It's useful to permit users working from home to connect to the internal infrastructure, sort of as an on-prem resource, in a secure way.
Security architect at ASD
Easy to configure and access in a work from home setup
Pros and Cons
- "I find it very easy to configure and also very stable."
- "An area of improvement could be better integration with the active directory. I did not find it easy to configure."
What is our primary use case?
What is most valuable?
I find it very easy to configure and also very stable. It integrates well with Windows 10.
What needs improvement?
An area of improvement could be better integration with the active directory. I did not find it easy to configure.
For how long have I used the solution?
I worked with different versions of Fortinet for two years, specifically in 2019 and 2020. I used it to configure the server part of the FortiClient.
Buyer's Guide
Fortinet FortiClient
November 2024
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814,649 professionals have used our research since 2012.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It's not very scalable. We don't have a lot of availability. We only have one gateway and the clients connect to it.
It depends on the product you buy based on the performance, but you can start from 200 and above.
How are customer service and support?
The customer service and support are good. Although, the only point I don't like is that they take too much time to escalate the case. You have to do a lot of things yourself, even if it's something that needs their attention, so it's quite difficult to escalate it a little bit.
How was the initial setup?
The initial setup is quite easy. It's not so much about the technical staff as it is about the initial configuration on the firewall side. This includes setting up certificates for secure connections and creating groups for users. It requires understanding what is needed for each group and user and then configuring it accordingly. If it's a new deployment, it's quite easy. However, it could be more difficult if you need to replicate it from other systems.
What about the implementation team?
The deployment process involved several steps to ensure the solution was properly configured and accessible.
First of all, we had to configure the company's firewall to ensure it was deployed correctly. Then we had to configure the interface to connect to the system, set up certificate group user policies, and configure all the necessary steps. After that, we had to install FortiClient and configure it correctly to ensure the resources were accessible.
The deployment process took around two weeks to complete, but that was because we had to ensure everything was configured correctly and tested thoroughly before it could be fully implemented.
What's my experience with pricing, setup cost, and licensing?
There are no licensing fees for the VPN.
What other advice do I have?
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Does a lot of things, has good security features, and is easy to scale
Pros and Cons
- "It is a fantastic product. Its overall security is valuable. We are very impressed with the web filtering and the application firewall it provides."
- "The software inventory part is not yet up-to-date. It doesn't have a great interface, which is a disadvantage. I wish we could leverage it, but we don't use it at all because it's not that reliable."
What is our primary use case?
We are using it for our web filtering and VPN needs. We are one version behind the latest one.
It was deployed on-prem, but we moved it to the cloud. It is a public cloud provided by Fortinet.
What is most valuable?
It is a fantastic product. Its overall security is valuable. We are very impressed with the web filtering and the application firewall it provides.
What needs improvement?
The software inventory part is not yet up-to-date. It doesn't have a great interface, which is a disadvantage. I wish we could leverage it, but we don't use it at all because it's not that reliable.
For how long have I used the solution?
We deployed it about a year back, and I use it pretty much every day.
What do I think about the stability of the solution?
We haven't seen any downtime since we deployed it about a year back. It has been pretty good.
What do I think about the scalability of the solution?
We have deployed it across all employee laptops. We have approximately 1,500 users.
It was easy to scale. We got merged with another company, and it was easily scalable.
How are customer service and support?
Their support is good.
Which solution did I use previously and why did I switch?
We used Cisco AnyConnect. Because we had FortiGate on the other side, we decided to go with Fortinet.
How was the initial setup?
It was straightforward.
What about the implementation team?
I did it myself. Their support was also good.
What's my experience with pricing, setup cost, and licensing?
It is not that expensive. It was within the range. A dollar per user per month is nothing.
What other advice do I have?
It definitely fulfills the purpose. It does a lot of things. I'm specifically using it for web filtering and VPN, but it also has other features. The zero-trust network feature is one of them. I haven't yet tried their zero network policies, and that's something that I'm now looking into. They claim to have fantastic features there, and that's the next one for me to try.
They also have an antivirus, but because we already have a Microsoft one, I just didn't give it a try. It is a part of the huge list of its benefits.
I would rate it a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Fortinet FortiClient
November 2024
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
814,649 professionals have used our research since 2012.
Enterprise Solutions Consultant at a computer software company with 201-500 employees
Powerful with good connectivity and the ability to expand
Pros and Cons
- "It is very powerful."
- "The solution requires skillful users."
What is our primary use case?
We primarily use the solution support on the customer's network. It's a VPN product. We enter into their network and give support.
What is most valuable?
It's good to use the solution with other solutions. There's good connectivity.
It is very powerful.
The solution is good for scalability.
If you are knowledgable, it can be set up rather easily.
What needs improvement?
The solution requires skillful users.
