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System Engineer at ALLOT
Reseller
Reliable, easy enough to set up, and is easy to use
Pros and Cons
  • "It's got a very friendly user interface."
  • "We would like Fortinet to add the function or the possibility to use all FortiClient features for free."

What is our primary use case?

I need the FortiClient to connect to the remote sites as I'm a network engineer. With FortiClient, I'm setting the network devices on the remote sites.

In general, it's only used for VPN. I don't use all the functionality and features of FortiClient. I know that it has more features such as endpoint control and secure endpoint modules, however, if anything, I'm using the VPN module only.

What is most valuable?

In my opinion, it's easy to use. It's got a very friendly user interface. The GUI is great. I can see my actual list of VPN connections. There's a feature to save the login password to set the type of the VPN (like IPsec VPN, SSL VPN, and so on). It's enough for me in terms of features.

It is stable. 

What needs improvement?

We would like Fortinet to add the function or the possibility to use all FortiClient features for free.

It has enough features in general for our usage requirements. It doesn't need anything more. 

For how long have I used the solution?

I've used the solution for more than two years.

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What do I think about the stability of the solution?

The solution is stable and reliable. I would rate it a five out of five. There are no bugs or glitches. It doesn't crash. It doesn't freeze. 

What do I think about the scalability of the solution?

We don't need to scale the solution. 

In my company, we have other network engineers who also are connecting to the remote site using the FortiClient VPN. There are three people using it directly.

We've never explored increasing usage. 

How are customer service and support?

I've only connected with local Fortinet engineers. I haven't directly reached out to Fortinet's engineers at its central location. We don't really ask for or need assistance.

Which solution did I use previously and why did I switch?

I've previously used Palo Alto.

How was the initial setup?

Two people participated in the deployment and three people handle any daily work and maintenance. 

We are network engineers and found the process to be very simple and straightforward. 

I can't recall how long it took to have everything set up and deployed. It wasn't that long. 

What about the implementation team?

We handled the deployment ourselves. 

All of us are very skilled in deploying. Some of us also have the certificate for NSE 4.

What's my experience with pricing, setup cost, and licensing?

Our company isn't planning to buy the full version as it's not needed now.

What other advice do I have?

We are resellers of Fortinet products. However, we've only resold FortiGate products, not FortiClient. 

The FortiClient VPN is deployed on the machines in Windows. I'm not sure which version we're using. 

I'd rate the solution ten out of ten. So far, everything has been good. It's a great way to connect remotely; people should use it for that. I'd recommend people use it. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
General Manager IT at Chase Up
Real User
Useful two way authentication, reliable, and secure VPN
Pros and Cons
  • "The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure."
  • "The features of Fortinet FortiClient could be improved."

What is our primary use case?

We use Fortinet FortiClient to secure our connection when our team works in different locations worldwide. We needed dual authentication for our user verification. 

What is most valuable?

The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure.

What needs improvement?

The features of Fortinet FortiClient could be improved.

For how long have I used the solution?

I have been using Fortinet FortiClient for approximately two years.

What do I think about the stability of the solution?

I rate the scalability of Fortinet FortiClient a nine out of ten.

What do I think about the scalability of the solution?

We have approximately 34 licenses being used in our company.

How are customer service and support?

I have received a high level of support.

I rate the support of Fortinet FortiClient a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Fortinet FortiClient is simple. 

What was our ROI?

The solution is set up on many servers and it has been working very well.

I rate the stability of Fortinet FortiClient a nine out of ten.

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive. We need more discounted rates in Pakistan. The price of the solution could be reduced to be more affordable for the solution.

I rate the price of Fortinet FortiClient a nine out of ten.

What other advice do I have?

I recommend this solution to others because it is simple and secure, we depend on it.

I rate Fortinet FortiClient a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Fortinet FortiClient
March 2025
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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AICARDO Sylvain - PeerSpot reviewer
System Engeneer at Inatum
Real User
Easy to use, simple configuration, but stable need improvement
Pros and Cons
  • "The most valuable features of Fortinet FortiClient are ease of use and simple configuration."
  • "Fortinet FortiClient could improve the connection because sometimes it drops."

What is our primary use case?

