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Elastic Observability vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Ranking in Application Performance Monitoring (APM) and Observability
7th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
IT Infrastructure Monitoring (7th), Log Management (14th), Container Monitoring (4th), Cloud Monitoring Software (7th)
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
19th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
40
Ranking in other categories
Server Monitoring (10th), Active Directory Management (14th)
 

Mindshare comparison

As of February 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Elastic Observability is 5.8%, up from 5.6% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.7%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Adelina Craciun - PeerSpot reviewer
Customization enables tailored monitoring and alerting across departments
The possibility to customize it has been quite useful. Whatever the other departments want to dream up, we implement. Whatever they want to monitor, the granularity of it, the changes in the threshold, and the anomalies that they want reported all require some development. So far, every single request has been fulfilled.
Subhajit Nag - PeerSpot reviewer
The component and cable monitoring features are good, but the interface is slow
SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has connectors to many services."
"Elastic APM has plenty of features, such as the Elastic server for Kibana and many additional plugins. It's a comprehensive tool when used as a logging platform."
"Good design and easy to use once implemented."
"It is scalable and supports multitenancy, which is beneficial for MSPs."
"I recommend Elastic Observability for its completeness of vision and wide ecosystem."
"The solution allows us to dig deep into data."
"Its diverse set of features available on the cloud is of significant importance."
"The Elastic User Interface framework lets us do custom development when needed. You need to have some Javascript knowledge. We need that knowledge to develop new custom tests."
"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."
"SolarWinds SAM has significantly improved our workflow by allowing us to develop a comprehensive knowledge base of known errors and automate responses to specific alerts."
"I am impressed with the tool's AppStack feature which mainly helps us in the identification process. This feature can give an overview of the fault and help us identify the issues for performance degradation. Instead of looking at multiple places, we can look at a single place to identify the issues."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."
"The most valuable feature is the Access Rights Manager."
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."
 

Cons

"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."
"Elastic Observability needs to have better standardization, logging, and schema."
"There could be more low-code features included in the product."
"The tool's scalability involves a more complex implementation process. It requires careful calculations to determine the number of nodes needed, the specifications of each node, and the configuration of hot, warm, and cold zones for data storage. Additionally, managing log retention policies adds further complexity. The solution's pricing also needs to be cheaper."
"It lacked some capabilities when handling on-prem devices, like network observability, package flow analysis, and device performance data on the infrastructure side."
"More web features could be added to the product."
"Improving code insight related to infrastructure and network, particularly focusing on aspects such as firewalls, switches, routers, and testing would be beneficial."
"There is room for improvement regarding its APM capabilities."
"An additional feature that would improve this solution is the ability to complete root cause analysis."
"Mapping interactions between systems."
"This product has no real downside unless they fail to continue development of its capabilities."
"SAM's software-defined network monitoring capability is also low and could be improved."
"It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."
"The current script monitoring feature has limitations, especially when dealing with custom scripts."
"One area that could benefit from improvement is its performance"
"The technical support team's response time could be improved."
 

Pricing and Cost Advice

"Since we are a huge company, Elastic Observability is an affordable solution for us."
"Elastic Observability's pricing could be better for small-scale users."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"We will buy a premium license after POC."
"The price of Elastic Observability is expensive."
"One needs to pay for the licenses, and it is an annual subscription model right now."
"We have been using the open-source version."
"There are two types: cloud and SaaS. They charge based on data ingestion, ingest rate, hard retention, and warm retention. I believe it costs around $25,000 annually to ingest 30GB of data daily. That is the SaaS version. There is also a self-managed license where the customer manages their own infrastructure on-prem. In such cases, there are three license tiers that respectively cost $5,000 annually per node, $7,000 per node, and $12,500 per node."
"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
"The solution is overpriced in terms of application management."
"The tool is available for my company at a good price point."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"The product is expensive."
"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
15%
Manufacturing Company
9%
Government
6%
Educational Organization
46%
Computer Software Company
8%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Elastic Observability?
Elastic Observability significantly improves incident response time by providing quick access to logs and data across various sources. For instance, searching for specific keywords in logs spanning...
What is your experience regarding pricing and costs for Elastic Observability?
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing. However, sizing and licensing information could be clearer.
What needs improvement with Elastic Observability?
Of course, maintenance is necessary, as with any software, requiring updates with the latest features and security enhancements. It lacked some capabilities when handling on-prem devices, like netw...
What needs improvement with SolarWinds Server and Application Monitor?
One product area that could benefit from improvement is the synchronization of licensing periods across different modules. The misalignment of licensing terms can present commercial challenges when...
 

Also Known As

No data available
SolarWinds SAM
 

Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Elastic Observability vs. SolarWinds Server and Application Monitor and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.