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it_user738420 - PeerSpot reviewer
Consultant at Reply
Vendor
Allows for the inclusion of legacy technology within our monitored environment
Pros and Cons
  • "The User experience monitor is a real added value."
  • "It would be nice to have a simplified monitoring feature for non-Java applications."

What is our primary use case?

APM monitoring and troubleshooting for any kind of technology.

How has it helped my organization?

This has improved our organization because any kind of technology, even legacy equipment, is now monitored.

What is most valuable?

The user experience monitor is a real added value.

What needs improvement?

It would be nice to have a simplified monitoring feature for non-Java applications.

Buyer's Guide
Dynatrace
December 2024
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For how long have I used the solution?

Three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1098582 - PeerSpot reviewer
TitleICT management division director with 501-1,000 employees
Real User
Solves a variety of DevOps-related issues for our customers
Pros and Cons
  • "The features that we find most valuable are automatic root cause detection, topology discovery, and session replay."
  • "I would like to see an App store for plugins and extensions."

What is our primary use case?

As a system integration company, we provide it as an APM solution to our customers.

How has it helped my organization?

Dynatrace solved various kinds of Ops / DevOps issues for our customers including bad code, bad configurations, operational issues, etc.

What is most valuable?

The features that we find most valuable are automatic root cause detection, topology discovery, and session replay. Basically, all the features provided are valuable.

What needs improvement?

I would like to see an App store for plugins and extensions. This would provide a single point for all Dynatrace users to download and install product extensions from.

For how long have I used the solution?

Three years.

What do I think about the stability of the solution?

Very good.

What do I think about the scalability of the solution?

Exceptional.

How are customer service and technical support?

Exceptional. Very quick replies (sometimes in the order of minutes), very professional.

Which solution did I use previously and why did I switch?

Not really.

How was the initial setup?

Very straightforward.

What about the implementation team?

In-house.

What was our ROI?

Case by case.

What's my experience with pricing, setup cost, and licensing?

N/A

Which other solutions did I evaluate?

AppD, New Relic

What other advice do I have?

Have Dynatrace or one of its partner do a PoC. You will not regret it.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are system integrator providing Dynatrace solutions to our customers.
PeerSpot user
Buyer's Guide
Dynatrace
December 2024
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,106 professionals have used our research since 2012.
Real User
An easy-to-use tool to assist our customers in detecting problems
Pros and Cons
  • "Ease of problem detection and alerting, visual timeline, and user-sessions are some of the best features of Dynatrace."
  • "The web interface, in some cases, is a little ambiguous to use."

What is our primary use case?

Our implementation is not a single case. We are the local partner for Dynatrace in Romania and have very different use cases that differ based on our customers.

Dynatrace is being used from monitoring the end user experience to infrastructure monitoring and real-time business and impact analysis.

How has it helped my organization?

The ease of use and full stack, 100% visibility inside the monitored applications has really helped us improve, showcase, and implement Dynatrace throughout our clients' systems.

Ease of problem detection,  alerting, visual timeline, and user-sessions are some of the best features of Dynatrace.

What is most valuable?

There are lots of features that Dynatrace provides that really help the business grow. From user experience, where you can view exactly what your users are experiencing, to AI problem detection, and root cause analysis where the IT department is really keen to use Dynatrace.

What needs improvement?

The web interface, in some cases, is a little ambiguous to use. From passing through different screens to go and drill down, to not propagating the filter timeframes from different screens.

Apart from that, all of Dynatrace’s features are a real plus to have implemented.

For how long have I used the solution?

Two years.
Disclosure: My company has a business relationship with this vendor other than being a customer: Local partner.
PeerSpot user
Real User
Useful reporting and has the ability to analyze our messaging software
Pros and Cons
  • "One of the features that sets this product apart from its competitors is that it generates a solution."
  • "We would like to see more third-party tools for training."

What is our primary use case?

We use this solution for performance monitoring and identifying resource management problems.

How has it helped my organization?

We hope to improve our customer experience by making our webpage, native applications, and B2B interfaces function properly. In our environment, we have several databases and several types of code. The databases include Oracle, MSSQL, and MongoDB. 

It is critical to have the proper tool.

What is most valuable?

One of the features that sets this product apart from its competitors is that it generates a solution. We really like the number of reports it generates and the information that is provided to assist with analysis.

This solution also has the capability of analyzing our messaging software.

What needs improvement?

We would like to see more third-party tools for training.

For how long have I used the solution?

