We are using an on-site EMS server for this product and our clients install it on their workstations. I'm a security officer and we are customers of Fortinet.
Chief Security Officer at a tech services company with 11-50 employees
Good integration with FortiGate and supports Linux, but vulnerability scanning and reporting lacking
Pros and Cons
- "The integration of the vulnerability scan, mobile detection, and VPN client."
- "Compatibility issues between different versions."
What is our primary use case?
What is most valuable?
The valuable features for us are the integration of the vulnerability scan, mobile detection, and VPN client. The advantage of FortiClient for us is the integration with FortiGate and that they support Linux, which most other solutions do not. One-third of our users have Linux workstations.
What needs improvement?
FortiClient has compatibility issues between different versions, for example, the VPN doesn't work well between FortiClient 6.4 and FortiGate. There are usability issues with vulnerability scanning and with reporting. It's often difficult to interpret and there are inadequate features in management identity. I would appreciate a better explanation of the findings of the malware scanning and of things like real-time protection. The solution is geared toward centralized single sign-on for the workstations, which is something we do not have. From that point of view, it's not a good match. I've also found the SSL VPN very sensitive to network disruptions. The anti-ransomware feature is hard to use because when it finds something, it doesn't provide adequate information and there are false positives that are hard to identify. Generally, it's difficult to access the documentation of the APIs as it requires an invitation via sponsorship from a Fortinet employee. We had some long-running issues, but that's perhaps because our configuration is not mainstream.
For how long have I used the solution?
I've been using this solution for over a year.
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What do I think about the stability of the solution?
We haven't had any crashes, so the product is stable. We have problems with the stability of the VPN connection which tends to disconnect, but my impression is that it's just sensitive to network disruptions and is not related to the solution.
What do I think about the scalability of the solution?
It's hard for me to comment on scalability because we are a company of 50 employees. We have one person who deals with maintenance for a minimal amount of time.
How are customer service and support?
The technical support could be improved because it takes time to get through the first level of support, where you have to prove your case. When you get to where you need, it gets better, but just to get to someone who understands the problem can be tedious. We had some technical problems that they were never able to resolve.
How was the initial setup?
The solution can be set up manually which can be quite complex on some operating systems because it requires a lot of manual settings. It can also be set up on Linux but they only support some distributions.
What's my experience with pricing, setup cost, and licensing?
I believe that licensing costs $500 per year for a 25-seat pack. It's a reasonable price although for small businesses, the disadvantage is that you have to buy a minimum 25 licenses.
What other advice do I have?
I rate this solution six out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Systems Engineering Specialist at ATECH – NEGÓCIOS EM TECNOLOGIA S/A
Fast and safe security solution
Pros and Cons
- "FortiClient's most valuable features are that it's fast and safe."
- "We've had some problems with having to remove the current version and either reinstalling an old version or updating to the new one."
What is our primary use case?
I use FortiClient to connect my home office to the company.
What is most valuable?
FortiClient's most valuable features are that it's fast and safe.
What needs improvement?
We've had some problems with having to remove the current version and either reinstalling an old version or updating to the new one.
For how long have I used the solution?
I've been using Fortinet FortiClient for four to five years.
Which solution did I use previously and why did I switch?
Previously, I used Check Point but switched to FortiClient as it's much cheaper.
How was the initial setup?
The initial setup was easy.
What other advice do I have?
I would give FortiClient a rating of nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Fortinet FortiClient
July 2025

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Easy to use, straightforward setup and scalable with VeloCloud integration
Pros and Cons
- "The EMS server gives us good control and central management."
- "The reports could be easier to set up."
What is our primary use case?
We primarily use FortiClient for our VPN access.
How has it helped my organization?
We were on the free version before, then transitioned to the EMS server. Now that we transitioned to that, it's been extremely helpful.
What is most valuable?
The EMS server gives us good control and central management. The product is easy to use. Integration with VeloCloud allows immediate deployment, rather than having to wait six months for a piece of hardware.
What needs improvement?
The reports could be easier to set up.
For how long have I used the solution?
We've used it for five or six years.
What do I think about the stability of the solution?
The solution has been stable. It's been good.
What do I think about the scalability of the solution?
Yes, it's scalable.
How are customer service and support?
I had to call them to figure out how I was going to transition from the old unmanaged client, and we had to push out the new managed client. I reached out to them about how we were going to attack that, and they were good. Their engineers really know their product well.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward.
