Fortinet FortiAuthenticator Reviews

• User management with many credential sources: LDAPs, RADIUS, Social login, SAML, tokens, and local
• Captive portal server: Used to configure several portals for each service
• User friendly GUI with many features
• Very powerful

We are now enjoying social login in public Wi-Fi environments with very easy deployment and a maximum level of security.

I would like to see support for more credential authentication protocols.

I have used the product for six months.

I did not encounter any stability issues.

I did not encounter any scalability issues.

I would give technical support a rating of 10/10.

We used FreeRADIUS. It had limited authentication protocols (only RADIUS), no GUI, and very complicated management.

We enjoyed an easy deployment. There are many documents with guides and best practices.

This solution comes with a low price for the features, power, and ease of licensing.

We looked at FreeRADIUS and Ciso ISE.

This is a perfect solution for authentication services.

We primarily use the solution to get users.

The solution's most valuable aspect is that it easy to install. The user experience is very good.

I've only been using the solution for one month, so I haven't come across any glaring issues so far.

The hardware aspect of the solution could be improved. We are not really able to understand the hardware capabilities of the device.

The solution is quite stable. They also send out upgrades quite often.

Technical support is okay. There are some people that are quite experienced while others are less so. However, they always give me an answer. If you don't have local support at the regional level you may have to rely on Google a bit. In my experience, however, it's been fine. They are very quick.

I've previously used WatchGuard. Fortinet is better for what is there, even though their prices are quite similar.

The pricing is okay. It could always be less expensive, however.

We use the on-premises deployment model.

I'd rate the solution eight out of ten. We have to compromise between price and functionality. If we had the money, we'd probably go with Palo Alto. However, it's much more expensive. 

We primarily use the solution for FortiToken multi-factor authentication and as a VPN for login devices, among other cases.

The solution is easy to learn and makes it easy for our users to add FortiToken. It's very easy to integrate if you have other Fortinet devices. 

We have issues with HA (high availability). These should be addressed in future releases.

The solution is very stable. I'd say it's about 97% stable. We haven't experienced any crashes or anything of that nature.

We haven't really tested scalability that much. We have about 200 users and we don't plan to increase usage any time soon.

Technical support used to be much better. Fortinet seems to be downgrading, so everything takes longer to get a response in comparison to the past. When you make a ticket it may take as much as three days before it gets assigned.

The initial setup was very easy.

We handled the implementation ourselves.

The cost is okay. It's moderate to inexpensive.

We use the on-premises deployment model. We're both customers and partners with Fortinet.

I'd rate the solution eight out of ten.