The integration of VPN services with endpoint security is valuable. Web filtering and application control are also valuable.
Diretor Técnico at TND Brasil
An endpoint security solution with VPN and web filtering capabilities
Pros and Cons
- "The integration of VPN services with endpoint security is valuable."
- "The features for application control and device control must be improved."
What is most valuable?
What needs improvement?
The features for application control and device control must be improved.
For how long have I used the solution?
We are a reseller, and we have been working with this solution for three years.
What other advice do I have?
I would rate it an eight out of ten.
Buyer's Guide
Fortinet FortiClient
December 2024
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Security Engineer at OFIS TECHNOLOGIES
A stable and inexpensively scalable solution which is easy to install
Pros and Cons
- "The solution has inexpensive scalability, works very well and can communicate with other Fortinet devices."
- "While I cannot think of new features to add, it would be nice if the reports were improved, to have these sent automatically."
What is most valuable?
The solution is good. I like it very much. It has inexpensive scalability, works very well and can communicate with other Fortinet devices.
What needs improvement?
While I cannot think of new features to add, it would be nice if the reports were improved, to have these sent automatically.
For how long have I used the solution?
I currently use Fortinet FortiClient on my computer and have been doing so for around three months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is very scalable. It is inexpensive and works very well.
How are customer service and technical support?
Based on my past training, I have not yet had need to contact technical support.
How was the initial setup?
The EMS is very simple to install. The product is very simple.
Which other solutions did I evaluate?
For the moment, I only use a fraction of the features offered by the solution and these are very good. For someone like me, who is in Africa and has a small company numbering 500 users, the current features are more than sufficient. I do not use all that is provided by EMS.
When it comes to the competition, I can only wonder how Fortinet stacks up. I would be interested in knowing if it has the Data Lake feature offered on Palo Alto or machine learning about prevention.
What other advice do I have?
The solution is on-premises and we have our own server.
We have a database server and, for the moment, I don't have any issues with its resources. Perhaps, in the future, this will change.
I would recommend the solution to others without hesitation. It works very well. The EMS is very nice.
I rate Fortinet FortiClient as an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiClient
December 2024
Learn what your peers think about Fortinet FortiClient. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Network Engineer at a tech services company with 11-50 employees
Deployment, configuration, and troubleshooting are very easy
Pros and Cons
- "The most valuable feature is that it's easy to deploy. Deployment, configuration, and troubleshooting are very easy."
- "The price could also use improvement."
What is our primary use case?
We use the on-prem deployment model of this solution. Our primary use case is for the customer side and to connect some external sites to our customer.
What is most valuable?
The most valuable feature is that it's easy to deploy. Deployment, configuration, and troubleshooting are very easy.
What needs improvement?
My customers say they need a consultation to fully integrate services. This needs improvement. I would like to see better integration.
The price could also use improvement.
In the next release, some of our clients said that while they can select different customers, they get confused and they would like to also see the logo of the company. The name is written but they want to see the logo as well.
For how long have I used the solution?
My staff has been using this for three years.
What do I think about the stability of the solution?
In previous versions there were some bugs but from 5.6 onwards, it's been good and we've had no issues.
What do I think about the scalability of the solution?
Scalability is very good. It's easy to expand the platform and add users. In my company, we have more than 100 users.
We only require one staff member for deployment and maintenance.
How are customer service and technical support?
Technical support will open cases if there is an issue.
Which solution did I use previously and why did I switch?
We also Cisco and Sophos solutions as well.
How was the initial setup?
The initial setup is very straightforward. The deployment took around 15 minutes.
What about the implementation team?
I deployed it myself.
Which other solutions did I evaluate?
We also looked at FortiGate.
What other advice do I have?
I would rate it a nine out of ten. Not a ten because nothing is perfect.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at a comms service provider with 201-500 employees
Easy to scale, reliable, simple to install, and has a good VPN connection
Pros and Cons
- "The ability to reroute traffic from the user, connecting you to the internet rather than passing through our network area, is very useful."
- "It would be extremely useful to have an automatic updating feature."
What is our primary use case?
We primarily use Fortinet FortiClient for their VPN, which provides us with a secure connection and allows people to work from home.
What is most valuable?
The ability to reroute traffic from the user, connecting you to the internet rather than passing through our network area, is very useful. It also reduces the amount of traffic that we use here. When they connect to the internet, they go directly there.
What needs improvement?
It would be extremely useful to have an automatic updating feature.
For how long have I used the solution?
I have been using Fortinet FortiClient for two years.
We are using version 6.4.
What do I think about the stability of the solution?
Fortinet FortiClient is very stable.
What do I think about the scalability of the solution?
We are not a large company which made it easy install to everyone. It was easy to scale.
How are customer service and support?
I have not contacted technical support, and I do not believe there has ever been a discussion about technical support.
How was the initial setup?
The initial setup is straightforward. it was quite simple.
What other advice do I have?
It's a good online solution.
We are using it less now that we're almost back in the office. I don't think there was anything we missed while using it.
It's a very good product, I would rate Fortinet FortiClient a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systeem / Netwerkbeheerder at a financial services firm with 51-200 employees
Has good configuration and is easy and simple to use
Pros and Cons
- "The configuration is the most valuable feature."
- "The pricing could use improvement."
What is our primary use case?
We use the private deployment model of this solution. Our cloud provider is Microsoft. Our primary use case of FortiClient is for administrative purposes.
What is most valuable?
The configuration is the most valuable feature. It is also simple and easy to use.
What needs improvement?
The pricing could use improvement. It should be cheaper.
The reporting can also always be better.
For how long have I used the solution?
