Fortinet FortiClient Reviews

This is used by our employees when they need to access our bookkeeping applications, such as Tally, from outside. We also have a couple of managers for our clients, and to manage that infrastructure, I use FortiClient to connect to that firewall and manage the server storage and everything else for them.

We have most of our things on the cloud except a small unit, which is on-prem. Except for the financial bookkeeping, which we have on-prem, the rest is all on the cloud. 

We are not using its latest version. We are using the previous version of the client.

Secure and easy connect is the most valuable feature. It is a reliable solution, and it works.

In terms of improvements, their SSL VPN tunnel can be a lot better. I've seen other products that have got much better VPN features than Fortinet.

Some of my colleagues get this error called "License not available." When they get this error, they have to uninstall and reinstall it. This kind of problem is there, and sometimes, we have to open a case with Fortinet to resolve it. Their support is quick, so we are able to resolve and move forward.

In terms of new features, when it is connecting, it should check the endpoint and say whether the end client is actually safe enough or whether there is a vulnerability. It should give a pop-up on the client itself. Because I'm on the admin side, I can also see this information in the log. However, if a non-IT user, such as a user from finance, is working on this and there is some problem, he or she would not know about this and would call IT admin to say that this is not working. If the users get a message explaining why and what is happening, it is easy for them to understand.

I have been using this solution since 2017. 

It is stable and reliable.

I never had the need for scalability. I always size my requirements with a 30% buffer.

I have five users in my core office, and on the client-side, I have about ten users.

Their support is quick. They are responsive.

I am used to working with firewalls, so it is easy for me.

It is a yearly subscription license. I don't see a problem with the pricing. Resellers add their markup and then give it to us, but I don't see that as a major challenge. It is fine.

I would recommend this solution. It works, and we are okay with it.

I would rate Fortinet FortiClient an eight out of ten.

This solution allows developers and programmers to connect endpoint users with security.

This solution is very stable.

I would like for the next release to be more user-friendly for users to do not have as much of a technical background.

I have been using FortiClient for two years.

This solution is stable, I have not had any problems with it.

This solution is scalable, we currently have fifty eight users.

FortiClient was very easy to install and took about five minutes in total.

I'm a system integrator. We're primarily a Cisco shop, but we've been diversifying in recent years.

What I like most about FortiClient is that it's easy to use. The way it displays information is very straightforward. 

I'd like the ability to specify when EMS is controlling the client and when it's not because you would have a lot more options were it not for the client. As it stands, you need to edit the XML file on EMS to get those options. 

I also think Fortinet could improve the VPN. It's good, but Cisco AnyConnect is a bit better. Fortinet could add split tunneling for the routes, like AnyConnect. Currently, you have to go into the command prompt and then print the route. So someone who's not that knowledgeable of the product will not know how to do it. Fortinet could maybe include some more next-gen AV stuff, but I think that's going to be integrated into the new packages we've got. 

I've been using FortiClient for more than a year now.

I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year. It would bug out while auto-upgrading on this specific version. So, that would be an obvious thing. And bug tracking is bad. FortiClient gives you an internal message that says the bug has been reported, but I cannot find it anywhere online. 

Tech support is one of FortiClient's worst areas. Fortinet's firewall support was much faster and better, I would say. Support for FortiClient isn't bad per se, but it takes you a long time for your ticket to get answered and escalated to a higher level of support, like an actual engineer. Unfortunately, FortiClient's support is based on the West Coast of the United States, so that means that I'm going to get a ticket reply at maybe 4:00 a.m. and then have to wait another day.

Setting up Fortinet was quite easy. I would say it took around two hours.

FortiClient is much cheaper than endpoint protection systems made by Cisco and other companies. Pricing is especially important in Bosnia. We were deploying Cisco M, but not too many companies can afford that.

I would give it eight out of 10 with the VPN. Without the VPN, I would maybe rate it a seven. One of the main selling points is that it integrates all that stuff together.

I am an IT integrator with my company.

This solution is used both in our company and with our clients.

The VPN connection is the feature that I like the most.

I have been working with Fortinet FortiClient for one year.

We use many versions but we use version 6.0 the most.

It's a stable solution. I have not had any issues with stability.

This is an area that I do not have a lot of experience with based on our clients it has not been a requirement.

We have 30 people in our company who are using this solution.

Our client's companies are small.

I have not contacted technical support. Everything as been working efficiently.

Previously, we worked with OpenVPN and Palo Alto.

We switched to Fortinet FortiClient because of the advantage that the free VPN connection device. It has helped us with implementation. It adds value to the solution.

The initial setup was straightforward. It was easy to implement.

I completed the installation and deployment myself. It took approximately 15 minutes.

