Dynatrace Reviews

We primarily use the solution to monitor performance and point our issues in the user experience of applications - specifically mobile applications. We are able to more clearly identify problems.

We have a workflow in which we use Dynatrace with the developer and QA. We can test the application with load testing, duration testing, and then identify the applications ready for production. Sometimes, due to the findings, we have to go back to developing. Dynatrace it's really useful in that case due to the fact that we are able to avoid releasing a product that is not ready yet to go public.

The AI on the solution is excellent. The product can be used to identify situations or elaborate on some problems and find the root cause of issues and how they impact applications.

The initial setup is easy.

The solution needs better integration with networking appliances such as rotors, switches, and firewalls. It needs to work better with SNMP protocols and the like.

Dynatrace should put a little bit of effort into releasing documentation. They have a lot of new features that come out regularly. Pretty much every month there are new features. However, its information on those new features is scarce. Sometimes there's technical implementation information, however, it's really small. There needs to more information in order for the documentation to be useful. Some users are not that technical and need a little more help to understand the new features.

They should automate some settings. 

I've been using the solution for eight years at this point. It's been a while.

The stability is really good. I don't find it cumbersome and I haven't had any issues with it. There aren't bugs or glitches. It doesn't crash or freeze. It's very good.

The scalability is really good. We were able to migrate to the new version almost seamlessly. We can use other functions or features of the software. It's really easy to add up and keep seeing different options and features. 

We work with some companies that are quite sizable. We work with companies that are in the food industry as well as three of the largest national banks. We also work with smaller companies as well. The solution can work for a company or pretty much any size. We alone have 30 or more clients that include companies of every size.

Technical support has been really good. Truthfully, we seldom use it. However, when we use it, it's fast. It's accurate and they are really good. They know their stuff. We're satisfied with the level of service provided to us.

We've had clients that have used other solutions in the past. Some of them used to use SolarWinds. Some of them have App Dynamics. There are others as well, including some software that isn't well known. Many use open-source tools and Dynatrace. 

The main difference and the main role of Dynatrace is the AI. No other vendors have AI integrated. Many also do not have such a simplistic installation. The automation of Dynatrace is great as well. You don't have to go to the application and modify it in a file, for example. However, Dynatrace can be a bit more expensive than other options.

We've found the initial setup to be quite straightforward. It's really easy. A company shouldn't have issues with implementing or deploying it.

Basically, we just have to assemble an environment, a QA or the development environment of a specific application. It usually takes two or three hours just to set up everything and keep it running.

We use about five to 10 users for an installation. Usually the IT Manager and the DBA security managers and also developers. We even have some product and marketing managers. They use it to identify users.

We don't need the assistance of an integrator or reseller. We can handle the implementation ourselves.

Although I see the value in the solution, the pricing can be a bit more expensive than other options.

As we're using the cloud deployment model, we're consistently on the latest version of the solution.

We are a reseller. We both use it ourselves and offer it to certain clients.

The best thing you can do is try it. You can try it for free. You can try it in an environment you know really well. That way, after a trial, you can decide if it really will work for your company or not. 

On a scale from one to ten, I would give the solution a solid nine.

Used to baseline and compare performance regression tests in development and to troubleshoot performance problems experienced by customers using our application in production. We monitor both on-prem and cloud environments during testing in Agile sprints as well as applying the tool in live production environments with permission.  

It helps to improve code efficiency and has quicker performance analysis. It is possible to shift left with performance testing and analysis by implementing Dynatrace as a performance check/gateway in CI/CD pipelines with fully customizable alerts, filters and performance baselining as quality controls.

Automatic root cause analysis and automatic performance baseline features remove the manual effort and time to do so. Synthetic monitoring which enables you to monitor user experience from all parts of the globe to your application host. This has been invaluable in pointing out that slow web traffic is related to network problems in certain countries rather than actual web server performance. The ability to take memory dumps from hosts at will is also very handy for analyzing memory dumps during memory leak detection. Diagnostics tools like CPU analysis, Exception analysis, Top database transactions etc. is also very useful. The ability to split different monitored applications into unique Management Zones each with custom dashboards makes for easy tracking over complicated landscapes.

It could be more affordable and therefore, more widely used by including more features like DEM as part of licensing cost rather than an additional expense. The DEM is one fantastic tool to monitor traffic hot spots across the globe which enables one to identify user experience trends from all parts of the globe. This is very handy indeed however it comes as an additional feature with additional licensing costs. Would be really welcome if that is included out of the box.