Trial and evaluation period.

Which other solutions did I evaluate?

We carefully looked at all of the options on the market and currently, we are in the process of a pilot installation of Dynatrace. The initial results are encouraging and we are waiting for more data to make the final decision.

At this time it seems that Dynatrace has almost everything we need.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer800763 - PeerSpot reviewer
Manager at a comms service provider with 1,001-5,000 employees
User
Identifies potential problems by doing thorough analysis of systems which integrate with one another
Pros and Cons
  • "It helps our organization identify potential problems by doing thorough analysis of systems which integrate with one another."
  • "It could improve its GUI interface. The GUI design is too crowded and the icons are small. Sometimes I end up clicking on the wrong button."

What is our primary use case?

The primary use case of this solution is to investigate performance bottleneck issues. 

How has it helped my organization?

It helps our organization identify potential problems by doing thorough analysis of systems which integrate with one another.

What is most valuable?

  • The detailed reporting and real-time gathering of transaction information.
  • The exporting of data to a flat file for reviewing past performance.

What needs improvement?

It could improve its GUI interface. The GUI design is too crowded and the icons are small. Sometimes I end up clicking on the wrong button.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
System Engineer at MANGO
Real User
Allows us to monitor serverless services as well as Docker containers
Pros and Cons
  • "We have been using it to find bugs in our production environment."
  • "This tool helps us gather information from all hosts and services, then cross reference the information."

    What is our primary use case?

    We have all our infrastructure in the cloud. 

    This tool helps us gather information from all hosts and services, then cross reference the information.

    How has it helped my organization?

    Although, we are still implementing it, we have some servers using Dynatrace. We have been using it to find bugs in our production environment.

    What is most valuable?

    The cloud integration, because it allows us to monitor serverless services as well as Docker containers, etc. 

    I also like the "session replay".

    For how long have I used the solution?

    Still implementing.

    What's my experience with pricing, setup cost, and licensing?

    They could improve their price ranges, as there is no option for startups or testing.

    What other advice do I have?

    It has all the things an enterprise needs.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    User
    Allows us to achieve faster page loads and shows common errors on desktop and mobile
    Pros and Cons
    • "PurePath does deep dive analysis, has dashboards, and provides real user experience monitoring. It has allowed us to do analysis which was never possible before."
    • "Dynatrace shows the customer path, common errors on desktop and mobile, and allows us to achieve faster page loads."
    • "Provide much better alignment between AppMon and Dynatrace."
    • "Add support for Ruby."
    • "Make sure older frameworks, like PHP 5.3, are supported."

    What is our primary use case?

    Customers want to monitor .NET applications and real user monitoring on online banking applications for desktop and mobile.

    How has it helped my organization?

    Dynatrace shows the customer path, common errors on desktop and mobile, and allows us to achieve faster page loads.

    What is most valuable?

    PurePath does deep dive analysis, has dashboards, and provides real user experience monitoring. It has allowed us to do analysis which was never possible before.

    What needs improvement?

    • Provide much better alignment between AppMon and Dynatrace
    • Add support for Ruby.
    • Make sure older frameworks, like PHP 5.3, are supported.

    For how long have I used the solution?

    Three to five years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user877824 - PeerSpot reviewer
    Co-Founder
    User
    Automation and anomaly detection has helped reduce MTTR and MTBF
    Pros and Cons
    • "Complete visibility into end-to-end user transactions."
    • "Automation and anomaly detection has helped reduce MTTR and MTBF."
    • "We would like to see more dashboarding capabilities and the ability to export custom reports."

    What is our primary use case?

    We are implementing this as part of an overall end user experience and application monitoring. Our environments include Java, .NET, web, mobile, Linux, Windows, etc.

    How has it helped my organization?

    • Complete visibility into end-to-end user transactions.
    • Automation and anomaly detection has helped reduce MTTR and MTBF. 
    • We could impose optimization processes as well.

    What is most valuable?

    • Quick, simple deployment
    • Automation
    • Auto discovery
    • Detailed data availability all the time

    What needs improvement?

    We would like to see more dashboarding capabilities and the ability to export custom reports. Additionally, we would love to see more advanced log analytic capabilities, though the current ones are already ahead of competition.

    For how long have I used the solution?

    One to three years.
    Disclosure: My company has a business relationship with this vendor other than being a customer: We implement the software at customer sites.
    PeerSpot user
    Buyer's Guide
    Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2024
    Buyer's Guide
    Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.