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Luca Toni - PeerSpot reviewer
IT Security and Privacy at AD2000 Srl
Real User
A scalable and easy-to-deploy solution, but its visibility of the end-user action should be improved
Pros and Cons
  • "Fortinet FortiClient's scalability is very good because it has no limitations."
  • "Fortinet FortiClient should improve its visibility of the consumption of traffic and end-user action, which is very low."

What is our primary use case?

We use Fortinet FortiClient based on the end user's firewall structure. If my customer uses a FortiGate firewall, we usually use Fortinet FortiClient for the VPN instead of a WatchGuard.

What is most valuable?

Fortinet FortiClient's scalability is very good because it has no limitations.

What needs improvement?

Fortinet FortiClient should improve its visibility of the consumption of traffic and end-user action, which is very low.

For how long have I used the solution?

I have been using Fortinet FortiClient for two years.

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What do I think about the stability of the solution?

We didn't face any problems with Fortinet FortiClient's stability.

Which solution did I use previously and why did I switch?

I previously used a solution called WatchGuard.

How was the initial setup?

Fortinet FortiClient's initial setup is quite simple.

What about the implementation team?

Fortinet FortiClient's deployment took around five to ten minutes. We manually set up the software while configuring the end-user device. We deployed the solution through an in-house team.

What other advice do I have?

I would not recommend Fortinet FortiClient to other users because of its low visibility of end-user actions.

Overall, I rate Fortinet FortiClient a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2093079 - PeerSpot reviewer
Enterprise Solutions Consultant at a computer software company with 201-500 employees
Real User
Powerful with good connectivity and the ability to expand
Pros and Cons
  • "It is very powerful."
  • "The solution requires skillful users."

What is our primary use case?

We primarily use the solution support on the customer's network. It's a VPN product. We enter into their network and give support. 

What is most valuable?

It's good to use the solution with other solutions. There's good connectivity.

It is very powerful. 

The solution is good for scalability. 

If you are knowledgable, it can be set up rather easily.

What needs improvement?

The solution requires skillful users. 

There are a lot of requirements. It makes it a bit complex to use. 

Security could always be improved. This is true for every VPN provider. We are seeing quantum computers, and it's only a matter of time before we will be using something like this we'll need security to match, including quantum-safe keys for VPNs and so on. 

For how long have I used the solution?

I've used the solution for two to four years. 

What do I think about the scalability of the solution?

The solution can scale, at least for my purposes. I'm not sure if there is a limit to how large it can scale. It can scale security-wise. Users can move from a simple password to two-factor authentication. 

How are customer service and support?

Technical support has not been used. We don't have any issues with the problem.

Which solution did I use previously and why did I switch?

I work with a lot of clients and therefore use a lot of VPN solutions. For example, we also use Palo Alto or OpenVPN. OpenVPN is simpler to use. 

How was the initial setup?

I find the solution very easy to set up as I am knowledgeable. 

The solution can be deployed in ten minutes. If you need to configure something, it might take five minutes more on a new computer. 

The deployment is very easy. You simply download the solution from Fortinet, and the installation software is simple to click through, so long as you don't need too many configurations. 

What's my experience with pricing, setup cost, and licensing?

I can't speak to the pricing. The customer handled the costs. 

What other advice do I have?

We're using the latest version of the solution. 

We use the solution personally as our clients use the product. 

I'd rate the solution nine out of ten. I'd recommend the solution to others. It is a very good product. OpenVPN is also quite a good solution as well. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Fortinet FortiClient
October 2025
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Technical Director at Kaldera Ltd
Reseller
Provides helpful filtering and authentication for remote sites with deployed firewalls
Pros and Cons
  • "For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful."
  • "The filtering process could be improved."

What is our primary use case?

We are resellers. The solution is deployed on-premises.

Less than 50 people use this solution in my company.

What is most valuable?

For our clients with remote sites and deployed firewalls, the filtering and authentication features are very helpful.

