Dynatrace Reviews

We use Dynatrace to monitor our webservers. 

Dynatrace has given us one simple dashboard to monitor all of our servers and web applications. If we have an application error, it is really easy to find the specific web request in Dynatrace and debug what went wrong.

I find the "PUREtrace" functionality the most valuable. It lets me drill down into the specific web request and see exactly what processes were called, what database calls were made, and if the application made an error. It also shows me the error message. 

It gives me an overview over how long each process call took, enabling me to find bottlenecks in the application.

I would like to see Redis calls being included in the "PUREtrace" functionality. It would be great to see the different Redis calls and find bottlenecks.

We replaced New Relic with Dynatrace. We were quite happy with the easy installation process and how quickly we received a good overview over all of our web applications.

Application Performance Monitoring. Our main use is to monitor our applications for any issues that might arise and use the data to assure that our performance trending is headed in the right direction.

• Monitoring of application performance 
• Monitoring of infrastructure components 
• Monitoring of user experience
• Code level performance metrics

We find the majority of the features very usable and valuable. Our focus would be on the ability to drill into our custom code and validate that it is performing as expected. The ability to monitor performance and create custom dashboards. 

With new versions coming out, staying up to speed and training needs. Dynatrace provides this via many outlets, so finding resources to keep yourself relevant within the tool is not that challenging. 

We use it to monitor customer user experience, performance issues, and unexpected errors. Dynatrace Appmon provides us with the ability to proactively identify issues within our systems which could be impacting our customers.

We have done several improvements to our single-page apps to improve initial load and response times. We have improved performance in areas that Dynatrace APM identifies as "Hot Spots". One of the big wins for us is that we were able to find root cause of a long known memory leak in our thick client applications. 

UEM is extremely valuable is it gives you performance measurements as close to the user as possible. The geographical view provides a nice visualization of performance on a map.

The web version of the client interface needs more features that are in the Java-based thick client. I barely use the web interface because I cannot get the level of detail that the thick client provides nor can I perform the bulk of the administration tasks I do on a regular basis.

• Troubleshoot application slowdowns
• Ability to track down what is happening "under the hood" when a user complains about a bottleneck
• Pinpoint areas of code that are vulnerable to bottlenecks

It has reduced customer complaints. We spend less time on troubleshooting issues since Dynatrace proactively informs us of an impending bottleneck.

Ability to drill down to code level to identify user bottlenecks. This enables the programmers to quickly revamp the code to resolve the issue.

• More Integration with cloud services
• Simplified licensing
• Single pane of glass view
• Simplified reporting
• Integration with ServiceNow and PagerDuty

• Production application and environment health monitoring tool
• Dashboard to help present the statistics to management

Real time monitoring helps reduce downtime. It also helps to get a detailed trace of each transaction. It saves a lot of time in determining what is the likely cause of an issue that an end user may be experiencing.

Log files for JVM transactions help to debug most of the failures. It helps to detect application dependencies, and provides one consolidated view of application performance.

• Requires application knowledge
• Hard to use for beginners, to setup and explore
• DevOps plugin monitoring tools need improvement

We monitor our business's essential websites and also our newest mobile application. Monitoring the application with Appmon has proven essential for our testing department.

We can see which step in a transaction is causing latency, right down to the particular Java class. The granularity is amazing.

Monitoring the PurePath is awesome. You can see every step a transaction goes through, which servers it hits, and what technology it uses (windows, Linux, etc.).

I do not know about how our contract is structured. From what I have heard in the company, Dynatrace is expensive. 

You get a really well-planned out monitoring suite for the money spent.

• Agent & agent-less monitoring Application
• .NET CLR and Java runtime injection
• PurePath and PureStack Technologies
• UEM Technology
• Ability to deploy custom plugins to leverage the tool in new ways

Dynatrace has made it extremely easy for us to identify the root cause of poor performing components of our applications. With the Agent-less monitoring and ability to create custom plugins we've been able to transform the tool not just into a great APM solution, but a really good Enterprise Monitoring solution too which helps replace the need for other tools such as SCOM, OpenView, SiteScope, etc.

Generally their support is pretty good, but on occasion you can tell you get someone "new", in which you know more than they do.

4 years

Deployments are pretty straightforward with easy setup and easy to migrate from one version to another.

In the earlier versions of dynaTrace it was more unstable. But the tool has matured greatly over the last 1-2 years and Compuware continues to improve it.

Similar response to stability.

Customer service is very friendly, knows the products well, and try very hard to meet your expectations.

Generally their Support is pretty good, but on occasion you can tell you get someone "new", in which you know more than they do.

Initial setup was very straightforward and easy to setup.

Implemented in-house. Very easy.