Fortinet FortiClient Reviews

The integration of VPN services with endpoint security is valuable. Web filtering and application control are also valuable.

The features for application control and device control must be improved.

We are a reseller, and we have been working with this solution for three years.

I would rate it an eight out of ten.

We are using an on-site EMS server for this product and our clients install it on their workstations. I'm a security officer and we are customers of Fortinet. 

The valuable features for us are the integration of the vulnerability scan, mobile detection, and VPN client. The advantage of FortiClient for us is the integration with FortiGate and that they support Linux, which most other solutions do not. One-third of our users have Linux workstations.

FortiClient has compatibility issues between different versions, for example, the VPN doesn't work well between FortiClient 6.4 and FortiGate. There are usability issues with vulnerability scanning and with reporting. It's often difficult to interpret and there are inadequate features in management identity. I would appreciate a better explanation of the findings of the malware scanning and of things like real-time protection. The solution is geared toward centralized single sign-on for the workstations, which is something we do not have. From that point of view, it's not a good match. I've also found the SSL VPN very sensitive to network disruptions. The anti-ransomware feature is hard to use because when it finds something, it doesn't provide adequate information and there are false positives that are hard to identify. Generally, it's difficult to access the documentation of the APIs as it requires an invitation via sponsorship from a Fortinet employee. We had some long-running issues, but that's perhaps because our configuration is not mainstream.

I've been using this solution for over a year. 

We haven't had any crashes, so the product is stable. We have problems with the stability of the VPN connection which tends to disconnect, but my impression is that it's just sensitive to network disruptions and is not related to the solution.

It's hard for me to comment on scalability because we are a company of 50 employees. We have one person who deals with maintenance for a minimal amount of time.

The technical support could be improved because it takes time to get through the first level of support, where you have to prove your case. When you get to where you need, it gets better, but just to get to someone who understands the problem can be tedious. We had some technical problems that they were never able to resolve.

The solution can be set up manually which can be quite complex on some operating systems because it requires a lot of manual settings. It can also be set up on Linux but they only support some distributions. 

I believe that licensing costs $500 per year for a 25-seat pack. It's a reasonable price although for small businesses, the disadvantage is that you have to buy a minimum 25 licenses.

I rate this solution six out of 10. 

I'm using Fortinet FortiClient to connect to servers on my company while working remotely from home. Additionally, I use it to connect to cloud applications and cloud servers. It's my company's gateway.

The most valuable feature of Fortinet FortiClient is its performance.

Fortinet FortiClient could improve the compatibility with mobile applications that are allowed and sometimes they do not respond. However, Microsoft Windows applications are very good.

I have been using Fortinet FortiClient for approximately four years.

Fortinet FortiClient is stable.

We have approximately 4,000 technology employees using this solution.

Our internal network team does the support for Fortinet FortiClient. I have not contacted Fortinet FortiClient support.

I have not used another solution other than Fortinet FortiClient.

The initial setup of Fortinet FortiClient is very easy.

I would recommend this solution to others because it is very good.

I rate Fortinet FortiClient an eight out of ten.

I would rate the solution higher if the solution has better compatibility with the mobile application.

We primarily use it for the SSL VPN. That's what we use it for pretty much exclusively.

It works well with the Fortigate Firewall. It works like a VPN for our customers.

We haven't really integrated it with much else other than Fortigate. However, it does integrate well with other Fortinet solutions.

There is a lot of documentation available online.

It's reliable and stable. 

The solution can scale. 

I don't use it enough to be able to say what could be improved.

We've got one client where it was blocking the smartphones, and there's a way to set it up on Fortigate that's supposed to do that. However, it didn't work with them since they had a 2FA multi-factor. It was integrated with a Microsoft NPS server, and it does not work with that. It just blocks everything. Therefore, it doesn't integrate well. If they like to update the Fortigate so that you can VPN in, it’s fine. However, not from smartphones. That doesn't work at all. For somebody with the NPS server, it just screwed everything up. We're still trying to fix that.

I’ve used the solution for a couple of years.

The solution is stable. It’s reliable. The performance is good. There are no bugs or glitches. It doesn’t crash or freeze.

The product is scalable.

From the customer side, I don't know how many users there are per client. I don't know how many clients they all have. We've got a bunch of clients that use it. I don't know how many actual people are using it. They create groups, and people get added to groups, and the groups have access. We're not involved in all that. It's probably more like hundreds, or less than 100. Probably most of our clients would've less than 100 people.

