Dynatrace Reviews

• The easy upgrade; the manual is so clear and understandable, it is like a walk in the park
• Web based dashboards to provide role dependent performance metrics
• Analysis engine improves the process of measurements so the end user is not bothered with the time consuming PurePaths calculations. The transaction flow doesn't have to wait anymore to be displayed instantly
• Angular measurements can be tracked and traced from the front-end to better measure its latency
• Easy deployment of mobile apps track and tracing by showing graphical run books of what to do

Not yet.

Presenting the virtualisation technology. dynaTrace can be feed by VMware metrics, via de Vimservice or via the Vhost, it can pick up performance metrics like disk usage etc. In my opinion I like to get a visualisation of all the relations between the virtualisation layer and its SAN storage. It is really spaghetti, something the Ruxit tools helps to make it transparent. Why is this a benefit? Because VM's can move from one physical machine to another, automatically. This can disrupt end user experience/availability. It can also helps a lot to understand the relation between the end user and the misty back end components like virtualisation and storage, to close the gap between the usual understanding of applications, web servers, databases and virtualisation.

Also the Tibco diagnosing should be improved. Most of the Tibco monitoring tooling fall behind on the matter of track and tracing individual messages on the ESB bus (Tibco Spotfire  can do the trick, but is not chain aware) . You can't see the latency of individual messages on the bus in relation to resource consumption on the ESB bus.

The sequence diagram should be improved from the SOA point of view. Please show the latency of each individual Tibco service and map it on the Sequence Diagram, in real-time.

1 week

No, it is like a walk in the park.

No.

No.

dynaTrace supported us by sending a well-skilled consultant to do the upgrade. After the upgrade this consultant answered all kinds of questions.

We are using Dynatrace for application monitoring, elastic search, and problem analytics. 

The documentation of Dynatrace needs to be improved. There needs to be a more detailed description and additional examples for background understanding for beginners trying to use it.

There needs to be a better understanding of deep monitoring and complex investigations. Having better documentation would help.

I have been using Dynatrace for approximately two weeks.

Dynatrace is stable.

I have contacted the support from Dynatrace and they are very good. I had only one question from the support and I received a quick response.

I rate the support from Dynatrace a five out of five.

 The initial setup was difficult.

The company that implemented the solution did not finalize the configuration properly. The solution was not monitoring everything that we wanted it to.

The amount of people needed to maintain the solution depends on the size of the environment. However, at a minimum, I would suggest two people would be suited.

I rate Dynatrace a ten out of ten.

• Application monitoring
• Software performance issues
• Learning application functions
• Tracking issues

Provides more visibility into applications.                                                                     

• AI functions
• Problem visibility, etc.                                                                

• Provide even more details about problems.
• Needs a clearer view for Smartscape.                                      

Our core application is still running on a Java Client-server based architecture. We provide that application as a service by hosting it (hybrid cloud approach). 

We needed a tool that would provide insights into the application and support troubleshooting activities in order to reach our SLA objectives.

It has delivered on its promises and is now the single trusted source of information for various actors of the service support processes.

Its ability to correlate a large source of information to pinpoint a root cause. This speeds up issue resolution and allow us to better reach our objectives.

Dynatrace SaaS still lacks configuration API or command line which would allow moving configuration from one tenant to the other.

We mainly use the tool to do performance monitoring of our customer environments. Internally, we check how our software behaves when we are developing it.

Developers love the tool, because it is easy to use. They can immediately see how their code behaves.

PurePaths are the best. We can see everything that we need from them. Problem detection is also giving us valuable information.

Waiting for the session replay, because it seems to bring the end user interactions available for the developers.

Monitoring production environment at the hardware and application performance level
for evaluation of performance during testing.

• Simplified the way to monitor a medium to big environment.
• Reduced solution time when there are major breaks in the system.

• Alerting on standard or self-defined incidents.
• Integration with other tools in company using SNMP traps.

Make it easier to define applications. E.g., provide an API for applications defined by REST services.

Web banking monitoring: With Dynatrace behind my customers' businesses, we are focusing on real user monitoring, dealing with user sessions, dashboards, and reports for their business.

• Capability to focus on root cause problems. 
• No more war rooms in most cases. 
• Capability to troubleshoot isolated customer complaints with the user session feature.

• User session: Real visibility into what has happened at any time.
• Database transaction and queries.

Better root cause detection and improve root cause categories. In some cases, the root cause points out only a clue of what has happened.

We use it to monitor and debug issues for both our infrastructure and our code. Dashboards are quite handy to get a quick glance at the health of our system.

The dashboard allows us to monitor and proactively act upon any breaches in the threshold for our infrastructure. We have also had a couple of cases where Dynatrace identified issues within the code, such as memory leakage.

PurePath technology allows us to drill down deeper into the system. This helps us isolate and rectify problems more quickly.

• The installation process had quite a few moving parts, so it was a little tricky getting everything to work in first go. It required a solid day for the requested Dynatrace onsite technical person to get everything set up. 
• Nginx monitoring service did not work out-of-the-box, so we had to tinker with it for quite some time.
• Beginner video tutorials would really help.

Overall, it has provided improved stability to our system both within prod and non-prod environments.