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System Engineer at ALLOT
Reseller
Reliable, easy enough to set up, and is easy to use
Pros and Cons
  • "It's got a very friendly user interface."
  • "We would like Fortinet to add the function or the possibility to use all FortiClient features for free."

What is our primary use case?

I need the FortiClient to connect to the remote sites as I'm a network engineer. With FortiClient, I'm setting the network devices on the remote sites.

In general, it's only used for VPN. I don't use all the functionality and features of FortiClient. I know that it has more features such as endpoint control and secure endpoint modules, however, if anything, I'm using the VPN module only.

What is most valuable?

In my opinion, it's easy to use. It's got a very friendly user interface. The GUI is great. I can see my actual list of VPN connections. There's a feature to save the login password to set the type of the VPN (like IPsec VPN, SSL VPN, and so on). It's enough for me in terms of features.

It is stable. 

What needs improvement?

We would like Fortinet to add the function or the possibility to use all FortiClient features for free.

It has enough features in general for our usage requirements. It doesn't need anything more. 

For how long have I used the solution?

I've used the solution for more than two years.

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December 2024
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What do I think about the stability of the solution?

The solution is stable and reliable. I would rate it a five out of five. There are no bugs or glitches. It doesn't crash. It doesn't freeze. 

What do I think about the scalability of the solution?

We don't need to scale the solution. 

In my company, we have other network engineers who also are connecting to the remote site using the FortiClient VPN. There are three people using it directly.

We've never explored increasing usage. 

How are customer service and support?

I've only connected with local Fortinet engineers. I haven't directly reached out to Fortinet's engineers at its central location. We don't really ask for or need assistance.

Which solution did I use previously and why did I switch?

I've previously used Palo Alto.

How was the initial setup?

Two people participated in the deployment and three people handle any daily work and maintenance. 

We are network engineers and found the process to be very simple and straightforward. 

I can't recall how long it took to have everything set up and deployed. It wasn't that long. 

What about the implementation team?

We handled the deployment ourselves. 

All of us are very skilled in deploying. Some of us also have the certificate for NSE 4.

What's my experience with pricing, setup cost, and licensing?

Our company isn't planning to buy the full version as it's not needed now.

What other advice do I have?

We are resellers of Fortinet products. However, we've only resold FortiGate products, not FortiClient. 

The FortiClient VPN is deployed on the machines in Windows. I'm not sure which version we're using. 

I'd rate the solution ten out of ten. So far, everything has been good. It's a great way to connect remotely; people should use it for that. I'd recommend people use it. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Syed Ali Waqas - PeerSpot reviewer
Head IT at Burraq Cyber Security Solutions
Real User
Top 5
Improves our organization's security by providing an automated system that updates all end-user information without human interaction
Pros and Cons
  • "The most valuable feature of FortiClient is its high security level."
  • "The most valuable feature of FortiClient is its high security level."
  • "FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches."
  • "FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches."

What is our primary use case?

My customers are using FortiClient for remote access through an IPsec VPN tunnel. We provide a complete solution in FortiClient, and they connect their FortiClient to their office and remote site. This allows them to connect all their machines and work from home.

How has it helped my organization?

FortiClient enhances our organization's security by providing an automated system that updates all end-user information without human interaction. This offers a very strong security posture with minimal engineering involvement.

What is most valuable?

The most valuable feature of FortiClient is its high security level. Additionally, it has a user-friendly interface and managed services. It is recommended and accepted by US government agencies, which is crucial for our clients who require IT audits, especially those in the medical services sector in the USA.

What needs improvement?

FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches. The initial setup process also requires improvements, as new releases often come with issues that need patching.

For how long have I used the solution?

I have been using FortiClient since 2019.

What do I think about the stability of the solution?

There are stability issues, as we often face bugs and issues requiring lengthy resolution processes through support.

What do I think about the scalability of the solution?

The scalability is rated seven. I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.

How are customer service and support?

The customer service and support are rated eight out of ten. They provide very good support, and an issue I had was resolved quickly over the phone.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup has challenges, especially when new releases are introduced with issues. We need to rely on the latest patch for a more reliable setup.

What about the implementation team?

