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reviewer2337507 - PeerSpot reviewer
Principal Reliability Engineer at a retailer with 10,001+ employees
Real User
Top 20
Comes with centralized logging and Elastic Common Search features
Pros and Cons
  • "The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization."
  • "Elastic Observability needs to have better standardization, logging, and schema."

What is our primary use case?

We use the solution to collect logs. It also helps us with application performance monitoring. We use it for centralized logs and visualizing them with Grafana.

What is most valuable?

The tool's most valuable feature is centralized logging. Elastic Common Search helps us to search for the logs across the organization. 

What needs improvement?

Elastic Observability needs to have better standardization, logging, and schema. 

For how long have I used the solution?

I have been using the product for three to four years. 

Buyer's Guide
Elastic Observability
January 2025
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What do I think about the stability of the solution?

I rate the tool's stability a seven out of ten. 

What do I think about the scalability of the solution?

I rate Elastic Observability's scalability a six out of ten. 

Which solution did I use previously and why did I switch?

We chose Elastic Observability since it was the industry standard. 

How was the initial setup?

The tool's deployment was complex. 

What was our ROI?

Elastic Observability has helped us improve time and efficiency. We have seen ROI with its use.

What other advice do I have?

I rate the overall product an eight out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
John_King - PeerSpot reviewer
Strategic Innovation Specialist at Elastic
Real User
Reasonably priced, user-friendly, and helpful technical support
Pros and Cons
  • "Machine learning is the most valuable feature of this solution."
  • "They need more skills in the market. There are not enough skills in the market. It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base."

What is most valuable?

Machine learning is the most valuable feature of this solution.

Because it is an open, enhanced APR, no custom integrations are required. They're open, so it's an open-wear product that's simple to use and evaluate.

What needs improvement?

They need more skills in the market. There are not enough skills in the market.

It is not pervasive enough on the market, in my opinion. In other words, there isn't a big enough user base. 

The development of new features, functions, and releases, is not necessarily based on market demand. Which is why I can't rate it a 10 because of that. 

In my opinion, because there are not enough skills, the skills are still expensive. The software and the platform may be affordable, but the skills to deploy and manage it are expensive.

For how long have I used the solution?

I have been managing teams that use Elastic Observability for 36 months.

What do I think about the stability of the solution?

It's an AWS platform as a service, so it's obviously as stable as AWS.

What do I think about the scalability of the solution?

Elastic Observability is a scalable solution.

We have approximately 500 users in our organization.

How are customer service and support?

I have contacted technical support and I would rate them a five out of five.

It is a Platform As A Service (PaaS). It's challenging because, in a platform world, you have to have your own abilities. You don't rely on the vendor for help unless something goes wrong.

Which solution did I use previously and why did I switch?

I have not personally used but I have led teams that used App Dynamics, Dynatrace, Elastic, Splunk, ServiceNow, DXAPM, and Tivoli.

How was the initial setup?

We implemented it in a complex environment, so whether the tool was simple or complicated was irrelevant. Because we worked in a complicated environment in a bank, if I say it was difficult, you will think the tool was complex, which isn't the case. But if I claim it was easy, it wasn't.

I would rate the initial setup a three out of five.

What was our ROI?

Our organization achieved the ROI.

What's my experience with pricing, setup cost, and licensing?

Pricing is one of those situations where the more you use it, the more you pay. However, the cost is variable. And, if used properly, I believe it is rather inexpensive. If you use it badly, you must pay.

If one is very cheap, and five is very expensive, I would rate the pricing a two out of five.

Which other solutions did I evaluate?

We had many others and did a replacement. We decided on Elastic Observability because it was the most cost-effective.

What other advice do I have?

My recommendation is to start small and gradually expand. Don't attempt to implement or distribute over a vast estate all at once. Begin small. 

Use Agile methodology. Basically, don't go large at first. Take a little bit and then grow.

I would rate Elastic Observability an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Elastic Observability
January 2025
Learn what your peers think about Elastic Observability. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,158 professionals have used our research since 2012.
reviewer2293977 - PeerSpot reviewer
Managing Director at a tech services company with 11-50 employees
Real User
Ensures that the data is searchable and maintainable but it requires additional configuration and expertise to fully optimize its usage
Pros and Cons
  • "The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes."
  • "The interface could be improved."

