Dynatrace Reviews

I use Dynatrace Client everyday. I also use it with web dashboards for monitoring performance of the systems and to trace our KPIs.

I have reduced our disruption time. With the automatic alerts, we prevent and better catch the root cause of problems. 

The most useful features are the measures out-of-the-box and the automatic alerts.

Furthermore, the web dashboard is very simple to use.

It is necessary to improve the integration with the product, Oracle Siebel.

Dynatrace must reduce the required resources for on-premise, because they are too high.

We use it for synthetic monitoring to ensure our applications are available and performing as expected across multiple ISPs and geographical locations. We also use this tool to report out performance metrics on a daily basis to a larger audience to help senior leadership get a better idea around how things are performing.

It has enabled us to have a deeper insight into our application availability and performance. Depending on the application, we have a lot of both internal and external components that are loading, and in most cases, we will detect our own internal but it is extremely hard (without an outside perspective) to detect these third-party issues. Dynatrace's synthetics has allowed us to pinpoint these problems and make improvements on how we can gracefully handle these types of issues without customer disruption.

The alerting has been a key component for us. Not having to be constantly eyes on glass has been a huge life saver for us. The API has also been another key area as we have an automated performance report that goes out every day and getting the necessary metrics has been a breeze. Also, since Dynatrace's acquisition of Keynote, they have done a fantastic job of combining the two into a single service platform.

Everything is great, but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder to budget for tooling while ensuring we still have the proper insight into our applications. 

Catchpoint.

Java-based microservices (couple of dozen) monitoring and their dependencies (Oracle, MySQL, RabbitMQ, and Elasticsearch). Apart from monitoring (with alerts), I use the Dynatrace solution to investigate reported issues by clients.

It eases the investigation process (faster feedback loop with clients), better pro-activity on possible outages (in order to avoid outages), and eases the process of fine tuning allocation of resources to processes.

• Dashboards: Most critical information on a single view and in a very-customizable way.
• Alerts: Stays on top of probable issues.
• Services monitoring: Helps fine tune resource allocation (CPU and memory).

I would like to have more visibility into Python processes. Meanwhile, we are thinking about "fronting" our Python processes with a fully supported web server, such as Nginx.

We use it to monitor customer user experience, performance issues, and unexpected errors. Dynatrace Appmon provides us with the ability to proactively identify issues within our systems which could be impacting our customers.

We have done several improvements to our single-page apps to improve initial load and response times. We have improved performance in areas that Dynatrace APM identifies as "Hot Spots". One of the big wins for us is that we were able to find root cause of a long known memory leak in our thick client applications. 

UEM is extremely valuable is it gives you performance measurements as close to the user as possible. The geographical view provides a nice visualization of performance on a map.

The web version of the client interface needs more features that are in the Java-based thick client. I barely use the web interface because I cannot get the level of detail that the thick client provides nor can I perform the bulk of the administration tasks I do on a regular basis.

Synthetic monitoring. Also, to be able to pinpoint issues on the web and mobile interfaces before they trigger a negative experience for the customer.

We're using Synthetic along with AppMon, and this has been very helpful in pinpointing errors and new trends to help with investigation.

Interactive charts and waterfalls in Synthetic, because they tell the story.

I also love the support we get through the forum and ticketing system.

It would be great to have Synthetic automatically retrieve what the customer sees on his side.

We're implementing an end-to-end service monitoring solution, using Dynatrace as a key component. Dynatrace is being deployed in multiple key probes through the end-to-end path. A centralized service analysis probe and report server have been deployed as well, to present the data in a friendly way, and the dashboard matrix can be customized for business usage.

The operation team gets a much more efficient tool to monitor the service end to end, 24/7. As soon as the monitoring service shows any performance downgrade, there are many tools inside Dynatrace to help us quickly troubleshoot.

Dynatrace can look into application transactions at the packet level, which pretty much relieves us of the work of manually collecting, analyzing, summarizing, and presenting the data, as we had done in the past. For example, with Dynatrace it's easy to identify the problems from the network layer up to the application layer, which saves us much effort and time.

Dynatrace is also very easy to configure based on our business requirements.

To be honest, the customer support is not quick and helpful at this stage. We are deploying Dynatrace into our network. I've raised a couple of technical questions with the support team but the response was not fast and didn't cover all my questions at all. I have had to ask some questions two or three times yet, to date, I still have not received a good answer for some questions.

User Experience Monitoring (UEM) helped identify customer segments, which were creating a frustrating experience on our website. With revenue being driven primarily from the digital channel, it was imperative that we focused on improving performance. However, UEM helped us to triage the issues, and gradually lay down a plan of action. With greater visibility over customer behaviour and experience, it helps drive revenue streams.

When we started with Dynatrace, there was a lot of data available. However, the challenge was looking at the right ones at the right time. Our organization was reeling with issues on a particular set of variables, which were recurring and correlated. The need of the hour, was customized dashboards. Custom dashboards are easy and quick to develop in Dynatrace, and we could, therefore, easily get started with regular monitoring of key issues with these quick customizations. I rate it highly because as an end user, it is important that I get data in the way I want to see, comprehend and analyse. The ease of doing that was what won us over. On top of this, incident alarms helped automate incident management mechanism to a large extent, thereby reducing human intervention.

We have been able to customize incident alarms.

Better intelligence in terms of identifying business transactions, would be appreciated. Also useful, would be pointers to recurring issues and auto incident management.

I've used it for two months.

No issues encountered.

No issues encountered.

No issues encountered.

It's high.

This is the first solution like this that we've used.

It was quite straightforward to implement.

We used a vendor team to implement it, who had a high level of expertise.

• New Relic
• AppDynamics

1. Production monitoring
2. Performance engineering
3. User analytics

• It has helped us to deliver the numbers the moment it counts, and today every digital moment and every touch point is vital to your business
• Revenue, loyalty and brand image hinge on application performance and Dynatrace gives you the application insights you need to achieve digital success.
• Proactively spot and solve application performance issues before users are impacted
• Speed new applications and enhancements to market with DevOps functionality
• Pinpoint root-causes and optimize critical applications

The tool needs work on the performance monitoring part, as it is not providing specific details due to some issues in agent connectivity.

During my POC, it took a few days for the agent connectivity issue to be resolved by the support team.

No issues encountered.

No issues encountered.

7/10.

7/10.

No previous solution was in place.

Setup is straightforward, but during implementation you need to work on the agent connectivity.

We did it in-house.

We found this to be the perfect tool for monitoring the performance of our applications.

This is very good product and you should go ahead and use it.