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PeerSpot user
Chargé d'affaires at a financial services firm with 5,001-10,000 employees
Real User
Drastically reduced the delay taken by the diagnostic phase
Pros and Cons
  • "​We have drastically reduced the delay taken by the diagnostic phase. As we identify the root cause very rapidly, we can now focus on the solution and communication."
  • "UEM (User Experience Management) is an optional feature that we acquired and use a lot. It provides indicators from the customer's browser, reflecting more precisely on what our internal users are experiencing."
  • "Even if the engine can manage a huge amount of data, requests take time to succeed."
  • "The heavy client is not really user-friendly and the concepts (while powerful) are unintuitive."

What is our primary use case?

Dynatrace helps us monitor our critical applications' health (performance) and measure the quality of service delivered to our customers (SLA and satisfaction).

Thanks to Dynatrace, we are able to quickly spot which tiers are causing a slowdown in order to limit unavailability.

In anaysing trends, we can detect performance degradation and avoid incidents.

How has it helped my organization?

Dynatrace gives us a live view on our multi-tiers application. It brings light where we were blind.

  • We have drastically reduced the delay taken by the diagnostic phase. As we identify the root cause very rapidly, we can now focus on the solution and communication.
  • We have enhanced our dialog with our customers. By comparing their feelings with objective measures, we are able to optimize where the pain point are.

What is most valuable?

Dynatrace monitors transactions (application), but also gives technical information (JVM, OS).

The value comes from the correlation of this huge amount of data. Dynatrace's engine is powerful enough to filter, split, and graph and "give sense from raw data".

UEM (User Experience Management) is an optional feature that we acquired and use a lot. It provides indicators from the customer's browser, reflecting more precisely on what our internal users are experiencing.

What needs improvement?

  • Even if the engine can manage a huge amount of data, requests take time to succeed.
  • The heavy client is not really user-friendly and the concepts (while powerful) are unintuitive.
  • Automated reports are ugly, but the latest releases improve the web interface: A smarter way to share dashboards and indicators.
Buyer's Guide
Dynatrace
December 2024
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
System Engineer at a tech services company with 10,001+ employees
Real User
Provides server performance which allows us to instantly monitor our multiple servers
Pros and Cons
    • "Dashboards are too clumsy, so it is good to keep less on dashboards and be easier to find the sections."

    What is our primary use case?

    Database monitoring and server performance. Apart from that, error handling and log tracking are also cool features.

    How has it helped my organization?

    There are multiple servers, so to track each server performance is very tough. Dynatrace really did an awesome job to provide us a better solution.

    What is most valuable?

    Server performance, because our company has multiple servers. To track each server manually without an application is very hectic. Dynatrace solves the problem by graph to monitor it all instantly.

    What needs improvement?

    Dashboards are too clumsy, so it is good to keep less on dashboards and be easier to find the sections. 

    For how long have I used the solution?

    One to three years.

    What's my experience with pricing, setup cost, and licensing?

    Dynatrace is bit costly and not easily affordable.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Dynatrace
    December 2024
    Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
    824,067 professionals have used our research since 2012.
    PeerSpot user
    Vice President of Field Operations at a non-tech company with 11-50 employees
    Real User
    The ability to real-time monitor servers and databases without any major drain on application resources is invaluable
    Pros and Cons
    • "The ability to real-time monitor servers and databases without any major drain on application resources is invaluable."
    • "Ability to better identify SDQ script errors would be helpful."

    What is our primary use case?

    Identifying and solving SQL queries that were affecting application performance.  Monitoring server and database performance.   

    How has it helped my organization?

    We had a client experience where a high number of simultaneous users were choking system performance which we were able to identify and fix.

    What is most valuable?

    The ability to real-time monitor servers and databases without any major drain on application resources is invaluable.  

    What needs improvement?

    No major request for additional features. 

    Ability to better identify SDQ script errors would be helpful.

    For how long have I used the solution?

    One to three years.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    QA Manager at a financial services firm with 51-200 employees
    Real User
    Real-time information allows us to proactively tackle an issue before it affects our clients
    Pros and Cons
    • "Real-time information allows us to proactively tackle an issue before it affects our clients."

      What is our primary use case?

      APM.

      How has it helped my organization?

      Real-time information allows us to proactively tackle an issue before it affects our clients.

