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IT Security Analyst at a healthcare company with 11-50 employees
Real User
Easy to use, straightforward setup and scalable with VeloCloud integration
Pros and Cons
  • "The EMS server gives us good control and central management."
  • "The reports could be easier to set up."

What is our primary use case?

We primarily use FortiClient for our VPN access.

How has it helped my organization?

We were on the free version before, then transitioned to the EMS server. Now that we transitioned to that, it's been extremely helpful.

What is most valuable?

The EMS server gives us good control and central management. The product is easy to use. Integration with VeloCloud allows immediate deployment, rather than having to wait six months for a piece of hardware. 

What needs improvement?

The reports could be easier to set up.

Buyer's Guide
Fortinet FortiClient
November 2025
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
873,085 professionals have used our research since 2012.

For how long have I used the solution?

We've used it for five or six years.

What do I think about the stability of the solution?

The solution has been stable. It's been good.

What do I think about the scalability of the solution?

Yes, it's scalable.

How are customer service and support?

I had to call them to figure out how I was going to transition from the old unmanaged client, and we had to push out the new managed client. I reached out to them about how we were going to attack that, and they were good. Their engineers really know their product well.


How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward.

What about the implementation team?

We have a network engineer, so he's the one who deals with Fortinet.

What other advice do I have?

I would rate Fortinet FortiClient an eight out of ten. It's so easy to use. I just wish the reports were a little easier to use.

We are going through a growth spurt, buying up many little offices. FortiClient integrated with VeloCloud allows us to convert them fast, and that's our end game.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Specialist at a computer software company with 11-50 employees
Real User
User friendly with an easy initial setup and good reliability
Pros and Cons
  • "It is a scalable product."
  • "They have an EDR feature for end protection detection and response, and this is actually with an add-on subscription, which is charged separately. What I would like to see is this included with the base cost."

What is our primary use case?

We primarily use the solution for remote access.

What is most valuable?

It's very easy to use. It's nice and much easier to use than other solutions we've seen in action.

The initial setup is simple.

It is a scalable product.

The stability is great.

What needs improvement?

The EDR feature to be included in the basic license.

What do I think about the stability of the solution?

The stability is good. We have never experienced an outage.

What do I think about the scalability of the solution?

I have seen it working before COVID and during COVID. It has scaled up quite easily. There's no problem with expanding it.

Right now, I'm in a small company and there are 50 users. Previously, a year ago, I was in a bigger organization with 300 users that were using FortiClient.

How are customer service and support?

I haven't had any incident or any interaction with the technical support service.

Which solution did I use previously and why did I switch?

I've used other solutions in the past. One main difference is it is light, so it consumes minimum resources. The user does not understand the difference in the performance of the endpoint of the laptop or the PC. 

How was the initial setup?

It's easy to implement. I'd rate it at a five out of five in terms of ease of execution.

What about the implementation team?

We handle the implementations in-house. We do not need any integrators or consultants to assist us. 

What other advice do I have?

I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. PARTNER
PeerSpot user
Buyer's Guide
Fortinet FortiClient
November 2025
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
873,085 professionals have used our research since 2012.
HetulPatel - PeerSpot reviewer
Senior data engineer at Tiger Analytics
Real User
Top 10
Fast connection, with no lag or interruptions
Pros and Cons
  • "The connection speed is fast. I can connect quickly at any time, and there are never any interruptions to the FortiClient connection. I could easily code into the client's server with that connection, with no lag."
  • "I would like Fortinet to improve FortiClient's compatibility with macOS."

What is our primary use case?

We have more than 1200 users.

What is most valuable?

The connection speed is fast. I can connect quickly at any time, and there are never any interruptions to the FortiClient connection. I could easily code into the client's server with that connection, with no lag.

What needs improvement?

I would like Fortinet to improve FortiClient's compatibility with macOS.

For how long have I used the solution?

I've used FortiClient for more than a year. 

What do I think about the stability of the solution?

FortiClient is stable. 

How was the initial setup?

The setup was managed by the infrastructure team. They just sent me a laptop with FortiClient already installed. 

What other advice do I have?