We deploy FortiClient via cloud-based services. I do not participate directly in the deployment process.

What's my experience with pricing, setup cost, and licensing?

FortiClient pricing is rated six, which is higher than some competitors like Sophos. Although it provides good package solutions, justifying the price to clients can be difficult.

What other advice do I have?

I suggest implementing Fortinet VM to evaluate FortiClient features. They offer a one-month trial, allowing users to determine if it is valuable for them or not.

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: consultant
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Fortinet FortiClient
December 2024
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Information Security Engineer at a healthcare company with 1,001-5,000 employees
Real User
Does a lot of things, has good security features, and is easy to scale
Pros and Cons
  • "It is a fantastic product. Its overall security is valuable. We are very impressed with the web filtering and the application firewall it provides."
  • "The software inventory part is not yet up-to-date. It doesn't have a great interface, which is a disadvantage. I wish we could leverage it, but we don't use it at all because it's not that reliable."

What is our primary use case?

We are using it for our web filtering and VPN needs. We are one version behind the latest one. 

It was deployed on-prem, but we moved it to the cloud. It is a public cloud provided by Fortinet.

What is most valuable?

It is a fantastic product. Its overall security is valuable. We are very impressed with the web filtering and the application firewall it provides. 

What needs improvement?

The software inventory part is not yet up-to-date. It doesn't have a great interface, which is a disadvantage. I wish we could leverage it, but we don't use it at all because it's not that reliable.

For how long have I used the solution?

We deployed it about a year back, and I use it pretty much every day.

What do I think about the stability of the solution?

We haven't seen any downtime since we deployed it about a year back. It has been pretty good.

What do I think about the scalability of the solution?

We have deployed it across all employee laptops. We have approximately 1,500 users. 

It was easy to scale. We got merged with another company, and it was easily scalable.

How are customer service and support?

Their support is good.

Which solution did I use previously and why did I switch?

We used Cisco AnyConnect. Because we had FortiGate on the other side, we decided to go with Fortinet.

How was the initial setup?

It was straightforward. 

What about the implementation team?

I did it myself. Their support was also good.

What's my experience with pricing, setup cost, and licensing?

It is not that expensive. It was within the range. A dollar per user per month is nothing.

What other advice do I have?

It definitely fulfills the purpose. It does a lot of things. I'm specifically using it for web filtering and VPN, but it also has other features. The zero-trust network feature is one of them. I haven't yet tried their zero network policies, and that's something that I'm now looking into. They claim to have fantastic features there, and that's the next one for me to try.

They also have an antivirus, but because we already have a Microsoft one, I just didn't give it a try. It is a part of the huge list of its benefits.

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2093079 - PeerSpot reviewer
Enterprise Solutions Consultant at a computer software company with 201-500 employees
Real User
Top 5
Powerful with good connectivity and the ability to expand
Pros and Cons
  • "It is very powerful."
  • "The solution requires skillful users."

What is our primary use case?

We primarily use the solution support on the customer's network. It's a VPN product. We enter into their network and give support. 

What is most valuable?

It's good to use the solution with other solutions. There's good connectivity.

It is very powerful. 

The solution is good for scalability. 

If you are knowledgable, it can be set up rather easily.

What needs improvement?

The solution requires skillful users. 

There are a lot of requirements. It makes it a bit complex to use. 

Security could always be improved. This is true for every VPN provider. We are seeing quantum computers, and it's only a matter of time before we will be using something like this we'll need security to match, including quantum-safe keys for VPNs and so on. 

For how long have I used the solution?

I've used the solution for two to four years. 

What do I think about the scalability of the solution?

The solution can scale, at least for my purposes. I'm not sure if there is a limit to how large it can scale. It can scale security-wise. Users can move from a simple password to two-factor authentication. 

How are customer service and support?

Technical support has not been used. We don't have any issues with the problem.

Which solution did I use previously and why did I switch?

I work with a lot of clients and therefore use a lot of VPN solutions. For example, we also use Palo Alto or OpenVPN. OpenVPN is simpler to use. 

How was the initial setup?

I find the solution very easy to set up as I am knowledgeable. 

