I use Fortinet FortiGate to secure the internal network and perform unified threat management, forward filtering, and application control. This is crucial for the organizations and products I collaborate with on projects. The solution effectively addresses high availability through SD-WAN load balancing. Additionally, we rely on Fortinet FortiGate to resolve remote access issues for our clients.
Network Security Engineer at a tech services company with 1,001-5,000 employees
Helps secure the internal network and perform unified threat management, forward filtering, and application control
Pros and Cons
- "Fortinet FortiGate's ease of management is the most valuable feature."
- "The non-error conserve mode has room for improvement."
What is our primary use case?
How has it helped my organization?
Fortinet FortiGate has helped improve our reporting analysis, ease of management, and enhance the security of our environment.
What is most valuable?
Fortinet FortiGate's ease of management is the most valuable feature.
FortiGate offers numerous features that are designed to assist end users in gaining a clear understanding of the activities occurring within their network.
What needs improvement?
The non-error conserve mode has room for improvement.
Buyer's Guide
Fortinet FortiGate
November 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
For how long have I used the solution?
I have been using Fortinet FortiGate for eight years.
What do I think about the stability of the solution?
I rate the stability of FortiGate an eight out of ten.
What do I think about the scalability of the solution?
I rate the scalability of FortiGate a ten out of ten.
How are customer service and support?
The technical support has improved compared to the last few times I used it.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I had previously used a different solution but switched to Fortinet FortiGate due to its better price and ease of use.
How was the initial setup?
The initial setup is straightforward. Depending on the customer's requirements and environment, the deployment can take anywhere from one day to a couple of weeks and can be completed by a single person.
What about the implementation team?
We implement the solution in-house.
What was our ROI?
I achieve approximately a 30 percent return on investment with FortiGate.
What's my experience with pricing, setup cost, and licensing?
Fortinet FortiGate is reasonably priced.
What other advice do I have?
I rate Fortinet FortiGate a nine out of ten.
Fortinet FortiGate is primarily utilized by medium to large organizations, although it can also be employed by small ones.
In terms of maintaining the solution, updates are typically performed to address bugs.
I highly recommend Fortinet FortiGate to others.
Which deployment model are you using for this solution?
On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
Senior Director Information Technology at a hospitality company with 1,001-5,000 employees
Reliable perimeter firewall with reasonable total cost of ownership over five years
Pros and Cons
- "We purchased Fortinet because of the pricing, its functionality, because it met our requirements, and the total cost of ownership over five years was quite reasonable. In the market, Fortinet is rated quite well."
- "The logging details need to be improved."
What is our primary use case?
We use Fortinet as a perimeter firewall. The solution is deployed on-premises.
What is most valuable?
The best feature is the ease of use. I think it's pretty much a well-rounded product. It has more features than we use, but a lot of products are like that. We purchased Fortinet because of the pricing, its functionality, because it met our requirements, and the total cost of ownership over five years was quite reasonable. In the market, Fortinet is rated quite well.
What needs improvement?
The logging details need to be improved.
For how long have I used the solution?
We have been working with Fortinet for about 18 months. We are running the current version.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
We haven't had a need to scale it, so it provides directly what we need it for.
There are approximately 2,800 users in my organization. The solution doesn't require a lot of staff for maintenance.
How are customer service and support?
Technical support is very good. On a scale of one to five, I would give them a four.
Which solution did I use previously and why did I switch?
We previously used Check Point. We switched because the devices became in the end of support and then we got pricing on the replacement models, and the pricing was a little bit ridiculous for what we needed so we looked into Fortinet.
Fortinet said that they could migrate from Check Point for us or help build an easy migration from Check Point to Fortinet. It wasn't that easy at the end of the day, but it all got done.
The switch was really down to pricing and the functionality that we required, so the decision was made to go with Fortinet because of that and ongoing maintenance costs.
How was the initial setup?
It wasn't complex. It was time-consuming because there were so many rules that had to be set up. We were migrating away from Check Point and going to Fortinet.
Deployment took six weeks.
What about the implementation team?
Deployment was completed with a consultant.
What's my experience with pricing, setup cost, and licensing?
The license is yearly.
