Full stack monitoring capabilities. Containerized monitoring is huge for us as majority of our applications are using containers.
Cloud Database Administrator at a tech services company with 501-1,000 employees
I can review behaviors, trending issues, and resolve issues before they impact our clients
Pros and Cons
- "It highlights areas that we could be doing better and increases our performance metrics by showing the biggest pain points."
- "I can review behaviors, trending issues, and resolve issues before they impact our clients."
- "Some of the APIs and integrations are a bit tougher than others to integrate."
What is our primary use case?
How has it helped my organization?
It highlights areas that we could be doing better and increases our performance metrics by showing the biggest pain points. The analytics are amazing!
What is most valuable?
The big data analytics is the most powerful tool at my disposal. With the analytics, I can review behaviors, trending issues, and resolve issues before they impact our clients.
What needs improvement?
Some of the APIs and integrations are a bit tougher than others to integrate. Django would be amazing!
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Support and Services Manager at a tech services company with 51-200 employees
Amazing functionality, easy to operate, and dependable
Pros and Cons
- "The solution is amazing, it does well when you need to use it."
- "The dashboard could improve."
What is most valuable?
The solution is amazing, it does well when you need to use it.
What needs improvement?
The dashboard could improve. The graphs available should have more features such as the ability to do data comparisons.
What other advice do I have?
I rate Dynatrace a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Dynatrace
November 2024
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Performance specialist at Cegedim Insurance Solutions
Mean time to root cause analysis decreased drastically
Pros and Cons
- "The NeoLoad plugin is awesome, and it gets results from load tests correlated with test scenarios."
- "Mean time to root cause analysis decreased drastically."
- "C language integration requires manual implementation through the SDK, which is rather difficult and time consuming."
What is our primary use case?
- Load testing in R&D to anticipate bottlenecks.
- Used in production environments to retrieve consistent use cases.
How has it helped my organization?
- Mean time to root cause analysis decreased drastically.
- It allows us to address issues directly.
What is most valuable?
The NeoLoad plugin is awesome, and it gets results from load tests correlated with test scenarios.
What needs improvement?
C language integration requires manual implementation through the SDK, which is rather difficult and time consuming.
For how long have I used the solution?
Still implementing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Works at a tech services company with 501-1,000 employees
Enables us to reduce the time to detect the root cause incident and also to avoid missing incidents
Pros and Cons
- "The most valuable feature is the beautiful UI."
- "Improvements are needed in the navigation and timeframe selection when browsing problems."
What is our primary use case?
We are a partner and are selling this solution. We also use it internally.
How has it helped my organization?
This solution has helped us to reduce the time to detect the root cause incident and also to avoid missing incidents.
What is most valuable?
The most valuable feature is the beautiful UI. The correlation between events and impacts is helpful, as is the automatic detection of the infrastructure.
What needs improvement?
Improvements are needed in the navigation and time-frame selection when browsing problems, sometimes, the time-frame set change and I need to re-set it again, plus I find the navigation bar on the top left quite cumbersome, when i'm analyzing problem and I want to go back to the previous view, for me the nav bar should be the solution but often, when selecting the last element in the bar, I do not go back to my previous page but to the "main element page" (Aka, When doing deep analysis the analysis components are not shown on the nav bar and the only way is to press the browser "go back" button).
For how long have I used the solution?
More than one year.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are official partner while still using the solution for our company needs.
System Integrator with 10,001+ employees
a good source for application monitoring
Pros and Cons
- "The functionality needs improvement."
What is our primary use case?
I use this solution for application monitoring.
How has it helped my organization?
The functionality needs improvement.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
We do not see any major impacts on the stability of the product.
What do I think about the scalability of the solution?
I would need to explore this further because I have not tested it further than our needs.
How is customer service and technical support?
We have not needed tech support.
What's my experience with pricing, setup cost, and licensing?
It is on the high-end of the price range of products.
What other advice do I have?
I advise that when you are looking for a new product, consider:
- Features
- Accuracy
- Consistency
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Managing Consultant at a tech services company with 501-1,000 employees
Finds issues that previously occupied people for months
Pros and Cons
- "Finds issues that previously occupied people for months."
- "The products or company go through a rebrand/renaming about once a year, which creates some confusion with our customers."
What is our primary use case?
Dynatrace not only tells you that your users are having issues with your application, but also where you should look to fix the issues. In modern complex applications, it is no longer enough to just hope for the best. The latest product utilizes AI and massive automation make it really easy to deploy.
How has it helped my organization?
Finds issues that previously occupied people for months. Just pointing the finger at a problematic piece of code is magical. Business and IT come together to understand how apps work, no more unproductive discussions and blame game.
What is most valuable?
- Code-level detail for all transactions
- AI, automation, and ease of deployment
What needs improvement?
The products or company go through a rebrand/renaming about once a year, which creates some confusion with our customers.
For how long have I used the solution?
More than five years.
Disclosure: My company has a business relationship with this vendor other than being a customer: Dynatrace partner.
Marketing Associate for Dynatrace at a tech services company with 501-1,000 employees
Reduces troubleshooting time by identifying problems before release, but regular changes to the UI are disruptive
Pros and Cons
- "Reduces troubleshooting time by finding problems before the system is launched."
- "The PurePath feature enables you to see the path from click to database query."
- "Whenever there is a new version the UI changes, it makes it hard to use, because we are accustomed to the old one."
What is our primary use case?
We sell it as a business partner. Our clients use it to test their systems before launching, seeing what is wrong before release.
How has it helped my organization?
Many clients have been able to reduce time on troubleshooting, since they find the problems before they launch the system, by running tests with Dynatrace.
What is most valuable?
The PurePath feature which enables you to see the path from click to database query. I think this is what makes Dynatrace unique from others.
What needs improvement?
Whenever there is a new version of the UI changes, it makes it hard to use, because we are accustomed to the old one.
Disclosure: My company has a business relationship with this vendor other than being a customer: Business partner.
Engineer at a tech company with 51-200 employees
Good tool for troubleshooting our website
Valuable Features:
We get a quick overview of how our site feels and if we have any problems we can very easily see where the problems are. We also have an alarm from the system if we get into trouble.
Room for Improvement:
It's a rather complex environment.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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Complex environments are ..... well... complex, and they require a capability that can keep pace. I agree it is no simple task to build DCRUM infra, and the amount of detail required to essentially pluck a single application's packets out from total traffic can be tedious to gather. That said, the latest version has simplified with auto-protocol discovery and all traffic analysis functions. Still have to get SSL keys to really dig into the transaction detail, but it is worth the effort.