The primary use case of this solution is for antivirus, anti-malware, and endpoint protection.
Head Of Consulting at Acurus
Easy to setup, good support, and the EMS is easy to use
Pros and Cons
- "From Forticlient, the EMS, the central management is easy to use."
- "I would like to see endpoint detection and response included."
What is our primary use case?
What is most valuable?
From FortiClient, the EMS, the central management is easy to use.
The profiles that you can set up centrally as well, are good. We can have different profiles for the main control versus the database server versus an end-user device, which is a good feature.
The VPN all-in-one Endpoint Protection and VPN all-in-one client is a good feature as well.
I think it's pretty good overall, to be honest. In terms of what it does, I am really comfortable with ForitClient.
What needs improvement?
I would like to see endpoint detection and response included.
For how long have I used the solution?
I have been working with FortiClient for approximately two years.
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Fortinet FortiClient
January 2025
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What do I think about the stability of the solution?
There are always a couple of bugs in EMS, but if you upgrade to the latest version, they normally fix them.
The EMS console can be a little buggy, but FortiClient is fine.
How are customer service and support?
We contact technical support all of the time, and for other things as well, and they are very good.
How was the initial setup?
The initial setup is straightforward.
It took about one week to deploy.
What about the implementation team?
I have a team of five engineers who work with us to maintain the solution.
What's my experience with pricing, setup cost, and licensing?
The price point again is silver products and that is what I'm trying to work out. So I don't know if that's a bad or a good thing for Forticlient. I don't know where it's priced.
I don't know about the price.
Which other solutions did I evaluate?
I have not compared it against different products.
What other advice do I have?
I can recommend FortiClient to others who are interested in using it.
I would rate FortiClient an eight out of ten. Nothing ever gets a ten. That would mean that it's perfect and there is no room for improvement. That is never the case with anything in life.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Workplace Support Services at a comms service provider with 10,001+ employees
Easy to set up, fast to connect, and the technical support is good
Pros and Cons
- "Compared to other similar solutions, it is faster in connecting."
- "When we change our endpoint, we have to connect again, which means having to enter our credentials and permissions."
What is our primary use case?
The primary use case of this solution is to connect internal applications, as an internal data center.
What is most valuable?
Compared to other similar solutions, it is faster in connecting.
What needs improvement?
When we change our endpoint, we have to connect again, which means having to enter our credentials and permissions. Also, we are facing some connectivity issues after changing our mode of connection to a public base. It's slow in reconnecting.
I would like to see changes to the speed in the end-user connectivity improved in the next release of FortiClient.
For how long have I used the solution?
I have been using this solution for six months.
How are customer service and technical support?
I have contacted technical support and find they are helpful and have a quick response time.
How was the initial setup?
The initial setup is not as complex as other solutions.
You can deploy it easily, and you always have the technical support available should you need it.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable.
What other advice do I have?
In terms of a traditional VPN, I can recommend this product.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiClient
January 2025
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831,265 professionals have used our research since 2012.
IT Manager/systems engineer at a tech services company with 51-200 employees
Good integration with Fortigate but needs the USB key blocking function
Pros and Cons
- "It is not at all interesting for me as a standalone product, but as a product that is integrated with FortiGate with all features, it is actually a great tool and a great experience. I had test installed FortiClient working from home. I remembered and knew which web categories were denied or allowed. All those policies were correctly reflected standalone, for example, on my laptop."
- "For buying or deploying it with additional features, apart from VPN client, web security, or antivirus, I would like to see the USB key blocking function included in this solution for endpoint security. For endpoint security, you need antivirus and all of the features included in antivirus software these days, web security, and USB key locking feature. If it is implemented in a way that in one package, you have all the primary features needed for security these days, it would be nice. All of those features will probably be additionally charged as it is a web security feature on FortiClient."
What is our primary use case?
Initially, we needed a VPN client, but afterward, we needed some other functionalities included in FortiClient. The primary use is that users have to connect it to the VPN, and the secondary use is for web security.
We are using the latest version, which has become free to use recently. FortiClient released a version that includes web security and antivirus.