We pay for the top end. It's called 360. We get signatures for blacklist. We get signatures for a whole host of different bad actors that search the internet.
It covers the hardwares, software, and it covers the subscriptions to the signatures because the box uses three or four different types of signatures for interrogating inbound and outbound traffic.
What other advice do I have?
I would rate this solution 8 out of 10.
It does everything we need it to do. We're quite happy with it. It's very reliable. We haven't had any problems with it. We had a few teething problems that everybody has when you first use something new. Everything works, and the majority of time we don't even know it's there, which is the best power for an IT appliance that you can buy.
My advice is that if you haven't tried it, you should try it and see if you like it.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiGate
November 2024
Learn what your peers think about Fortinet FortiGate. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
CEO at Acme Technologies
Good application control, web filtering, and anti-spam features, affordable price, and good support
Pros and Cons
- "Customers are more inclined towards FortiGate because of application control, web filtering, and anti-spam features. The support from the FortiGate team is good, and price-wise, it is affordable."
- "They are doing good, but they can improve the distributor assignment. The availability of the product and the timeline of delivery are the main things. The distribution should be swift, and the distributor should not reach out to end customers directly. They should work as a distributor. There should also be one more local distributor. Currently, there is only one distributor in Pakistan, and the rest of them are in UAE. It is difficult to work with only one distributor. Sometimes, you don't get along with the same distributor, and that's why they should have one more distributor. Their licensing should also be improved. The activation or renewal of the product should be done from the date of renewal, not from the date on which the license expired."
What is our primary use case?
We are selling FortiGate 60E and 200E. I mostly look after imports and finance, and my sales team and my corporate manager look after the business. Currently, we are buying renewals for our customers from a local distributor.
What is most valuable?
Customers are more inclined towards FortiGate because of application control, web filtering, and anti-spam features. The support from the FortiGate team is good, and price-wise, it is affordable.
What needs improvement?
They are doing good, but they can improve the distributor assignment. The availability of the product and the timeline of delivery are the main things. The distribution should be swift, and the distributor should not reach out to end customers directly. They should work as a distributor. There should also be one more local distributor. Currently, there is only one distributor in Pakistan, and the rest of them are in UAE. It is difficult to work with only one distributor. Sometimes, you don't get along with the same distributor, and that's why they should have one more distributor.
Their licensing should also be improved. The activation or renewal of the product should be done from the date of renewal, not from the date on which the license expired.
For how long have I used the solution?
I have been using this solution for almost two years.
What do I think about the stability of the solution?
It is 100% stable.
What do I think about the scalability of the solution?
It is scalable. We have more than a thousand users.
How are customer service and technical support?
The support from the FortiGate team is good. My engineers never complained that they are facing any problem with Fortinet in terms of support.
How was the initial setup?
It is very easy to install. It is way easier than Cisco.
The deployment duration varies from customer to customer. It depends on what features they want to utilize, what is their scenario for IP addressing, and what security level they want to implement. It also depends on the policy and the planning of the technical teams. My engineers and the customer's engineers sit together, and they plan the activity and take care of everything. After that, they decide what to implement and how long it will take. Sometimes there are physical, logical, or IP addressing problems, so it all depends on the customer and our implementation planning. I have three guys for deployment.
What's my experience with pricing, setup cost, and licensing?
Its price is affordable and lesser than Cisco. Cisco is expensive.
In terms of licensing, there is only one issue. If a customer's license has expired a month ago and they do the renewal after one month, Fortinet renews the license from the start of the previous month. The activation of the product is done from the previous month, not from the date of renewal. The customers usually shout and complain that because they are paying today, the renewal should start from today. The support contract renewals or licensing should be renewed from the date of renewal, but Fortinet starts from the day it had expired. It is a loss for customers. They might have had some problems because of which they did not take the license one month before. Fortinet should work on this. Cisco doesn't do this. Cisco always starts from the day they apply for the license.
What other advice do I have?
We plan to keep selling this solution. Fortinet has launched new partnership levels. They have removed the silver partnership. We were a silver partner previously, and we have now become a premier partner or something like that. So, we have to improve our partnership on new levels.
