Fortinet FortiClient Reviews

There are two main use cases: the first is to deploy the security fabric environment from FortiGate to the endpoints so that there's only one policy in use. There's no need to deploy the policy in the firewall as well as the endpoint. So, if you deploy the policy in FortiGate, FortiClient can get that policy automatically.

The second is to control the endpoint, that is, to control the antiviral software and antispyware in general.

Telemetry has been valuable. Starting from FortiGate and from the EMS server, you have to begin at the endpoint, and that's the most useful thing about using FortiClient.

I haven't had to open a FortiClient support case yet with Fortinet because we have solved everything ourselves using the documentation provided. Information on deployment and that on how to solve many of the issues are well-documented in the Fortinet library.

The deployment status is not good in Mac devices and sometimes in Windows-based devices using GPO, like Active Directory, that are not on the local network. Deployment can be a painful task in these cases. 

You need to get a management console in the cloud because the EMS server must be deployed on-premises in order to connect to FortiGate. This is because the on-cloud server is not deployed well. It's not good enough yet for the customer to use. So, the deployment cases and the management console of the EMS server must be improved.

Development of a mail protection feature would be nice because there's not one present right now. Something that looks at the email that's getting into the PC or the possibility to use a monitor for the EMS server would be great.

I have been working with this solution for around one year.

Overall, the stability is okay. Ease of deployment, VPN access, and the policies are implemented well. I haven't had any need to restart the servers of the PC due to FortiClient.

The scalability is great, and you can scale it as the company grows.

In Windows 10 devices, the initial setup was okay. It is not really bad if you have access straight to the PC. Deploying unattended is a hard thing to do. Sometimes, it doesn't work using the GPO Active Directory.

Our deployment strategy is to install the solution in the lab using 10 devices, test all the policies, and after that deploy it to the whole company. The lab stage is really easy and is a nice experience. 

When you have a massive deployment, because most of the uses are not in the local area to be covered, deployment has to be done using remote access. That's a painful task. We have had to deploy 190 devices almost manually because they were not on the local network.

My clients evaluated Sophos and Intercept X. They liked the ease of deployment with Intercept X because the control comes from working in the cloud. Sophos also has the management console on the cloud. However, the clients were already using Fortigate, so they wanted to keep that level of protection.

It's a little harder to deploy on Mac devices. When I installed FortiClient, it didn't even work at the beginning. The user experience in Mac to check the antivirus and antispyware protection is not good.

In order to work with FortiClient very well, you need to deploy the VPNs through FortiGate. So those who would like to use Fortinet FortiClient would need to evaluate the bandwidth capacity and how they are going to use a feature that's called split tunneling. That's the main thing they have to consider in order to design their requirements for the person who is going to develop and implement it on the customer's side.

On a scale from one to ten, I would rate Fortinet FortiClient at eight.

The primary use case of this solution is to connect internal applications, as an internal data center.

Compared to other similar solutions, it is faster in connecting.

When we change our endpoint, we have to connect again, which means having to enter our credentials and permissions. Also, we are facing some connectivity issues after changing our mode of connection to a public base. It's slow in reconnecting.

I would like to see changes to the speed in the end-user connectivity improved in the next release of FortiClient.

I have been using this solution for six months.

I have contacted technical support and find they are helpful and have a quick response time.

The initial setup is not as complex as other solutions.

You can deploy it easily, and you always have the technical support available should you need it.

The pricing is reasonable.

In terms of a traditional VPN, I can recommend this product.

I would rate this solution a nine out of ten.

We use this solution with our firewall.

We have a hybrid-cloud deployment.

FortiClient is not communicating with the new version of the firewall.

This is a stable solution, although I get disconnected sometimes.

This solution is scalable.

We have approximately three hundred users.

I am satisfied with the technical support for this solution.

The initial setup of this solution is easy.

I took care of the deployment myself.

This is a solution that I recommend.

While there are some issues that need to be fixed, they are minor.

I would rate this solution a ten out of ten.

We primarily use it for the SSL VPN. That's what we use it for pretty much exclusively.

It works well with the Fortigate Firewall. It works like a VPN for our customers.

We haven't really integrated it with much else other than Fortigate. However, it does integrate well with other Fortinet solutions.

There is a lot of documentation available online.

It's reliable and stable. 

The solution can scale. 

I don't use it enough to be able to say what could be improved.

We've got one client where it was blocking the smartphones, and there's a way to set it up on Fortigate that's supposed to do that. However, it didn't work with them since they had a 2FA multi-factor. It was integrated with a Microsoft NPS server, and it does not work with that. It just blocks everything. Therefore, it doesn't integrate well. If they like to update the Fortigate so that you can VPN in, it’s fine. However, not from smartphones. That doesn't work at all. For somebody with the NPS server, it just screwed everything up. We're still trying to fix that.

I’ve used the solution for a couple of years.

The solution is stable. It’s reliable. The performance is good. There are no bugs or glitches. It doesn’t crash or freeze.

The product is scalable.

From the customer side, I don't know how many users there are per client. I don't know how many clients they all have. We've got a bunch of clients that use it. I don't know how many actual people are using it. They create groups, and people get added to groups, and the groups have access. We're not involved in all that. It's probably more like hundreds, or less than 100. Probably most of our clients would've less than 100 people.

