Dynatrace Reviews

Web banking monitoring: With Dynatrace behind my customers' businesses, we are focusing on real user monitoring, dealing with user sessions, dashboards, and reports for their business.

• Capability to focus on root cause problems. 
• No more war rooms in most cases. 
• Capability to troubleshoot isolated customer complaints with the user session feature.

• User session: Real visibility into what has happened at any time.
• Database transaction and queries.

Better root cause detection and improve root cause categories. In some cases, the root cause points out only a clue of what has happened.

We use it to monitor and debug issues for both our infrastructure and our code. Dashboards are quite handy to get a quick glance at the health of our system.

The dashboard allows us to monitor and proactively act upon any breaches in the threshold for our infrastructure. We have also had a couple of cases where Dynatrace identified issues within the code, such as memory leakage.

PurePath technology allows us to drill down deeper into the system. This helps us isolate and rectify problems more quickly.

• The installation process had quite a few moving parts, so it was a little tricky getting everything to work in first go. It required a solid day for the requested Dynatrace onsite technical person to get everything set up. 
• Nginx monitoring service did not work out-of-the-box, so we had to tinker with it for quite some time.
• Beginner video tutorials would really help.

Overall, it has provided improved stability to our system both within prod and non-prod environments.

We use Dynatrace for its Synthetic Web Monitoring. This allows us to automatically react to any issues regarding site reliability.

The best example has been cost. We used Pingdom previously and Dynatrace proved to be a similar solution at a lower cost.

The Recorder for setting up a synthetic monitor is a really great tool for non-technical staff to be able to set up a monitor.

Adding people to alerts has not been very intuitive. That is really my only negative feedback.

We monitor our business's essential websites and also our newest mobile application. Monitoring the application with Appmon has proven essential for our testing department.

We can see which step in a transaction is causing latency, right down to the particular Java class. The granularity is amazing.

Monitoring the PurePath is awesome. You can see every step a transaction goes through, which servers it hits, and what technology it uses (windows, Linux, etc.).

I do not know about how our contract is structured. From what I have heard in the company, Dynatrace is expensive. 

You get a really well-planned out monitoring suite for the money spent.

The PurePath technology, which is Dynatrace's bread and butter, is invaluable from early development all the way to production support. It provides the ability to see right away where a performance issue resides or just being unaware of what your code might be doing.

It was an instrumental tool in the re-platforming of our b2b ecommerce solution. We are now branching into heavier business dashboards and real-time metrics to increase the bottom line.

3 years

No issues.  It's very simple to implement.

Very straight forward to setup and get working almost immediately out of the box.

Plan for the future. If you are able, go into licensing as you will get what you expected plus a tremendous amount more out of Dynatrace so you will immediately want more licenses.

I am using the solution for application monitor to identify performance and other information about applications that are running.

I have found the solution has a wide range of tools able to monitor applications thoroughly, highly functional, and is very easy to use.

The solution could improve on integration, cloud services, and making the configuration less difficult.

In a future release, I would like to see better management reports on the dashboard.

I have been using the solution for approximately three years.

The company that I work for is a large organization using the solution.

The technical support is good.

The initial setup is straightforward, it took approximately 12 hours.

We have a team of five that does the maintenance and deployment of the solution.

The price of the solution is expensive.

I recommend this solution to others.

I rate Dynatrace a nine out of ten.

We use this solution for application monitoring across regions. It can give a quick overview of the current health status, end to end, and can quickly point to the root cause if there an issue or problem in one of our applications. It helps our managers to keep track of everything on the dashboard.

Dynatrace is not only used by the IT Operations department but also by sales and customer service. It provides an overview of the service that we offer to the customers. The main benefit is that it helps the development team deploy more quickly and with better quality. 

The features that we found most valuable are the monitoring, alerting, and Davis the AI. With this combination of features, the Operations department and developers can sit back and relax. They can concentrate on how to improve the service for the customer and work towards a better overall experience.

We would like the AI to produce more scientific data with less configuration. That will help us, as the customers will focus on integrating all of the IT, without hassle.

We need more options for sharing and exporting reports to other systems and platforms.

This solution is used for:

• Integrating the diagnostics for all of my team members with the same point of view through Dynatrace link.
• System integration for automatic remediation; to launch Ansible Tower jobs in response to problems or events.
• User experience tracking based on session behavior.

We have a DevOps team distributed between several offices and we need to keep track of every microservice evolution. Dynatrace helps us to do that, keeping the same dashboards and same links for problems in our production environment, or profiling at staging. 

I think one of the most valuable features is the Dynatrace API, for both metrics and configuration. With that API, we were able to launch automatic tasks or jobs in response to a specific condition. We also have the option to open a JIRA ticket to keep track of a particular issue. 

I think Dynatrace needs improvements with respect to reporting; not just performance, but the business-level reports. The navigation can be improved because when you press the back key, sometimes you lose the time frame. Also, when you are in a problem description and want to leave, it is hard to do.