The solution can be deployed in ten minutes. If you need to configure something, it might take five minutes more on a new computer. 

The deployment is very easy. You simply download the solution from Fortinet, and the installation software is simple to click through, so long as you don't need too many configurations. 

What's my experience with pricing, setup cost, and licensing?

I can't speak to the pricing. The customer handled the costs. 

What other advice do I have?

We're using the latest version of the solution. 

We use the solution personally as our clients use the product. 

I'd rate the solution nine out of ten. I'd recommend the solution to others. It is a very good product. OpenVPN is also quite a good solution as well. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Security Manager at Alternative Solutions
Real User
Top 5
A solution that strengthens endpoint security through integrated visibility
Pros and Cons
  • "We mainly use this solution because we have many Fortinet solutions like antivirus and SSL assessment."
  • "I heard that Fortinet is going to enhance the firmware to have mobile versions. One is like Linux long-term support SCS and one with new features, but there is no support here. We spoke with the vendor multiple times, and they said that they will release these features soon."

What is most valuable?

We mainly use this solution because we have many Fortinet solutions like antivirus and SSL assessment.  

What needs improvement?

I heard that Fortinet is going to enhance the firmware to have mobile versions. One is like Linux long-term support SCS and one with new features, but there is no support here. We spoke with the vendor multiple times, and they said that they will release these features soon.

For how long have I used the solution?

I have been using Fortinet FortiClient for two years.

What do I think about the stability of the solution?

It is a very stable solution. 

What do I think about the scalability of the solution?

It has lengthy features, and with minimum requirements, you will need to scale up the hardware requirement to scale up the product.

How was the initial setup?

The initial setup is straightforward. 

What's my experience with pricing, setup cost, and licensing?

The pricing is a six out of ten. 

What other advice do I have?

Overall, I rate the solution a seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/Integrator
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Nyiko M - PeerSpot reviewer
Client Services Manager at a consultancy with 11-50 employees
Real User
Top 20
A highly stable and easy-to-use solution that is suitable for small, medium, and enterprise businesses
Pros and Cons
  • "Fortinet FortiClient is easy to use, and the single-access managed login is pretty good."
  • "The solution's access control could be improved."

What is most valuable?

Fortinet FortiClient is easy to use, and the single-access managed login is pretty good. The solution incorporates the Microsoft portion of things, which is very nice. In terms of VPN, Fortinet FortiClient is a very good solution.

What needs improvement?

The solution's access control could be improved. It's a little difficult to work on access control because a lot of things are grouped under certain access groups in terms of things that go under gambling when sometimes they're not even gambling.

For how long have I used the solution?

I have been working with Fortinet FortiClient for three years.

What do I think about the stability of the solution?

Fortinet FortiClient is a very stable solution.

What do I think about the scalability of the solution?

We recommend Fortinet FortiClient for small, medium, and enterprise businesses.

I rate Fortinet FortiClient an eight out of ten for scalability.

How are customer service and support?

The technical support team's response time is good.

How was the initial setup?

The solution's initial setup is pretty straightforward.

What other advice do I have?

Overall, I rate Fortinet FortiClient an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Engineer at BAZ
Real User
Enables me to spend less time managing my user's internet usage but the web filter needs improvement
Pros and Cons
  • "I think the solution is highly scalable."
  • "I would like to see an improvement in the web filter, because I think it can be more user-friendly."

What is our primary use case?

Our primary use case of this solution is for VPN connections. We use this program for VPN connection and antivirus purposes. We use the program each and every day.

How has it helped my organization?

We had challenges with managing our use of in terms of daily usage. The moment we deployed FortiClient we were able to start managing our user's usage of the internet. I'd say it has greatly improved our organization because now we don't have people spending too much of their time on unauthorized websites. 

What is most valuable?

The most valuable feature of this program is the web filtering, because it allows me to control my users to be safe on the internet. I can put limitations on what I don't want them to surf on the internet.

What needs improvement?

I would like to see an improvement in the web filter, because I think it can be more user-friendly. For instance, if I want to authorize a user to access a certain website, it should be easy for that user to edit those websites on the exempted list. But sometimes I find that my users can't do that when I am not at the office. Due to the fact that some of our users operate remotely, it sometimes happen that they can't access a specific website. Then I have to go through all the websites, or dive into the users machine just so that I can change the configuration. I therefore think it should be a little bit easier for a user to add a certain website to the exempted list. 