Pricing is an area that I would like to see improved, as it could be lower.

They offer bundles for one year, two years, or five years. The one year bundle works for me.

I would recommend that you have good preparation, and look into Fortinet Cookbook. You will have much more.

I would rate Fortinet FortiClient a ten out of ten.

Initially, we needed a VPN client, but afterward, we needed some other functionalities included in FortiClient. The primary use is that users have to connect it to the VPN, and the secondary use is for web security.

We are using the latest version, which has become free to use recently. FortiClient released a version that includes web security and antivirus. 

It is not at all interesting for me as a standalone product, but as a product that is integrated with FortiGate with all features, it is actually a great tool and a great experience. I had test installed FortiClient working from home. I remembered and knew which web categories were denied or allowed. All those policies were correctly reflected standalone, for example, on my laptop. 

For buying or deploying it with additional features, apart from VPN client, web security, or antivirus, I would like to see the USB key blocking function included in this solution for endpoint security. For endpoint security, you need antivirus and all of the features included in antivirus software these days, web security, and USB key locking feature. If it is implemented in a way that in one package, you have all the primary features needed for security these days, it would be nice. All of those features will probably be additionally charged as it is a web security feature on FortiClient.

I have been using Fortinet FortiClient for two years.

Sometimes, users cannot connect to the VPN, but this is very rare. When that happens, users just need to restart the computer or shut down FortiClient. In the last two years, out of a hundred users, two or three users reported this case. Afterward, nobody reported this. They know how to solve the issue.

They are actually very good. I have contacted their global support prior to buying FortiGate because I had some questions. Afterward, we contacted the local support for the solutions asking how to do this, how to do that, and is it possible with FortiGate. That's all.

I have been working with this company for two and a half years. When I joined as an IT manager, we weren't using FortiGate at all. They had ISA Server 2006, and I was looking for a replacement because ISA was not my cup of tea. It was old to handle the number of requests that we had. We had an increase in the number of users, and ISA couldn't handle the load. FortiGate was a logical replacement.

Generally, Fortinet is not cheap. The features that are available for free are only for FortiClient VPN clients, not other solutions. It includes web security, antivirus, and one more feature. 

We did some comparisons and decided to use Fortinet. One of the most important things was Gartner's recommendation related to Fortinet, which was actually very high in 2019. It also had a good position in the market in terms of the number of users using this solution and the user experience.

I would recommend this solution, but it depends on the expectations of the users. There are so many solutions like Sophos and Palo Alto. We are looking for an extended solution to prevent unwanted problems with viruses on the internet. We would like to implement extended web security for other users, but we have a limited budget. We would like to implement FortiClient or Trend Micro USB key locket. We are expecting to get the price for Fortinet as well as Trend Micro endpoint security for about a hundred users.

I would rate Fortinet FortiClient a seven out of ten.

The integration of VPN services with endpoint security is valuable. Web filtering and application control are also valuable.

The features for application control and device control must be improved.

We are a reseller, and we have been working with this solution for three years.

I would rate it an eight out of ten.

I use Fortinet FortiClient for a VPN, endpoint protection, and remote access services.

Overall Fortinet FortiClient has good functionality.

We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit. 

I have been using Fortinet FortiClient for approximately two years.

The solution is stable.

I have found Fortinet FortiClient to be scalable.

After everything was implemented, we did not use technical support. We have not needed the support.

The setup takes someone with more experience than I have a while, I imagine it is difficult.

My advice to those wanting to implement this solution is they have to build the infrastructure for Fortinet rather than only do the endpoint by itself. Use the other Fortinet offerings together if you want to benefit the most.

I rate Fortinet FortiClient a nine out of ten.

We use the on-prem deployment model of this solution. Our primary use case is for the customer side and to connect some external sites to our customer.

The most valuable feature is that it's easy to deploy. Deployment, configuration, and troubleshooting are very easy. 

My customers say they need a consultation to fully integrate services. This needs improvement. I would like to see better integration. 

The price could also use improvement. 

In the next release, some of our clients said that while they can select different customers, they get confused and they would like to also see the logo of the company. The name is written but they want to see the logo as well. 

In previous versions there were some bugs but from 5.6 onwards, it's been good and we've had no issues.

Scalability is very good. It's easy to expand the platform and add users. In my company, we have more than 100 users. 

We only require one staff member for deployment and maintenance. 

Technical support will open cases if there is an issue.

We also Cisco and Sophos solutions as well. 

The initial setup is very straightforward. The deployment took around 15 minutes. 

I deployed it myself. 

We also looked at FortiGate. 

I would rate it a nine out of ten. Not a ten because nothing is perfect.