Fortinet FortiAuthenticator Reviews

FortiAuthenticator is easy to use.

FortiAuthenticator's interface could be better.

We've only been using FortiAuthenticator for four months more or less.

FortiAuthenticator is highly stable.

FortiAuthenticator is scalable.

I've interacted with Fortinet support. I rate Fortinet service 10 out of 10. 

Positive

We had another authentication solution, but we switched to FortiAuthenticator because it integrates with our Fortinet products.

Setting up FortiAuthenticator is straightforward. It took about two weeks to deploy and configure. I rate FortiAuthenticator eight out of 10 for ease of setup. One person is enough to manage and maintain the solution. 

We did the deployment in-house. 

We have a yearly license for FortiAuthenticator. I give it 10 out of 10 for affordability.

I rate FortiAuthenticator 10 out of 10. 

This solution is used for 2FA for Desktop and VPN access. Each computer, server and VPN access has to have a 2FA and the solution allowed us to accomplish this with a fob or phone app. We use the fob as phones are not owned by the company.

This was a regulation we needed to fill and it worked at a good price. It provided a solution that allowed us to fulfill the requirement.

• Easy integration with FortiGate to allow for 2FA with our VPN.
  
• Addition and removal of access as needed for the VPN.

For my use of this solution, not much needs to change. I do not mind the way it works currently. However, I would recommend a more fluid integration with FortiGate.

As a customer I’m currently testing the solution.

The solution's most valuable feature is its authentication capabilities.

You don't get a free version to automate alerts and access all features. For additional features, you will need to buy or sync it with other solutions.

I have been using the solution for approximately two to three years. I’m currently using version 6.4.6.

The solution is stable.

The product is scalable as it operates on the cloud.

The technical support is good.

Positive

The initial setup is straightforward. I deployed the product to test it.

The product is affordable.

It’s a good product for small and large enterprises. Overall, I rate it a nine out of ten.

We primarily use the solution to gain VPN access to the main client site. 

The authentification for the VPN is quite useful.

It is easy to set up.

The product is stable and reliable. 

The solution is reasonably priced.

Technical support has proven to be helpful. 

We had issues trying to integrate the keys properly during the initial setup.

We have only used the solution for about a year or so. We haven't used it for too long just yet.

I have no complaints in relation to the stability. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

We only have around 20 users. Our use case isn't very big. Therefore, we haven't really needed to scale so much. 

We haven't used technical support yet, aside from the migration issue. They were fine. They were able to help us. 

The implementation process is simple and straightforward. It's not overly complex. 

It was deployed in about four hours or so. It doesn't take too long. However, we had many issues when we upgraded the equipment. The keys were not integrated properly and therefore it wasn't completely simple to manage.

We had one engineer handling the deployment. 

I haven't looked into if we have seen any ROI just yet.

The licensing costs are reasonable. It's not overly expensive. We pay either by the number of users or for a certain number of users that fall under a specific licensing tier. 

I'd rate the solution eight out of ten. We've been pretty happy with its capabilities overall. This is a very important product if a company wants to use a VPN. It's great for clients that already use Fortinet products. 

I am a solution architect and my company works purely for Fortinet, implementing all versions on a daily basis, so we're not end-users. The company is an exclusive distributor implementing the product.

The primary use case of the product is usually for multifactor authentication using two-factor authentication with tokens. Sometimes people require two factors with a token. Sometimes they need the latest POC. I do a proof of concept for windows login. They need the agent who authenticates with SMS, token or email.

Usually, I do an integration with the firewall. I would prefer to do it with FortiGate, but sometimes I need to integrate as a radius client and it depends on which firewall. I prefer FortiGate. Sometimes they'll need to add an SMS as the second factor of the two-factor authentication. But usually, we do it as an unarmed radius FortiGate, or firewall would be for a radius client and radius server. Sometimes clients will ask whether we have integration with a social portal like Facebook, but we don't. 

There aren't any major features that I think should be improved. I like this product. As a multifactor authentication, we have the SAML function. If you compare it with RSA or Gemalto, it does a good job. I'm able to perform multifactor authentication in different ways via emails, SMS, it's a great product. For someone concerned with multifactor authentication, I'm satisfied with the product.

There aren't any major additional features they could include in the next release but the one thing they used to include was the SMS gateway from the ISP. Fortinet used to sell that but they don't anymore and I think it would be helpful for end-users if they brought it back. I would recommend that. People are asking for it because they don't like having to rent it from their mobile provider. 

The product is very stable. I love it. 

I think it's a scalable product. I haven't compared it to the competitors but it's scalable. 

Part of the reason it's such a good product is that I don't recall ever needing to call for technical support. 

Initial setup and configuration are very straightforward. From a technical perspective, you need to know where to do the PDS but if you have a technical background it should be very straightforward. I just bring the VM or the trial license and I start to do the POC, usually with the VM.

