Dynatrace Reviews, Competitors and Pricing

it_user788196

Principal Consultant at a tech vendor with 501-1,000 employees

Dec 14, 2017

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It simplifies a lot of the processes of performance tuning client systems before they go live

Pros and Cons

"It simplifies a lot of the processes of performance tuning client systems before they go live."
"It severely reduces the time spent doing performance test cycles."

"Make the Web UI more robust. Last time I used the web interface, it was still pretty crude."

What is our primary use case?

We use it to do performance tuning and APM of production environments for clients. We have revamped our performance tuning practices to leverage Dynatrace instead of using OS-level tools, such as the sysstat package for Linux.

How has it helped my organization?

It simplifies a lot of the processes of performance tuning client systems before they go live. It severely reduces the time spent doing performance test cycles. We used to do three to four weeks of tests, and with clients using Dynatrace we can normally do it in one week.

What is most valuable?

Drill downs all the way to the database calls.
Adding sensors.
Browsing PurePath.
Saving sessions.

What needs improvement?

Make the Web UI more robust. Last time I used the web interface, it was still pretty crude. Price also is a major concern for all the clients I work with.

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For how long have I used the solution?

One to three years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user726264

Specialist at a tech services company with 10,001+ employees

Aug 28, 2017

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Improves the quality of apps and streamlining in implementation

Pros and Cons

"Of the entire stack, DC RUM and DT SaaS are definitely the most asked for in our offering catalog."

"Enterprise Synthetic of DC RUM can be made more robust."

How has it helped my organization?

My organization has leveraged Dynatrace for improving the quality of apps and streamlining in implementation.

What is most valuable?

Of the entire stack, DC RUM and DT SaaS are definitely the most asked for in our offering catalog.

What needs improvement?

Enterprise Synthetic of DC RUM can be made more robust.

What do I think about the stability of the solution?

Not much, but problem in stability of Enterprise Synthetic.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Very good support.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Yes, it is simple and straightforward.

What's my experience with pricing, setup cost, and licensing?

Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests.

Which other solutions did I evaluate?

AppDynamics.

What other advice do I have?

Before moving to production, go through the training on community sites/boards and try to build internal capabilities.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are Gold partners.

Buyer's Guide

Dynatrace

January 2025

Free Report: Dynatrace Reviews and More

Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.

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831,997 professionals have used our research since 2012.

it_user143673

Security Expert at a marketing services firm with 501-1,000 employees

Jul 30, 2014

High performance end-to-end vision from user devices to backends

We have chosen DynaTrace back in 2012, after comparing with other APM solutions on the market: our choice has been motivated by the very high level of abstraction we have seen when analyzing our infrastructure: Where it took many time and several people to understand complex transactions before Dynatrace, we now use the drilldown feature to find relevant information within minutes. The product allows us to build so called business transactions (a sort of high level filter) to track complex transactions on a business level: it allows us to measure business concepts like conversion rates etc instead of measuring lower level values and having to combine them by ourselves to get business meaning out of it. We recently added the dynaTrace UEM agents (by adding a lightweight library) into our iPhone and Android applications: The advantage is that Dynatrace correlates the measures on the devices with those on the backend servers giving us a end-to-end vision of the transaction, from the user's phone deep into the backend servers. Great for measuring network latency, user satisfaction, and reverse-analyzing transactions up to the user actions!
All in all a very solid product, we are very satisfied.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user276519Works with 10,001+ employees

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Jul 21, 2015

I completely agree that Dynatrace is the go to tool when it comes to complete end-to-end visibility for you application. We made huge architectural changes to our site about a year ago and were looking for a tool that give us the visibility not only on the server side (which many other APM tools provide) but a deep visibility on the client side.
After 4-5 different product evaluation, we picked UEM as it came out on the top of the list with so many useful and required feature. During the product evaluation, we also found out that UEM also provides the end-to-end visibility that is integrated with Dynatrace APM tool. We have successfully finished the UEM implementation in 2 phase and now we are getting into the 3 phase which is to integrate the front end with the back end by installing Dyntrace APM agents as we are currently using a different APM tool for back end.
With in few months, we are looking at a end-to-end Dynatrace tool stack that provides in depth visibility from the actual end user all the way to the database and other 3rd party back end integration.
Can't wait to get to that end state!

Happy monitoring!!!

reviewer1098588

Works at a consultancy with 1,001-5,000 employees

May 22, 2019

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An extensible solution that is easy to install and manage

Pros and Cons

"The most valuable features of Dynatrace are the ease of installation and management, as well as its extensibility."

"It needs a dashboard for cluster events in general, and for Kubernetes specifically."

What is our primary use case?