I rate FortiNet FortiClient eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Network Consultant at a tech services company with 10,001+ employees
Real User
Stable, scalable and more cost efficient than Cisco
Pros and Cons
  • "The stability is pretty good."
  • "There should be more frequent releases or updates."

What is most valuable?

Fortinet FortiClient supports SSL VPN.

What needs improvement?

Not too many releases have been made. The latest concerned version seven. The one before it, six, was around for a long time. From the client's perspective, there has not been released anything which fully stacks up against Cisco. There should be more frequent releases or updates.

The solution can initially be a pain for new users and may take around two weeks for one to properly familiarize himself with it. 

What do I think about the stability of the solution?

The stability is pretty good. 

What do I think about the scalability of the solution?

The scalability is pretty good. 

How are customer service and support?

I cannot comment on tech support as I have not had dealings with it. 

How was the initial setup?

The initial setup is pretty straightforward, since even Cisco can use a called SDM when it comes to FortiGate supporting a web interface. However, FortiGate is more convenient in some cases. 

In certain scenarios we would simply deploy FortiGate VPN, which we find to be comparatively more convenient, simple and stable than Cisco. I am talking about the FortiClient.

The solution may take new engineers some time to familiarize themselves with it, but it is, fortunately, close to Cisco in its concept. This means that if one has a background with Cisco, he can easily adopt all the functions and configuration procedures to the solution, including the command line from the FortiGate scenario.

The solution can initially be a pain for new users and may take around two weeks for one to properly familiarize himself with it. At this point, one can quickly understand the entire procedure.

What's my experience with pricing, setup cost, and licensing?

The solution is more cost efficient than Cisco, as FortiGate tends not to charge for the client license, which allows one to make free use of whatever is supported on the device.

Which other solutions did I evaluate?

Not too many releases have been made. The latest involved version seven and the one before it, six, was around for a long time. From the client's perspective, there has not been released anything which fully stacks up against Cisco. There should be more frequent releases or updates.

The initial setup is pretty straightforward, since even Cisco can use a called SDM when it comes to FortiGate supporting a web interface. However, FortiGate is more convenient in some cases.

In certain scenarios we would simply deploy FortiGate VPN, which we find to be comparatively more convenient, simple and stable than Cisco. I am talking about the FortiClient. It is also more cost efficient, as FortiGate tends not to charge for the client license, which allows one to make free use of whatever is supported on the device. 

The solution may take new engineers some time to familiarize themselves with it, but it is, fortunately, close to Cisco in its concept. This means that if one has a background with Cisco, he can easily adopt all the functions and configuration procedures to the solution, including the command line from the FortiGate scenario. 

I would recommend the solution to others, even when it comes to my friend, who has a small business, for which FortiGate compares more favorably than that of Cisco. If having a fancy system is not important to the person, but he is simply looking for a workable and stable solution, then FortiGate is the way to go.

What other advice do I have?

I would recommend the solution to others, even when it comes to my friend, who has a small business, for which FortiGate compares more favorably than that of Cisco. If having a fancy system is not important to the person, but he is simply looking for a workable and stable solution, then FortiGate is the way to go. 

I rate Fortinet FortiClient as a nine out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cyber Security Senior Specialist at MilliKart llc
Real User
Stable, scalable, and simple installation
Pros and Cons
  • "The solution is stable, we have not had any issues in the time we have been using it."
  • "The solution can improve by adding new remote console or endpoint features to make the solution easier to use."

What is our primary use case?

We are using Fortinet FortiClient to allow our workers to connect remotely to work. This is mostly because of the lockdown or if they are on vacation.

What needs improvement?

FortiClient has not given us any ongoing problems. We did have a problem with uninstalling it, but we opened up a service request ticket to resolve it.

The solution can improve by adding new remote console or endpoint features to make the solution easier to use.

In a future release, the web client section could improve by adding more features, such as a firewall.

For how long have I used the solution?

I have been using Fortinet FortiClient for approximately two months.

What do I think about the stability of the solution?

The solution is stable, we have not had any issues in the time we have been using it.

What do I think about the scalability of the solution?

The scalability of Fortinet FortiClient has been good.

How are customer service and technical support?