We have been using a combined usage of Dynatrace Appmon and Dynatrace OneAgent for five years.

It's very stable.

Highly scalable.

20 years exerience in application performance testing and analysis.

No.

Easy.

In-house

Our ROI is saving time in profiling and helping customers being successful at using our product.

Make 100% certain you understand the cost and limitations of HUs versus traditional monitoring Agents.

We also evaluated Datadog and Application Insights.

Our major use case for Dynatrace is end-to-end performance monitoring and other types of monitoring for business transactions, commerce transactions, websites, and so on. We have about five to twenty users, though their usage depends on a few different factors. Some users make intense use of Dynatrace while others use it on a less frequent basis.

I use the managed version of Dynatrace, which means that it is deployed like a cloud solution but our data is stored on-premises.

Dynatrace monitoring is highly automated, enabling us to focus on more interesting things than having to maintain and configure everything all the time. 

Dynatrace is heavily automated which is a big advantage. You don't have to configure a lot, it installs and it runs straight away. There's direct return on investment and you can focus on more interesting stuff than always have to configure and change the configurations. Issues or problems in detection is also fully automated, which is great.

I think they're working on even more integration from external third-party input, but that is ongoing. So the faster it's there the better. Clock monitoring is one of these areas where improvements can be made.

Another thing is that, although the cost for Dynatrace has great return on investment, it could be cheaper. 

I have been using Dynatrace for almost two years now.

I think it's a stable solution.

Dynatrace is very scalable. With our recent experience in terms of scaling, I believe the limit goes up to 100,000 agents in total that can be deployed. 

Support is great. You can go by email and things, but also by chat. There's a chat functionality inside of the product, where you can open tickets for support problems and things like that.

Today, for me, Dynatrace is a winner over IBM ITCAM. For ITCAM, within IBM, I don't believe that they make a lot of investments anymore in that area as they're focusing on other areas. They're going with Cloud Paks now. Cloud Paks for this and Cloud Paks for that. So the Tivoli brand within IBM is in a censored mode, I would call it. It was a really good product years ago, but today it's not up to date anymore.

Setup is super easy. The SaaS version is, of course, the easiest to deploy. You don't have to do anything except install the agents. And that's quite simple, you just go to a webpage, you download and you click and it automatically connects. And it does everything for you.

If you go for the managed version, then you have to first see about hardware, by doing your homework for hardware requirements and things like that. But even then, it's quite straightforward.

You can easily implement Dynatrace by yourself. For us, it took about half a day to a day to do the whole installation and set it all up.

Because Dynatrace is so heavily automated, there is very little that you have to do to install and maintain it. With this fact, there's a lot of return on investment because we can now focus on more interesting activities rather than having to constantly change configurations.

There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper.

I will continue using Dynatrace and I can confidently recommend it to others.

I would rate Dynatrace a nine out of ten.

We use it to discover the root cause of any problem. We are using the latest version.

Its monitoring and key purpose capabilities are the most valuable. It provides the root cause of problems and helps peers join the war room.

Dashboards and monitoring capabilities can be improved for monitoring applications in Azure. In Azure, it would be cool to be able to monitor network consumption as well as flow communication.

I have been using this solution for three months.

It has excellent stability.

It has excellent scalability. We have more than 2,000 users.

Their technical support is excellent.

We also use other solutions, such as Datadog, Zabbix. Dynatrace is better than other solutions. It is a very powerful technology and has better integration.

The initial setup was very easy for us. The installation and configuration of the application and the dashboard took around 31 hours. 

We implemented it on our own. We have five people for its maintenance.

We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit.

I would recommend this solution to others. We plan to keep using it. 

I would rate Dynatrace a ten out of ten. It is perfect.

We are in IT services. We implement and provide support to our clients.

They have a feature that allows you to monitor the user, and we are able to create a VIP customer.

Normally when you are doing application monitoring, you are only trying to look for the high priority applications. The reality is if you are a CIO or have a CEO or another C executive who is trying to use an application, even though it's not a high priority from the perspective of the overall organization, being a VIP user, whatever we are trying to do with the non-critical application also becomes a critical activity.

It needs to be more user-friendly.

They could have a better user interface, better automation, better support for cloud-based, and SaaS applications.

Nowadays, everybody is going to SaaS or the Cloud. 

Historically these products started on-premises, but now obviously they start with a data center.

Dynatrace is evolving but it has a bit of catching up to do.

We have been familiar with Dynatrace for approximately a year. One of our clients is using this solution.