What needs improvement?

With more features, the solution would be more independent from the firewall because some sites don't require a firewall to be installed. FortiClient could be more centralized. The filtering process could be improved.

For how long have I used the solution?

I have used Fortinet for more than five years.

What do I think about the stability of the solution?

We haven't had any issues with the stability.

What do I think about the scalability of the solution?

It's scalable.

How was the initial setup?

The setup is straightforward.

Which other solutions did I evaluate?

We compared FortiClient with Sophos, but we already had FortiGate deployed on those sites, so we went with FortiClient.

What other advice do I have?

I would rate this solution eight out of ten. 

I would recommend this solution to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Senior Network Engineer at a tech vendor with 11-50 employees
Consultant
Top 20
Helpful support, good reliability, and offers great VPN capabilities
Pros and Cons
  • "It's very stable."
  • "We'd like to see a deployment wizard to help implementation become streamlined."

What is our primary use case?

We primarily use the solution for the VPN.

What is most valuable?

The VPN capabilities are good. 

It's very stable. 

It can scale well.

Techical support has been helpful.

What needs improvement?

We'd like to have a guided config process. We'd like it so that, when you want to configure something or allow new segments or servers, you launch a wizard, which will guide you on how to configure it.

We'd also like to see a deployment wizard to help implementation become streamlined. 

For how long have I used the solution?

I've used the solution for four years. 

What do I think about the stability of the solution?

The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. I'd rate the stability five out of five. 

What do I think about the scalability of the solution?

We have about 300 people using the solution right now. 

The scaling is pretty good. I would rate it four out of five in terms of its scaling capabilities. 

How are customer service and support?

I've had a positive experience with technical support. They are very good. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not previously use a different solution. 

How was the initial setup?

I was in the company when they were refreshing the hardware. I handled the setup. It's not very straightforward in that there are many steps involved. You have to define the separate routing and then deal with the portal for separate applications, and then have a policy for that. It took one or two days to do the deployment. 

We only need two people to maintain the solution internally. 

What about the implementation team?

We had the help of a consultant, a reseller. 

Which other solutions did I evaluate?

We may have compared this solution to Check Point. We found Fortinet to be simpler and had better compatibility.

What other advice do I have?

We are customers and end-users. 

I'd rate the solution eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Furqan Ahmed - PeerSpot reviewer
Network Engineer at Pronet
Real User
The solution efficiently blocks noncompliant devices but has some issues with user stability
Pros and Cons
  • "The solution's TNA feature blocks devices from entering the network that do not meet compliance protocols."
  • "The solution has some issues with stability on the user side."

What is our primary use case?

Our company deploys the solution for twenty customers who need ransomware protection and web application firewalls. 

What is most valuable?

The solution's TNA feature blocks devices from entering the network that do not meet compliance protocols such as the absence of antivirus protection. 

The TNA security feature allows integration with FortiClient, FortiGate, FortiAnalyzer, and FortiSandbox. 

The solution creates a security fabric with all devices connected and sharing the same log so it is easy to automatically quarantine any device.

What needs improvement?

The solution has some issues with stability on the user side. 

For how long have I used the solution?

I have been using the solution for two years. 

What do I think about the stability of the solution?

The solution has some stability issues on the user side but is improving. 

New releases are more stable than past versions. 

What do I think about the scalability of the solution?

The solution is scalable based on your license. 

Adding users that extend beyond your current license is simple because you just upgrade your license. 

How are customer service and support?

Technical support is quite impressive and available 24/7. 

Support engages with us and provides relevant resolutions for issues.  

How was the initial setup?

The initial setup on the server side is very easy. 

The setup steps include installing the solution on the server, configuring any ports or IPs, creating an installer to run on user systems, and then deploying the solution on the user side. 

Deployment on the user side can be done manually if there are few users. Our clients have thousands of users so we push the installer through ED by creating group profiles that contain specific policies. 

