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Security Architect - SME at Rrivate Entrepreneur
Real User
Easy to use, beneficial graphical user interface, and feature rich
Pros and Cons
  • "The most valuable feature of Fortinet FortiOS network segregation, UTM, and antivirus, freight management protection, such as DDoS. Additionally, the CLI and the GUI are easy to use. The architecture makes sense, and the command in the CLI are organized well. They have quite a lot of features are easy to use, and are user-friendly. Any novice can use Fortinet FortiOS without an issue."
  • "There is some room for improvement in the support."

What is our primary use case?

I am using Fortinet FortiOS for firewall security.

What is most valuable?

The most valuable feature of Fortinet FortiOS network segregation, UTM, and antivirus, freight management protection, such as DDoS. Additionally, the command-line interface(CLI) and the graphical user interface(GUI) are easy to use. The architecture makes sense, and the commands in the CLI are organized well. They have quite a lot of features are easy to use, and are user-friendly. Any novice can use Fortinet FortiOS without an issue.

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately eight years.

What do I think about the stability of the solution?

The stability of Fortinet FortiOS initial setup is simple and it is user-friendly. To do the whole process of transferring the firewall configurations and updates took approximately one day. 

Buyer's Guide
Fortinet FortiOS
February 2025
Learn what your peers think about Fortinet FortiOS. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the scalability of the solution?

We have approximately 2,000 users that use what hardware Fortinet FortiOS manages. All types of verticles are passing through the solution.

How are customer service and support?

I rate the support from Fortinet FortiOS a four out of five.

There is some room for improvement in the support.

How was the initial setup?

Fortinet FortiOS initial setup is simple and it is user-friendly. To do the whole process of transferring the firewall configurations and updates took approximately one day.

What was our ROI?

We have seen a return on investment because a lot of the features are effective. We do not need to train our engineers to use the solution, it is very easy to use.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiOS is comparable to other similar solutions on the market. We are on an annual license to use the solution.

What other advice do I have?

I rate Fortinet FortiOS an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Joao Gama Mendes - PeerSpot reviewer
Responsible for Cyber Security at IMT IP
Real User
Useful blocking lists, reliable, and simple setup
Pros and Cons
  • "The most important features of Fortinet FortiOS are the ability to block and make white and black lists. Additionally, the filtering of user access to websites is useful."
  • "Fortinet FortiOS is stable. However, last month we had an issue with a released patch. We had to receive another update to fix the firewall issue consuming all of the resources. The patches should be tested more before going into circulation."

What is most valuable?

The most important features of Fortinet FortiOS are the ability to block and make white and black lists. Additionally, the filtering of user access to websites is useful. 

For how long have I used the solution?

I have been using Fortinet FortiOS for approximately five years.

What do I think about the stability of the solution?

Fortinet FortiOS is stable. However, last month we had an issue with a released patch. We had to receive another update to fix the firewall issue consuming all of the resources. The patches should be tested more before going into circulation.

What do I think about the scalability of the solution?

We have approximately 800 users using the solution.

Which solution did I use previously and why did I switch?

We were previously using other firewalls, such as Palo Alto. They are similar solutions.

How was the initial setup?

Fortinet FortiOS's initial setup is simple.

What's my experience with pricing, setup cost, and licensing?

We had a three-year license to use Fortinet FortiOS and we are going to renew it this year.

What other advice do I have?

I rate Fortinet FortiOS a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Fortinet FortiOS
February 2025
Learn what your peers think about Fortinet FortiOS. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
reviewer930837 - PeerSpot reviewer
Senior Manager (Engineering Department) at a comms service provider with 10,001+ employees
Real User
Performs better than competing solutions
Pros and Cons
  • "Performance-wise, I think FortiOS is much better than its Juniper counterpart. Based on our actual experience and performance metrics, FortiOS-based products are much better than Juniper."
  • "They're using a lot of application-specific IC, so that may be causing some performance issues. And whenever a Fortinet adds new features, it can affect performance."

What is our primary use case?

We use FortiOS for the internet router and firewall for our customers' offices. In some of the smaller offices, there is only one FortiGate, but the hub site may have a pair of firewalls in an HA configuration.

What is most valuable?

Performance-wise, I think FortiOS is much better than its Juniper counterpart. Based on our actual experience and performance metrics, FortiOS-based products are much better than Juniper. We've experienced some trouble with Juniper in the past and some unstable, unpredictable performance on Juniper devices.

What needs improvement?