What is our primary use case?

We use it to handle significant volumes of data sourced from various network monitoring protocols like NetFlow and SNMP.

How has it helped my organization?

We're capable of monitoring fleet-based applications as well as custom applications effectively. This capability provides us with robust performance insights, enabling us to pinpoint and address issues with precision.

What is most valuable?

The ability to ensure that the data is searchable and maintainable is highly valuable for our purposes.

What needs improvement?

The interface could be improved. Currently, the aspect that impresses me the most is the AI functionality. However, the pricing for the AI-powered APM feature is quite steep.

For how long have I used the solution?

I have been using it for two years.

What do I think about the stability of the solution?

We are satisfied with the stability, as we never faced any issue with it.

What do I think about the scalability of the solution?

The scalability is excellent, and we're quite satisfied with it. It's quite straightforward for us.

How are customer service and support?

The technical support is actually very good. We haven't encountered any issues with it because our engineers are proficient with Elastic.

Which solution did I use previously and why did I switch?

We initially experimented with a couple of other systems before settling on Elastic. I can't recall the specific alternatives we explored. After conducting an initial Proof of Concept, we proceeded to production with Elastic, and we're currently satisfied with it.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

We have been using the open-source version.

Which other solutions did I evaluate?

If compared with Splunk, which is known for its high cost, Elastic is freely available as open-source software. I prefer Elastic because of its affordability. However, I acknowledge that Splunk is also a robust platform, albeit at a significant expense.

What other advice do I have?

I would recommend it. Overall, I would rate it seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Erika Loots - PeerSpot reviewer
DevOps engineer at Telesure Investment Holdings (TIH)
Real User
Top 5
Very well designed and provides great monitoring
Pros and Cons
  • "Good design and easy to use once implemented."
  • "There's a steep learning curve if you've never used this solution before."

What is our primary use case?

We usually use the solution in our production environment to monitor production on Rancher. I'm a DevOps engineer.

What is most valuable?

The design is good and they provide great support with plenty of documentation available online.

What needs improvement?

Using this solution is quite complex and there's a steep learning curve if you've never used it before. 

For how long have I used the solution?

I've been using this solution for a couple of months. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

We have around 50 users, so the solution is reasonably scalable. 

Which solution did I use previously and why did I switch?

We still use Instana, Grafana and Prometheus for the other environment. Elastic provides a better solution for our needs and has more features than the other solutions.

How was the initial setup?

The initial setup took around a month or so because we are an enterprise company so there were some complex issues that we needed to solve. We don't really have a specific monitoring team for Elastic.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are reasonable and we definitely get our money's worth. 

What other advice do I have?

I rate this solution nine out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Rami Alaa - PeerSpot reviewer
SRE at Thiqah Business Services
Real User
Flexible solution that allows users an efficient analysis of their workflow with a need for code improvement
Pros and Cons
  • "It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis."
  • "Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."

What is our primary use case?

It offers end-to-end observability, the capability of monitoring and analyzing the entire stack, from the user experience to the low-level infrastructure. It enables troubleshooting and debugging by allowing us to trace issues through the entire system.

What is most valuable?

It is a powerful tool that allows users to collect and transform logs as needed, enabling flexible visualization and analysis.

What needs improvement?

Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial.

For how long have I used the solution?

I have used this solution for three years.

What do I think about the stability of the solution?

While there have been some stability issues, they are not considered major problems. I would rate it seven out of ten.

What do I think about the scalability of the solution?

In terms of performance and scalability, it provides high efficiency and reliability. It can manage data without any issues with its scalability capabilities. I would rate it eight out of ten.

How are customer service and support?

They provide a really good support. I would rate it eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Based on previous experience, Dynatrace has been considered practical with good features, but its usage depends on the specific environment. On the other hand, Elastic is versatile and can be tested in any environment to determine its value. It can be configured according to the desired specifications.

How was the initial setup?

The initial setup was complex. It involved significant administration and the implementing team faced many challenges.

What about the implementation team?