Users receive policy updates that administrators want to push to them. 

What about the implementation team?

Our company implements the solution for customers. 

What other advice do I have?

The solution is moving toward stability so I recommend it.

I rate the solution a six out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
System Engineer at ALLOT
Reseller
Reliable, easy enough to set up, and is easy to use
Pros and Cons
  • "It's got a very friendly user interface."
  • "We would like Fortinet to add the function or the possibility to use all FortiClient features for free."

What is our primary use case?

I need the FortiClient to connect to the remote sites as I'm a network engineer. With FortiClient, I'm setting the network devices on the remote sites.

In general, it's only used for VPN. I don't use all the functionality and features of FortiClient. I know that it has more features such as endpoint control and secure endpoint modules, however, if anything, I'm using the VPN module only.

What is most valuable?

In my opinion, it's easy to use. It's got a very friendly user interface. The GUI is great. I can see my actual list of VPN connections. There's a feature to save the login password to set the type of the VPN (like IPsec VPN, SSL VPN, and so on). It's enough for me in terms of features.

It is stable. 

What needs improvement?

We would like Fortinet to add the function or the possibility to use all FortiClient features for free.

It has enough features in general for our usage requirements. It doesn't need anything more. 

For how long have I used the solution?

I've used the solution for more than two years.

What do I think about the stability of the solution?

The solution is stable and reliable. I would rate it a five out of five. There are no bugs or glitches. It doesn't crash. It doesn't freeze. 

What do I think about the scalability of the solution?

We don't need to scale the solution. 

In my company, we have other network engineers who also are connecting to the remote site using the FortiClient VPN. There are three people using it directly.

We've never explored increasing usage. 

How are customer service and support?

I've only connected with local Fortinet engineers. I haven't directly reached out to Fortinet's engineers at its central location. We don't really ask for or need assistance.

Which solution did I use previously and why did I switch?

I've previously used Palo Alto.

How was the initial setup?

Two people participated in the deployment and three people handle any daily work and maintenance. 

We are network engineers and found the process to be very simple and straightforward. 

I can't recall how long it took to have everything set up and deployed. It wasn't that long. 

What about the implementation team?

We handled the deployment ourselves. 

All of us are very skilled in deploying. Some of us also have the certificate for NSE 4.

What's my experience with pricing, setup cost, and licensing?

Our company isn't planning to buy the full version as it's not needed now.

What other advice do I have?

We are resellers of Fortinet products. However, we've only resold FortiGate products, not FortiClient. 

The FortiClient VPN is deployed on the machines in Windows. I'm not sure which version we're using. 

I'd rate the solution ten out of ten. So far, everything has been good. It's a great way to connect remotely; people should use it for that. I'd recommend people use it. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
CEO at a tech services company with 11-50 employees
Real User
Stable connection, centralized administration, and easy deployment
Pros and Cons
  • "We like its centralized administration, integration with Active Directory, deployment, and stability of the connection."
  • "The user interface on the central server could be improved."

What is our primary use case?

It is for a VPN connection. It only has one purpose, and Fortinet is doing very well.

It is used for mobile offices, and/or for our own company so that we can connect to the company network using the VPN. We also do remote access to our customer's environment. They all have FortiGate equipment for firewalls, and we connect to their networks.

We are using its latest version.

What is most valuable?

We like its centralized administration, integration with Active Directory, deployment, and stability of the connection.

It fits perfectly with our FortiGate firewall equipment. We are just using FortiGate firewalls, and these FortiGate firewalls make it very easy to use FortiClient because it is just a natural fit. Another advantage is its integration with the antivirus solution of Fortinet. If someone is using the antivirus software by Fortinet, it is the same agent. So, it perfectly integrates with the complete security stack if you are using the VPN and antivirus from the same brand.

What needs improvement?

The user interface on the central server could be improved.

