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reviewer1901067 - PeerSpot reviewer
Junior Network Administrator at a tech services company with 501-1,000 employees
MSP
Jul 18, 2022
Reliable with good documentation and the ability to integrate well with other Fortinet solutions
Pros and Cons
  • "There is a lot of documentation available online."
  • "It works well with the Fortigate Firewall."
  • "We've got one client where it was blocking the smartphones, and there's a way to set it up on Fortigate that's supposed to do that. However, it didn't work with them since they had a 2FA multi-factor."

What is our primary use case?

We primarily use it for the SSL VPN. That's what we use it for pretty much exclusively.

What is most valuable?

It works well with the Fortigate Firewall. It works like a VPN for our customers.

We haven't really integrated it with much else other than Fortigate. However, it does integrate well with other Fortinet solutions.

There is a lot of documentation available online.

It's reliable and stable. 

The solution can scale. 

What needs improvement?

I don't use it enough to be able to say what could be improved.

We've got one client where it was blocking the smartphones, and there's a way to set it up on Fortigate that's supposed to do that. However, it didn't work with them since they had a 2FA multi-factor. It was integrated with a Microsoft NPS server, and it does not work with that. It just blocks everything. Therefore, it doesn't integrate well. If they like to update the Fortigate so that you can VPN in, it’s fine. However, not from smartphones. That doesn't work at all. For somebody with the NPS server, it just screwed everything up. We're still trying to fix that.

For how long have I used the solution?

I’ve used the solution for a couple of years.

Buyer's Guide
Fortinet FortiClient
October 2026
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
915,533 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. It’s reliable. The performance is good. There are no bugs or glitches. It doesn’t crash or freeze.

What do I think about the scalability of the solution?

The product is scalable.

From the customer side, I don't know how many users there are per client. I don't know how many clients they all have. We've got a bunch of clients that use it. I don't know how many actual people are using it. They create groups, and people get added to groups, and the groups have access. We're not involved in all that. It's probably more like hundreds, or less than 100. Probably most of our clients would've less than 100 people.

How are customer service and support?

I’ve dealt with support. It's okay. It depends on who you get on the other side. Some of them are very knowledgeable, and others seem to miss the mark. It can be hit and miss.

How was the initial setup?

The solution does not require a lot of maintenance. You might just need an administrator to handle it. Occasionally when things stop working, we have them check what version they have as sometimes they need to upgrade it to the latest. However, in most cases, It's pretty maintenance-free.

What about the implementation team?

We’re integrators. We can handle the setup.

What's my experience with pricing, setup cost, and licensing?

They've got a free version that most of our clients have. I'm not sure of the costs beyond that. When you get into the licenses with the EMS and all that, I don't know how much it costs. I'm not on the sales side.

Which other solutions did I evaluate?

Without really having much in the way of experience with others, it's hard for me to compare it to others.

What other advice do I have?

We’re integrators and resellers.

I don't have the full version, though, as we don't run EMS. However, one of our clients does.

There's a lot of good documentation. Just Google it. You can find what you need about the solution.

I’d rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Alessandro Povero - PeerSpot reviewer
Systems Engineering Specialist at ATECH – NEGÓCIOS EM TECNOLOGIA S/A
Real User
Jun 16, 2022
Fast and safe security solution
Pros and Cons
  • "FortiClient's most valuable features are that it's fast and safe."
  • "We've had some problems with having to remove the current version and either reinstalling an old version or updating to the new one."

What is our primary use case?

I use FortiClient to connect my home office to the company.

What is most valuable?

FortiClient's most valuable features are that it's fast and safe.

What needs improvement?

We've had some problems with having to remove the current version and either reinstalling an old version or updating to the new one.

For how long have I used the solution?

I've been using Fortinet FortiClient for four to five years.

Which solution did I use previously and why did I switch?

Previously, I used Check Point but switched to FortiClient as it's much cheaper.

How was the initial setup?

The initial setup was easy.

What other advice do I have?

I would give FortiClient a rating of nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Fortinet FortiClient
October 2026
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
915,533 professionals have used our research since 2012.
reviewer1426398 - PeerSpot reviewer
Business Development Manager at a tech services company with 1-10 employees
MSP
Jun 3, 2022
Simple to use, simple to download, and reliable
Pros and Cons
  • "It is very simple to use. I've used some of the others in the past, such as Cisco AnyConnect, which was a nightmare. I've used a couple of others, but FortiClient is very simple to use."
  • "It is a good solution, and we don't have any plans to switch to another solution."
  • "With the lower-end licenses, it tends to kick you out after eight hours. There is a function where it automatically kicks you out after eight hours. They could improve that and not kick you out after eight hours. Other than that, it is already pretty good."

What is our primary use case?

We use Fortinet FortiClient as our VPN client. We have about 50 users.

What is most valuable?

It is very simple to use. I've used some of the others in the past, such as Cisco AnyConnect, which was a nightmare. I've used a couple of others, but FortiClient is very simple to use.

What needs improvement?

