What is our primary use case?
I use Fortinet FortiGate for SD-WAN, specifically for branches, and for firewall purposes.
Fortinet FortiGate is sold to everyone, including banks, mining companies, and oil companies, as it's one of the most popular SD-WAN products that we sell. These are mainly medium-sized businesses or enterprise businesses because we only sell business-to-business, B2B, and we don't sell to normal clients, only businesses.
How has it helped my organization?
We usually do not have any problems. It's a very easy-to-use product. We also have a SOC or service operations center. They are certified in Fortinet FortiGate.
From the point of view of a reseller, Fortinet FortiGate improves our business because it is one of the products that we sell the most. We also use it on our backend because the devices have many slots and support substantial bandwidth.
What is most valuable?
The most valuable features of Fortinet FortiGate are its SD-WAN capabilities, such as dynamic routing, and other features, including security options such as antivirus, IPS, and IDS—all integrated into one device.
Another beneficial aspect of using Fortinet FortiGate is that if you have a LAN network, you can integrate it with FortiSwitch. You can manage everything from Fortinet FortiGate. It is easy to manage and integrate with other Fortinet devices.
What needs improvement?
Fortinet FortiGate is a very good device overall, though it can be improved in certain areas regarding the licenses, particularly the big one called unified threat management, which has many capabilities. The big license options have web filtering, IDS, and a lot of other things, but it's not like they are all good. That's the only thing I would change because the rest is very good.
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Fortinet FortiGate
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For how long have I used the solution?
I have about 4 or 5 years of experience with Fortinet FortiGate.
What do I think about the stability of the solution?
I find Fortinet FortiGate to be quite stable, as I have never heard of any issues where they broke or malfunctioned; they are always working. I would rate the stability of Fortinet FortiGate a ten out of ten.
What do I think about the scalability of the solution?
I would rate the scalability for Fortinet FortiGate as an eight out of ten
How are customer service and support?
We don't usually use that service. We only engage with Fortinet support when a device is broken and needs RMA, so I am not familiar with their operational teams.
Which solution did I use previously and why did I switch?
We used to use Cisco firewalls and devices, which are also quite good. However, Cisco is more expensive, approximately twice their prices, but they are similar in functionality. With Fortinet, we are partner experts, which is a big advantage, whereas with Cisco, we are premium partners, which is not the biggest status, so if we are going to resell to our clients, we don't have the best discount or prices.
How was the initial setup?
I am not part of the initial setup or deployment process since I work in presales. The setup or deployment is quite easy, as you can do a one-touch deployment that automatically connects to the FortiManager cloud when you connect it to a broadband or dynamic IP, allowing you to start the configuration from that point.
We usually sell it for on-premises setups. It's on the cloud only when the client has virtual machines or their own service. Sometimes they have a service on the cloud like AWS, but it's more difficult to sell now because AWS has an e-commerce option where you can buy FortiGate directly. The only thing you need is someone to manage and configure.
What about the implementation team?
For deployments at one site, it usually requires only one person, and if we are talking about 1 to 50 sites, it still only takes one person because the same template is used for all sites.
In Argentina, we service about 100 locations. There are about 200 companies in Colombia and Brazil.
What was our ROI?
We service about 100 locations with Fortinet FortiGate in Argentina, but if we account for all the company's clients, it can be around 2,000 across Colombia and Brazil, since we have clients in all of these countries.
What's my experience with pricing, setup cost, and licensing?
Fortinet prices are around $600 for the small 40F model, and for licenses, the simplest option is about $300 for a year. They sell licenses that can last for 1, 2, 3, or 5 years.
Which other solutions did I evaluate?
Before using Fortinet, we evaluated other options such as Versa and Meraki, but Meraki is also from Cisco. Fortinet is better than Versa. One of the main differences between them is that we don't have many partners or distributors for Versa here in Argentina, making it difficult to sell something that you cannot pay for locally. It has been easier in the past to handle payments, but Versa doesn't have many providers or distributors in Latin America, making it a less viable option. Fortinet offers more products that are easier to integrate into our clients' networks, such as firewalls and access points, so that was one of the main reasons we didn't use Versa.
What other advice do I have?
My advice to other businesses or people considering using Fortinet FortiGate is that it is the starting product from Fortinet, and when you start using Fortinet FortiGate, you can then move on to the next products they offer, which are numerous.
We sell the 40F, 60F, 80F, 100F, and 200F models. There are the ones we sell readily from the bottom to the top. Sometimes, we sell bigger ones such as the 300 model.
Overall, I would rate Fortinet FortiGate around a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner