Dynatrace Reviews

I am using the solution for application monitor to identify performance and other information about applications that are running.

I have found the solution has a wide range of tools able to monitor applications thoroughly, highly functional, and is very easy to use.

The solution could improve on integration, cloud services, and making the configuration less difficult.

In a future release, I would like to see better management reports on the dashboard.

I have been using the solution for approximately three years.

The company that I work for is a large organization using the solution.

The technical support is good.

The initial setup is straightforward, it took approximately 12 hours.

We have a team of five that does the maintenance and deployment of the solution.

The price of the solution is expensive.

I recommend this solution to others.

I rate Dynatrace a nine out of ten.

We get APM requirements from various customers raising concerns about poor performance for their application. They do not know what is wrong and, most importantly, what is causing it. Dynatrace has helped a lot to identify performance bottlenecks and helped to fix them before the impact is increased.

Partnership with Dynatrace has given access to training, their knowledge base, etc. This has given us awareness about the latest trends in technology and how we can utilize Dynatrace to align with it. We have gained customers’ trust that we can provide them the best value from the Dynatrace solution.

The most valuable features for us include problem detection, root cause identification, Smartscape, and integration with cloud infrastructure like AWS, Azure, GCP, etc.

This solution supports integration with Gen 3 solutions.

The following features are also valuable:

• PurePath and stack trace details
• UEM (User Experience Management)
• Service flow mapping
• Ease of deployment
• Kubernetes monitoring

The chat support definitely needs to be uplifted. Most of the time, chat support is not good enough for answering queries. Local support should also be increased. 

There also needs to be more frequent training for partners, so teams can be enabled on product features and enhancements.

We're using it for monitoring our infrastructure, product reservation, so we're making sure that it's up 99% of the time.

We've been using it less than six months. As of now, it's working well.

Because we have a 15-minute SLA, we have to see the root cause of the problem or the alert, what's the issue. It helps us to determine, quickly, as much as possible, to know what the issue is, what the problem is, and where it is. Also, it's helpful when there is a correlation on all, on the whole service and applications.

• RCA (Root Cause Analysis)
• PurePaths, where you can see the stack trace and everything; that helps.

I haven't used it long enough to know what additional features might help. But I am looking forward to the Davis AI feature. That's exciting.

Right now, stability is okay. We haven't had any downtime.

Scalability is good.

We were using some old tools but we're decomissioning them and transferring to Dynatrace. We're also using currently using SCOM. So Dynatrace is an additional tool.

We brought on Dynatrace because it's an in-depth monitoring tool; we needed that. SCOM is not enough for our products, so we took another one for the troubleshooting.

Regarding a single solution that could provide real answers, Dynatrace will help because it will give you a lot of data, based on what I've heard at this Performance 2018 conference. Because we have not yet been using Dynatrace for a very long time, at this conference I have seen that it will be very helpful because of all the data and information that it will give you. It's an end-to-end solution.

When selecting a vendor the most important criteria are, of course, the cost, the usability, and if it's successful in the market. Also, if it will give us what we need.

I rate this solution eight out of 10 because I'm seeing you don't have to update everything. Once you've applied the one agent, it will be automatically updated if you turn on the automatic update.

I would advise that you check it out and try it.

1. Application performance monitoring root cause analysis 
2. User experience analysis 
3. Proactive monitoring (application, third-party API, and availability and host)

It helps to identify the problem in a minute and user experience metrics provide valuable data to the business team to understand how the application performs at the end user level. Overall, it is an amazing tool for application root cause analysis and business function analytics.

• The microservices container topology view
• It supports Kubernetes and cloud monitoring platforms.

Its needs to focus more on open source areas, like Apache umbrella products and availability motioning areas.

Application performance diagnostics of our enterprise critical applications. Proactive monitoring of response times and trends. Performance and load testing of new versions.

• Helps us to quickly find performance issues with new applications or new feature introductions.
• Allows us to see response time, failure rate, user experience, and visualize trends.
• Root cause analysis of problems with live systems.
• Performance and load testing evaluations.

The ability to go from a high level performance view to a specific transaction. Dynatrace covers the important tiers and allows us to quickly find trends and root causes in all our critical application lifecycle steps (Ops, Dev, and Performance).

It is not clear which path the product will follow with Dynatrace in the cloud (or on-premise) and Appmon. As an existing customer who has invested heavily in training and using the Appmon version, it is not clear what are our long-term strategy should be to upgrade (Appmon vs Dynatrace).

External monitoring of customer-facing web presence. We also use Appmon and DC RUM to monitor the physical and database status within the company as a whole.

Improves the ability to isolate issues and determine root cause with the same tool. This has helped us determine the scope of an outage event and better determine an ETR.

Knowing when systems performance is affected. This has helped to isolate infrastructure pain points.

Addition of support for security tokens for login automated testing. At the moment, I am unable to use Synthetic to automate user login. I believe the addition of local agents will address this need, but I have not had that verified.

We use Dynatrace for application health monitoring and investigation into any reported problem.

Dynatrace has helped us reduce the investigation time and troubleshooting time for any application issue.

Dynatrace PurePath and exception lists are used most of the time, but it is also a very good tool for application reporting.

It's a great tool for building dashboards related to application performance.

Improvements in Synthetic monitoring would be great. Certain features of thick client, if available in the web interface, would also be a great improvement.

Analysis of user behavior, application errors, performance of hosts, services, processes, and user sessions.

Understanding how the user was being targeted by the application as well as knowing their behavior using those applications.

• Easy installation
• Fast support
• Extensive documentation
• Quick distribution of new features
• Active community
• Market leading product

• Customization
• Support for more technologies
• Plugins
• More types of tiles (dashboard)
• Replay of user sessions
• User actions heatmap (native)