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it_user7542 - PeerSpot reviewer
Director of Operations at a tech vendor with 51-200 employees
Vendor
Gomez is also one of the most mature products out there, and has become the APM industry standard

Gomez is one of the only APM tools available that allows you to monitor performance from first mile (your data center) to last mile (your user’s browser). Gomez offers load testing, internet backbone performance monitoring, automated testing (anyone who’s used Selenium or QTP will find the interface very familiar), and performance and error level alerting. Compuware also recently introduced dynaTrace / PurePath, which gives you automatic transaction path detection, object level performance monitoring and allows you to get very granular with your transaction performance metrics. Gomez is also one of the most mature products out there, and has become the APM industry standard. It’s a great tool, but it’s priced by measurement, which means if you’re implementing RUM tags, synthetic tests, and dynaTrace, it can get very pricey for a high traffic site. Depending on your requirements, you might get what you need from some of the less expensive tools below.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user7542 - PeerSpot reviewer
it_user7542Director of Operations at a tech vendor with 51-200 employees
Vendor

I agree, the mobile metrics and recommendations are very helpful. You can, however, get mobile site data using the EUM offerings from some of the competitors I listed. Gomez stands out with the ease of integration with native apps.
The Google page speed integration is helpful as well, but other solutions are starting to integrate even more deeply with analytics data. The call comes down to a combination of your app stack (if you'd like to track server and object level transaction metrics), supported front end platforms, and cost.

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reviewer1489119 - PeerSpot reviewer
Support and Services Manager at a tech services company with 51-200 employees
Real User
Amazing functionality, easy to operate, and dependable
Pros and Cons
  • "The solution is amazing, it does well when you need to use it."
  • "The dashboard could improve."

What is most valuable?

The solution is amazing, it does well when you need to use it.

What needs improvement?

The dashboard could improve. The graphs available should have more features such as the ability to do data comparisons.

What other advice do I have?

I rate Dynatrace a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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January 2025
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PeerSpot user
Performance specialist at Cegedim Insurance Solutions
Real User
Mean time to root cause analysis decreased drastically
Pros and Cons
  • "The NeoLoad plugin is awesome, and it gets results from load tests correlated with test scenarios."
  • "Mean time to root cause analysis decreased drastically."
  • "C language integration requires manual implementation through the SDK, which is rather difficult and time consuming."

What is our primary use case?

  • Load testing in R&D to anticipate bottlenecks. 
  • Used in production environments to retrieve consistent use cases.

How has it helped my organization?

  • Mean time to root cause analysis decreased drastically. 
  • It allows us to address issues directly. 

What is most valuable?

The NeoLoad plugin is awesome, and it gets results from load tests correlated with test scenarios. 

What needs improvement?

C language integration requires manual implementation through the SDK, which is rather difficult and time consuming. 

For how long have I used the solution?

Still implementing.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Quality Analyst(Performance Testing) R & D at a tech services company with 501-1,000 employees
Real User
Enables us to monitor database queries and methods executed in a given timeframe

What is our primary use case?

We use it to find database hotspots, method hotspots, CPU, JVM , Disk I/O and more.

How has it helped my organization?

Has helped us find issues such as application suspension and to improve web services data.

What is most valuable?

PurePath, Database Hotspots, Method Hotspots, CPU, JVM, disk I/O and other graphs.

What needs improvement?

Find the right method, give the cause of suspension, give tips for resolution, and one call query to find method.

For how long have I used the solution?

One to three years.

Which solution did I use previously and why did I switch?

We were using a freeware tool and we needed all the information in one tool.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1098966 - PeerSpot reviewer
Works at a tech services company with 501-1,000 employees
Real User
Enables us to reduce the time to detect the root cause incident and also to avoid missing incidents
Pros and Cons
  • "The most valuable feature is the beautiful UI."
  • "Improvements are needed in the navigation and timeframe selection when browsing problems."

What is our primary use case?

We are a partner and are selling this solution. We also use it internally.

How has it helped my organization?

This solution has helped us to reduce the time to detect the root cause incident and also to avoid missing incidents.

What is most valuable?

The most valuable feature is the beautiful UI. The correlation between events and impacts is helpful, as is the automatic detection of the infrastructure.

What needs improvement?

Improvements are needed in the navigation and time-frame selection when browsing problems, sometimes, the time-frame set change and I need to re-set it again, plus I find the navigation bar on the top left quite cumbersome, when i'm analyzing problem and I want to go back to the previous view, for me the nav bar should be the solution but often, when selecting the last element in the bar, I do not go back to my previous page but to the "main element page" (Aka, When doing deep analysis the analysis components are not shown on the nav bar and the only way is to press the browser "go back" button).

For how long have I used the solution?

More than one year.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are official partner while still using the solution for our company needs.
PeerSpot user
it_user957450 - PeerSpot reviewer
System Integrator with 10,001+ employees
Real User
a good source for application monitoring
Pros and Cons
    • "The functionality needs improvement."

    What is our primary use case?

    I use this solution for application monitoring.

    How has it helped my organization?

    The functionality needs improvement.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    We do not see any major impacts on the stability of the product.

    What do I think about the scalability of the solution?

    I would need to explore this further because I have not tested it further than our needs.

    How is customer service and technical support?

    We have not needed tech support.

    What's my experience with pricing, setup cost, and licensing?

    It is on the high-end of the price range of products.

    What other advice do I have?

    I advise that when you are looking for a new product, consider:

    • Features 
    • Accuracy 
    • Consistency
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Marketing Associate for Dynatrace at a tech services company with 501-1,000 employees
    Real User
    Reduces troubleshooting time by identifying problems before release, but regular changes to the UI are disruptive
    Pros and Cons
    • "Reduces troubleshooting time by finding problems before the system is launched."
    • "The PurePath feature enables you to see the path from click to database query."
    • "Whenever there is a new version the UI changes, it makes it hard to use, because we are accustomed to the old one."

    What is our primary use case?

    We sell it as a business partner. Our clients use it to test their systems before launching, seeing what is wrong before release.

    How has it helped my organization?

    Many clients have been able to reduce time on troubleshooting, since they find the problems before they launch the system, by running tests with Dynatrace.

    What is most valuable?

    The PurePath feature which enables you to see the path from click to database query. I think this is what makes Dynatrace unique from others.

    What needs improvement?

    Whenever there is a new version of the UI changes, it makes it hard to use, because we are accustomed to the old one.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Business partner.
    PeerSpot user
    PeerSpot user
    Managing Consultant at a tech services company with 501-1,000 employees
    Consultant
    Finds issues that previously occupied people for months
    Pros and Cons
    • "Finds issues that previously occupied people for months."
    • "The products or company go through a rebrand/renaming about once a year, which creates some confusion with our customers."

    What is our primary use case?

    Dynatrace not only tells you that your users are having issues with your application, but also where you should look to fix the issues. In modern complex applications, it is no longer enough to just hope for the best. The latest product utilizes AI and massive automation make it really easy to deploy. 

    How has it helped my organization?

    Finds issues that previously occupied people for months. Just pointing the finger at a problematic piece of code is magical. Business and IT come together to understand how apps work, no more unproductive discussions and blame game. 

    What is most valuable?

    • Code-level detail for all transactions
    • AI, automation, and ease of deployment

    What needs improvement?

    The products or company go through a rebrand/renaming about once a year, which creates some confusion with our customers. 

    For how long have I used the solution?

    More than five years.
    Disclosure: My company has a business relationship with this vendor other than being a customer: Dynatrace partner.
    PeerSpot user
    Buyer's Guide
    Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.