We have had some problems related to FortiClient and other products, which is related to Fortinet. We have owned other Fortinet solutions which have had a problem connecting with the switch. We have opened a service request ticket on their system, and it has been nearly one month and they are still looking for a solution.

How was the initial setup?

The installation was easy, we did not face any major issues. We had one small issue related to the proxy settings because we did not have a direct connection to the internet. When we applied the license to the FortiClient, we needed to connect through EMS. However, because we do not have a direct connection to the internet, we needed a proxy, but later resolved it. We created a service request ticket and they said that there was no proxy feature, that is why we created a second adapter and it allowed us to have internet. If there were proxy settings on their EMS, it would have been beneficial.

What other advice do I have?

I rate Fortinet FortiClient an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Security Engineer at OFIS TECHNOLOGIES
Real User
A stable and inexpensively scalable solution which is easy to install
Pros and Cons
  • "The solution has inexpensive scalability, works very well and can communicate with other Fortinet devices."
  • "While I cannot think of new features to add, it would be nice if the reports were improved, to have these sent automatically."

What is most valuable?

The solution is good. I like it very much. It has inexpensive scalability, works very well and can communicate with other Fortinet devices.

What needs improvement?

While I cannot think of new features to add, it would be nice if the reports were improved, to have these sent automatically. 

For how long have I used the solution?

I currently use Fortinet FortiClient on my computer and have been doing so for around three months. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is very scalable. It is inexpensive and works very well. 

How are customer service and technical support?

Based on my past training, I have not yet had need to contact technical support. 

How was the initial setup?

The EMS is very simple to install. The product is very simple. 

Which other solutions did I evaluate?

For the moment, I only use a fraction of the features offered by the solution and these are very good. For someone like me, who is in Africa and has a small company numbering 500 users, the current features are more than sufficient. I do not use all that is provided by EMS. 

When it comes to the competition, I can only wonder how Fortinet stacks up. I would be interested in knowing if it has the Data Lake feature offered on Palo Alto or machine learning about prevention. 

What other advice do I have?

The solution is on-premises and we have our own server. 

We have a database server and, for the moment, I don't have any issues with its resources. Perhaps, in the future, this will change. 

I would recommend the solution to others without hesitation. It works very well. The EMS is very nice. 

I rate Fortinet FortiClient as an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sutjipto Budiman - PeerSpot reviewer
Director at Widya Presisi Solusi
Real User
Top 5
Free to use, user-friendly and offers good stability
Pros and Cons
  • "The VPN has proven to be quite useful."
  • "We'd like to be able to properly encrypt the data more effectively."

What is our primary use case?

We primarily use the solution for the VPN as well as for end protection. Those are the only two use cases for us. We don't use it for anything else.

How has it helped my organization?

The solution has improved our organization as the VPN has allowed us to work from home, which has been quite handy during COVID. We don't need to be at the office to access the VPN. We can work from anywhere. It's made work much more flexible.

What is most valuable?

The anti-virus that the product offers is the most valuable aspect of the solution for us.

The VPN has proven to be quite useful. We access the VPN through FortiClient. 

The stability is very good.

Technical support is okay.

The version we have is free to use. It doesn't cost us anything.

We've found the solution to be very user-friendly. It's easy to navigate.

What needs improvement?

I'm now looking for some sort of option that can maybe be centrally located. We want the IP in our office to centralize the settings and so on. The one that we use, hasn't had that kind of capability to push the settings.

We'd like to be able to properly encrypt the data more effectively. We want them to offer encryption of the hard drive.

The initial setup can sometimes be complex.

For how long have I used the solution?

I've been using the solution for a while now. It's likely been about five or so years. I've had some time to get to know it.

What do I think about the stability of the solution?

The stability is pretty good. there are no bugs or glitches. It doesn't crash or freeze. Its performance is reliable. 

What do I think about the scalability of the solution?

We use the solution on every PC right now. We use FortiClient, and we are happy with it, however, we do not have plans to increase the usage as our employee count has remained the same and we haven't added anyone to our team.

How are customer service and technical support?

Technical support is okay. It's been fine. If we need assistance, we simply create a ticket. It's not hard to get a hold of them. I would say that we are satisfied with the level of support.