What about the implementation team?
We have a network engineer, so he's the one who deals with Fortinet.
What other advice do I have?
I would rate Fortinet FortiClient an eight out of ten. It's so easy to use. I just wish the reports were a little easier to use.
We are going through a growth spurt, buying up many little offices. FortiClient integrated with VeloCloud allows us to convert them fast, and that's our end game.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Development Manager at a tech services company with 1-10 employees
Simple to use, simple to download, and reliable
Pros and Cons
- "It is very simple to use. I've used some of the others in the past, such as Cisco AnyConnect, which was a nightmare. I've used a couple of others, but FortiClient is very simple to use."
- "With the lower-end licenses, it tends to kick you out after eight hours. There is a function where it automatically kicks you out after eight hours. They could improve that and not kick you out after eight hours. Other than that, it is already pretty good."
What is our primary use case?
We use Fortinet FortiClient as our VPN client. We have about 50 users.
What is most valuable?
It is very simple to use. I've used some of the others in the past, such as Cisco AnyConnect, which was a nightmare. I've used a couple of others, but FortiClient is very simple to use.
What needs improvement?
With the lower-end licenses, it tends to kick you out after eight hours. There is a function where it automatically kicks you out after eight hours. They could improve that and not kick you out after eight hours. Other than that, it is already pretty good.
For how long have I used the solution?
I have been using this solution for two and a half years.
What do I think about the stability of the solution?
It is reliable.
How are customer service and support?
Their support is very good.
How was the initial setup?
It is easy to set up. You just download the client, and then you put your details in, and it takes you in.
What other advice do I have?
It is a good solution, and we don't have any plans to switch to another solution. It is simple to use, simple to download, and reliable. It is the best VPN client I've used.
I would rate this solution a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner, Reseller
User friendly with an easy initial setup and good reliability
Pros and Cons
- "It is a scalable product."
- "They have an EDR feature for end protection detection and response, and this is actually with an add-on subscription, which is charged separately. What I would like to see is this included with the base cost."
What is our primary use case?
We primarily use the solution for remote access.
What is most valuable?
It's very easy to use. It's nice and much easier to use than other solutions we've seen in action.
The initial setup is simple.
It is a scalable product.
The stability is great.
What needs improvement?
The EDR feature to be included in the basic license.
What do I think about the stability of the solution?
The stability is good. We have never experienced an outage.
What do I think about the scalability of the solution?
I have seen it working before COVID and during COVID. It has scaled up quite easily. There's no problem with expanding it.
Right now, I'm in a small company and there are 50 users. Previously, a year ago, I was in a bigger organization with 300 users that were using FortiClient.
How are customer service and support?
I haven't had any incident or any interaction with the technical support service.
Which solution did I use previously and why did I switch?
I've used other solutions in the past. One main difference is it is light, so it consumes minimum resources. The user does not understand the difference in the performance of the endpoint of the laptop or the PC.
How was the initial setup?
It's easy to implement. I'd rate it at a five out of five in terms of ease of execution.
What about the implementation team?
We handle the implementations in-house. We do not need any integrators or consultants to assist us.
What other advice do I have?
I would rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. PARTNER
Senior data engineer at Tiger Analytics
Fast connection, with no lag or interruptions
Pros and Cons
- "The connection speed is fast. I can connect quickly at any time, and there are never any interruptions to the FortiClient connection. I could easily code into the client's server with that connection, with no lag."
- "I would like Fortinet to improve FortiClient's compatibility with macOS."
What is our primary use case?
We have more than 1200 users.
What is most valuable?
The connection speed is fast. I can connect quickly at any time, and there are never any interruptions to the FortiClient connection. I could easily code into the client's server with that connection, with no lag.
What needs improvement?
I would like Fortinet to improve FortiClient's compatibility with macOS.
For how long have I used the solution?
I've used FortiClient for more than a year.
What do I think about the stability of the solution?
FortiClient is stable.
How was the initial setup?
The setup was managed by the infrastructure team. They just sent me a laptop with FortiClient already installed.
What other advice do I have?
I rate FortiNet FortiClient eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Stable, scalable and more cost efficient than Cisco
Pros and Cons
- "The stability is pretty good."
- "There should be more frequent releases or updates."
What is most valuable?
Fortinet FortiClient supports SSL VPN.
What needs improvement?
