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PeerSpot user
Software Test Team Leader at MIND CTI
Real User
Prevents production performance issues which result in customer complaints or system downtime
Pros and Cons
  • "You get a good insight into what is going on inside your code."
  • "It prevents (together with performance testing) production performance issues which usually result in customer complaints or system downtime."
  • "Monitoring asynchronous code requires manual instrumentation (most of the time)."

What is our primary use case?

Identifying performance bottlenecks on load testing environments. Before launching new code into production, it is imperative to know if performance issues will arise.

How has it helped my organization?

It prevents (together with performance testing) production performance issues which usually result in customer complaints or system downtime.

What is most valuable?

The product capabilities all together are valuable. You get a good insight into what is going on inside your code.

What needs improvement?

  • Monitoring asynchronous code requires manual instrumentation (most of the time). 
  • Some autodiscovery capabilities would be nice in the tool.
Buyer's Guide
Dynatrace
December 2024
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,106 professionals have used our research since 2012.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Solutions Architect at Spica Solutions.pl
Vendor
Fast implementation giving customers instant value
Pros and Cons
  • "Real user monitoring is one of the best things in solution. The possibility to analyze any particular user session is wonderful."
  • "We have some issues with react user sessions."
  • "We sometimes have to run plugins on docker containers."

What is our primary use case?

Application monitoring on our clients environments, including microservices, JVM, .NET, and many other technologies

What is most valuable?

Real user monitoring is one of the best things in solution. The possibility to analyze any particular user session is wonderful.

What needs improvement?

  • We have some issues with react user sessions. 
  • We sometimes have to run plugins on docker containers.

For how long have I used the solution?

One to three years.

What about the implementation team?

The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation.

We are implementing software on our clients' environments

Disclosure: My company has a business relationship with this vendor other than being a customer: We implement software on our clients' environments.
PeerSpot user
Buyer's Guide
Dynatrace
December 2024
Learn what your peers think about Dynatrace. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,106 professionals have used our research since 2012.
PeerSpot user
Technology Architect at a financial services firm with 5,001-10,000 employees
Real User
It has provided improved stability to our system both within prod and non-prod environments
Pros and Cons
  • "The dashboard allows us to monitor and proactively act upon any breaches in the threshold for our infrastructure."
  • "​Overall, it has provided improved stability to our system both within prod and non-prod environments.​"
  • "Beginner video tutorials would really help."
  • "Nginx monitoring service did not work out-of-the-box, so we had to tinker with it for quite some time."
  • "The installation process had quite a few moving parts, so it was a little tricky getting everything to work in first go."

What is our primary use case?

We use it to monitor and debug issues for both our infrastructure and our code. Dashboards are quite handy to get a quick glance at the health of our system.

How has it helped my organization?

The dashboard allows us to monitor and proactively act upon any breaches in the threshold for our infrastructure. We have also had a couple of cases where Dynatrace identified issues within the code, such as memory leakage.

What is most valuable?

PurePath technology allows us to drill down deeper into the system. This helps us isolate and rectify problems more quickly.

What needs improvement?

  • The installation process had quite a few moving parts, so it was a little tricky getting everything to work in first go. It required a solid day for the requested Dynatrace onsite technical person to get everything set up. 
  • Nginx monitoring service did not work out-of-the-box, so we had to tinker with it for quite some time.
  • Beginner video tutorials would really help.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

Overall, it has provided improved stability to our system both within prod and non-prod environments.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user794874 - PeerSpot reviewer
IT Engineer
User
I have reduced our disruption time using automatic alerts
Pros and Cons
  • "I have reduced our disruption time. With the automatic alerts, we prevent and better catch the root cause of problems."
  • "The web dashboard is very simple to use."
  • "It is necessary to improve the integration with the product, Oracle Siebel."
  • "Dynatrace must reduce the required resources for on-premise, because they are too high."

What is our primary use case?

I use Dynatrace Client everyday. I also use it with web dashboards for monitoring performance of the systems and to trace our KPIs.

How has it helped my organization?

I have reduced our disruption time. With the automatic alerts, we prevent and better catch the root cause of problems. 

What is most valuable?

The most useful features are the measures out-of-the-box and the automatic alerts.

Furthermore, the web dashboard is very simple to use.

What needs improvement?

It is necessary to improve the integration with the product, Oracle Siebel.

Dynatrace must reduce the required resources for on-premise, because they are too high.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Support Analyst at a financial services firm with 201-500 employees
Real User
We can know exactly what happened in what time with PurePath
Pros and Cons
  • "We can know exactly what happened in what time with PurePath."
  • "I would like to know if classes and methods selected in "Method Sensor Rules" were changed in the applications, and not depend on the developers to warn us."

What is our primary use case?

To discover the root cause of problems and improve our applications or environments based on very specific and detailed informations that AppMon brings to us.

How has it helped my organization?

Developers have started to consult us (the Application Support Team) more than before AppMon had been implemented.

What is most valuable?

PurePath lets us see the steps of a transaction and the time of each one, then we can know exactly what happened in what time.

What needs improvement?

