it to indicate issues and alert our operations team. With this, we better monitoring of our applications and logs.

    However, the main difficulty is implementing the solutions in our Kubernetes cluster, separated just as logs to the specific namespace as the volume of logs is tremendous.

    What is most valuable?

    The solution is useful for monitoring logs. 

    We can create an automation for implementing across all our systems. Right now, we are deploying it in our core systems.

    The greatest value is integrated monitoring as it is able to quickly detect issues and improve our time to market.

    What needs improvement?

    Our main challenge is implementing the solutions in our Kubernetes cluster, separated just as logs to the specific namespace since the volume of logs is tremendous.

    For how long have I used the solution?

    I've used the solution for one year. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Datadog Report and get advice and tips from experienced pros sharing their opinions.
    Updated: March 2025
    Buyer's Guide
    Download our free Datadog Report and get advice and tips from experienced pros sharing their opinions.