Something else that should be worked on, is the compatibility issues between versions 6.2 and 6.0, because it is not easy to upgrade your firewall to the latest version with admin. If you want to upgrade, you need a hardware change. 

For how long have I used the solution?

I've been using FortiClient for eight months now.

What do I think about the stability of the solution?

We haven't had any stability issues or viruses since we started using FortiClient. 

What do I think about the scalability of the solution?

I think the solution is highly scalable. If you know how to deploy the solutions to other clients, scalability will be smooth. We currently have 30 users. Only one of the users is an admin and the rest are customers, or end-users. We do have plans to increase our usage, because our company is growing, and that means that our number of FortiClient customers will increase.

How are customer service and technical support?

The technical support gets a seven out of ten rating from me. They are okay.

Which solution did I use previously and why did I switch?

We used Symantec Endpoint Protection but then we decided to standardize our operation and then we started using FortiClient too. So instead of having each and every user using a different antivirus on different machines, we decided to standardize even though some of our users still had valid Symantec licenses. At that time we had two antiviruses running at the same time and two solutions running at the same time.

In the end, we decided to use FortiClient in our environment, because it offered VPN connection and antivirus purposes.

How was the initial setup?

The initial setup was straightforward and it took me about an hour to deploy the program on our premises. I did the deployment myself, because I am responsible for the IT operations.

What's my experience with pricing, setup cost, and licensing?

An annual license costs about 1.5 to 3,000 US dollars. There are no additional costs.

What other advice do I have?

I would rate it a seven out of ten. My advice to others would be that they should standardize whatever they are running on their environment. If they are going for FortiClient, especially the 6.2 version, they need to standardize or upgrade their computer to standard specifications. I will also advise them to read the instructions so that they don't have any issues when they deploy FortiClient. They should plan accordingly before deploying FortiClient. Once they are sure about the policies they want to implement, they can proceed and deploy FortiClient. That would save them on deployment time and on troubleshooting if things go wrong. Proper planning is required before the deployment of FortiClient.

One of the biggest lessons I learned after a long struggle, was when some of my users were being denied access to a certain website some were marked as malicious and some were not suitable for viewing. My initial thought was that the firewall was the problem and that it was blocking all these users from accessing these websites. But I later realized that it wasn't the firewall blocking them, but FortiClient.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network Engineer at a government with 5,001-10,000 employees
Real User
A trouble-free solution that allows us to connect to our partner's FortiGate gateway
Pros and Cons
  • "It's pretty stable, and I don't have any problems with it."
  • "I haven't found that that solution does anything amazing."

What is our primary use case?

We are using FortiClient for five to six users. Our primary use for this solution is to access a resource in our partner's network. They manage our call center.

How has it helped my organization?

This allows us to connect with our client who uses the FortiGate Firewall solution.

What is most valuable?

This is a standard VPN client, and it works for our requirements.

What needs improvement?

I haven't found that that solution does anything amazing. There is nothing special about it. It works trouble free just like any other client.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's pretty stable, and I don't have any problems with it.

What do I think about the scalability of the solution?

Scalability doesn't apply to the client. It works on a single endpoint. Scalability is something that is relevant to the FortiGate Firewall, and we do not use that product.

How are customer service and technical support?

Our partner is the one who runs the system, so if we need technical support then it is them that we contact.

Which solution did I use previously and why did I switch?

The other one that we use is AnyConnect, which is for the majority of our remote users. Only one of our partners requires us to use FortiClient.

How was the initial setup?

The setup is straightforward for a VPN client. The deployment takes about ten minutes.

What about the implementation team?

The implementation and deployment were completed in-house.

We just installed the clients and put in the configurations.

What's my experience with pricing, setup cost, and licensing?

Anyone can download this product for free, but you have to have a FortiGate gateway that you are connecting to.

What other advice do I have?

This product is not terrible, but I don't have any basis in which to say that it is good.

Because we don't really have any problems with it, I would rate this product a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.