I would like to know if classes and methods selected in "Method Sensor Rules" were changed in applications, and not depend on the developers to warn us. Today, if the name of a class or method that I previously selected in "Method Sensor Rules" or in "Sensors" were changed, I am not aware of this. I will not know until I need some information on Dynatrace AppMon. Maybe just a warning if a specific method or class in "Method Sensor Rules" does not exist anymore in the application is enough.

For how long have I used the solution?

Less than one year.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior Systems Analyst at a comms service provider with 1,001-5,000 employees
Real User
Facilitates tracing and pinpointing bottleneck issues so we can fix them
Pros and Cons
    • "I would like to see Dynatrace be more user-friendly. Sometimes there are too many options to use from, which is good, but it can become confusing on how to proceed."

    What is our primary use case?

    We use it to identify and trace bottleneck issues, pinpoint them, and fix them.

    How has it helped my organization?

    One example is that we were able to identify a SQL query which ran multiple times (redundancy) and fix the issue, improving the overall system.

    In addition, we are able to look for errors in the logs so we know what is wrong with the system, and then get a developer to fix the issues.

    There is also a lot of information, such as a user satisfaction index, to learn about the customer experience regarding page load times or errors encountered on different pages. This information is valuable for the design team.

    What is most valuable?

    Although there are many useful features in Dynatrace, I personally find PurePaths to be the most useful. This is the key element that I will use when trying to identify a problem.

    What needs improvement?

    I would like to see Dynatrace be more user-friendly. Sometimes there are too many options to choose from, which is good, but it can become confusing on how to proceed.

    For how long have I used the solution?

    Less than one year.

    Which solution did I use previously and why did I switch?

    Our experience with Dynatrace is pretty good. We were using another monitoring software but Dynatrace has far more comprehensive and useful details to help us to identify bottleneck issues and fix them.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    VP Technology at a media company with 5,001-10,000 employees
    Vendor
    The ability to drill down from an alert into a problem and pinpoint the source of an issue saves my client teams hours of time
    Pros and Cons
    • "Dynatrace makes it so much easier to proactively solve problems before they become big headaches, and easily pinpoint the root cause of an issue."
    • "Transparency and visibility into application performance, errors, incidents, etc. helps to foster a collaborative environment."
    • "The ability to drill down from an alert into a problem and pinpoint the source of an issue saves my client teams hours of time."
    • "The user interface is complicated, but recent web versions are getting better all the time."

    What is our primary use case?

    I recommend Dynatrace to all of my clients for Server Monitoring/APM. It makes it so much easier to proactively solve problems before they become big headaches, and easily pinpoint the root cause of an issue.

    How has it helped my organization?

    Transparency and visibility into application performance, errors, incidents, etc. helps to foster a collaborative environment.

    What is most valuable?

    The ability to drill down from an alert into a problem and pinpoint the source of an issue saves my client teams hours of time.

    What needs improvement?

    The user interface is complicated, but recent web versions are getting better all the time. The improvements and new features in each release are great.

    For how long have I used the solution?

    More than five years.
    Disclosure: My company has a business relationship with this vendor other than being a customer: Business Partner.
    PeerSpot user
    PeerSpot user
    Application Manager at a logistics company with 1,001-5,000 employees
    Real User
    It provides deep insight to code, quick root-cause analysis and quick bug fixing.
    Pros and Cons
    • "Quick root cause analysis"

      How has it helped my organization?

      At the moment, we are focusing on internal IT processes covering the entire application lifecycle. Later, we would like to work on EUE.

      What is most valuable?

      • Deep insight to code
      • Quick root cause analysis
      • Quick bug fixing

      Dynatrace provides a clear view to application code; it reviews code to decide where to place check points to collect information. Based on that, it is able to specifically identify where in the code it is experiencing either an error, issue or performance trap. This also provides third-level support with a clearly specified place for resolution without needing to re-create the error. It reduces the amount of time required for communication between all of the support layers, as they can share the same info - what has happened, what was result, where it happened - so in the end, it leads to quicker issue resolution.

      How are customer service and technical support?

      Technical support is well-skilled and competitive.

      Which solution did I use previously and why did I switch?

      Dynatrace was chosen as our first solution.

      How was the initial setup?

      Initial setup was quite easy and straightforward. The solution by itself assigns a place for sensors. You just need to properly set ports and IPs.

      What about the implementation team?

      We implemented it almost entirely in-house, with some remote vendor support.

      What's my experience with pricing, setup cost, and licensing?

      Pricing is based on the number of servers monitored, so for big applications, it is a bit expensive.

      What other advice do I have?

      First, make a detailed analysis of the purpose for such a tool, and then define detailed requirements they plan to achieve.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
      PeerSpot user
      Ramesh KumarR - PeerSpot reviewer
      Ramesh KumarRAnalyst - IT Applications at Merck Group
      Real User

      Enhanced support making it the highly recommended AppMon application.

      Buyer's Guide
      Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.
      Updated: December 2024
      Buyer's Guide
      Download our free Dynatrace Report and get advice and tips from experienced pros sharing their opinions.