With the lower-end licenses, it tends to kick you out after eight hours. There is a function where it automatically kicks you out after eight hours. They could improve that and not kick you out after eight hours. Other than that, it is already pretty good.

For how long have I used the solution?

I have been using this solution for two and a half years.

What do I think about the stability of the solution?

It is reliable.

How are customer service and support?

Their support is very good.

How was the initial setup?

It is easy to set up. You just download the client, and then you put your details in, and it takes you in. 

What other advice do I have?

It is a good solution, and we don't have any plans to switch to another solution. It is simple to use, simple to download, and reliable. It is the best VPN client I've used.

I would rate this solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner, Reseller
PeerSpot user
Benny Sumitro - PeerSpot reviewer
GM Technical Management at PT. DATACOMM DIANGRAHA
Real User
Top 5
May 30, 2022
Connects the data VPN from the remote office to the headquarters
Pros and Cons
  • "It works well and the performance is good."
  • "We use this to connect the data VPN from the remote office to the headquarters."
  • "The solution could be more secure. I would like to see more safety features."

What is our primary use case?

We use this to connect the data VPN from the remote office to the headquarters.

This solution is deployed on-prem.

We have 20-30 users, and we plan on increasing usage.

What is most valuable?

It works well and the performance is good.

What needs improvement?

The solution could be more secure. I would like to see more safety features. They could integrate access scanning from the VPN account. We have servers integrated with our firewall. When we changed the firewall, we needed to change the VPN.

For how long have I used the solution?

I have been using this solution for a year.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

It's scalable.

How was the initial setup?

Installation is standard. You can do the installation in-house. Deployment takes about five minutes.

You need a technical team of two or three engineers for installation.

What other advice do I have?

I would rate this solution 8 out of 10.

I would recommend this solution for people who want to start using it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Specialist at a computer software company with 11-50 employees
Real User
Apr 14, 2022
User friendly with an easy initial setup and good reliability
Pros and Cons
  • "It is a scalable product."
  • "It's very easy to use, it's nice and much easier to use than other solutions we've seen in action."
  • "They have an EDR feature for end protection detection and response, and this is actually with an add-on subscription, which is charged separately. What I would like to see is this included with the base cost."

What is our primary use case?

We primarily use the solution for remote access.

What is most valuable?

It's very easy to use. It's nice and much easier to use than other solutions we've seen in action.

The initial setup is simple.

It is a scalable product.

The stability is great.

What needs improvement?

The EDR feature to be included in the basic license.

What do I think about the stability of the solution?

The stability is good. We have never experienced an outage.

What do I think about the scalability of the solution?

I have seen it working before COVID and during COVID. It has scaled up quite easily. There's no problem with expanding it.

Right now, I'm in a small company and there are 50 users. Previously, a year ago, I was in a bigger organization with 300 users that were using FortiClient.

How are customer service and support?

I haven't had any incident or any interaction with the technical support service.

Which solution did I use previously and why did I switch?

I've used other solutions in the past. One main difference is it is light, so it consumes minimum resources. The user does not understand the difference in the performance of the endpoint of the laptop or the PC. 

How was the initial setup?

It's easy to implement. I'd rate it at a five out of five in terms of ease of execution.

What about the implementation team?

We handle the implementations in-house. We do not need any integrators or consultants to assist us. 

What other advice do I have?

I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. PARTNER
PeerSpot user
reviewer1289460 - PeerSpot reviewer
SOC Expert at a computer software company with 1,001-5,000 employees
Real User
Feb 22, 2022
Stable solution to connect endpoint users with security
Pros and Cons
  • "This solution is very stable."
  • "This solution allows developers and programmers to connect endpoint users with security."
  • "I would like for the next release to be more user-friendly for users who do not have as much of a technical background."

What is our primary use case?

This solution allows developers and programmers to connect endpoint users with security.

What is most valuable?

This solution is very stable.

What needs improvement?

I would like for the next release to be more user-friendly for users to do not have as much of a technical background.

For how long have I used the solution?

I have been using FortiClient for two years.

What do I think about the stability of the solution?

This solution is stable, I have not had any problems with it.

What do I think about the scalability of the solution?

This solution is scalable, we currently have fifty eight users.

How was the initial setup?

FortiClient was very easy to install and took about five minutes in total.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer955431 - PeerSpot reviewer
Systems Administrator at a international affairs institute with 201-500 employees
Real User
Nov 21, 2021
Stable, scalable, and good functionality
Pros and Cons
  • "Overall Fortinet FortiClient has good functionality."
  • "We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit."
  • "We do not use the solution every day and there are times when the new users have trouble reconnecting."

What is our primary use case?

I use Fortinet FortiClient for a VPN, endpoint protection, and remote access services.

What is most valuable?

Overall Fortinet FortiClient has good functionality.

What needs improvement?

We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit. 

For how long have I used the solution?

I have been using Fortinet FortiClient for approximately two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found Fortinet FortiClient to be scalable.

How are customer service and support?