Not too many releases have been made. The latest concerned version seven. The one before it, six, was around for a long time. From the client's perspective, there has not been released anything which fully stacks up against Cisco. There should be more frequent releases or updates.
The solution can initially be a pain for new users and may take around two weeks for one to properly familiarize himself with it.
What do I think about the stability of the solution?
The stability is pretty good.
What do I think about the scalability of the solution?
The scalability is pretty good.
How are customer service and support?
I cannot comment on tech support as I have not had dealings with it.
How was the initial setup?
The initial setup is pretty straightforward, since even Cisco can use a called SDM when it comes to FortiGate supporting a web interface. However, FortiGate is more convenient in some cases.
In certain scenarios we would simply deploy FortiGate VPN, which we find to be comparatively more convenient, simple and stable than Cisco. I am talking about the FortiClient.
The solution may take new engineers some time to familiarize themselves with it, but it is, fortunately, close to Cisco in its concept. This means that if one has a background with Cisco, he can easily adopt all the functions and configuration procedures to the solution, including the command line from the FortiGate scenario.
The solution can initially be a pain for new users and may take around two weeks for one to properly familiarize himself with it. At this point, one can quickly understand the entire procedure.
What's my experience with pricing, setup cost, and licensing?
The solution is more cost efficient than Cisco, as FortiGate tends not to charge for the client license, which allows one to make free use of whatever is supported on the device.
Which other solutions did I evaluate?
Not too many releases have been made. The latest involved version seven and the one before it, six, was around for a long time. From the client's perspective, there has not been released anything which fully stacks up against Cisco. There should be more frequent releases or updates.
The initial setup is pretty straightforward, since even Cisco can use a called SDM when it comes to FortiGate supporting a web interface. However, FortiGate is more convenient in some cases.
In certain scenarios we would simply deploy FortiGate VPN, which we find to be comparatively more convenient, simple and stable than Cisco. I am talking about the FortiClient. It is also more cost efficient, as FortiGate tends not to charge for the client license, which allows one to make free use of whatever is supported on the device.
The solution may take new engineers some time to familiarize themselves with it, but it is, fortunately, close to Cisco in its concept. This means that if one has a background with Cisco, he can easily adopt all the functions and configuration procedures to the solution, including the command line from the FortiGate scenario.
I would recommend the solution to others, even when it comes to my friend, who has a small business, for which FortiGate compares more favorably than that of Cisco. If having a fancy system is not important to the person, but he is simply looking for a workable and stable solution, then FortiGate is the way to go.
What other advice do I have?
I would recommend the solution to others, even when it comes to my friend, who has a small business, for which FortiGate compares more favorably than that of Cisco. If having a fancy system is not important to the person, but he is simply looking for a workable and stable solution, then FortiGate is the way to go.
I rate Fortinet FortiClient as a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Chief Executive Officer at Clemtech LLC
Good support and great stability for secure VPN connectivity
Pros and Cons
- "The solution offers great stability."
- "The solution should have faster turnaround when it comes to new technology."
What is our primary use case?
We use the solution for operational technology and remote maintenance and monitoring.
What is most valuable?
Our typical customer is interested in VPN extension and a zero trust process.
What needs improvement?
The solution should have faster turnaround when it comes to new technology. I'm speaking of next generation technology. For instance, they have a laboratory for investigating new technologies and I work with them towards the goal of releasing these to the industry a bit faster to allow us to start planning.
For how long have I used the solution?
I have been working with Fortinet FortiClient for around two years.
What do I think about the stability of the solution?
The solution offers great stability. Of course, the way we're connecting it relies on the network, but they offer other solutions to help with the stability besides the Network.
What do I think about the scalability of the solution?
The solution can be scaled to Class A.
How are customer service and support?
Their support is very good. I actually had a briefing with them today concerning a very large government project that I'm working on and feel their technical support to be very good.
How was the initial setup?
I would say that the setup and initiation of all the VPN types is pretty simple. The setup depends on what the solution is. They have straightforward solutions for which they had to test a lot of support for matching purposes.
What's my experience with pricing, setup cost, and licensing?
The licensing fee varies with what one is trying to accomplish. It can range from being free to costing several hundred thousand dollars per year.
What other advice do I have?
For one looking for a secure virtual private network that maintains connectivity and has future development for next generations of VPN, the solution is a good place to start.
I rate Fortinet FortiClient as a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner

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