Try our new research platform with insights from 80,000+ expert users
PeerSpot user
IT Infrastructure Engineer at a tech company with 11-50 employees
Real User
It centralizes the management and storage of user identity information, thereby increasing the efficiency of administration and increasing the control over who accesses the network.

What is most valuable?

Standards-based secure authentication

FortiAuthenticator centralizes the management and storage of user identity information, thereby increasing the efficiency of administration and increasing the control over who accesses the network.

• Two-factor authentication using tokens

1- OATH-compatible time-based tokens (Hardware tokens FortiToken200/FortiToken220)
2- USB certificate-based tokens FortiToken-300)
3- FortiToken Mobile for Android, iOS, and Windows Mobile
4- SMS and email tokens

• Wired/Wireless authentication using the 802. 1X standard
• Certificate management
• Captive portal guest management
• Fortinet Single Sign-On

How has it helped my organization?

Central management of user Identities and access

FortiAuthenticator extends two-factor authentication to multiple FortiGate appliances and to third-party solutions that support RADIUS or LDAP authentication

FortiAuthenticator can create, sign, and revoke X.509 certificates.

FortiAuthenticator can sign user certificate signing requests (CSRs) and distribute certificate revocation lists (CRLs) and CA certificates.

FortiAuthenticator verifies the identity of the external LDAP server by using a trusted CA certificate

FortiAuthenticator has expanded the capabilities of captive portal from credential authentication to include social WiFi authentication and MAC address authentication.

Social WiFi authentication allows FortiAuthenticator to utilize third-party user identity methods to authenticate users into a wireless guest network. Supported authentication methods include:Google+, Facebook, LinkedIn, Twitter which include SMS- and email-based authentication

Fortinet Single Sign-on (FSSO) enables FortiAuthenticator to leverage the existing network authentication systems for firewall authentication. (Windows Active Directory (AD) or Novell eDirectory)

What needs improvement?

1- Integration with different vendor firewalls (I tested only with Cisco using Cisco ASDM 6.3 (5) but i am not sure if it works with other vendor solutions)

2- A lot of configurations are available only from CLI

3- Documentation/videos for different implementation scenarios

For how long have I used the solution?

1 year

Buyer's Guide
Fortinet FortiAuthenticator
December 2024
Learn what your peers think about Fortinet FortiAuthenticator. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,875 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

VM platfroms are scalable based on the business needs.

How are customer service and support?

Customer Service:

10/10

Technical Support:

9/10

Which solution did I use previously and why did I switch?

We used FortiGate to manage tokens and user identities but FortiAuthenticater includes more features.

How was the initial setup?

All Fortinet solutions are easy to implement.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1179432 - PeerSpot reviewer
CEO at Blockness
Real User
A quite stable solution with decent pricing and easy installation
Pros and Cons
  • "The solution's most valuable aspect is that it easy to install. The user experience is very good."
  • "The hardware aspect of the solution could be improved. We are not really able to understand the hardware capabilities of the device."

What is our primary use case?

We primarily use the solution to get users.

What is most valuable?

The solution's most valuable aspect is that it easy to install. The user experience is very good.

What needs improvement?

I've only been using the solution for one month, so I haven't come across any glaring issues so far.

The hardware aspect of the solution could be improved. We are not really able to understand the hardware capabilities of the device.

For how long have I used the solution?

I've been using the solution for one month.

What do I think about the stability of the solution?

The solution is quite stable. They also send out upgrades quite often.

How are customer service and technical support?

Technical support is okay. There are some people that are quite experienced while others are less so. However, they always give me an answer. If you don't have local support at the regional level you may have to rely on Google a bit. In my experience, however, it's been fine. They are very quick.

Which solution did I use previously and why did I switch?

I've previously used WatchGuard. Fortinet is better for what is there, even though their prices are quite similar.

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. It could always be less expensive, however.

What other advice do I have?

We use the on-premises deployment model.

I'd rate the solution eight out of ten. We have to compromise between price and functionality. If we had the money, we'd probably go with Palo Alto. However, it's much more expensive. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiAuthenticator
December 2024
Learn what your peers think about Fortinet FortiAuthenticator. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
823,875 professionals have used our research since 2012.
reviewer1189323 - PeerSpot reviewer
Senior Security Engineer at a tech services company with 201-500 employees
Real User
A solution that offers easy integration capabilities, a simple setup, and good stability
Pros and Cons
  • "The solution is easy to learn and makes it easy for our users to add FortiToken. It's very easy to integrate if you have other Fortinet devices."
  • "We have issues with HA (high availability). These should be addressed in future releases."

What is our primary use case?

We primarily use the solution for FortiToken multi-factor authentication and as a VPN for login devices, among other cases.

What is most valuable?

The solution is easy to learn and makes it easy for our users to add FortiToken. It's very easy to integrate if you have other Fortinet devices. 

What needs improvement?

We have issues with HA (high availability). These should be addressed in future releases.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

The solution is very stable. I'd say it's about 97% stable. We haven't experienced any crashes or anything of that nature.

What do I think about the scalability of the solution?

We haven't really tested scalability that much. We have about 200 users and we don't plan to increase usage any time soon.

How are customer service and technical support?

Technical support used to be much better. Fortinet seems to be downgrading, so everything takes longer to get a response in comparison to the past. When you make a ticket it may take as much as three days before it gets assigned.

How was the initial setup?

The initial setup was very easy.

What about the implementation team?

We handled the implementation ourselves.

What's my experience with pricing, setup cost, and licensing?

The cost is okay. It's moderate to inexpensive.

What other advice do I have?

We use the on-premises deployment model. We're both customers and partners with Fortinet.

I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiAuthenticator Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Fortinet FortiAuthenticator Report and get advice and tips from experienced pros sharing their opinions.