They're using a lot of application-specific IC, so that may be causing some performance issues. And whenever a Fortinet adds new features, it can affect performance. I don't handle implementation, so I have to ask my frontline engineers to implement new features, like software-defined WAN service. But I'm not sure these are stable and acceptable because this project is still in progress. FortiOS and all the other firewall products are adding SD-WAN service, and this kind of service needs a lot of resources from the fabrics, the hardware, and the software. Still, I think we have more confidence deploying this service with FortiOS than using the other brands, like Juniper.

For how long have I used the solution?

I've been using FortiOS for more than 15 years.

How are customer service and support?

Fortinet provides sufficient support, and their response time is reasonable.

How was the initial setup?

We have a team of around 10 engineers that manage FortiOS-based devices and all other firewall brands. 

What's my experience with pricing, setup cost, and licensing?

FortiOS has a UTM feature, for which you have to buy an annual subscription. Most brands of firewalls will also have such a subscription.

What other advice do I have?

I rate FortiOS at least eight out of 10, and we recommend it to our customers.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Tech Engineer at a financial services firm with 201-500 employees
Real User
An excellent co-firewall that's very user-friendly but should be more cloud-based
Pros and Cons
  • "For my organization, it has become much easier to scan the firewalls because the solution is more user-friendly than competitors."
  • "The signature discs, compared to Palo Alto, aren't as good. It takes more time to get the signature updates."

What is our primary use case?

We primarily use the solution as a co-firewall.

How has it helped my organization?

For my organization, it has become much easier to scan the firewalls because the solution is more user-friendly than its competitors. 

What is most valuable?

We've found the threat detection very valuable. The entire platform is user-friendly. It's easier compared to Check Point or Juniper firewalls.

What needs improvement?

The signature discs, compared to Palo Alto, aren't as good. It takes more time to get the signature updates.

The solution should be on the cloud a bit more. 

There should be a cookie eater. 

For how long have I used the solution?

I've been using the solution for more than three years.

What do I think about the stability of the solution?

The stability of the solution is very good.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and technical support?

Technical support for the solution is very good.

Which solution did I use previously and why did I switch?

We ended up choosing the solution because of its ease of use and it troubleshooting steps were easy to control.

How was the initial setup?

The initial setup is straightforward. You need about two to three people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

Licensing is renewed on a yearly basis.

What other advice do I have?

We use the on-premises deployment model.

I would recommend the solution. As a co-firewall, it does a good job.

I would rate the solution seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1400778 - PeerSpot reviewer
Owner - Sales Manager / IT Enterprise Architect at a tech services company with 11-50 employees
MSP
Top 5
Allows organizations to run their businesses without compromising performance or protection, supports seamless scalability, and simplifies innovation consumption
Pros and Cons
  • "In terms of benefits, it’s a standard solution used by many, and our customers and partners widely utilize the VPN features. It’s elementary to work with and implement because it is familiar across different infrastructures."
  • "Sometimes, Fortinet FortiOS changes its CLI (command line interface) with new versions, which leads to internal incompatibility. When this happens, you need to update the configuration to match the new format, as the commands aren’t always the same. This can create some confusion and extra work because, unlike other vendors where the CLI commands remain primarily consistent with updates, Fortinet often changes the syntax between versions."

What is our primary use case?

We are still using it in our company. We use FortiOS primarily for perimeter security and network segmentation.

What is most valuable?

In terms of benefits, it’s a standard solution used by many, and our customers and partners widely utilize the VPN features. It’s elementary to work with and implement because it is familiar across different infrastructures.

What needs improvement?

Sometimes, Fortinet FortiOS changes its CLI (command line interface) with new versions, which leads to internal incompatibility. When this happens, you need to update the configuration to match the new format, as the commands aren’t always the same. This can create some confusion and extra work because, unlike other vendors where the CLI commands remain primarily consistent with updates, Fortinet often changes the syntax between versions.

For how long have I used the solution?

We have been using Fortinet FortiOS for more than six years.

What do I think about the scalability of the solution?

Fortinet FortiOS is very scalable and can handle many users, depending on your hardware. Expanding it when needed is straightforward.

How are customer service and support?

It’s generally good, but there’s always room for improvement.

How would you rate customer service and support?

Positive

How was the initial setup?

The complexity of implementing and setting up Fortinet FortiOS depends on the customer'srequirements. With a network map of a hundred nodes, it could be either very complex or straightforward. There isn't a standard rule for this; it varies based on the specific design and planning needed. It would be best to have a straightforward design and a good plan before implementing. If the design isn't well done, you might need to make changes during the project, which isn't ideal.The time required for a full implementation of FortiOS can vary
significantly. It might be small but complex or large but straightforward—tthere'sno one-size-fits-
all pattern.