In terms of additional features, the only thing I could imagine is that it should handle not only FortiClient VPN connections; it should also integrate with OpenVPN, for example. They should open it up for non-FortiGate devices. It is not a must, but it would be nice to have.

For how long have I used the solution?

I have been using this solution for about two years.

What do I think about the stability of the solution?

Its stability is great.

What do I think about the scalability of the solution?

We haven't reached the limit.

How are customer service and support?

The support of Fortinet for their products is great. The same is true for the Fortinet VPN client. There are a lot of online resources, and you can go through frequently asked questions. You have an online knowledge base, and you have a support company in the background to call and open a ticket with Fortinet. The responsiveness of Fortinet is very good. I would rate them a four out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

It is straightforward. If you set up your environment correctly and it is centrally managed, it is just a matter of 10 to 15 minutes to set up a VPN connection to a new client. It is absolutely fast.

What about the implementation team?

We are an integrator. Its deployment and maintenance can be perfectly handled by one administrator. We have a team for management because if a person is on vacation or ill, the other person can take over, but one administrator would also be perfectly okay.

What was our ROI?

We do not track return on investment. So, I don't have any numbers.

What's my experience with pricing, setup cost, and licensing?

I don't know it by heart, but it is comparable to other solutions. It is based on the number of clients. It is probably 50 Euros per year per client. It greatly depends on the number of clients you're handling because the more clients you are ordering it for, the cheaper it will be.

What other advice do I have?

I would totally recommend it. The stability of the connection is great. The performance is also great, and I don't see any big improvements that are necessary. 

I would rate it an 8 out of 10. I haven't seen a software I would give a 10 because 10 would just mean that the company can just sit back and do nothing else in the future.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Information Security Engineer at a healthcare company with 1,001-5,000 employees
Real User
Does a lot of things, has good security features, and is easy to scale
Pros and Cons
  • "It is a fantastic product. Its overall security is valuable. We are very impressed with the web filtering and the application firewall it provides."
  • "The software inventory part is not yet up-to-date. It doesn't have a great interface, which is a disadvantage. I wish we could leverage it, but we don't use it at all because it's not that reliable."

What is our primary use case?

We are using it for our web filtering and VPN needs. We are one version behind the latest one. 

It was deployed on-prem, but we moved it to the cloud. It is a public cloud provided by Fortinet.

What is most valuable?

It is a fantastic product. Its overall security is valuable. We are very impressed with the web filtering and the application firewall it provides. 

What needs improvement?

The software inventory part is not yet up-to-date. It doesn't have a great interface, which is a disadvantage. I wish we could leverage it, but we don't use it at all because it's not that reliable.

For how long have I used the solution?

We deployed it about a year back, and I use it pretty much every day.

What do I think about the stability of the solution?

We haven't seen any downtime since we deployed it about a year back. It has been pretty good.

What do I think about the scalability of the solution?

We have deployed it across all employee laptops. We have approximately 1,500 users. 

It was easy to scale. We got merged with another company, and it was easily scalable.

How are customer service and support?

Their support is good.

Which solution did I use previously and why did I switch?

We used Cisco AnyConnect. Because we had FortiGate on the other side, we decided to go with Fortinet.

How was the initial setup?

It was straightforward. 

What about the implementation team?

I did it myself. Their support was also good.

What's my experience with pricing, setup cost, and licensing?

It is not that expensive. It was within the range. A dollar per user per month is nothing.

What other advice do I have?

It definitely fulfills the purpose. It does a lot of things. I'm specifically using it for web filtering and VPN, but it also has other features. The zero-trust network feature is one of them. I haven't yet tried their zero network policies, and that's something that I'm now looking into. They claim to have fantastic features there, and that's the next one for me to try.

They also have an antivirus, but because we already have a Microsoft one, I just didn't give it a try. It is a part of the huge list of its benefits.

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
Buyer's Guide
Download our free Fortinet FortiClient Report and get advice and tips from experienced pros sharing their opinions.