Technical support is fine. We have not had any issues.

We have also worked with AppDynamics.

I think that the price is reasonable.

As IT service providers, we are always looking to explore other solutions that may be suitable for our clients, that might be better than Dynatrace.

I would rate Dynatrace a seven out of ten.

We primarily use the solution to monitor business activity, transactions, and root cause analysis.

The metrics that it can capture and identify, based on the positions that have been defined help us speed launch time.

The single agent is the most valuable aspect of the solution. It's great due to the fact that you're not capturing the data.

The solution has great machine learning and artificial intelligence.

Once you are trained on the solution, it's easy to navigate. It's got very good documentation and training offerings.

The solution can scale.

The product is stable.

I don't believe the solution is missing any features per se.

The pricing of the solution should be improved. It's on the high-end of cost if you compare it to other options.

It's not really user friendly. You need to go through a certain type of training. 

The solution needs to offer KPIs so that we can read data and develop customized reports.

We've been using the solution for about six months at this point. 

The stability is quite good. It's pretty advanced in comparison to what else is on the market. It's quite reliable. There aren't bugs or glitches. It doesn't crash or freeze.

The solution is pretty scalable. It's flexible. A company can scale fairly easily if they want to.

We have a small number of people on the solution currently. They are mostly application architects or developers. We are using it only as a POC right now in a particular business area.

The solution offers pretty good training modules, documentation, and community platforms. We're quite satisfied with the level of service provided. I'd rate them a nine out of ten so far.

We were using a different solution and the price was more reasonable. However, it was not as user-friendly and it didn't really have good features. We were looking for a product with better features and we're hoping this solution will provide that.

The initial setup isn't too straightforward. It's rather complex.

The solution is rather expensive. There are less expensive options.

We're just a customer.

Only a few of us are using the solution. We're currently evaluating the solution.

I believe we are using the latest version of the solution.

Aside from the pricing, which is quite high, I would recommend the solution.

I'd rate the solution nine out of ten.

We use this solution for our customers for a wide range of tasks and for application optimization and such. It can be used in a performance test environment where developers run a new release to check they're headed in the right direction. I'm a senior analyst programmer and we are resellers of Dynatrace. 

This solution is very powerful for the end user. It's a valuable solution but because of the cost, we try to explain this to our customers that they are not only buying a monitoring tool. Dynatrace offers a really important approach because the tool is able to monitor a lot of different features. 

I think that they have to make improvements to the product, particularly with regard to the infrastructure monitoring which is not yet complete. Although it's very powerful for application and end user monitoring, the infrastructure needs to be significantly stronger. Configuration is also not so simple and that could be improved. 

This is an expensive solution which makes it difficult to sell to customers. Even though the features are good, the price is too high. At the moment, we are able to sell the product, but only to really big companies. It's quite difficult to sell to a mid-size company. 

I've been working with this solution since 2007. 

The product is stable, they generally provide an automatic update on the tool every couple of weeks although we tend to test and then do a manual upgrade. There have been a few issues but the support is really quick to solve problems.

The technical support is very good and they have a live chat. You can open the chat from the product and check any issues. They are highly skilled. Sometimes the issues are more complex but even then they deal with it professionally. 

I have some experience with APM Elasticsearch. It has a module that you can activate and then make an analysis. I also know some of the other tools but they don't compete well with Dynatrace. 

The initial setup has improved over the years and is now quite straightforward. There's a lot of work involved to customize the entire environment.

Anyone looking to implement this tool needs to take a 360 degree approach. If you take that approach then everything will be easier because you can see all the stakeholders and the value that the tool can give. If you approach it from only one angle, such as from the developer or operations perspective, then it would be very difficult to get an idea of all the features that the products has. This tool is very complete, but the price can become a bottleneck for some.

I would rate this solution an eight out of 10. 

We use this product for troubleshooting performance issues in our growing set of IoT portal solutions.

This solution has helped us to unearth quite a few issues that were present for a while. Also, it has helped us improve the performance of many of our applications.

The most valuable features are code-level visibility, real user monitoring, and response time statistics.

This solution could be improved with better compatibility with legacy applications.

In our case, we were not able to deeply monitor proprietary solutions such as Windows CE or some BI/ERP applications, which either got crashed or slowed down noticeably.

These kind of issues are bound to happen considering the intrusive nature of the instrumentation process (which is necessary to get good performance insights).

However, some of these technologies would often warrant quite an extensive amount of work to be made compatible, if even feasible.