What about the implementation team?

For maintenance, FortiOS requires attention to patches because it handles many functions and can be complex. It's crucial to stay updated on your running version and check for any reported vulnerabilities to avoid potential issues.

What was our ROI?

The return on investment for FortiOS is good but not exceptional. It’s close to breaking even; not every case justifies the renewal cost.

What's my experience with pricing, setup cost, and licensing?

Regarding the cost, the initial purchase is relatively cheap because it comes bundled. However, the subscription renewals can be quite expensive. The renewal costs are high, even though the initial purchase might include discounts.

What other advice do I have?

Overall, I would rate Fortinet FortiOS an 8 out of 10. It’s a solid product but could improve in areas like update management. Currently, it’s up to the user to check for updates, and Fortinet doesn’t proactively notify you about necessary updates. If they know your version, they should inform you directly about any needed upgrades instead of relying on you to check.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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PeerSpot user
David Cheung - PeerSpot reviewer
Broadband Tech Expert at New Sky Internet Limited
Reseller
Top 5
Enhanced prevention, early detection, real-time response, and risk reduction for cyber-physical and industrial control systems
Pros and Cons
  • "The SSL VPN is fee for use is most attractive."
  • "A switch should be introduced."

What is our primary use case?

We use it as Fortinet as a edge firewall Fortinet protection and SSL VPN FortiOS Vivo SS.

What is most valuable?

The SSL VPN is fee for use is most attractive.

What needs improvement?

A switch should be introduced. 

For how long have I used the solution?

I have been working with Fortinet FortiOS for 2023. 

What do I think about the stability of the solution?

The solution is moderately stable. I would rate the stability a seven out of ten. 

What do I think about the scalability of the solution?

The clients are primarily small businesses. 

How was the initial setup?

The initial setup was straightforward. I would date the setup a six out of ten. The deployment takes few minutes time. 

What's my experience with pricing, setup cost, and licensing?

The solution is cost effective. I would rate the pricing a five out of ten. 

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Ali Fauzi - PeerSpot reviewer
Senior Network Security Engineer at Tunas Ridean Tbk PT
Real User
Satisfactory stability and easy to set up, but lacks desired features
Pros and Cons
  • "The stability of Fortinet meets our requirements and I'm satisfied with it."
  • "I would like to see the features of FortiAnalyzer included in Fortinet FortiOS. Right now, you're required to have an additional license and a different device for features such as processing the log, reporting, and analyzing traffic."

What is our primary use case?

We use Fortinet to secure the environment at our data center and LAN.

What needs improvement?

I would like to see the features of FortiAnalyzer included in Fortinet FortiOS. Right now, you're required to have an additional license and a different device for features such as processing the log, reporting, and analyzing traffic.

For how long have I used the solution?

I have been using this solution for about six or seven years.

What do I think about the stability of the solution?

The stability of Fortinet meets our requirements and I'm satisfied with it.

How was the initial setup?

The solution was easy to set up. 

What about the implementation team?

I deployed the solution by myself and it took about one to two months.

What other advice do I have?

I would rate this solution as a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ravinder-Singh - PeerSpot reviewer
Junior Manager at Paytm Payments Bank
Real User
Next-generation firewall that can detect threats other solutions do not
Pros and Cons
  • "FortiOS's most valuable feature is a next-generation firewall that can be used as the APT solution in advanced threat protection."
  • "The threat time interval lags a little, especially if there's a heavy load on the firewall."

What is most valuable?

FortiOS's most valuable feature is a next-generation firewall that can be used as the APT solution in advanced threat protection. The IPS feature is also very good and can sometimes detect threats that are not detectable by the Palo Alto firewall.

What needs improvement?

The threat time interval lags a little, especially if there's a heavy load on the firewall.

For how long have I used the solution?

I've been working with FortiOS for over four years.

What do I think about the stability of the solution?

FortiOS is one of the most stable solutions.

What do I think about the scalability of the solution?

FortiOS is very easy to scale.

How are customer service and support?

Fortinet's technical support is good.

How was the initial setup?

The initial setup was easy and could be done without an integrator or other external assistance.

What other advice do I have?

Compared to other firewalls like Palo Alto, FortiOS is easy to deploy and upgrade - for example, an upgrade of Palo Alto takes at least thirty minutes, but Fortigate can be done in around ten. I would rate FortiOS eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiOS Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
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Buyer's Guide
Download our free Fortinet FortiOS Report and get advice and tips from experienced pros sharing their opinions.