The implementation and deployment process took about six months to complete.

What's my experience with pricing, setup cost, and licensing?

Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity. It may also vary in different countries.

What other advice do I have?

When considering technology, it is important to focus on its capabilities rather than viewing it solely as a tool. It requires to be constantly learning and adapting to different configurations. I would rate it seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2124114 - PeerSpot reviewer
Data Engineer at a financial services firm with 10,001+ employees
Real User
Top 20
Highly reliable and useful for monitoring
Pros and Cons
  • "The solution has been stable in our usage."
  • "Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."

What is our primary use case?

We are using Elastic Observability for monitoring.

What is most valuable?

The solution has been stable in our usage.

What needs improvement?

Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage. 

For how long have I used the solution?

I have been using Elastic Observability for approximately two years.

What do I think about the stability of the solution?

I rate the stability of Elastic Observability a ten out of ten.

What do I think about the scalability of the solution?

We have approximately 10 people using the solution in my organization.

We use the solution daily.

How are customer service and support?

I have not used the support from the vendor.

Which solution did I use previously and why did I switch?

I have not used another similar solution to Elastic Observability.

How was the initial setup?

We have a lot of Kubernetes clusters making the initial setup more difficult. If we only had one cluster of Kubernetes it would be simple. We have to do a lot of the setup manually. 

If someone had a simple environment the setup could be easier but it depends on the environment.

I rate the initial setup of Elastic Observability a five out of ten.

What's my experience with pricing, setup cost, and licensing?

The price of Elastic Observability is expensive.

I rate the price of Elastic Observability an eight out of ten.

What other advice do I have?

I rate Elastic Observability an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Samuel Schubert - PeerSpot reviewer
Team Lead Transformation at rku.it GmbH
Real User
Top 10
Has many connectors to other services
Pros and Cons
  • "The product has connectors to many services."
  • "The cost must be made more transparent."

What is our primary use case?

Our clients use the product for monitoring and alerting.

What is most valuable?

What I like the most about the tool is that we have access to all solutions through it. The product has connectors to many services. It is very open.

What needs improvement?

The cost must be made more transparent. Sometimes, we create a cost plan, but it doesn’t match.

For how long have I used the solution?

I have been working with the product for the last three years. I am working with the latest version.

What do I think about the stability of the solution?

The tool is stable. We have no problems. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability a ten out of ten.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the ease of setup a ten out of ten.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a five out of ten. The product is not that cheap.

What other advice do I have?

We resell the solution to our customers. It is a good solution. I like it. Overall, I rate the product a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
HamadaElewa - PeerSpot reviewer
Technical Sales Manager at Spire Solutions
Reseller
Top 5Leaderboard
A data monitoring tool with simple architecture and speedy service
Pros and Cons
  • "The architecture and system's stability are simple."
  • "More web features could be added to the product."

What is most valuable?

The architecture and system's stability are simple. The storage management behind the massive platform and the service speed are good.

What needs improvement?

There could be on-site support services available in the Middle Eastern region. Also, more web features could be added to the product.

For how long have I used the solution?

I have been using Elastic Observability as a distributor for one and a half years.

What do I think about the stability of the solution?

The product is stable. There are a few occasional issues with the platform's stability.

What do I think about the scalability of the solution?

The product's scalability is good.

Which solution did I use previously and why did I switch?

I worked with LogRhythm and Rapid7 before. Elastic provides better security, comparitiviely.

How was the initial setup?

The initial setup process is simple. Working on the dashboard is easy. For small to medium businesses, it can take up to 15 days; for medium to large businesses, it can take 30 days.

What's my experience with pricing, setup cost, and licensing?

Elastic Observability's pricing could be better for small-scale users. It is very competitive and good for large-scale users. The node for the end user might cost around 16k. We'll allow them to implement all the modules Elastic can provide, from EDR to integration with the NDR. All of these features will take full advantage of the node. If we need to enable any other feature, we need a professional service from the experts.

What other advice do I have?

I rate Elastic Observability a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free Elastic Observability Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
Buyer's Guide
Download our free Elastic Observability Report and get advice and tips from experienced pros sharing their opinions.