BMC TrueSight Operations Management and Elastic Observability are both leading solutions in IT Operations Management. Users are generally happier with BMC TrueSight for its comprehensive monitoring and automation capabilities, although Elastic Observability is preferred for its flexibility and superior search and analytics features.
What features are offered by BMC TrueSight Operations Management in comparison to Elastic Observability?BMC TrueSight offers predictive analytics, capacity optimization, and automated workflows which enhance system performance monitoring and troubleshooting. Elastic Observability provides powerful search capabilities, anomaly detection, and real-time data visualization for swift issue resolution.
What areas of improvement can be found in BMC TrueSight Operations Management in comparison to Elastic Observability?BMC TrueSight needs a more intuitive configuration process, better integration with third-party tools, and simplified setup. Elastic Observability should enhance its documentation, provide more user-friendly dashboards, and improve interface customization.
How is the ease of deployment and customer service of BMC TrueSight Operations Management in comparison to Elastic Observability?BMC TrueSight has a complex and time-consuming deployment process requiring significant expertise. Elastic Observability is easier to deploy, being straightforward and quicker to implement. BMC TrueSight's customer service is responsive and helpful, but Elastic Observability's support team is seen as more adept at providing timely solutions.
What setup costs and ROI can be seen with BMC TrueSight Operations Management in comparison to Elastic Observability?BMC TrueSight has higher initial setup costs, but users feel the long-term benefits justify the investment. Elastic Observability offers more competitive pricing, delivering faster ROI due to its efficient performance and scalability. While BMC TrueSight provides substantial value over time, Elastic Observability's cost-effectiveness and quick returns appeal to cost-conscious buyers.
One example is the inability to monitor very old databases with the newest version.
Elastic Observability could improve asset discovery as the current requirement to push the agent is not ideal.
Elastic Observability seems to have a good scale-out capability.
What is not scalable for us is not on Elastic's side.
The license is reasonably priced, however, the VMs where we host the solution are extremely expensive, making the overall cost in the public cloud high.
Elastic Observability is cost-efficient and provides all features in the enterprise license without asset-based licensing.
It is very stable, and I would rate it ten out of ten based on my interaction with it.
Elastic Observability is really stable.
The most valuable feature is the integrated platform that allows customers to start from observability and expand into other areas like security, EDR solutions, etc.
All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
Elastic Observability is primarily used for monitoring login events, application performance, and infrastructure, supporting significant data volumes through features like log aggregation, centralized logging, and system metric analysis.
Elastic Observability employs Elastic APM for performance and latency analysis, significantly aiding business KPIs and technical stability. It is popular among users for system and server monitoring, capacity planning, cyber security, and managing data pipelines. With the integration of Kibana, it offers robust visualization, reporting, and incident response capabilities through rapid log searches while supporting machine learning and hybrid cloud environments.
What are Elastic Observability's key features?Companies in technology, finance, healthcare, and other industries implement Elastic Observability for tailored monitoring solutions. They find its integration with existing systems useful for maintaining operation efficiency and security, particularly valuing the visualization capabilities through Kibana to monitor KPIs and improve incident response times.
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