Dynatrace Reviews

The primary use for this solution is for monitoring and performance challenges.

Using this solution has increased log traceability.

The dashboard is very useful, as you can monitor different parameters on the same screen.

The thread traceability is something that needs improvement.

This is primarily used for Dynatrace Customer Managed Configurations in a closed customer environment. The operating systems include Microsoft Windows Server and various Linux distributions.

The Dynatrace solution has an important role in optimizing application code and SQL queries for customer solutions. It is also used for identifying, alerting, and reporting on real-time problems.

The most valuable features are the Smartscape, Resolution Path, synthetic and availability reports. These give a deep understanding of the environment being monitored, as well as addressing problems in terms of playback, code analysis, database calls analysis, and the system as a whole.

For an easy view of global and entity-specific configurations, a separate tile or pane aggregating these configurations should be implemented. This would make managing global or entity-specific configurations easier, as it would show previous configurations made to the environment by another DT user.

This solution is very stable.

This is a very scalable solution.

We did not use another solution prior to this one.

We did not evaluate other options before adopting this solution.

We run our application on a Windows 2008 to 2016 environment. We needed a tool to give us insight into how our applications were running. Dynatrace was the answer.

Dynatrace gives excellent insight into the performance of our applications. This helps the IT department to respond quickly to problems because the root cause is reported by Dynatrace.

We find almost all of the features valuable, including Integration, Smartscape, and Problems.

The extending of Dynatrace with plugins can be better. 

We use this solution for continuous monitoring in our customers' environments, auditing, and troubleshooting.

This is an easy to use solution and our customers like it.

The most valuable features are the UEM (User Experience Monitoring) and the DEM (Digital Experience Management). It is also easy to install.

I would like to see more default dashboards included, and maybe more possibilities in terms of customization.

The ROI for this solution is fast.

We use Dynatrace for application monitoring.

We use this product with the goal to improve our abilities.

The most valuable feature is the monitoring of application performance.

I would like Dynatrace to be more flexible and user-friendly. They could do more in-depth analysis of the application monitoring. Also, they also could do some type of anomaly detection with positioning and have better integration with AWS.

So far, the scalability has been okay. Our customer base is hundreds of thousands.

The product needs a lot of the support, especially on the consulting side and post sales. You will also need an administrator.

I was not involved in the decision-making process. However, there are more competitive products on the market, which are more user-friendly, feature-rich, etc.

Research into similar products. 

It adapts well for integration with other products in our environment.

We don't use it for AWS.

• It is now easier to install and start using it. Installation used to be complicated with AppMon.
• Also, the user tracking and session play are great.

• Autodiscovery of services and architecture 
• User tracking and session (with errors) recording and reproducing.

Searches should be faster. 

• Pricing is still too expensive.
• Their proof of concept is still a bit difficult.

It looks nice. The service discovery and user play are really surprising.

Application monitoring on our clients environments, including microservices, JVM, .NET, and many other technologies

Real user monitoring is one of the best things in solution. The possibility to analyze any particular user session is wonderful.

• We have some issues with react user sessions. 
• We sometimes have to run plugins on docker containers.

The product is really fast to implement and gives customers instant value. This is important, because it reduces costs on the implementation.

We are implementing software on our clients' environments

We have used it for application performance management (APM). We have been using it for almost seven years now. 

We use it, in many instances, to find the root cause in production. It has definitely helped out in many important critical cases. 

Business use case: One typical user could take down an entire post. Therefore, we had to institute Dynatrace to find out what is exactly causing it to pull down a question. For example, when you do not know if it is going down, then it causes an outage for the customers. 

It can actually prorate anomaly prediction (the problem resolution), which was happening in the production. It is quite detailed and deeper in the insights that it provides. 

Stability is pretty good. Everything run smooth so far.

Scalability has improved quite a bit from the beginning. I have been using the product for so long, and it has transformed quite a bit and is now scalable. 

Initially, when we were onboarding the product, we had to use technical support, especially for contouring the system. We found the technical support to be effective and the resolution time to be good.

I have used other APM tools as well, such as CA Wiley and SiteScope.

We had support from the Dynatrace team. They actually flew to us and we were working with the developers. We spent about a week with them understanding the product.

We evaluated New Relic. We were already users of the software Wiley Introscope.

Go for it. Implement the solution.

They want everything in technology to be self-learning, so AI is the future. It is not just somebody who has to be enlisting for time to debug an issue, rather AI will help out at that critical point as to what the solution could be.

Most important criteria when selecting a vendor: An APM solution has to be simple. We were actually evaluating other products at that point of time. One thing was the deeper insights that it could give. I should be able to pinpoint the issue and see the details. Dynatrace provides that and no other solution was giving any comparable. On top of that, we can't move over to the cloud, so we did not go with any cloud-based solutions. We wanted to have total control, so that was a requirement of the solution, too.