I would definitely recommend this solution. We always support customers and recommend buying Fortinet. It is a better, more stable, and relatively cheaper product than Cisco. We supply Cisco only when a customer forces us to go for Cisco.
I would rate Fortinet FortiGate a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Owner at a consultancy with 1-10 employees
Stable, easy to set up, and offers good ROI
Pros and Cons
- "The ease of setting the solution up is a valuable aspect for us."
- "The biggest "gotcha" is that if the client purchases what they call the UTM shared bundle, which has unified threat management on both, it's not as easy to manage if you have more than one firewall."
What is our primary use case?
I specify, configure and deploy firewalls in organizations with 500 or fewer employees and 15 or fewer sites. Primarily I choose between Cisco, Sonicwall and Fortigate small and medium sized appliances. Occasionally I deploy virtual appliances in AWS. I prefer to use Fortigate firewalls for several reasons- remote access is simple and the included client works with MacOS Windows and IOS devices. The level of security works well for most clients and the authentication with AD/LDAP makes the solution easier to deploy. I also find that the clients appreciate the lower price point than other vendors.
How has it helped my organization?
We have a standard build. We give the client the laptop, and, especially with the pandemic, we send them home with the laptop or FedEx the laptop already configured, and the user is ready to go.
I don't even need to know the client's password. I can just install the software and create a profile. The client fills the profile in with simple instructions, types in their password instructions, and connects it and they're good. It's really simple.
That's why we have standardized recommending Fortinet. That doesn't mean that I don't support other solutions as well, however, the device that I like the best is the one that's easy to use for me and it's easy to use for the clients. The price point is not bad as well.
What is most valuable?
The ease of setting the solution up is a valuable aspect for us.
The most valuable aspect that differentiates it from other solutions is that the client (the SSL VPN client or the IP sec VPN client, the same clients) is included in the solution. We don't have to pay extra for the software and the clients.
I have had some issues, but no more than others and I don't have to buy an expensive add-on license to do it and it's managed and it's updated automatically. That's the key thing, that the client is included and it updates itself so I don't have to do too much to manage it and it's very transparent to the end-user.
What needs improvement?
The biggest "gotcha" is that if the client purchases what they call the UTM shared bundle, which has unified threat management on both, it's not as easy to manage if you have more than one firewall.
If I wanted a unified console, I have to pay extra. And that's the downfall. That's the only needed improvement that I would say for the Fortinet solution, is that they should have it web-based from the get-go. You should not have to buy an extra bundle or an extra device.
If I have to make an update to a web filter, and I have 12 devices, I've got to do it in 12 places. If I don't want to do that the client can pay for a pretty expensive device or virtual appliance that does that for them. It's like an expensive centralized management tool. That's the big downfall of Fortinet. It doesn't come included, you have to pay for it. Their web-based one, that's sort of just like an inventory manager. It's not really good for distributing roles. With Cisco, you don't have to do anything. The one from Aruba HD has one too. Fortinet should try to be similar to those options.
In the next release, it would be amazing if they could give a better tool for upgrading, so that if I upgrade from an older version to the other, it can read the configuration and processes it for me so that I don't have to rewrite it from scratch. In FortiConverter, they have a tool like this, however, it doesn't work well. It's really more for bringing items in from other vendors, not from one version to the other.
That was my last experience where they operated from version five to six. However, that's really the only big thing. The main thing is to include the FortiManager cloud software like Cisco does. To have one solution. If you paid $150 a year for the support, you might as well get that too so I could manage all the devices at one spot. They do have FortiCloud, however, it's not the same as the way Cisco does it. They are selling another product called FortiManager. FortiManager should be included with the support, and that would make it more of a business solution, rather than a feature request.
For how long have I used the solution?
I would say that I have been using the solution for over 10 years. It's likely been between 10 and 15 years at this point.
What do I think about the stability of the solution?
Fortigate firewalls are very reliable- in the past 15 years I believe only 2 devices in a 100 have failed. The failures were due to harsh environments (dust and water will ruin any electronic device). The input I can give to any technology person or client looking to choose a firewall / threat management device I would highly recommend the stability / reliability of fortigate. Once installed it will do it's job efficiently and effectively for several years.
What do I think about the scalability of the solution?
