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reviewer1700526 - PeerSpot reviewer
SDE-IV at a tech company with 1,001-5,000 employees
Real User
Good at tracking performance metrics and latency but needs more AI
Pros and Cons
  • "The solution allows us to dig deep into data."
  • "The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."

What is our primary use case?

We basically use Elastic APM for our metrics to look at our performance. Whenever people say that there's a latency of more than a certain amount, then we just open this APM and see why exactly the latency is high. We can choose that data set, and then we can go deeper. 

What is most valuable?

The solution allows us to track performance via metrics.

We're able to see where latency is happening. 

The solution allows us to dig deep into data.

What needs improvement?

There needs to be less boiler code. That's where I see a solution such as Dynatrace as being very good. We need to just deploy the Dynatrace and then it just uses all the TCP packages et cetera, to figure out what the endpoint to endpoint mapping is. It can give more insight into performance.

I can see mistakes in annotations. If a developer uses a different annotation, these performance metrics are not in the portal. When I go to the portal, I do not see many insights on the endpoints or where there could be latencies. I'd like overall fewer mistakes.

The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages.

For how long have I used the solution?

I do not have more than six months' experience with this solution. I'm a senior engineer here and I just was looking at a few issues in our system, and then I could see that how we are doing this APM integration.

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What do I think about the stability of the solution?

I may not be able to comment on the stability as that is something DevOps should know. My understanding is that it is stable. That said, in use cases, it lacks insights features. 

Which solution did I use previously and why did I switch?

I came to this organization from a financial background. In all the major banks, capital markets, they use this ITRS Geneos. I have experience in that tool.

What's my experience with pricing, setup cost, and licensing?

I don't have any details in terms of pricing. It's not an aspect of the solution I am familiar with. 

Which other solutions did I evaluate?

I see that there are a few features that are not there in that Elastic APM. I have been looking at another APM that we can use in our C systems.

I am looking into Dynatrace and Azure Monitor.

What other advice do I have?

We are just a customer and an end-user.

With so little experience with the solution so far, I do not have any specific advice to share with others. 

I'd rate the solution at a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1785996 - PeerSpot reviewer
Solutions Architect at a computer software company with 1,001-5,000 employees
Real User
Comprehensive tool, feature rich, but needs custom UI tools
Pros and Cons
  • "Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
  • "In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."

What is our primary use case?

We are using Elastic APM primarily for central logging.

What is most valuable?

Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform.

What needs improvement?

In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana.

Elastic APM needs to focus on improving infrastructure, monitoring, and enriching Kibana features.

For how long have I used the solution?

I have been using Elastic APM for approximately one year.

What do I think about the stability of the solution?

Elastic APM is a stable solution if it is configured properly.

What do I think about the scalability of the solution?

The scalability of Elastic APM is good.

The solution is good for small businesses but not good for enterprises or corporations. There are other tools that would be better suited.

How are customer service and support?

The is a comprehensive online community that I have used for support.

How was the initial setup?

The implementation of Elastic APM is highly complex. However, the setup is straightforward for Docker installation or containers. The multiple cluster configuration with the distributed nature of the solution is difficult.

Which other solutions did I evaluate?

I have evaluated Dynatrace and it's an amazing solution compared to Elastic.

What other advice do I have?

I would advise others to use a different solution than Elastic APM. 

I rate Elastic APM a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Elastic Observability Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Elastic Observability Report and get advice and tips from experienced pros sharing their opinions.