There are a lot of requirements. It makes it a bit complex to use.
Security could always be improved. This is true for every VPN provider. We are seeing quantum computers, and it's only a matter of time before we will be using something like this we'll need security to match, including quantum-safe keys for VPNs and so on.
For how long have I used the solution?
I've used the solution for two to four years.
What do I think about the scalability of the solution?
The solution can scale, at least for my purposes. I'm not sure if there is a limit to how large it can scale. It can scale security-wise. Users can move from a simple password to two-factor authentication.
How are customer service and support?
Technical support has not been used. We don't have any issues with the problem.
Which solution did I use previously and why did I switch?
I work with a lot of clients and therefore use a lot of VPN solutions. For example, we also use Palo Alto or OpenVPN. OpenVPN is simpler to use.
How was the initial setup?
I find the solution very easy to set up as I am knowledgeable.
The solution can be deployed in ten minutes. If you need to configure something, it might take five minutes more on a new computer.
The deployment is very easy. You simply download the solution from Fortinet, and the installation software is simple to click through, so long as you don't need too many configurations.
What's my experience with pricing, setup cost, and licensing?
I can't speak to the pricing. The customer handled the costs.
What other advice do I have?
We're using the latest version of the solution.
We use the solution personally as our clients use the product.
I'd rate the solution nine out of ten. I'd recommend the solution to others. It is a very good product. OpenVPN is also quite a good solution as well.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technical Director at Kaldera Ltd
Provides helpful filtering and authentication for remote sites with deployed firewalls
Pros and Cons
- "For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful."
- "The filtering process could be improved."
What is our primary use case?
We are resellers. The solution is deployed on-premises.
Less than 50 people use this solution in my company.
What is most valuable?
For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful.
What needs improvement?
With more features, the solution would be more independent from the firewall because some sites don't require a firewall to be installed. FortiClient could be more centralized. The filtering process could be improved.
For how long have I used the solution?
I have used Fortinet for more than five years.
What do I think about the stability of the solution?
We haven't had any issues with the stability.
What do I think about the scalability of the solution?
It's scalable.
How was the initial setup?
The setup is straightforward.
Which other solutions did I evaluate?
We compared FortiClient with Sophos, but we already had FortiGate deployed on those sites, so we went with FortiClient.
What other advice do I have?
I would rate this solution eight out of ten.
I would recommend this solution to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Security Manager at Alternative Solutions
A solution that strengthens endpoint security through integrated visibility
Pros and Cons
- "We mainly use this solution because we have many Fortinet solutions like antivirus and SSL assessment."
- "I heard that Fortinet is going to enhance the firmware to have mobile versions. One is like Linux long-term support SCS and one with new features, but there is no support here. We spoke with the vendor multiple times, and they said that they will release these features soon."
What is most valuable?
We mainly use this solution because we have many Fortinet solutions like antivirus and SSL assessment.
What needs improvement?
I heard that Fortinet is going to enhance the firmware to have mobile versions. One is like Linux long-term support SCS and one with new features, but there is no support here. We spoke with the vendor multiple times, and they said that they will release these features soon.
For how long have I used the solution?
I have been using Fortinet FortiClient for two years.
What do I think about the stability of the solution?
It is a very stable solution.
What do I think about the scalability of the solution?
It has lengthy features, and with minimum requirements, you will need to scale up the hardware requirement to scale up the product.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing is a six out of ten.
What other advice do I have?
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner/Integrator
Last updated: May 16, 2024
Flag as inappropriateClient Services Manager at a consultancy with 11-50 employees
A highly stable and easy-to-use solution that is suitable for small, medium, and enterprise businesses
Pros and Cons
- "Fortinet FortiClient is easy to use, and the single-access managed login is pretty good."
- "The solution's access control could be improved."
What is most valuable?
Fortinet FortiClient is easy to use, and the single-access managed login is pretty good. The solution incorporates the Microsoft portion of things, which is very nice. In terms of VPN, Fortinet FortiClient is a very good solution.
What needs improvement?
The solution's access control could be improved. It's a little difficult to work on access control because a lot of things are grouped under certain access groups in terms of things that go under gambling when sometimes they're not even gambling.
For how long have I used the solution?
I have been working with Fortinet FortiClient for three years.
What do I think about the stability of the solution?
Fortinet FortiClient is a very stable solution.
What do I think about the scalability of the solution?
We recommend Fortinet FortiClient for small, medium, and enterprise businesses.
I rate Fortinet FortiClient an eight out of ten for scalability.
How are customer service and support?
The technical support team's response time is good.
How was the initial setup?
The solution's initial setup is pretty straightforward.
What other advice do I have?
Overall, I rate Fortinet FortiClient an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Owner at Mar Consulting Services
Single point of management solution
Pros and Cons
- "The most valuable feature is the single pane of glass, single point of management."
