Dynatrace Reviews

We use it to identify and trace bottleneck issues, pinpoint them, and fix them.

One example is that we were able to identify a SQL query which ran multiple times (redundancy) and fix the issue, improving the overall system.

In addition, we are able to look for errors in the logs so we know what is wrong with the system, and then get a developer to fix the issues.

There is also a lot of information, such as a user satisfaction index, to learn about the customer experience regarding page load times or errors encountered on different pages. This information is valuable for the design team.

Although there are many useful features in Dynatrace, I personally find PurePaths to be the most useful. This is the key element that I will use when trying to identify a problem.

I would like to see Dynatrace be more user-friendly. Sometimes there are too many options to choose from, which is good, but it can become confusing on how to proceed.

Our experience with Dynatrace is pretty good. We were using another monitoring software but Dynatrace has far more comprehensive and useful details to help us to identify bottleneck issues and fix them.

External monitoring of customer-facing web presence. We also use Appmon and DC RUM to monitor the physical and database status within the company as a whole.

Improves the ability to isolate issues and determine root cause with the same tool. This has helped us determine the scope of an outage event and better determine an ETR.

Knowing when systems performance is affected. This has helped to isolate infrastructure pain points.

Addition of support for security tokens for login automated testing. At the moment, I am unable to use Synthetic to automate user login. I believe the addition of local agents will address this need, but I have not had that verified.

We use Dynatrace for application health monitoring and investigation into any reported problem.

Dynatrace has helped us reduce the investigation time and troubleshooting time for any application issue.

Dynatrace PurePath and exception lists are used most of the time, but it is also a very good tool for application reporting.

It's a great tool for building dashboards related to application performance.

Improvements in Synthetic monitoring would be great. Certain features of thick client, if available in the web interface, would also be a great improvement.

Analysis of user behavior, application errors, performance of hosts, services, processes, and user sessions.

Understanding how the user was being targeted by the application as well as knowing their behavior using those applications.

• Easy installation
• Fast support
• Extensive documentation
• Quick distribution of new features
• Active community
• Market leading product

• Customization
• Support for more technologies
• Plugins
• More types of tiles (dashboard)
• Replay of user sessions
• User actions heatmap (native)

We leverage on Dynatrace technology to trace and identify issues in the test environment before launching to production.

We were able to decrease the number of production defects ever since we started using Dynatrace in our test environment.

PurePath is the feature that I personally find important. With PurePath, I am able to find the root cause of the error or bug existing in our system.

A tutorial could be embedded in the system as it is hard for a beginner to start using Dynatrace straight away. It has a lot of cool features, however they are too complicated for a new user to start with.

I am a Dynatrace partner and the company where I work is a system integrator. We propose the Dynatrace solution to our customers for monitoring the performance of applications and integrate the solution with the other tools that they have.

Our customers are now able to control their infrastructure with a single tool and can easily check the connections with all components. With the Smartscape and AI, they can see everything and have reduced the number of events.

The ability to monitor a hybrid environment is very valuable. The AI is able to discover useful information in term of connections. We like the easy method of creating a dashboard, and the ability to see the real user experience with the new functionality of the replay.

In the next release, I would like to see some new reports and more tiles on the dashboard. I would also like to see the Synthetic Mobile application improved.

We used this solution in a production environment to perform stress testing and evaluations to help find bottlenecks. 

We monitored user behavior and identified the funnel most used by our customers. In other services, we wanted to detect third-party tools with the wrong service.

The most valuable function is the ability to replay a customer session. It is very useful to know all of the customer details (device category, Operating System used, browser version, location of the customer, and connectivity).

We also need to know which areas of our site have the worst performance.

It would be an improvement to know where we lost our conversion funnel. It’s very important to share the same information with other departments of the company and converse using the same dashboards.

We would like to see an AI tool that detects issues with our site in real time.

Nowadays, we are not Dynatrace customers. However, we want to keep up to date with product functionality in order to evaluate the necessity of changing our current solution.