I’ve dealt with support. It's okay. It depends on who you get on the other side. Some of them are very knowledgeable, and others seem to miss the mark. It can be hit and miss.

The solution does not require a lot of maintenance. You might just need an administrator to handle it. Occasionally when things stop working, we have them check what version they have as sometimes they need to upgrade it to the latest. However, in most cases, It's pretty maintenance-free.

We’re integrators. We can handle the setup.

They've got a free version that most of our clients have. I'm not sure of the costs beyond that. When you get into the licenses with the EMS and all that, I don't know how much it costs. I'm not on the sales side.

Without really having much in the way of experience with others, it's hard for me to compare it to others.

We’re integrators and resellers.

I don't have the full version, though, as we don't run EMS. However, one of our clients does.

There's a lot of good documentation. Just Google it. You can find what you need about the solution.

I’d rate the solution a nine out of ten.

I use FortiClient to connect my home office to the company.

FortiClient's most valuable features are that it's fast and safe.

We've had some problems with having to remove the current version and either reinstalling an old version or updating to the new one.

I've been using Fortinet FortiClient for four to five years.

Previously, I used Check Point but switched to FortiClient as it's much cheaper.

The initial setup was easy.

I would give FortiClient a rating of nine out of ten.

We use Fortinet FortiClient as our VPN client. We have about 50 users.

It is very simple to use. I've used some of the others in the past, such as Cisco AnyConnect, which was a nightmare. I've used a couple of others, but FortiClient is very simple to use.

With the lower-end licenses, it tends to kick you out after eight hours. There is a function where it automatically kicks you out after eight hours. They could improve that and not kick you out after eight hours. Other than that, it is already pretty good.

I have been using this solution for two and a half years.

It is reliable.

Their support is very good.

It is easy to set up. You just download the client, and then you put your details in, and it takes you in. 

It is a good solution, and we don't have any plans to switch to another solution. It is simple to use, simple to download, and reliable. It is the best VPN client I've used.

I would rate this solution a nine out of ten.

We use this to connect the data VPN from the remote office to the headquarters.

This solution is deployed on-prem.

We have 20-30 users, and we plan on increasing usage.

It works well and the performance is good.

The solution could be more secure. I would like to see more safety features. They could integrate access scanning from the VPN account. We have servers integrated with our firewall. When we changed the firewall, we needed to change the VPN.

I have been using this solution for a year.

It's stable.

It's scalable.

Installation is standard. You can do the installation in-house. Deployment takes about five minutes.

You need a technical team of two or three engineers for installation.

I would rate this solution 8 out of 10.

I would recommend this solution for people who want to start using it.

We primarily use the solution for remote access.

It's very easy to use. It's nice and much easier to use than other solutions we've seen in action.

The initial setup is simple.

It is a scalable product.

The stability is great.

The EDR feature to be included in the basic license.

The stability is good. We have never experienced an outage.

I have seen it working before COVID and during COVID. It has scaled up quite easily. There's no problem with expanding it.

Right now, I'm in a small company and there are 50 users. Previously, a year ago, I was in a bigger organization with 300 users that were using FortiClient.

I haven't had any incident or any interaction with the technical support service.

I've used other solutions in the past. One main difference is it is light, so it consumes minimum resources. The user does not understand the difference in the performance of the endpoint of the laptop or the PC. 

It's easy to implement. I'd rate it at a five out of five in terms of ease of execution.

We handle the implementations in-house. We do not need any integrators or consultants to assist us. 

I would rate the solution at a nine out of ten.

This solution allows developers and programmers to connect endpoint users with security.

This solution is very stable.

I would like for the next release to be more user-friendly for users to do not have as much of a technical background.

I have been using FortiClient for two years.

This solution is stable, I have not had any problems with it.

This solution is scalable, we currently have fifty eight users.

FortiClient was very easy to install and took about five minutes in total.

I use Fortinet FortiClient for a VPN, endpoint protection, and remote access services.

Overall Fortinet FortiClient has good functionality.

We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit. 

I have been using Fortinet FortiClient for approximately two years.

The solution is stable.

I have found Fortinet FortiClient to be scalable.

After everything was implemented, we did not use technical support. We have not needed the support.

The setup takes someone with more experience than I have a while, I imagine it is difficult.

My advice to those wanting to implement this solution is they have to build the infrastructure for Fortinet rather than only do the endpoint by itself. Use the other Fortinet offerings together if you want to benefit the most.

I rate Fortinet FortiClient a nine out of ten.