- "One area that could be improved is cost, but you've got to pay for what you get."
What is our primary use case?
Our primary use case is when we've set up a Forti VPN or a IPsec VPN Full Mesh of 18 different locations on our FortiGates. It goes hand in hand with the FortiAPs as well.
What is most valuable?
The most valuable feature is the single pane of glass, single point of management.
What needs improvement?
One area that could be improved is cost, but you've got to pay for what you get.
What do I think about the stability of the solution?
The stability of the solution is very good.
What do I think about the scalability of the solution?
Scalability of the solution is very good.
How are customer service and support?
The tech support with Fortinet is phenomenal.
How was the initial setup?
The initial setup is very straightforward.
What was our ROI?
Return On Investments for the solution would be about a 4 out of 5.We've set up Full Mesh and then we piggybacked on the ability to print anywhere. We have networked our phone systems together so that we can dial any of our locations on a four-digit dial, versus having to dial the 10-digit phone numbers. It's quick, it's easy, and a lot better for the staff.
What other advice do I have?
The biggest lesson I've learned with this solution is just keep the documentation up to date.
I would give this solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Engineer at BAZ
Enables me to spend less time managing my user's internet usage but the web filter needs improvement
Pros and Cons
- "I think the solution is highly scalable."
- "I would like to see an improvement in the web filter, because I think it can be more user-friendly."
What is our primary use case?
Our primary use case of this solution is for VPN connections. We use this program for VPN connection and antivirus purposes. We use the program each and every day.
How has it helped my organization?
We had challenges with managing our use of in terms of daily usage. The moment we deployed FortiClient we were able to start managing our user's usage of the internet. I'd say it has greatly improved our organization because now we don't have people spending too much of their time on unauthorized websites.
What is most valuable?
The most valuable feature of this program is the web filtering, because it allows me to control my users to be safe on the internet. I can put limitations on what I don't want them to surf on the internet.
What needs improvement?
I would like to see an improvement in the web filter, because I think it can be more user-friendly. For instance, if I want to authorize a user to access a certain website, it should be easy for that user to edit those websites on the exempted list. But sometimes I find that my users can't do that when I am not at the office. Due to the fact that some of our users operate remotely, it sometimes happen that they can't access a specific website. Then I have to go through all the websites, or dive into the users machine just so that I can change the configuration. I therefore think it should be a little bit easier for a user to add a certain website to the exempted list.
Something else that should be worked on, is the compatibility issues between versions 6.2 and 6.0, because it is not easy to upgrade your firewall to the latest version with admin. If you want to upgrade, you need a hardware change.
For how long have I used the solution?
I've been using FortiClient for eight months now.
What do I think about the stability of the solution?
We haven't had any stability issues or viruses since we started using FortiClient.
What do I think about the scalability of the solution?
I think the solution is highly scalable. If you know how to deploy the solutions to other clients, scalability will be smooth. We currently have 30 users. Only one of the users is an admin and the rest are customers, or end-users. We do have plans to increase our usage, because our company is growing, and that means that our number of FortiClient customers will increase.
How are customer service and technical support?
The technical support gets a seven out of ten rating from me. They are okay.
Which solution did I use previously and why did I switch?
We used Symantec Endpoint Protection but then we decided to standardize our operation and then we started using FortiClient too. So instead of having each and every user using a different antivirus on different machines, we decided to standardize even though some of our users still had valid Symantec licenses. At that time we had two antiviruses running at the same time and two solutions running at the same time.
In the end, we decided to use FortiClient in our environment, because it offered VPN connection and antivirus purposes.
How was the initial setup?
The initial setup was straightforward and it took me about an hour to deploy the program on our premises. I did the deployment myself, because I am responsible for the IT operations.
What's my experience with pricing, setup cost, and licensing?
An annual license costs about 1.5 to 3,000 US dollars. There are no additional costs.
What other advice do I have?
I would rate it a seven out of ten. My advice to others would be that they should standardize whatever they are running on their environment. If they are going for FortiClient, especially the 6.2 version, they need to standardize or upgrade their computer to standard specifications. I will also advise them to read the instructions so that they don't have any issues when they deploy FortiClient. They should plan accordingly before deploying FortiClient. Once they are sure about the policies they want to implement, they can proceed and deploy FortiClient. That would save them on deployment time and on troubleshooting if things go wrong. Proper planning is required before the deployment of FortiClient.
One of the biggest lessons I learned after a long struggle, was when some of my users were being denied access to a certain website some were marked as malicious and some were not suitable for viewing. My initial thought was that the firewall was the problem and that it was blocking all these users from accessing these websites. But I later realized that it wasn't the firewall blocking them, but FortiClient.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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