I have been using FortiClient for a few months now.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
We have around ten users using this solution. They are primarily system administrators. We require only three people for the maintenance.
How are customer service and technical support?
Their technical support is good. I am satisfied with them.
Which solution did I use previously and why did I switch?
We previously used Palo Alto. We switched because we are using Fortinet for the whole network.
How was the initial setup?
The initial setup was straightforward. The deployment only took a few minutes.
What about the implementation team?
We first used the reseller for the deployment but then did it ourselves.
Which other solutions did I evaluate?
We also looked at Meraki and Cisco.
What other advice do I have?
It's a good solution. It works fine. It's the right solution if you use Fortinet. If we didn't have Fortinet, we wouldn't use it.
I would rate it an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
It's given us the ability to remotely access information securely
Pros and Cons
- "Remote connectivity is its most valuable feature."
- "The initial setup was probably more complex. The configuration was somewhat unclear."
What is our primary use case?
The primary use case is VPN.
How has it helped my organization?
Being able to work from outside the office, it has given us the ability to remotely access information securely.
What is most valuable?
Remote connectivity is its most valuable feature.
What needs improvement?
I would like simplicity in the being able to configure the software to use it without a lot of effort.
What do I think about the stability of the solution?
It's highly stable.
What do I think about the scalability of the solution?
The scalability is limited.
How are customer service and technical support?
The technical support has been good and helpful.
Which solution did I use previously and why did I switch?
We were previously using Cisco. We switched because we switched the hardware.
We chose this solution because it is part of a bigger product solution and it has flexibility.
How was the initial setup?
The initial setup was probably more complex. The configuration was somewhat unclear.
What about the implementation team?
We used a reseller for the deployment, who was good.
What was our ROI?
The solution has helped increase staff productivity by approximately 15 percent.
What other advice do I have?
It has improved our security posture by having this additional product.
Be open to what is out there. This particular solution is good, but there are other solutions out there that may make more sense for what you are trying to achieve.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Engineer at a tech services company with 1-10 employees
Comprehensive and easy to use
Pros and Cons
- "What I like most about FortiClient is that it's easy to use. The way it displays information is very straightforward."
- "I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year."
What is our primary use case?
I'm a system integrator. We're primarily a Cisco shop, but we've been diversifying in recent years.
What is most valuable?
What I like most about FortiClient is that it's easy to use. The way it displays information is very straightforward.
What needs improvement?
I'd like the ability to specify when EMS is controlling the client and when it's not because you would have a lot more options were it not for the client. As it stands, you need to edit the XML file on EMS to get those options.
I also think Fortinet could improve the VPN. It's good, but Cisco AnyConnect is a bit better. Fortinet could add split tunneling for the routes, like AnyConnect. Currently, you have to go into the command prompt and then print the route. So someone who's not that knowledgeable of the product will not know how to do it. Fortinet could maybe include some more next-gen AV stuff, but I think that's going to be integrated into the new packages we've got.
For how long have I used the solution?
I've been using FortiClient for more than a year now.
What do I think about the stability of the solution?
I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year. It would bug out while auto-upgrading on this specific version. So, that would be an obvious thing. And bug tracking is bad. FortiClient gives you an internal message that says the bug has been reported, but I cannot find it anywhere online.
How are customer service and support?
Tech support is one of FortiClient's worst areas. Fortinet's firewall support was much faster and better, I would say. Support for FortiClient isn't bad per se, but it takes you a long time for your ticket to get answered and escalated to a higher level of support, like an actual engineer. Unfortunately, FortiClient's support is based on the West Coast of the United States, so that means that I'm going to get a ticket reply at maybe 4:00 a.m. and then have to wait another day.
How was the initial setup?
Setting up Fortinet was quite easy. I would say it took around two hours.
What's my experience with pricing, setup cost, and licensing?
FortiClient is much cheaper than endpoint protection systems made by Cisco and other companies. Pricing is especially important in Bosnia. We were deploying Cisco M, but not too many companies can afford that.
What other advice do I have?
I would give it eight out of 10 with the VPN. Without the VPN, I would maybe rate it a seven. One of the main selling points is that it integrates all that stuff together.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Senior Engeneer
High performance, reliable, and simple deployment
Pros and Cons
- "The most valuable feature of Fortinet FortiClient is its performance."
- "Fortinet FortiClient could improve the compatibility with mobile applications that are allowed and sometimes they do not respond. However, Microsoft Windows applications are very good."
What is our primary use case?
I'm using Fortinet FortiClient to connect to servers on my company while working remotely from home. Additionally, I use it to connect to cloud applications and cloud servers. It's my company's gateway.
What is most valuable?
The most valuable feature of Fortinet FortiClient is its performance.
What needs improvement?
Fortinet FortiClient could improve the compatibility with mobile applications that are allowed and sometimes they do not respond. However, Microsoft Windows applications are very good.
For how long have I used the solution?
I have been using Fortinet FortiClient for approximately four years.
What do I think about the stability of the solution?
Fortinet FortiClient is stable.
What do I think about the scalability of the solution?
We have approximately 4,000 technology employees using this solution.
How are customer service and support?
Our internal network team does the support for Fortinet FortiClient. I have not contacted Fortinet FortiClient support.
Which solution did I use previously and why did I switch?
I have not used another solution other than Fortinet FortiClient.
How was the initial setup?
The initial setup of Fortinet FortiClient is very easy.
What other advice do I have?
I would recommend this solution to others because it is very good.
I rate Fortinet FortiClient an eight out of ten.
I would rate the solution higher if the solution has better compatibility with the mobile application.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros
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Updated: December 2024
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