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reviewer2093079 - PeerSpot reviewer
Enterprise Solutions Consultant at a computer software company with 201-500 employees
Real User
Powerful with good connectivity and the ability to expand
Pros and Cons
  • "It is very powerful."
  • "The solution requires skillful users."

What is our primary use case?

We primarily use the solution support on the customer's network. It's a VPN product. We enter into their network and give support. 

What is most valuable?

It's good to use the solution with other solutions. There's good connectivity.

It is very powerful. 

The solution is good for scalability. 

If you are knowledgable, it can be set up rather easily.

What needs improvement?

The solution requires skillful users. 

There are a lot of requirements. It makes it a bit complex to use. 

Security could always be improved. This is true for every VPN provider. We are seeing quantum computers, and it's only a matter of time before we will be using something like this we'll need security to match, including quantum-safe keys for VPNs and so on. 

For how long have I used the solution?

I've used the solution for two to four years. 

Buyer's Guide
Fortinet FortiClient
March 2025
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
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What do I think about the scalability of the solution?

The solution can scale, at least for my purposes. I'm not sure if there is a limit to how large it can scale. It can scale security-wise. Users can move from a simple password to two-factor authentication. 

How are customer service and support?

Technical support has not been used. We don't have any issues with the problem.

Which solution did I use previously and why did I switch?

I work with a lot of clients and therefore use a lot of VPN solutions. For example, we also use Palo Alto or OpenVPN. OpenVPN is simpler to use. 

How was the initial setup?

I find the solution very easy to set up as I am knowledgeable. 

The solution can be deployed in ten minutes. If you need to configure something, it might take five minutes more on a new computer. 

The deployment is very easy. You simply download the solution from Fortinet, and the installation software is simple to click through, so long as you don't need too many configurations. 

What's my experience with pricing, setup cost, and licensing?

I can't speak to the pricing. The customer handled the costs. 

What other advice do I have?

We're using the latest version of the solution. 

We use the solution personally as our clients use the product. 

I'd rate the solution nine out of ten. I'd recommend the solution to others. It is a very good product. OpenVPN is also quite a good solution as well. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Technical Director at Kaldera Ltd
Reseller
Provides helpful filtering and authentication for remote sites with deployed firewalls
Pros and Cons
  • "For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful."
  • "The filtering process could be improved."

What is our primary use case?

We are resellers. The solution is deployed on-premises.

Less than 50 people use this solution in my company.

What is most valuable?

For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful.

What needs improvement?

With more features, the solution would be more independent from the firewall because some sites don't require a firewall to be installed. FortiClient could be more centralized. The filtering process could be improved.

For how long have I used the solution?

I have used Fortinet for more than five years.

What do I think about the stability of the solution?

We haven't had any issues with the stability.

What do I think about the scalability of the solution?

It's scalable.

How was the initial setup?

The setup is straightforward.

Which other solutions did I evaluate?

We compared FortiClient with Sophos, but we already had FortiGate deployed on those sites, so we went with FortiClient.

What other advice do I have?

I would rate this solution eight out of ten. 

I would recommend this solution to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Fortinet FortiClient
March 2025
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,690 professionals have used our research since 2012.
reviewer1019505 - PeerSpot reviewer
Director of Information Technology at a real estate/law firm with 201-500 employees
Real User
Competitive pricing, centralized console, and useful Fortinet fabric to secure and track the movement of data through our network
Pros and Cons
  • "Having a centralized console is a valuable feature. The Fortinet fabric is also very valuable where all different pieces talk together to secure our network and track the North, South, East, and West movement of files and data through our network."
  • "Its stability can be improved. It is not as reliable as I would like it to be. There are times when things don't work quite right. Our biggest pain point is not related to Fortinet FortiClient and the whole scheme of things. It is related to one of the additional services called FortiGuard. They are the arm that does all of the updates to definitions, keeps all the signatures updated, and responds to new threats and whatnot. What we have found is that they react quickly, but sometimes their solutions aren't compatible with all of the components of the Fortinet security suite, specifically around FortiSandbox."

What is our primary use case?

We use it for securing all of our endpoints as they move behind our firewall and outside our firewall or in and out of our network. We are using its latest version.

What is most valuable?

Having a centralized console is a valuable feature. The Fortinet fabric is also very valuable where all different pieces talk together to secure our network and track the North, South, East, and West movement of files and data through our network.