I’ve dealt with support. It's okay. It depends on who you get on the other side. Some of them are very knowledgeable, and others seem to miss the mark. It can be hit and miss.

The solution does not require a lot of maintenance. You might just need an administrator to handle it. Occasionally when things stop working, we have them check what version they have as sometimes they need to upgrade it to the latest. However, in most cases, It's pretty maintenance-free.

We’re integrators. We can handle the setup.

They've got a free version that most of our clients have. I'm not sure of the costs beyond that. When you get into the licenses with the EMS and all that, I don't know how much it costs. I'm not on the sales side.

Without really having much in the way of experience with others, it's hard for me to compare it to others.

We’re integrators and resellers.

I don't have the full version, though, as we don't run EMS. However, one of our clients does.

There's a lot of good documentation. Just Google it. You can find what you need about the solution.

I’d rate the solution a nine out of ten.

We use this to connect the data VPN from the remote office to the headquarters.

This solution is deployed on-prem.

We have 20-30 users, and we plan on increasing usage.

It works well and the performance is good.

The solution could be more secure. I would like to see more safety features. They could integrate access scanning from the VPN account. We have servers integrated with our firewall. When we changed the firewall, we needed to change the VPN.

I have been using this solution for a year.

It's stable.

It's scalable.

Installation is standard. You can do the installation in-house. Deployment takes about five minutes.

You need a technical team of two or three engineers for installation.

I would rate this solution 8 out of 10.

I would recommend this solution for people who want to start using it.

We primarily use Fortinet FortiClient for their VPN, which provides us with a secure connection and allows people to work from home.

The ability to reroute traffic from the user, connecting you to the internet rather than passing through our network area, is very useful. It also reduces the amount of traffic that we use here. When they connect to the internet, they go directly there.

It would be extremely useful to have an automatic updating feature.

I have been using Fortinet FortiClient for two years.

We are using version 6.4.

Fortinet FortiClient is very stable.

We are not a large company which made it easy install to everyone. It was easy to scale. 

I have not contacted technical support, and I do not believe there has ever been a discussion about technical support.

The initial setup is straightforward. it was quite simple.

It's a good online solution.

We are using it less now that we're almost back in the office. I don't think there was anything we missed while using it.

It's a very good product, I would rate Fortinet FortiClient a nine out of ten.

We are mainly using Fortinet FortiClient as a VPN solution and secure access in a single, modular lightweight clien.

The use of IoT devices is growing and it is important to manage data assets. We have to follow rules and standards from our organization that FortiClient has been helped with, it is an important tool on the end-users systems.

Fortinet FortiClient can be used with Report to the Security Fabric on the status of a device, including applications running and firmware version. It also send suspicious activities to Our Fortinet Security Fabric 

The solution could improve by providing analytics or more detailed reports.

I have been using Fortinet FortiClient for approximately five years.

Fortinet FortiClient is stable.

The solution is scalable.

We have five endpoints that are using the solution.

Fortinet FortiClient is easy to install for end users.

We only needed one engineer that does the implementation and maintenance of the solution.

FortiClient in standalone mode does not require a license. If there is no EMS license or FortiGate FortiClient Telemetry license, no Fortinet support is provided. A license is required to access Fortinet support.

I have evaluated other solutions, such as ZTNA Zero-Trust Network Access.

I rate Fortinet FortiClient a ten out of ten.

This is used by our employees when they need to access our bookkeeping applications, such as Tally, from outside. We also have a couple of managers for our clients, and to manage that infrastructure, I use FortiClient to connect to that firewall and manage the server storage and everything else for them.

We have most of our things on the cloud except a small unit, which is on-prem. Except for the financial bookkeeping, which we have on-prem, the rest is all on the cloud. 

We are not using its latest version. We are using the previous version of the client.

Secure and easy connect is the most valuable feature. It is a reliable solution, and it works.

In terms of improvements, their SSL VPN tunnel can be a lot better. I've seen other products that have got much better VPN features than Fortinet.

Some of my colleagues get this error called "License not available." When they get this error, they have to uninstall and reinstall it. This kind of problem is there, and sometimes, we have to open a case with Fortinet to resolve it. Their support is quick, so we are able to resolve and move forward.

In terms of new features, when it is connecting, it should check the endpoint and say whether the end client is actually safe enough or whether there is a vulnerability. It should give a pop-up on the client itself. Because I'm on the admin side, I can also see this information in the log. However, if a non-IT user, such as a user from finance, is working on this and there is some problem, he or she would not know about this and would call IT admin to say that this is not working. If the users get a message explaining why and what is happening, it is easy for them to understand.

I have been using this solution since 2017. 

It is stable and reliable.

I never had the need for scalability. I always size my requirements with a 30% buffer.

I have five users in my core office, and on the client-side, I have about ten users.

Their support is quick. They are responsive.

I am used to working with firewalls, so it is easy for me.

It is a yearly subscription license. I don't see a problem with the pricing. Resellers add their markup and then give it to us, but I don't see that as a major challenge. It is fine.

I would recommend this solution. It works, and we are okay with it.

I would rate Fortinet FortiClient an eight out of ten.