I use Fortinet FortiClient to protect my connection to my company. It is a VPN.

What is most valuable?

The most valuable features of Fortinet FortiClient are ease of use and simple configuration.

What needs improvement?

Fortinet FortiClient could improve the connection because sometimes it drops.

For how long have I used the solution?

I have been using Fortinet FortiClient for approximately one year.

What do I think about the stability of the solution?

Fortinet FortiClient could improve the stability.

What do I think about the scalability of the solution?

We have approximately 800 people using Fortinet FrotiClient in my company.

How are customer service and support?

I have not used the support from Fortinet FortiClient.

Which solution did I use previously and why did I switch?

I previously used Pulse Connect Secure and it was more stable than Fortinet FortiClient.

What other advice do I have?

I rate Fortinet FortiClient a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Security Analyst with 11-50 employees
Real User
Easy to use, straightforward setup and scalable with VeloCloud integration
Pros and Cons
  • "The EMS server gives us good control and central management."
  • "The reports could be easier to set up."

What is our primary use case?

We primarily use FortiClient for our VPN access.

How has it helped my organization?

We were on the free version before, then transitioned to the EMS server. Now that we transitioned to that, it's been extremely helpful.

What is most valuable?

The EMS server gives us good control and central management. The product is easy to use. Integration with VeloCloud allows immediate deployment, rather than having to wait six months for a piece of hardware. 

What needs improvement?

The reports could be easier to set up.

For how long have I used the solution?

We've used it for five or six years.

What do I think about the stability of the solution?

The solution has been stable. It's been good.

What do I think about the scalability of the solution?

Yes, it's scalable.

How are customer service and support?

I had to call them to figure out how I was going to transition from the old unmanaged client, and we had to push out the new managed client. I reached out to them about how we were going to attack that, and they were good. Their engineers really know their product well.


How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We have a network engineer, so he's the one who deals with Fortinet.

What other advice do I have?

I would rate Fortinet FortiClient an eight out of ten. It's so easy to use. I just wish the reports were a little easier to use.

We are going through a growth spurt, buying up many little offices. FortiClient integrated with VeloCloud allows us to convert them fast, and that's our end game.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at Mar Consulting Services
Real User
Single point of management solution
Pros and Cons
  • "The most valuable feature is the single pane of glass, single point of management."
  • "One area that could be improved is cost, but you've got to pay for what you get."

What is our primary use case?

Our primary use case is when we've set up a Forti VPN or a IPsec VPN Full Mesh of 18 different locations on our FortiGates. It goes hand in hand with the FortiAPs as well.

What is most valuable?

The most valuable feature is the single pane of glass, single point of management.

What needs improvement?

One area that could be improved is cost, but you've got to pay for what you get.

What do I think about the stability of the solution?

The stability of the solution is very good.

What do I think about the scalability of the solution?

Scalability of the solution is very good.

How are customer service and support?

The tech support with Fortinet is phenomenal.

How was the initial setup?

The initial setup is very straightforward.

What was our ROI?

Return On Investments for the solution would be about a 4 out of 5.We've set up Full Mesh and then we piggybacked on the ability to print anywhere. We have networked our phone systems together so that we can dial any of our locations on a four-digit dial, versus having to dial the 10-digit phone numbers. It's quick, it's easy, and a lot better for the staff.

What other advice do I have?

The biggest lesson I've learned with this solution is just keep the documentation up to date.

I would give this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Director, Technical Support and Product Development at Exclusive Networks
Real User
Non-disruptive with a great interface
Pros and Cons
  • "Fortinet FortiClient is not disruptive, and its interface is great. It has an in-built VPN, which is very useful."
  • "There isn't much to improve in terms of features and comparison with other vendors. It just needs to stay more up to date in catching the malware. The user interface may be improved, which would be a minor enhancement. Unlike central management, in endpoint security, the end users don't need to keep looking at the endpoint user interface. The technology is the most important thing in endpoint security."

What is most valuable?

Fortinet FortiClient is not disruptive, and its interface is great. It has an in-built VPN, which is very useful.

What needs improvement?

There isn't much to improve in terms of features and comparison with other vendors. It just needs to stay more up to date in catching the malware. 

