Dynatrace Reviews

Application performance problem triage and root cause investigations. Specific areas of value include providing insight on 100% of network transactions, an end-to-end user experience view, and the opportunity to support migrations to the cloud.

Speed to resolve problems, improve digital customer experiences, and full clarity of root causes independent of functional or system boundaries. Whether it is the server, database, network, or application, Dynatrace provides a consistent unambiguous view of performance. This saves time and money

Comprehensive suite of solutions that can address all aspects of applications from dev to ops.

Richer, deeper partner channel: It needs to expand and deepen the business use cases, where their solutions can help.

As a Managed Service Provider, deep understanding across client an application stack and their users' experience is critical. The ability for Dynatrace to identify the root cause of problems in a timely manner through its powerful AI capability and dependency mapping is a real value add for the service that we offer.

Prior to the use of Dynatrace, the dependency mapping was knowledge that was built over time. The autodiscovery of service intercommunication has saved countless man hours and is dynamically updated when new services are added.

The Smartscape view and service dependency are the most valuable services. Knowing what services are impacted by infrastructure host issues is critical to the service we offer.

A useful addition for known issues would be the ability to automatically perform certain activities as a first attempt to resolve issues which are creating a problem.

Monitoring of the hybrid solution, having application components spread over various datacenters. Having the insight from any channel, whether it is mobile apps or a website, we have everything covered. This gives us the capability to proactively monitor performance, but also give valuable insights to the user behaviour. 

The alerting mechanism where you get millions of dependencies analyzed, in one alert or "problem" as Dynatrace calls it. We are getting focused answers to issues in production, and moved away from the ops concept of "alert suppression", which historically has ignored seriously business impact due to over alerting. 

In short: The IT Ops game has been lifted, and silos have been broken down between traditional dev and ops.

The one agent technology and autodetection. 

That it made it possible to get the monitoring up and running fast. Therefore, we could focus on the value that Dynatrace provide. First, you harvest the low hanging fruits of failures and performance issues. Then, you have the foundation of implementing Dynatrace in your ITSM. 

In short: Time to realizing the value is short, maybe hours.

The thing with Dynatrace is the speed of releasing new capabilities and features. The one thing I am really missing is the final Azure dashboard. Further, I hope Dynatrace will release an on-prem API synthetic test soon, as that is really desired.

No issues.

No issues.

I used SCOM. I left due to moving to a cloud strategy.

I did not do the calculation.

Evaluate all the corners of the data Dynatrace provides, including outside dev and ops. The hole ITSM space can be ignited with Dynatrace integration, like CMDB synchronization.

I did not evaluate anything but Dynatrace.

Try it out. This is literally one tool to rule and distance any other.

• The easy upgrade; the manual is so clear and understandable, it is like a walk in the park
• Web based dashboards to provide role dependent performance metrics
• Analysis engine improves the process of measurements so the end user is not bothered with the time consuming PurePaths calculations. The transaction flow doesn't have to wait anymore to be displayed instantly
• Angular measurements can be tracked and traced from the front-end to better measure its latency
• Easy deployment of mobile apps track and tracing by showing graphical run books of what to do

Not yet.

Presenting the virtualisation technology. dynaTrace can be feed by VMware metrics, via de Vimservice or via the Vhost, it can pick up performance metrics like disk usage etc. In my opinion I like to get a visualisation of all the relations between the virtualisation layer and its SAN storage. It is really spaghetti, something the Ruxit tools helps to make it transparent. Why is this a benefit? Because VM's can move from one physical machine to another, automatically. This can disrupt end user experience/availability. It can also helps a lot to understand the relation between the end user and the misty back end components like virtualisation and storage, to close the gap between the usual understanding of applications, web servers, databases and virtualisation.

Also the Tibco diagnosing should be improved. Most of the Tibco monitoring tooling fall behind on the matter of track and tracing individual messages on the ESB bus (Tibco Spotfire  can do the trick, but is not chain aware) . You can't see the latency of individual messages on the bus in relation to resource consumption on the ESB bus.

The sequence diagram should be improved from the SOA point of view. Please show the latency of each individual Tibco service and map it on the Sequence Diagram, in real-time.

1 week

No, it is like a walk in the park.

No.

No.

dynaTrace supported us by sending a well-skilled consultant to do the upgrade. After the upgrade this consultant answered all kinds of questions.

• Application monitoring
• Software performance issues
• Learning application functions
• Tracking issues

Provides more visibility into applications.                                                                     

• AI functions
• Problem visibility, etc.                                                                

• Provide even more details about problems.
• Needs a clearer view for Smartscape.                                      

Our core application is still running on a Java Client-server based architecture. We provide that application as a service by hosting it (hybrid cloud approach). 

We needed a tool that would provide insights into the application and support troubleshooting activities in order to reach our SLA objectives.

It has delivered on its promises and is now the single trusted source of information for various actors of the service support processes.

Its ability to correlate a large source of information to pinpoint a root cause. This speeds up issue resolution and allow us to better reach our objectives.

Dynatrace SaaS still lacks configuration API or command line which would allow moving configuration from one tenant to the other.

We mainly use the tool to do performance monitoring of our customer environments. Internally, we check how our software behaves when we are developing it.

Developers love the tool, because it is easy to use. They can immediately see how their code behaves.

PurePaths are the best. We can see everything that we need from them. Problem detection is also giving us valuable information.

Waiting for the session replay, because it seems to bring the end user interactions available for the developers.

Monitoring production environment at the hardware and application performance level
for evaluation of performance during testing.

• Simplified the way to monitor a medium to big environment.
• Reduced solution time when there are major breaks in the system.

• Alerting on standard or self-defined incidents.
• Integration with other tools in company using SNMP traps.

Make it easier to define applications. E.g., provide an API for applications defined by REST services.