What needs improvement?

Its stability can be improved. It is not as reliable as I would like it to be. There are times when things don't work quite right.

Our biggest pain point is not related to Fortinet FortiClient and the whole scheme of things. It is related to one of the additional services called FortiGuard. They are the arm that does all of the updates to definitions, keeps all the signatures updated, and responds to new threats and whatnot. What we have found is that they react quickly, but sometimes their solutions aren't compatible with all of the components of the Fortinet security suite, specifically around FortiSandbox.

For how long have I used the solution?

I have been using this solution for about eight months.

What do I think about the stability of the solution?

It is not as reliable as I would like. Its reliability is around 95%. There are times when things don't work quite right.

What do I think about the scalability of the solution?

We're a relatively small company, and we haven't expanded really large. We're in the 500 or less range, and it works fine for our environment. I don't know how scalable it is. We will continue to use it in the foreseeable future.

How are customer service and technical support?

They have been responsive. Sometimes, it takes them a little while to understand what the issues are. Fortinet right now has a little bit of growing pain. They have acquired a lot of different technologies over the last 18 months, and it hasn't been an absolutely smooth integration between all of those different products, support infrastructures, and developers.

How was the initial setup?

Its deployment was complex and drawn out. It took a long time.

What's my experience with pricing, setup cost, and licensing?

Its pricing is good. One thing that has always attracted us to the Fortinet range of products is that their pricing is very competitive.

Our particular licensing is on a yearly basis. However, as part of this project, we did pre-purchase three years of maintenance and support at a fairly significant discount.

What other advice do I have?

I would recommend this solution. They are developing more EDP as it comes out, and they are staying on track with their development side and current trends. 

I would recommend others to talk to Fortinet Professional Services before using a local professional. What we found as part of our long implementation was that the local professionals generally have a very good grasp of one area but not in bringing the fabric together, where you have the EMS, Folder Manager, Sandbox, all the firewalls, and other things coming together. There may be some out there who are good at it, but we ran into a number that didn't have a grasp across the whole thing, and we ended up talking directly to Fortinet Professional Services.

I would rate Fortinet FortiClient an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Network Engineer at a tech vendor with 11-50 employees
Consultant
Helpful support, good reliability, and offers great VPN capabilities
Pros and Cons
  • "It's very stable."
  • "We'd like to see a deployment wizard to help implementation become streamlined."

What is our primary use case?

We primarily use the solution for the VPN.

What is most valuable?

The VPN capabilities are good. 

It's very stable. 

It can scale well.

Techical support has been helpful.

What needs improvement?

We'd like to have a guided config process. We'd like it so that, when you want to configure something or allow new segments or servers, you launch a wizard, which will guide you on how to configure it.

We'd also like to see a deployment wizard to help implementation become streamlined. 

For how long have I used the solution?

I've used the solution for four years. 

What do I think about the stability of the solution?

The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. I'd rate the stability five out of five. 

What do I think about the scalability of the solution?

We have about 300 people using the solution right now. 

The scaling is pretty good. I would rate it four out of five in terms of its scaling capabilities. 

How are customer service and support?

I've had a positive experience with technical support. They are very good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not previously use a different solution. 

How was the initial setup?

I was in the company when they were refreshing the hardware. I handled the setup. It's not very straightforward in that there are many steps involved. You have to define the separate routing and then deal with the portal for separate applications, and then have a policy for that. It took one or two days to do the deployment. 

We only need two people to maintain the solution internally. 

What about the implementation team?

We had the help of a consultant, a reseller. 

Which other solutions did I evaluate?

We may have compared this solution to Check Point. We found Fortinet to be simpler and had better compatibility.

What other advice do I have?

We are customers and end-users. 

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Infrastructure Specialist at a computer software company with 11-50 employees
Real User
User friendly with an easy initial setup and good reliability
Pros and Cons
  • "It is a scalable product."
  • "They have an EDR feature for end protection detection and response, and this is actually with an add-on subscription, which is charged separately. What I would like to see is this included with the base cost."

What is our primary use case?

We primarily use the solution for remote access.

What is most valuable?

It's very easy to use. It's nice and much easier to use than other solutions we've seen in action.

The initial setup is simple.

It is a scalable product.

The stability is great.

What needs improvement?

The EDR feature to be included in the basic license.

What do I think about the stability of the solution?