The user interface may be improved, which would be a minor enhancement. Unlike central management, in endpoint security, the end users don't need to keep looking at the endpoint user interface. The technology is the most important thing in endpoint security. 

For how long have I used the solution?

I have been using this solution for over ten years. 

What do I think about the stability of the solution?

Fortinet FortiClient is very good in terms of stability.

What do I think about the scalability of the solution?

I don't find any problem at all. I can have one user or ten users. Scalability pretty much remains the same.

How are customer service and technical support?

I never had to call their support. 

Which solution did I use previously and why did I switch?

I used to use Trend Micro, and it is pretty good. I have also used McAfee and a few different ones. McAfee is probably the worst in my opinion. It is very disruptive. 

Both Trend Micro and Fortinet FortiClient are non-disruptive. They are pretty much like Microsoft Essential. Once you set them up, you never bother with the user interface. The interface stays in the background and does not interrupt the daily work.

What other advice do I have?

Fortinet has acquired a company called enSilo, which is into EDR. As a result, Fortinet basically has EPP as well as EDR. Generally, a lot of EPPs cannot coexist, but Fortinet EPP and EDR can coexist, so that's a plus.

I would rate Fortinet FortiClient a nine out of ten. It's very popular and easy to use. That's why I have stayed with Fortinet FortiClient for ten years.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Nyiko M - PeerSpot reviewer
Client Services Manager at a consultancy with 11-50 employees
Real User
Top 20
A highly stable and easy-to-use solution that is suitable for small, medium, and enterprise businesses
Pros and Cons
  • "Fortinet FortiClient is easy to use, and the single-access managed login is pretty good."
  • "The solution's access control could be improved."

What is most valuable?

Fortinet FortiClient is easy to use, and the single-access managed login is pretty good. The solution incorporates the Microsoft portion of things, which is very nice. In terms of VPN, Fortinet FortiClient is a very good solution.

What needs improvement?

The solution's access control could be improved. It's a little difficult to work on access control because a lot of things are grouped under certain access groups in terms of things that go under gambling when sometimes they're not even gambling.

For how long have I used the solution?

I have been working with Fortinet FortiClient for three years.

What do I think about the stability of the solution?

Fortinet FortiClient is a very stable solution.

What do I think about the scalability of the solution?

We recommend Fortinet FortiClient for small, medium, and enterprise businesses.

I rate Fortinet FortiClient an eight out of ten for scalability.

How are customer service and support?

The technical support team's response time is good.

How was the initial setup?

The solution's initial setup is pretty straightforward.

What other advice do I have?

Overall, I rate Fortinet FortiClient an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
AshirbadDasmohapatra - PeerSpot reviewer
Lead Engineer - Work Modernization at Searce Inc
Real User
Top 5Leaderboard
Provides a stable and secure VPN connection for remote access
Pros and Cons
  • "From my perspective as an end user, it's consistently stable, and I would rate the stability as a nine out of ten."
  • "More integration would be beneficial."

What is our primary use case?

Our main use case is when I need to work from home. For instance, if I'm not going to the office today and I need to access files hosted on our local servers, I use FortiClient to connect to the network. This also helps me avoid using virtual machines that are located on-premises. So, my primary use case is accessing the network remotely via VPN to work with VMs. However, I'm not responsible for the overall management; that's handled by our IT team.

What is most valuable?

Almost every VPN solution offers similar features. You input your credentials, log in, and gain access to a virtual IT environment assigned to you. This is the core functionality of a VPN, and we have that with FortiClient. Personally, it's fine for me.

What needs improvement?

While it's been excellent, I suppose even faster connectivity would be great.

More integration would be beneficial. Faster connectivity is always welcome.

For how long have I used the solution?

I have been using this solution for three years. We use the latest version. 

What do I think about the stability of the solution?

From my perspective as an end user, it's consistently stable, and I would rate the stability as a nine out of ten.

What do I think about the scalability of the solution?

It's not designed for scalability; it's a VPN solution meant for individual users.

How was the initial setup?

FortiClient was pre-installed on my machine.  It is deployed both on-premises and cloud environments. 

What other advice do I have?

Overall, I would rate the solution a nine out of ten because it has been very stable for me.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.