Dynatrace Reviews

We use this solution to assist with resolving incidents in a banking environment.

This solution helps the bank to detect problems faster.

The most valuable feature is the workflow, which helps you to easily have an overview of the infrastructure that you are analyzing, without having worked with it previously.

The AI is not that intelligent and there are different places where it could be even more automated. For example, when you are looking at the code tree and you must manually click to expand the tree until you find the process.

We use it to see a clear view of the system overall and monitor applications effectively and proactively. We also use it on our core software.

It collects and analyses information with AI, which is useful.

Session recording is one of the innovative features, which could be very useful for developers and the marketing team.

Regarding features, it would be good if there would be some features regarding app security.

It is quite expensive for startups. 

Performance monitoring of business critical applications in production and pre-production environments.

Mean time to recover (MTTR) has reduced significantly during major outages due to specific data pinpointed by DT applications.

Smartscape display for ease of visibility, pinpointing a exact problem, and providing necessary details for fixing and even improving on.

Log analytics in the classic synthetic and RUM tools would be a great addition. Although, it is understandable that this is offered as a good reason for migrating to Dynatrace.

We are implementing this as part of an overall end user experience and application monitoring. Our environments include Java, .NET, web, mobile, Linux, Windows, etc.

• Complete visibility into end-to-end user transactions.
• Automation and anomaly detection has helped reduce MTTR and MTBF. 
• We could impose optimization processes as well.

• Quick, simple deployment
• Automation
• Auto discovery
• Detailed data availability all the time

We would like to see more dashboarding capabilities and the ability to export custom reports. Additionally, we would love to see more advanced log analytic capabilities, though the current ones are already ahead of competition.

Dynatrace has significantly increased a lot of our troubleshooting capability. As IT support team spends less time, they can focus more on other things.

The most valuable feature is that we can see every database call executed from Java applications. Since most of the workload of applications are database-based, it is important to see and analyze SQL statements. Dynatrace provides the ability to drill down to different dashlets and see what is going clearly, which is extremely useful.

The second valuable feature is that we can catch every transaction in our applications. It is important to see all requests end-to-end and have the visibility into performance that we needed.

If you have many distributed servers, you will need to install or migrate every agent. This can be a problem if you have too many, and it takes time.

Customer service is good but I got answers late for some tickets opened recently.

PurePaths that start from method sensors (method entry points) cannot be grouped in any application and displayed under DefaultApplication.

The product runs perfectly with our application servers and collects data that we needed.

It is flexible enough to add desired measures and method level sensors into application code. We can see method-level details.

SaaS infrastructure monitoring and alerting. We use it to monitor over a 1000 servers in AWS.

It is our main SaaS monitoring and alerting solution, and it allows us to identify many problems that we would miss if we did not have a comprehensive monitoring solution.

• Automatic alerting on system problems
• Failure rate increases
• Latency increases, etc. 

This stuff all works out-of-the-box, and is essential for a DevOps team to be aware of to identify production issues.

• The Web UI can be slow and hard to understand. 
• The integration with PagerDuty is currently broken on mobile. 
• It often produces "false alarms" and cannot identify failure patterns over days/weeks that do not indicate concern.

• Server monitoring
• Performance monitoring
• Logging
• Profiling
• Alert triggering
• Network monitoring
• Database monitoring

We setup triggers for certain critical events. When these events happen, alert notifications are sent to the support team to take immediate action.

The alert trigger. This frees up our IT team. Also, they will be the first one to notice any interruption in the services and take action to recover the services. 

I hope going forward it can provide more functionalities for application profiling. I also hope it can provide more logging view, collecting, and search functions.

We use Dynatrace to help deliver the complete end-to-end performance experience presenting results in both an IT and business context.

Dynatrace has helped our customers to rapidly resolve performance issues, and most importantly, to correlate the results with the real user experience. 

The product installs quickly and immediately. It begins to learn the architecture of the systems which need to be monitored. It then learns what “normal” looks like, so there really is no need for manual configuration.

Product pricing could be improved.

Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution.

Dynatrace is the market leader for good reason. The company sees the future of APM and starts to deliver the functionality way ahead of many others.

We chose to partner with Dynatrace, not just because it is the market leader, but because they demonstrate the values that we feel are important to our customers, such as: 

• A consultative approach
• Customer centric account management
• Ensuring that customers experience the benefits of the solutions.