Initial setup and deployment sometimes need integration with FortiGate, and sometimes via the captive portal. It takes a maximum of an hour, but it also depends on the end-user and what they need to be integrated into the system, like features such as SMS gateway parameters. 

I think the setup cost is reasonable, and we don't need to renew the license. Sometimes there are extra costs for the VM. Our main competitors are RSA and Gemalto, and the Fortinet prices are very competitive relative to their prices. 

As a distributor of Fortinet, I would suggest people give this product a little bit of focus. I mean we can do well on this product if we concentrate on it. People don't know about the two-factor authentication and that it's easy and straightforward. We also include some features for free but I suggest that people using Fortinet just focus on this product. FortiAuthenticator has created a straightforward easy-to-use product.  

I would rate it a nine out of ten. Not a ten because nothing is perfect. 

We connect FortiAuthenticator to different servers' active directories and use it for value authentication and VPN client authentication.

We use FortiAuthenticator for server login, terminal servers, Windows servers, and Linux servers. We have configured the solution for SSL VPN authentication with a Fortinet token.

The UI is user-friendly.

I've used the solution for three or four years.

Fortinet FortiAuthenticator is highly stable.

I rate Fortinet FortiAuthenticator's scalability a ten out of ten. Our clients are typically medium or enterprise-sized. Small customers typically don't use FortiAuthenticator.

We haven't raised tickets for FortiAuthenticator, but Fortinet's support is very good. We found a block in FortiGate, and I had to open a ticket in FortiMail, but the public documentation is very helpful.

Positive

The initial setup is easy. Only the Fortinet Access Control is difficult. The network access control solution is a difficult topic as well. It's not that the product is difficult. It's the environment, connecting to the switches, the firewalls, the zones, and the difficult appliances. FortiAuthenticator is easy to use and install.

However, I know FortiAuthenticator, so the initial setup was easy when I saw this product. The initial setup for all of the Fortinet products is typically easy.

The deployment time depends on the difficulty of the destination environment. Our last installation took four days. After that, we created the system's documentation, which took one day.

I rate Fortinet FortiAuthenticator a nine out of ten.

Our company is based in Latin America and we work mainly in areas relating to telecommunications in the banking, retail and public sectors. We are partners with Fortinet. 

The solution is simple to deploy, simple to use, and user-friendly. 

I'd like to see a simplified two-factor authentication process and some additional security around the function of geolocation. If you can't authenticate to protect transactions, and the security is weak, it's a problem. 

If you have the correct architecture, the solution is stable. If there are a large number of users, there are likely to be some stability problems. 

The solution is scalable. 

We're happy with the customer support. 

Positive

The initial setup was straightforward. The solution functions 24/7 so the admin, operation and maintenance need to be in good shape round the clock so we generally have four engineers involved in maintenance. 

I think this is a good solution although there are some things that need to be improved so I rate this product eight out of 10. 

Our primary use case for Fortinet FortiAuthenticator is, first of all, as a two-factor VPN for enhanced access security. We use this product to provide secure access for all of our employees. 

Our other use cases have to do with using FortiAuthenticator for other security projects which includes things like access to some important web applications. 

One of the things I find most valuable in FortiAuthenticator is the detail in the logs. The log features are very good and the detail makes it easier to control what happens in the environment. 

Another valuable feature is that it is an on-premise solution. Because of some regulations, we can not use this particular type of product for security on cloud. We chose FortiAuthenticator because it is an on-premise solution. 

There is nothing that really stands out as something that needs desperately to be added or improved. We are using Fortinet all the time, we know their GUIs, so we can manage well with FortiAuthenticator also. 

The main problem now is not exactly with the product itself. We are using FortiAnalyzers. But when we use that product with FortiAuthenicators, we can not use SQL language to access data from the FortiAnalyzers database. When we use it with FortiGate, we can query the FortiAnalyzers database, but it is not possible to do it directly with the FortiAuthenicators. This integration should be better. 

We have not really faced any problems with stability up until this point. The product has not given us any reason to question the stability. 

We have not needed to use the Fortinet technical support up until now. I do not know about it firsthand. The product is very easy-to-use and someone can easily manage working with it, so we do not need any support. We do have the support contract, but we have not used it at all. 

The initial setup was not complex at all. It is actually very easy. 

I think FortiAuthenticator is more expensive than other products like Cisco Duo. It could be more competitively priced. 

We want to use high-availability in our products, so we need to get a higher grade and more expensive license for that purpose. 

On a scale from one to ten where one is the worst and ten is the best, I would rate Authenticator as about a seven-point-five. If it has to be seven or eight, I would choose eight. 

I have not used many products in that category with our site, but we can do what we want and need to do with that product.