The stability is good. We have never experienced an outage.

What do I think about the scalability of the solution?

I have seen it working before COVID and during COVID. It has scaled up quite easily. There's no problem with expanding it.

Right now, I'm in a small company and there are 50 users. Previously, a year ago, I was in a bigger organization with 300 users that were using FortiClient.

How are customer service and support?

I haven't had any incident or any interaction with the technical support service.

Which solution did I use previously and why did I switch?

I've used other solutions in the past. One main difference is it is light, so it consumes minimum resources. The user does not understand the difference in the performance of the endpoint of the laptop or the PC. 

How was the initial setup?

It's easy to implement. I'd rate it at a five out of five in terms of ease of execution.

What about the implementation team?

We handle the implementations in-house. We do not need any integrators or consultants to assist us. 

What other advice do I have?

I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: PARTNER
PeerSpot user
MarioCeribelli - PeerSpot reviewer
Senior Network Specialist & Project Manager at Elmec Informatica Spa
Real User
Top 5
Offers excellent scalability and flexible licensing options
Pros and Cons
  • "What I find valuable in FortiClient is its patch management capabilities, allowing remote updates efficiently."
  • "One area for improvement in FortiClient is the speed of connectivity."

What is our primary use case?

I use Fortinet FortiClient across various scenarios to enhance security.

What is most valuable?

What I find valuable in FortiClient is its patch management capabilities, allowing remote updates efficiently. Additionally, the integration with FortiNAC and FortiGate servers is advantageous for a holistic security approach. The suite's ability to log and report information is user-friendly and effective.

What needs improvement?

One area for improvement in FortiClient is the speed of connectivity. 

For how long have I used the solution?

I have been using Fortinet FortiClient for ten years.

What do I think about the scalability of the solution?

Fortinet FortiClient is highly scalable. It can easily handle a significant increase in users, and the scalability is practically seamless. In my company, we currently have around 10,000 users.

How was the initial setup?

Setting up Fortinet FortiClient is straightforward and user-friendly. The app is easily accessible online, and configuring it is a breeze. For enterprise use, FortiManager streamlines infrastructure management with intuitive blade screens. Deployment involves parallel migration, allowing testing of functionalities before a full transition. The process is efficient, and even for firewall installations, it is manageable with minimal disruption.

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiClient offers a free version, especially if you only need the VPN service. However, licenses are required for additional features. If you want to use endpoint services for network perimeter control or implement OTP, there are specific licenses for those. The free solution covers basic needs, while licenses are needed for advanced functionalities.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Software Analyst at Altron
Real User
Top 20
A very stable solution with room for expansion in its functionality
Pros and Cons
  • "The setup for FortiClient is really straightforward."
  • "As far as I can tell, the solution only has one single function, so they could expand its functionality."

What is our primary use case?

We use the solution internally when we need to access something on the network and we are not at the office.

What needs improvement?

As far as I can tell, the solution only has one single function, so they could expand its functionality.

For how long have I used the solution?

My company has been using FortiClient for the last few years. 

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

There are currently about 800-900 employees using this solution at my company. 

Which solution did I use previously and why did I switch?

Previously we just used a normal built-in Windows Defender and McAfee, but we don't use them anymore.

How was the initial setup?

The setup for FortiClient is really straightforward. 

What about the implementation team?

We implemented it in-house and it only took a few minutes. 

What other advice do I have?

The product works fine and I have never had any problems with it. 

I would rate this solution as an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Alessandro Povero - PeerSpot reviewer
Systems Engineering Specialist at ATECH – NEGÓCIOS EM TECNOLOGIA S/A
Real User
Fast and safe security solution
Pros and Cons
  • "FortiClient's most valuable features are that it's fast and safe."
  • "We've had some problems with having to remove the current version and either reinstalling an old version or updating to the new one."

What is our primary use case?

I use FortiClient to connect my home office to the company.

What is most valuable?

FortiClient's most valuable features are that it's fast and safe.

What needs improvement?

We've had some problems with having to remove the current version and either reinstalling an old version or updating to the new one.

For how long have I used the solution?

I've been using Fortinet FortiClient for four to five years.

Which solution did I use previously and why did I switch?

Previously, I used Check Point but switched to FortiClient as it's much cheaper.

How was the initial setup?

The initial setup was easy.

What other advice do I have?

I would give FortiClient a rating of nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.