I will tell a client not to go with Fortinet if they have no firewall or they have a very, very old firewall. If this is from scratch, I'd say let's not go with Fortinet, let's go with Meraki if you have the money. I always say create the budget for it if you have a lot of sites, as Cisco does a better job if you have a lot of sites. If you have two sites, then it's fine to go with Fortinet. It'll scale to that scale. However, if you want to go over a couple of sites, it's not the best option.
How was the initial setup?
The solution's initial setup is straightforward. It's actually gotten better. I got good at doing it from scratch from the command line, or even from the GUI with all the 50 steps to set up stuff. However, now they're wizards and it's much better. It was the thing that probably a lot of people commented on initially, and they just worked hard to fix it. They updated the software from version four to five to six. They did a good job at making it easier.
What was our ROI?
If the client had a lot of downtime or a lot of issues with older equipment, or they did not like the fact that they had to pay every year just to be able to use the device, then the return on investment of spending $900 for a Fortinet 60E per site for a three-year contract will hands-down beat pretty much anybody.
It is definitely set it and forget it. There's very little input. You'll save money on consulting. If you were to call me and you're doing Juniper or you're doing Palo Alto, there's a lot more configuring and it's a lot harder to add stuff and therefore, as a consultant, I make more money, and I'm being serious. Once I set up a Fortinet I really don't have to touch it for years.
Maybe I have to log in to check that I need to do an update, however, in that case, they usually send me an email saying hey, your license key is up and maybe you want to buy a new one. I take the old one out and put a new one in, that's when I get paid again. It's boiled down to that.
What other advice do I have?
I'm not only an authorized reseller. I am a consultant that uses their equipment and recommends them on a routine basis. I am not a Fortinet partner, however.
I use a series of FortiGate products, including the 60, the 90, and the 100. Some of them are E's, some of them are S's; it all depends. However, they have pretty much the same user interface.
If a company is considering the solution, I'd advise that they consider purchasing the FortiManager if they really like the feature set and the way that Fortinet works. For example, a company we work with has these large scale solutions, and they use FortiManager. If you're a very large implementation, definitely look into Fortinet. If you're small, for example, under 20 devices, consider joining Cisco Meraki as it's so much easier. That's what I would tell any client.
FortiManager and FortiGate are really good. If you like the way the GUI works it's more flexible than Cisco. There are more bells and whistles, however, Cisco is going to be the way to do it if you're going to do 50 sites. If you were to do a lot of sites, consider Cisco. If not, you can do Fortinet.
At the end of the day, the solution is very flexible, and if the client has special business partners that want a special type of nailed up VPN or special configuration for the clients, it offers that. The lesson I learned using the solution was to go with the solution that's most flexible for the client and at the same time is as low touch as possible. That's why I've standardized on FortiGate, as it's low touch for me and I'd rather spend time fixing other stuff or troubleshooting the other problems for clients than this particular solution.
You want to spend less time fighting with your remote access solution or your firewall solution and work on other problems. It should not be a difficult thing, and yet, a lot of people struggle with that. Especially today with the pandemic, they have to be able to have access to their stuff and that's crucial. That's the biggest takeaway. Is it easy to manage it, is it easy to connect? If so, it's worth the investment.
I would rate the solution nine out of ten. If they included FortiManager in their offering, I'd give the product a perfect ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Computer Networks and Systems Support Engineer at a real estate/law firm with 11-50 employees
Provides good threat intelligence feeds, but the advanced models are expensive
Pros and Cons
- "The solution provides good threat intelligence feeds."
- "The advanced models are expensive."
What is our primary use case?
We use the solution on the perimeter. We are a government entity. We have other organizations monitoring our network. We also have our own firewall to separate the DMZ and different things on our external servers.
What is most valuable?
The solution provides good threat intelligence feeds.
What needs improvement?
The advanced models are expensive.
For how long have I used the solution?
I have been using the solution for five to six years.
What do I think about the stability of the solution?
The tool’s stability is good. I rate the stability a seven or eight out of ten. The stability could be improved.
What do I think about the scalability of the solution?
The tool is very scalable. It connects to its own wireless access points. The firewall is supported by other technologies. We can add more products and extend the features and the network.