      What is most valuable?

      The dashboard gives us a great overview.

      What needs improvement?

      The cost is somewhat high.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      PeerSpot user
      IT Manager, Portal Technologies at a consultancy with 1,001-5,000 employees
      Real User
      We have improved performance by 50%
      Pros and Cons
      • "We have improved performance by 50% and determined conflicts in the application to eliminate errors."
      • "We can go back to when a specific user had an issue and trace the entire transaction from the client to the database."
      • "There are a couple gaps in the network reporting that we would like to see cleared up a bit."

      What is our primary use case?

      Dynatrace allows for my developers and administrators to dissect problems and performance impacts in our intranet/extranet environment and determine the root cause.

      How has it helped my organization?

      With the help of Dynatrace, we have improved performance by 50% and determined conflicts in the application to eliminate errors.

      What is most valuable?

      The user monitoring is probably the best part of the application. With it, we can go back to when a specific user had an issue and trace the entire transaction from the client to the database.

      What needs improvement?

      There are a couple gaps in the network reporting that we would like to see cleared up a bit. Other than that, it works like a charm.

      For how long have I used the solution?

      Less than one year.
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      PeerSpot user
      Programmer Analyst at a tech services company with 10,001+ employees
      Consultant
      We monitor end-to-end availability of the application and deep dive PurePath analysis of real user visits
      Pros and Cons
      • "We monitor end-to-end availability of the application and deep dive PurePath analysis of real user visits."
      • "Enterprise application monitoring for synthetic, as is, only captures http/https transactions."

      What is our primary use case?

      Our primary use case is to monitor end-to-end availability of the application, performance of the transaction test-wise and step-wise, and deep dive PurePath analysis of real user visits. 

      How has it helped my organization?

      Dynatrace is an excellent APM solution. I have been working on products, like synthetic monitoring, user experience management, Keynote, mobile testing, etc. 

      What is most valuable?

      I found the way Dynatrace analysis engine analyses the data feed and presents it to the user from dashboarding and charting to out-of-the-box reports is very useful. 

      What needs improvement?

      Enterprise application monitoring for synthetic, as is, only captures http/https transactions. 

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      PeerSpot user
      Technical and Application Architect with 1,001-5,000 employees
      Real User
      Drill down and PurePaths identified time consumed by each class/method - and the bottleneck
      Pros and Cons
      • "Dynatrace's power lies in its ability to inspect and chart transactions, and draw the PurePath tree. The parameters of the requests and methods can be selected to access the necessary information for efficient analysis."
      • "Some technical architectures are based on an event mechanism operating via a publish/subscribe system. APM technology sometimes reaches its limits to go upstream."

      What is our primary use case?

      Our first use case for Dynatrace was application analysis to find the source of a performance problem on a critical management application.

      How has it helped my organization?

      Through analysis of transactions and transaction flow, we clearly saw the path taken by our transactions, and identified through drill down and PurePaths the time consumed by each class and method. The bottleneck was identified and the problem corrected.

      What is most valuable?

      Dynatrace's power lies in its ability to inspect and chart transactions, and draw the PurePath tree. The parameters of the requests and methods can be selected to access the necessary information for efficient analysis.

      What needs improvement?

      Some technical architectures are based on an event mechanism operating via a publish/subscribe system. APM technology sometimes reaches its limits to go upstream. 

      It should also be remembered that APM is often useful in production where problems are difficult to reproduce. You must be careful in using Dynatrace so that the overhead is limited.

      For how long have I used the solution?

      One to three years.
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      PeerSpot user
      Senior Project Manager at a tech services company with 10,001+ employees
      Real User
      Proactive monitoring is one of the most valuable features
      Pros and Cons
        • "The web-based UI needs to be improved."

        What is most valuable?

        • Alerts
        • Monitors
        • Reporting and troubleshooting
        • Proactive monitoring
        • System health and business process monitoring

        What needs improvement?

        The web-based UI needs to be improved. The client seems to be heavy on laptops and desktops. Some reports are only on the client versus the Web UI.

        For how long have I used the solution?

        One to three years.
        Disclosure: I am a real user, and this review is based on my own experience and opinions.
        PeerSpot user
        Buyer's Guide
        Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.
        Updated: December 2024
        Buyer's Guide
        Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.