What is most valuable?
It is not at all interesting for me as a standalone product, but as a product that is integrated with FortiGate with all features, it is actually a great tool and a great experience. I had test installed FortiClient working from home. I remembered and knew which web categories were denied or allowed. All those policies were correctly reflected standalone, for example, on my laptop.
What needs improvement?
For buying or deploying it with additional features, apart from VPN client, web security, or antivirus, I would like to see the USB key blocking function included in this solution for endpoint security. For endpoint security, you need antivirus and all of the features included in antivirus software these days, web security, and USB key locking feature. If it is implemented in a way that in one package, you have all the primary features needed for security these days, it would be nice. All of those features will probably be additionally charged as it is a web security feature on FortiClient.
For how long have I used the solution?
I have been using Fortinet FortiClient for two years.
What do I think about the stability of the solution?
Sometimes, users cannot connect to the VPN, but this is very rare. When that happens, users just need to restart the computer or shut down FortiClient. In the last two years, out of a hundred users, two or three users reported this case. Afterward, nobody reported this. They know how to solve the issue.
How are customer service and technical support?
They are actually very good. I have contacted their global support prior to buying FortiGate because I had some questions. Afterward, we contacted the local support for the solutions asking how to do this, how to do that, and is it possible with FortiGate. That's all.
Which solution did I use previously and why did I switch?
I have been working with this company for two and a half years. When I joined as an IT manager, we weren't using FortiGate at all. They had ISA Server 2006, and I was looking for a replacement because ISA was not my cup of tea. It was old to handle the number of requests that we had. We had an increase in the number of users, and ISA couldn't handle the load. FortiGate was a logical replacement.
What's my experience with pricing, setup cost, and licensing?
Generally, Fortinet is not cheap. The features that are available for free are only for FortiClient VPN clients, not other solutions. It includes web security, antivirus, and one more feature.
Which other solutions did I evaluate?
We did some comparisons and decided to use Fortinet. One of the most important things was Gartner's recommendation related to Fortinet, which was actually very high in 2019. It also had a good position in the market in terms of the number of users using this solution and the user experience.
What other advice do I have?
I would recommend this solution, but it depends on the expectations of the users. There are so many solutions like Sophos and Palo Alto. We are looking for an extended solution to prevent unwanted problems with viruses on the internet. We would like to implement extended web security for other users, but we have a limited budget. We would like to implement FortiClient or Trend Micro USB key locket. We are expecting to get the price for Fortinet as well as Trend Micro endpoint security for about a hundred users.
I would rate Fortinet FortiClient a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager at Inspira Enterprise
Easy to install with useful security features
Pros and Cons
- "FortiClient's most valuable features are that it's easy to install and connect and has OTP on email IDs and two-factor authentication."
- "FortiClient's encryption key could be stronger so that it's not broken too easily."
What is our primary use case?
I mainly use FortiClient to connect my laptop to my data centers.
What is most valuable?
FortiClient's most valuable features are that it's easy to install and connect and has OTP on email IDs and two-factor authentication.
What needs improvement?
FortiClient's encryption key could be stronger so that it's not broken too easily.
For how long have I used the solution?
I've been using FortiClient for about three years.
What do I think about the stability of the solution?
FortiClient is stable.
How was the initial setup?
The initial setup was easy.
What other advice do I have?
I would rate FortiClient nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
GM Technical Management at PT. DATACOMM DIANGRAHA
Connects the data VPN from the remote office to the headquarters
Pros and Cons
- "It works well and the performance is good."
- "The solution could be more secure. I would like to see more safety features."
What is our primary use case?
We use this to connect the data VPN from the remote office to the headquarters.
This solution is deployed on-prem.
We have 20-30 users, and we plan on increasing usage.
What is most valuable?
It works well and the performance is good.
What needs improvement?
The solution could be more secure. I would like to see more safety features. They could integrate access scanning from the VPN account. We have servers integrated with our firewall. When we changed the firewall, we needed to change the VPN.
For how long have I used the solution?
I have been using this solution for a year.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
It's scalable.
How was the initial setup?
Installation is standard. You can do the installation in-house. Deployment takes about five minutes.
You need a technical team of two or three engineers for installation.
What other advice do I have?
I would rate this solution 8 out of 10.
I would recommend this solution for people who want to start using it.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Co-founder at Korunet
Straightforward installation, scalable, and reliable
Pros and Cons
- "Fortinet FortiClient can be used with FortiManager to observe all actions that are happening."
- "The solution could improve by providing analytics or detailed reports."
What is our primary use case?
We are mainly using Fortinet FortiClient as a VPN solution and secure access in a single, modular lightweight clien.
How has it helped my organization?
The use of IoT devices is growing and it is important to manage data assets. We have to follow rules and standards from our organization that FortiClient has been helped with, it is an important tool on the end-users systems.
What is most valuable?
Fortinet FortiClient can be used with Report to the Security Fabric on the status of a device, including applications running and firmware version. It also send suspicious activities to Our Fortinet Security Fabric
What needs improvement?
The solution could improve by providing analytics or more detailed reports.
For how long have I used the solution?
I have been using Fortinet FortiClient for approximately five years.
What do I think about the stability of the solution?
Fortinet FortiClient is stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have five endpoints that are using the solution.
How was the initial setup?
Fortinet FortiClient is easy to install for end users.
What about the implementation team?
We only needed one engineer that does the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
FortiClient in standalone mode does not require a license. If there is no EMS license or FortiGate FortiClient Telemetry license, no Fortinet support is provided. A license is required to access Fortinet support.
Which other solutions did I evaluate?
I have evaluated other solutions, such as ZTNA Zero-Trust Network Access.
What other advice do I have?
I rate Fortinet FortiClient a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Engineer at Vernity
Free VPN connection included, stable, and easy to implement
Pros and Cons
- "The VPN connection is the feature that I like the most."
What is our primary use case?
I am an IT integrator with my company.
This solution is used both in our company and with our clients.
What is most valuable?
The VPN connection is the feature that I like the most.
For how long have I used the solution?
I have been working with Fortinet FortiClient for one year.
We use many versions but we use version 6.0 the most.
What do I think about the stability of the solution?
It's a stable solution. I have not had any issues with stability.
What do I think about the scalability of the solution?
This is an area that I do not have a lot of experience with based on our clients it has not been a requirement.
We have 30 people in our company who are using this solution.
Our client's companies are small.
How are customer service and technical support?
I have not contacted technical support. Everything as been working efficiently.
Which solution did I use previously and why did I switch?
Previously, we worked with OpenVPN and Palo Alto.
We switched to Fortinet FortiClient because of the advantage that the free VPN connection device. It has helped us with implementation. It adds value to the solution.
How was the initial setup?
The initial setup was straightforward. It was easy to implement.
I completed the installation and deployment myself. It took approximately 15 minutes.
What's my experience with pricing, setup cost, and licensing?
Pricing is an area that I would like to see improved, as it could be lower.
They offer bundles for one year, two years, or five years. The one year bundle works for me.
What other advice do I have?
I would recommend that you have good preparation, and look into Fortinet Cookbook. You will have much more.
I would rate Fortinet FortiClient a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Network Security Manager at Onix-it solutions
Easy to set up and has good technical support
Pros and Cons
- "The initial setup of this solution is easy."
- "FortiClient is not communicating with the new version of the firewall."
What is our primary use case?
We use this solution with our firewall.
We have a hybrid-cloud deployment.
What needs improvement?
FortiClient is not communicating with the new version of the firewall.
For how long have I used the solution?
I have been using this solution for one year.
What do I think about the stability of the solution?
This is a stable solution, although I get disconnected sometimes.
What do I think about the scalability of the solution?
This solution is scalable.
We have approximately three hundred users.
How are customer service and technical support?
I am satisfied with the technical support for this solution.
How was the initial setup?
The initial setup of this solution is easy.
What about the implementation team?
I took care of the deployment myself.
What other advice do I have?
This is a solution that I recommend.
While there are some issues that need to be fixed, they are minor.
I would rate this solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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