How was the initial setup?
Fortinet has a tool that migrates all the policies from the previous firewall to the new one.
What about the implementation team?
The vendor helped us with the setup. It was quick. We connected the new firewall first. Then, we exported the policies from the live firewall to the new one. On a weekend, we deployed the new firewall.
What's my experience with pricing, setup cost, and licensing?
If we buy licenses for a longer duration, we get discounts.
Which other solutions did I evaluate?
Fortinet has better models, but we are using the one within our budget. It's a good product. Besides Fortinet, we're using Microsoft 365 and Microsoft Defender, as well as the safety features that come with these products. There are many products in the market. The monitoring team is using Palo Alto. Palo Alto is better than Fortinet, but it's more expensive.
What other advice do I have?
We use Fortinet for VPN, too. We have not faced any major issues with the tool. It has a lot of capabilities that enable us to customize tunnels and allow traffic from certain countries or regions. The vendor provides cloud-based models, but we do not use them because they are subscription-based models that are not within our budget.
The vendor has a lot of free and paid training courses. It is the best way to learn about the product. It is similar to Palo Alto. All the good companies have a lot of training materials and training courses to understand the product. The initial versions are free of cost. The certifications will help people understand the process and make administration easier. The cloud version has AI features.
Overall, I rate the product a seven or eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jun 13, 2024
Flag as inappropriateOperation Manager at a tech services company with 11-50 employees
Promptly addresses security threats and vulnerabilities commonly found in the modern technology world
Pros and Cons
- "Fortinet offers the latest versions to cater to the needs of enterprises."
- "Fortinet should focus on enhancing the capabilities of FortiGate by consolidating its various products, such as FortiGate Cloud, FortiManager, and FortiAnalyzer."
What is our primary use case?
We use Fortinet FortiGate for end-to-end advanced firewall protection.
Fortinet FortiGate is deployed both on-premises and in the AWS and Azure clouds.
How has it helped my organization?
Fortinet FortiGate makes it extremely easy to manage the entire security system independently of our enterprise. In our company, we operate multiple networks, each with its own distinct layers of networking. Whether it is a small or large company, each network will consist of various layers, including the first, second, and third layers, as well as Wi-Fi access points. Additionally, we have different access switches, distribution switches, and core switches. FortiGate allows for direct management of all these options, which is one of its core advantages.
What is most valuable?
FortiGate is highly user-friendly and promptly addresses security threats and vulnerabilities commonly found in the modern technology world. Additionally, Fortinet offers the latest versions to cater to the needs of enterprises. They provide a range of firewalls, suitable for both small-scale businesses and larger enterprises. Overall, we are quite satisfied with their performance, and it has been working well for us so far.
What needs improvement?
Fortinet should focus on enhancing the capabilities of FortiGate by consolidating its various products, such as FortiGate Cloud, FortiManager, and FortiAnalyzer. Currently, these multiple products often confuse users and clients. It would be beneficial if Fortinet could offer a comprehensive integrated solution instead of separate products that cause user confusion. By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows. This approach would greatly improve the user experience.
For how long have I used the solution?
I have been using Fortinet FortiGate for three years.
What do I think about the stability of the solution?
Fortinet FortiGate is extremely stable.
What do I think about the scalability of the solution?
Fortinet FortiGate can easily scale using the cloud firewall option.
How are customer service and support?
The technical support team is exceptional. They are consistently available and prompt in their responses, regardless of the region from which we open the ticket.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I used Cisco at my previous company and my new company uses FortiGate. FortiGate is better than Cisco. Where Cisco requires a person with great networking or programming knowledge, FortiGate does not. We can manage everything from its user interface. It provides comprehensive security fabric management, including Forti switches and access points. Additionally, FortiGate serves as a gate for our home, allowing us to monitor who enters and exits. Therefore, if we compare it to Cisco, monitoring the entire traffic becomes much easier.
How was the initial setup?
The initial setup is straightforward. Fortinet provides step-by-step instructions in its documentation. The Fortinet engineers and support team are always available to assist, but even for a non-technical person, the deployment is easy.
What's my experience with pricing, setup cost, and licensing?
