Fortinet FortiClient Reviews

Our main use case is when I need to work from home. For instance, if I'm not going to the office today and I need to access files hosted on our local servers, I use FortiClient to connect to the network. This also helps me avoid using virtual machines that are located on-premises. So, my primary use case is accessing the network remotely via VPN to work with VMs. However, I'm not responsible for the overall management; that's handled by our IT team.

Almost every VPN solution offers similar features. You input your credentials, log in, and gain access to a virtual IT environment assigned to you. This is the core functionality of a VPN, and we have that with FortiClient. Personally, it's fine for me.

While it's been excellent, I suppose even faster connectivity would be great.

More integration would be beneficial. Faster connectivity is always welcome.

I have been using this solution for three years. We use the latest version. 

From my perspective as an end user, it's consistently stable, and I would rate the stability as a nine out of ten.

It's not designed for scalability; it's a VPN solution meant for individual users.

FortiClient was pre-installed on my machine.  It is deployed both on-premises and cloud environments. 

Overall, I would rate the solution a nine out of ten because it has been very stable for me.

It's useful to permit users working from home to connect to the internal infrastructure, sort of as an on-prem resource, in a secure way.

I find it very easy to configure and also very stable. It integrates well with Windows 10.

An area of improvement could be better integration with the active directory. I did not find it easy to configure.

I worked with different versions of Fortinet for two years, specifically in 2019 and 2020. I used it to configure the server part of the FortiClient.

It is a stable solution.

It's not very scalable. We don't have a lot of availability. We only have one gateway and the clients connect to it.

It depends on the product you buy based on the performance, but you can start from 200 and above.

The customer service and support are good. Although, the only point I don't like is that they take too much time to escalate the case. You have to do a lot of things yourself, even if it's something that needs their attention, so it's quite difficult to escalate it a little bit.

The initial setup is quite easy. It's not so much about the technical staff as it is about the initial configuration on the firewall side. This includes setting up certificates for secure connections and creating groups for users. It requires understanding what is needed for each group and user and then configuring it accordingly. If it's a new deployment, it's quite easy. However, it could be more difficult if you need to replicate it from other systems.

The deployment process involved several steps to ensure the solution was properly configured and accessible.

First of all, we had to configure the company's firewall to ensure it was deployed correctly. Then we had to configure the interface to connect to the system, set up certificate group user policies, and configure all the necessary steps. After that, we had to install FortiClient and configure it correctly to ensure the resources were accessible.

The deployment process took around two weeks to complete, but that was because we had to ensure everything was configured correctly and tested thoroughly before it could be fully implemented.

There are no licensing fees for the VPN.

I would rate it an eight out of ten.

We are resellers. The solution is deployed on-premises.

Less than 50 people use this solution in my company.

For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful.

With more features, the solution would be more independent from the firewall because some sites don't require a firewall to be installed. FortiClient could be more centralized. The filtering process could be improved.

I have used Fortinet for more than five years.

We haven't had any issues with the stability.

It's scalable.

The setup is straightforward.

We compared FortiClient with Sophos, but we already had FortiGate deployed on those sites, so we went with FortiClient.

I would rate this solution eight out of ten. 

I would recommend this solution to others.

We have more than 1200 users.

The connection speed is fast. I can connect quickly at any time, and there are never any interruptions to the FortiClient connection. I could easily code into the client's server with that connection, with no lag.

I would like Fortinet to improve FortiClient's compatibility with macOS.

I've used FortiClient for more than a year. 

FortiClient is stable. 

The setup was managed by the infrastructure team. They just sent me a laptop with FortiClient already installed. 

I rate FortiNet FortiClient eight out of 10.

We use it for securing all of our endpoints as they move behind our firewall and outside our firewall or in and out of our network. We are using its latest version.

Having a centralized console is a valuable feature. The Fortinet fabric is also very valuable where all different pieces talk together to secure our network and track the North, South, East, and West movement of files and data through our network.

Its stability can be improved. It is not as reliable as I would like it to be. There are times when things don't work quite right.

Our biggest pain point is not related to Fortinet FortiClient and the whole scheme of things. It is related to one of the additional services called FortiGuard. They are the arm that does all of the updates to definitions, keeps all the signatures updated, and responds to new threats and whatnot. What we have found is that they react quickly, but sometimes their solutions aren't compatible with all of the components of the Fortinet security suite, specifically around FortiSandbox.

I have been using this solution for about eight months.

It is not as reliable as I would like. Its reliability is around 95%. There are times when things don't work quite right.

We're a relatively small company, and we haven't expanded really large. We're in the 500 or less range, and it works fine for our environment. I don't know how scalable it is. We will continue to use it in the foreseeable future.

They have been responsive. Sometimes, it takes them a little while to understand what the issues are. Fortinet right now has a little bit of growing pain. They have acquired a lot of different technologies over the last 18 months, and it hasn't been an absolutely smooth integration between all of those different products, support infrastructures, and developers.

Its deployment was complex and drawn out. It took a long time.

Its pricing is good. One thing that has always attracted us to the Fortinet range of products is that their pricing is very competitive.

Our particular licensing is on a yearly basis. However, as part of this project, we did pre-purchase three years of maintenance and support at a fairly significant discount.

I would recommend this solution. They are developing more EDP as it comes out, and they are staying on track with their development side and current trends. 

I would recommend others to talk to Fortinet Professional Services before using a local professional. What we found as part of our long implementation was that the local professionals generally have a very good grasp of one area but not in bringing the fabric together, where you have the EMS, Folder Manager, Sandbox, all the firewalls, and other things coming together. There may be some out there who are good at it, but we ran into a number that didn't have a grasp across the whole thing, and we ended up talking directly to Fortinet Professional Services.

I would rate Fortinet FortiClient an eight out of ten.

We primarily use the solution for the VPN.

The VPN capabilities are good. 

It's very stable. 

It can scale well.

Techical support has been helpful.

We'd like to have a guided config process. We'd like it so that, when you want to configure something or allow new segments or servers, you launch a wizard, which will guide you on how to configure it.

We'd also like to see a deployment wizard to help implementation become streamlined. 

I've used the solution for four years. 

The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. I'd rate the stability five out of five. 

We have about 300 people using the solution right now. 

The scaling is pretty good. I would rate it four out of five in terms of its scaling capabilities. 

I've had a positive experience with technical support. They are very good. 

Positive

I did not previously use a different solution. 

I was in the company when they were refreshing the hardware. I handled the setup. It's not very straightforward in that there are many steps involved. You have to define the separate routing and then deal with the portal for separate applications, and then have a policy for that. It took one or two days to do the deployment. 

We only need two people to maintain the solution internally. 

We had the help of a consultant, a reseller. 

We may have compared this solution to Check Point. We found Fortinet to be simpler and had better compatibility.

We are customers and end-users. 

I'd rate the solution eight out of ten.

We primarily use the solution for remote access.

It's very easy to use. It's nice and much easier to use than other solutions we've seen in action.

The initial setup is simple.

It is a scalable product.

The stability is great.

The EDR feature to be included in the basic license.

The stability is good. We have never experienced an outage.

I have seen it working before COVID and during COVID. It has scaled up quite easily. There's no problem with expanding it.

Right now, I'm in a small company and there are 50 users. Previously, a year ago, I was in a bigger organization with 300 users that were using FortiClient.

I haven't had any incident or any interaction with the technical support service.

I've used other solutions in the past. One main difference is it is light, so it consumes minimum resources. The user does not understand the difference in the performance of the endpoint of the laptop or the PC. 

It's easy to implement. I'd rate it at a five out of five in terms of ease of execution.

We handle the implementations in-house. We do not need any integrators or consultants to assist us. 

I would rate the solution at a nine out of ten.

I use Fortinet FortiClient across various scenarios to enhance security.

What I find valuable in FortiClient is its patch management capabilities, allowing remote updates efficiently. Additionally, the integration with FortiNAC and FortiGate servers is advantageous for a holistic security approach. The suite's ability to log and report information is user-friendly and effective.

One area for improvement in FortiClient is the speed of connectivity. 

I have been using Fortinet FortiClient for ten years.

Fortinet FortiClient is highly scalable. It can easily handle a significant increase in users, and the scalability is practically seamless. In my company, we currently have around 10,000 users.

Setting up Fortinet FortiClient is straightforward and user-friendly. The app is easily accessible online, and configuring it is a breeze. For enterprise use, FortiManager streamlines infrastructure management with intuitive blade screens. Deployment involves parallel migration, allowing testing of functionalities before a full transition. The process is efficient, and even for firewall installations, it is manageable with minimal disruption.

Fortinet FortiClient offers a free version, especially if you only need the VPN service. However, licenses are required for additional features. If you want to use endpoint services for network perimeter control or implement OTP, there are specific licenses for those. The free solution covers basic needs, while licenses are needed for advanced functionalities.