After everything was implemented, we did not use technical support. We have not needed the support.

How was the initial setup?

The setup takes someone with more experience than I have a while, I imagine it is difficult.

What other advice do I have?

My advice to those wanting to implement this solution is they have to build the infrastructure for Fortinet rather than only do the endpoint by itself. Use the other Fortinet offerings together if you want to benefit the most.

I rate Fortinet FortiClient a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1013454 - PeerSpot reviewer
Director at a comms service provider with 201-500 employees
Real User
Nov 14, 2021
Easy to scale, reliable, simple to install, and has a good VPN connection
Pros and Cons
  • "The ability to reroute traffic from the user, connecting you to the internet rather than passing through our network area, is very useful."
  • "We primarily use Fortinet FortiClient for their VPN, which provides us with a secure connection and allows people to work from home."
  • "It would be extremely useful to have an automatic updating feature."

What is our primary use case?

We primarily use Fortinet FortiClient for their VPN, which provides us with a secure connection and allows people to work from home.

What is most valuable?

The ability to reroute traffic from the user, connecting you to the internet rather than passing through our network area, is very useful. It also reduces the amount of traffic that we use here. When they connect to the internet, they go directly there.

What needs improvement?

It would be extremely useful to have an automatic updating feature.

For how long have I used the solution?

I have been using Fortinet FortiClient for two years.

We are using version 6.4.

What do I think about the stability of the solution?

Fortinet FortiClient is very stable.

What do I think about the scalability of the solution?

We are not a large company which made it easy install to everyone. It was easy to scale. 

How are customer service and support?

I have not contacted technical support, and I do not believe there has ever been a discussion about technical support.

How was the initial setup?

The initial setup is straightforward. it was quite simple.

What other advice do I have?

It's a good online solution.

We are using it less now that we're almost back in the office. I don't think there was anything we missed while using it.

It's a very good product, I would rate Fortinet FortiClient a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chief Executive Officer at Clemtech LLC
Real User
Nov 1, 2021
Good support and great stability for secure VPN connectivity
Pros and Cons
  • "The solution offers great stability."
  • "For one looking for a secure virtual private network that maintains connectivity and has future development for next generations of VPN, the solution is a good place to start."
  • "The solution should have faster turnaround when it comes to new technology."

What is our primary use case?

We use the solution for operational technology and remote maintenance and monitoring.

What is most valuable?

Our typical customer is interested in VPN extension and a zero trust process. 

What needs improvement?

The solution should have faster turnaround when it comes to new technology. I'm speaking of next generation technology. For instance, they have a laboratory for investigating new technologies and I work with them towards the goal of releasing these to the industry a bit faster to allow us to start planning. 

For how long have I used the solution?

I have been working with Fortinet FortiClient for around two years. 

What do I think about the stability of the solution?

The solution offers great stability. Of course, the way we're connecting it relies on the network, but they offer other solutions to help with the stability besides the Network.

What do I think about the scalability of the solution?

The solution can be scaled to Class A.

How are customer service and support?

Their support is very good. I actually had a briefing with them today concerning a very large government project that I'm working on and feel their technical support to be very good.

How was the initial setup?

I would say that the setup and initiation of all the VPN types is pretty simple. The setup depends on what the solution is. They have straightforward solutions for which they had to test a lot of support for matching purposes.

What's my experience with pricing, setup cost, and licensing?

The licensing fee varies with what one is trying to accomplish. It can range from being free to costing several hundred thousand dollars per year. 

What other advice do I have?

For one looking for a secure virtual private network that maintains connectivity and has future development for next generations of VPN, the solution is a good place to start. 

I rate Fortinet FortiClient as a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
PeerSpot user
Presales Manager at a tech services company with 11-50 employees
Real User
Oct 18, 2021
Very solid and stable with good basic features
Pros and Cons
  • "This is a solid and stable solution."
  • "Our customers are generally looking for a solution that works well and they get it with FortiClient."
  • "The documentation of this product could be improved."

What is our primary use case?

We supply FortiClient to our customers. In Croatian terms, we supply mid-size companies although in European terms they are probably relatively small organizations. We are partners with Fortinet and I'm the pre-sales manager. 

What is most valuable?

We use the basic features and they work well. Our customers are generally looking for a solution that works well and they get it with FortiClient. 

What needs improvement?

The documentation of this product could be improved. 

For how long have I used the solution?

I've been using this solution for three years. 

What do I think about the stability of the solution?

The solution is stable, we currently have about 100 people using it. 

Which solution did I use previously and why did I switch?

We previously worked with Cisco AnyConnect and before that, with Microsoft, all the PPTP. But that was a long time ago. 

How was the initial setup?

The initial setup was straightforward. 

What's my experience with pricing, setup cost, and licensing?

If you ask our customers, they would always want the price to be lower, but I think it's reasonable.

What other advice do I have?

As with every significant installation, you have to plan well and be aware of your needs. A part of that is checking which features are supported and which are not supported.

I rate the solution nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2026
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.