The pricing depends on the FortiGate model we are using, ranging from $3,000 to $20,000 US dollars. We are using the FortiGate 600E, and its price falls within the midrange. The most expensive part is the renewal of the license subscription.
What other advice do I have?
I give Fortinet FortiGate an eight out of ten.
Fortinet FortiGate offers a cloud trial that organizations can use in a test environment to evaluate the solution before making a purchase.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technology Consultant at a tech vendor with 10,001+ employees
The secure web gateway module and the application control module are valuable
Pros and Cons
- "The secure web gateway module and the application control module are valuable. HA operations are very easy."
- "Web security solutions can be improved."
What is our primary use case?
We use it for the network security operations of our customers. We've many different use cases, such as client security, server security, or DMZ sites.
What is most valuable?
The secure web gateway module and the application control module are valuable. HA operations are very easy.
It's a very easy and simple solution for implementation and integration. I don't have any problems with this solution.
What needs improvement?
Web security solutions can be improved.
For how long have I used the solution?
I've been using this solution for 10 years.
What do I think about the stability of the solution?
It's stable.
What do I think about the scalability of the solution?
Its scalability is good. It's generally used in only one place as a standalone, but sometimes, it's used at multiple locations.
How are customer service and support?
Their support is good. I'd rate it an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I've used Palo Alto, which is a good solution for a firewall, and their application signatures are very good.
How was the initial setup?
I was sometimes involved in its deployment. Its deployment was simple for me. It was very simple and easy. It took five to six hours.
It does require maintenance. There are probably one to two people required for its maintenance.
What's my experience with pricing, setup cost, and licensing?
Its price is normal. If I compare it with other vendors, such as Palo Alto, it's normal. Palo Alto is expensive.
What other advice do I have?
I'd recommend it to other people. It's good, and in our country, this product is very popular in our sector. It's easy and cheapest.
Overall, I'd rate Fortinet FortiGate an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Head of IT at a educational organization with 51-200 employees
Is easy to integrate and configure with our ERP and other applications
Pros and Cons
- "The signature database and zero-day detection are Fortinet FortiGate's most valuable features."
- "Currently, without the additional reporting module, we only have access to basic reporting."
What is our primary use case?
We use Fortinet FortiGate to prevent intruder connections to our internal network.
How has it helped my organization?
Fortinet FortiGate's unified view around network operations and security operations is good.
The solution is easy to integrate and configure with our ERP and other applications. I am satisfied with the integrated application protection provided by Fortinet FortiGate.
The Fortinet FortiGate 60E Series resolved the bottleneck problem and CPU usage that was previously experienced with the 60D Series. Now, our employees can check their emails without encountering any bottleneck issues, and the CPU usage remains stable at around 50 percent.
We are satisfied with the ability to remediate threats more quickly.
We are pleased with the amount of time saved in detecting our mean time.
What is most valuable?
The signature database and zero-day detection are Fortinet FortiGate's most valuable features.
What needs improvement?
The Fortinet FortiGate 60D Series poses a problem by causing a bottleneck when several users access their emails simultaneously, as the device consistently consumes 90 percent of the CPU resources.
The reporting could be improved. Currently, without the additional reporting module, we only have access to basic reporting. However, reporting is crucial for network security, and it should be included as a standard feature.
The price and technical support have room for improvement.
For how long have I used the solution?
I have been using Fortinet FortiGate for three years.
How are customer service and support?
The local vendor support needs improvement.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Previously, I have utilized few other brands of NG Firewalls, which offer certain advantages. However, when comparing their price and performance to that of Fortinet FortiGate, Fortinet proves to be a strong competitor.
How was the initial setup?
The time required for a basic deployment is roughly three weeks, whereas a full deployment involving customizations and optimization of rules and policies may take up to two and a half months.
What was our ROI?
We experienced a return on our investment, however, when it comes to security, it is challenging to determine a precise value.
What's my experience with pricing, setup cost, and licensing?
The price is high compared to some of the other solutions.
What other advice do I have?
I give Fortinet FortiGate an eight out of ten.
We saw time to value within the first month of using Fortinet FortiGate.
We deployed Fortinet FortiGate in one location and the maintenance was mostly handled by internally and sometimes a third party.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: November 2024
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