Which solution did I use previously and why did I switch?

We used McAfee previously. It was the standard one that is already installed in the software. It's pre-installed software that was available on the computer. However, we needed to centralize the system. That's why we use FortiClient now instead.

How was the initial setup?

I haven't handled the initial setup personally. Usually, it's handled by my IT team. They are the ones that install it for me. I don't know whether it's complex, or not. However, from my point of view, sometimes I've heard that it has failed, and therefore it's possible it's quite complex.

Since I didn't handle the initial setup, and can't speak to how much time the deployment actually took.

What's my experience with pricing, setup cost, and licensing?

We are currently using the free version of the solution. We don't pay a licensing fee to use the solution.

What other advice do I have?

We are Fortinet partners.

I would recommend the solution to other users and companies. It's a very useful tool and I have enjoyed working with it. It meets our expectations.

I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1019505 - PeerSpot reviewer
Director of Information Technology at a real estate/law firm with 201-500 employees
Real User
Competitive pricing, centralized console, and useful Fortinet fabric to secure and track the movement of data through our network
Pros and Cons
  • "Having a centralized console is a valuable feature. The Fortinet fabric is also very valuable where all different pieces talk together to secure our network and track the North, South, East, and West movement of files and data through our network."
  • "Its stability can be improved. It is not as reliable as I would like it to be. There are times when things don't work quite right. Our biggest pain point is not related to Fortinet FortiClient and the whole scheme of things. It is related to one of the additional services called FortiGuard. They are the arm that does all of the updates to definitions, keeps all the signatures updated, and responds to new threats and whatnot. What we have found is that they react quickly, but sometimes their solutions aren't compatible with all of the components of the Fortinet security suite, specifically around FortiSandbox."

What is our primary use case?

We use it for securing all of our endpoints as they move behind our firewall and outside our firewall or in and out of our network. We are using its latest version.

What is most valuable?

Having a centralized console is a valuable feature. The Fortinet fabric is also very valuable where all different pieces talk together to secure our network and track the North, South, East, and West movement of files and data through our network.

What needs improvement?

Its stability can be improved. It is not as reliable as I would like it to be. There are times when things don't work quite right.

Our biggest pain point is not related to Fortinet FortiClient and the whole scheme of things. It is related to one of the additional services called FortiGuard. They are the arm that does all of the updates to definitions, keeps all the signatures updated, and responds to new threats and whatnot. What we have found is that they react quickly, but sometimes their solutions aren't compatible with all of the components of the Fortinet security suite, specifically around FortiSandbox.

For how long have I used the solution?

I have been using this solution for about eight months.

What do I think about the stability of the solution?

It is not as reliable as I would like. Its reliability is around 95%. There are times when things don't work quite right.

What do I think about the scalability of the solution?

We're a relatively small company, and we haven't expanded really large. We're in the 500 or less range, and it works fine for our environment. I don't know how scalable it is. We will continue to use it in the foreseeable future.

How are customer service and technical support?

They have been responsive. Sometimes, it takes them a little while to understand what the issues are. Fortinet right now has a little bit of growing pain. They have acquired a lot of different technologies over the last 18 months, and it hasn't been an absolutely smooth integration between all of those different products, support infrastructures, and developers.

How was the initial setup?

Its deployment was complex and drawn out. It took a long time.

What's my experience with pricing, setup cost, and licensing?

Its pricing is good. One thing that has always attracted us to the Fortinet range of products is that their pricing is very competitive.

Our particular licensing is on a yearly basis. However, as part of this project, we did pre-purchase three years of maintenance and support at a fairly significant discount.

What other advice do I have?

I would recommend this solution. They are developing more EDP as it comes out, and they are staying on track with their development side and current trends. 

I would recommend others to talk to Fortinet Professional Services before using a local professional. What we found as part of our long implementation was that the local professionals generally have a very good grasp of one area but not in bringing the fabric together, where you have the EMS, Folder Manager, Sandbox, all the firewalls, and other things coming together. There may be some out there who are good at it, but we ran into a number that didn't have a grasp across the whole thing, and we ended up talking directly to Fortinet Professional Services.

I would rate Fortinet FortiClient an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2025
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.