We use the Dynatrace platform to perform Application Performance Management for our Kubernetes clusters and some other legacy clusters. We have many Kubernetes clusters in our company and we are connecting each to an on-premise Dynatrace platform so that we can analyze the performance of each one separately.

How has it helped my organization?

Besides being an Application Performance management platform, Dynatrace has many important features that are easy to use. This gives us more time to focus on business. From installation to page load analysis, passing by monitoring hosts. Everything works like a charm.

What is most valuable?

The most valuable features of Dynatrace are the ease of installation and management, as well as its extensibility.

Dynatrace provides a wide range of platform supports that can be installed.

What needs improvement?

The service should be improved such that it is more useful to its clients. For instance, detect repeated performance-issue-related root causes, optional log streaming for hosts, processes, or a group of processes.

It needs a dashboard for cluster events in general, and for Kubernetes specifically.

For how long have I used the solution?

One year.

What about the implementation team?

For the Kubernetes part, we have a good operator that takes care of updating the agents so we have nothing to do.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user877836

Lead Web Systems Administrator at Citrix

May 28, 2018

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We have it now all in a single pane of glass

Pros and Cons

"We used to rely on multiple operations tools to monitor and obtain bits and pieces. Now, we have it all in a single pane of glass."

"It needs certain UI changes to make going back to certain Windows easier. Certain windows open up in a different category with different set values and throw you off if you are not used to it."

What is our primary use case?

The primary use case is for application performance and analytics. We use it to monitor our on-prem Windows and Linux apps as well as our AWS and Azure cloud instances.

How has it helped my organization?

Faster MTTR
A proactive Ops team

We used to rely on multiple operations tools to monitor and obtain bits and pieces. Now, we have it all in a single pane of glass.

What is most valuable?

Artificial intelligence
Log analytics
Being able to identify and correlate issues, and avoid them occurring in the future.

What needs improvement?

It needs certain UI changes to make going back to certain Windows easier. Certain windows open up in a different category with different set values and throw you off if you are not used to it.

For how long have I used the solution?

Three to five years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user877959

Infrastructure Architect at Docebo

May 28, 2018

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Automatic instrumentation of new services and technology without the need to install specific agents or modules

Pros and Cons

"Improved visibility on performance and application issues."
"Automatic instrumentation of new services and technology without the need to install specific agents or modules."

"SSO options are missing."
"JIRA integration should be enriched and more granular."
"Filters should have a “negative” option."

What is our primary use case?

We are using it in our AWS environment for monitoring health and application performance for roughly 400 instances running thousands of Docker containers.

How has it helped my organization?

Improved visibility on performance and application issues.
Automatic instrumentation of new services and technology without the need to install specific agents or modules.

What is most valuable?

OneAgent
AI-powered problem analysis
Pre-configured alerts
AWS integration
API interface

What needs improvement?

SSO options are missing.
JIRA integration should be enriched and more granular.
Filters should have a “negative” option.

For how long have I used the solution?

One to three years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user792609

Freelancer at a tech vendor

Dec 28, 2017

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The best feature is the real troubleshooting capability of PurePath analysis

Pros and Cons

"The best feature of the product for me is the real troubleshooting capability through the PurePath analysis."

What is our primary use case?

We use the product on our applications for monitoring and troubleshooting errors through customized dashboards.

How has it helped my organization?

The major impact of improvement is from AppMon in our development area. Now we are enable to find applications problems more quickly.

What is most valuable?

The best feature of the product for me is the real troubleshooting capability through the PurePath analysis.

I also like the Transaction Flow dashlet where I can see the real path of our web request through the application's layers.

What needs improvement?

I don't much like the Java Management Extension. I would rather do administration tasks in a web GUI.

For how long have I used the solution?

Three to five years.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user612705

Cloud Database Administrator at a tech services company with 501-1,000 employees

Dec 28, 2017

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I can review behaviors, trending issues, and resolve issues before they impact our clients

Pros and Cons

"It highlights areas that we could be doing better and increases our performance metrics by showing the biggest pain points."
"I can review behaviors, trending issues, and resolve issues before they impact our clients."

"Some of the APIs and integrations are a bit tougher than others to integrate."

What is our primary use case?

Full stack monitoring capabilities. Containerized monitoring is huge for us as majority of our applications are using containers.

How has it helped my organization?

It highlights areas that we could be doing better and increases our performance metrics by showing the biggest pain points. The analytics are amazing!

What is most valuable?

The big data analytics is the most powerful tool at my disposal. With the analytics, I can review behaviors, trending issues, and resolve issues before they impact our clients.

What needs improvement?

Some of the APIs and integrations are a bit tougher than others to integrate. Django would be amazing!

Disclosure: I am a real user, and this review is based on my own experience and opinions.