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PRTG Network Monitor vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

PRTG Network Monitor
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
100
Ranking in other categories
Network Monitoring Software (5th), IT Infrastructure Monitoring (6th), Cloud Monitoring Software (8th)
SolarWinds Server and Appli...
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
40
Ranking in other categories
Application Performance Monitoring (APM) and Observability (22nd), Server Monitoring (11th), Active Directory Management (14th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. PRTG Network Monitor is designed for Network Monitoring Software and holds a mindshare of 4.2%, down 5.5% compared to last year.
SolarWinds Server and Application Monitor, on the other hand, focuses on Server Monitoring, holds 4.8% mindshare, up 4.4% since last year.
Network Monitoring Software
Server Monitoring
 

Featured Reviews

Noman-Saleem - PeerSpot reviewer
Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting
We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…
Subhajit Nag - PeerSpot reviewer
The component and cable monitoring features are good, but the interface is slow
SolarWinds' interface is slow, and this is a global concern. Every SolarWinds user complains about the sluggishness. The response is slow. If you browse from one page to another, you have to wait. Our company is a massive user with plenty of licenses, so the performance issues could be due to the load per license. Ten thousand components can be mapped under one license. So SolarWinds needs to take care of the speed problem. It cannot be this slow. That is a huge complaint. Otherwise, the tool is good. It should also be easier to upgrade SolarWinds. AppDynamics is harder to deploy but easier to upgrade. So AppDynamics takes a lot of time and effort to install, but you can upgrade it in minutes. SolarWinds is the opposite. It's easy to deploy, but upgrades take forever. To date, nobody can complete it on time, so the production environment is sitting idle. The upgrade time matters because you only install the solution once, but you'll need to upgrade the solution repeatedly over the life of the product. A complex installation isn't an issue, but I mind if the upgrade takes too long because it's already in production.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can create my own program sensor. This means I can add extra monitoring capabilities into the already fundamentally strong foundation."
"One of the valuable features is the diversity of metrics available to us to monitor. It's all there, it's all in the box. It's all made very easy, by virtue of it being pre-configured."
"The network visualization helps us to drill down deeper."
"PRTG is relatively intuitive and fairly straightforward. It has net flow monitoring and that works all right. I would describe it as a decent middle-of-the-road solution."
"What I've found most valuable is the custom sensor, which allows you to write scripts or code to monitor a specific metric in your environment."
"Stable and scalable network monitoring tool. Installation is simple and straightforward."
"PRTG Network Monitor's best features are its flexibility, ease of implementation, user-friendliness, and intuitive interfaces."
"We can see which fiber links have been used heavily and, if they are used heavily, we can introduce more links to particular buildings or particular areas."
"I find it to be a strong product suite, particularly when you need a comprehensive monitoring tool."
"The solution is great for monitoring. If something is going wrong, we can immediately find the root cause."
"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."
"The product integrates with Remedy."
"Identifying the problem statement is easy."
"The application dependency feature identifies issues between applications and servers or within the network where the application is hosted. It highlights related problems, whether related to packet processing or other issues, enabling the creation of alerts and reports accordingly."
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"We use the solution as a central monitoring tool. We use it to monitor every transaction that has a relation to the organization’s infrastructure."
 

Cons

"Their penetration within the market could be much better. If their pricing was lower, even though it's reasonable now, it might help them achieve this."
"The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back."
"With custom sensors, there is a lot of work which needs to be done in the background, just for it to be tailor-made for the specific thing that we are actually monitoring. We take a lot of time with the custom sensors. I would like to see the customer sensor be more robust and a bit more varied."
"Integration into service management ticketing systems could be better. They should simplify the integration into big service management platforms like ServiceNow, Remedy, and Cherwell. They're really into monitoring, but they don't do any self-resolution. It would be better if the company moved more into the AIOps space so that you could actually kick off some remedies. I know that you can execute some commands from the tool, but you need to develop those all yourself. It would be really handy if they had some auto-remedy scripts that they could develop on top."
"The technical support from PRTG needs significant improvement."
"Other monitoring tools that I have used are easier to use."
"We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us."
"PRTG Network Monitor could improve by having descriptions for the tab usages. The dashboards or interface could be easier to understand."
"This product has no real downside unless they fail to continue development of its capabilities."
"SAM's software-defined network monitoring capability is also low and could be improved."
"They should incorporate more artificial intelligence. There should also be more predictive features."
"Mapping interactions between systems."
"The stability, flexibility, and ease of use could be improved."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"The product needs to reduce its price."
"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."
 

Pricing and Cost Advice

"It's an annual license that is based on the number of endpoints that we're tracking and using."
"Sensors on free version can run out quick."
"We are licensed for 2500 endpoints."
"PRTG Network Monitor is very expensive."
"Cost was a factor when selecting this solution, but it just did everything we wanted it to do."
"I'm paying something like €1000 per year for the maintenance. I've got unlimited sensors."
"The price of PRTG Network Monitor is more expensive than other solutions, such as OP Network Manager."
"We have unlimited devices and sensors, and it is a bit pricey, but we do have unlimited sensors. With all things considered the price is fine, related to the solution itself. PRTG Network Monitor is good value for money."
"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
"The product is expensive."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
53%
Computer Software Company
8%
Government
5%
Financial Services Firm
4%
Educational Organization
45%
Computer Software Company
8%
Financial Services Firm
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
PRTG comes in different bands: there are options with 500, 1500, 2500, and so on. Pricing is by the number of devices, not by sensor.
What needs improvement with SolarWinds Server and Application Monitor?
One product area that could benefit from improvement is the synchronization of licensing periods across different modules. The misalignment of licensing terms can present commercial challenges when...
 

Also Known As

No data available
SolarWinds SAM
 

Overview

 

Sample Customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Andr. L. Riis AS, NetSuite
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