We primarily use the solution as a data center.
Technical Consultant at ezz elarab
Good configuration, easy to use, and offers various functions
Pros and Cons
- "I like its configuration and the various functions it offers."
- "For me, it is important to be able to block VPN applications, like Facebook, so I would like to see that included in the next release. With this version, if you want to block or allow a site, you now have to drag all the domains related to this site."
What is our primary use case?
What is most valuable?
Fortinet is very easy to use. I like its configuration and the various functions it offers.
I think the most common use for a firewall system is web filtering and application filtering. The program has other features too, like anti-virus and other security features, but I think that some of the usage is there to control and connect web filtering and application filtering and to control what comes in and what goes out.
What needs improvement?
For me, it is important to be able to block VPN applications, like Facebook, so I would like to see that included in the next release. With this version, if you want to block or allow a site, you now have to drag all the domains related to this site.
For how long have I used the solution?
I've been using the solution for three months now.
Buyer's Guide
Fortinet FortiOS
December 2024
Learn what your peers think about Fortinet FortiOS. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
What do I think about the stability of the solution?
The program is very stable.
What do I think about the scalability of the solution?
The scalability is very high.
How are customer service and support?
The customer service is very nice because they answered my questions when I asked them about the program before buying it. The technical support is great too, because they called me back with a solution to my question.
How was the initial setup?
The initial setup was straightforward and I did it myself. I downloaded it, read the instructions and started the deployment, which took only about an hour.
What other advice do I have?
I rate this solution an eight out of ten and I will definitely recommend it to others because many people are using it around the world now.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Field Engineer at Double Click Company
A user-friendly interface for both IPS and the integrated anti-virus
Pros and Cons
- "The most valuable features are the intrusion prevention system and the anti-virus."
- "I would like to see smaller and more frequent updates."
What is our primary use case?
We are a reseller, and I deployed the public cloud version of this solution for a client on Microsoft Azure.
How has it helped my organization?
Due to instability of internet here in East Africa ,it will be great if the updates for FortOS could be small and so much size that could utilise more bandwidth.
What is most valuable?
The most valuable features are the intrusion prevention system and the anti-virus.
The interface is more user-friendly than other products, but moving between the VPN and anti-virus features is not as easy for people who are inexperienced with the solution.
What needs improvement?
The internet service is not as reliable in East Africa as in other parts of the world, and as such, the bandwidth that is required for updating the Fortinet OS should be reduced. I would like to see smaller and more frequent updates.
For how long have I used the solution?
Two years.
What do I think about the stability of the solution?
So far, the solution has been stable. I have not had any complaints from the customer.
What do I think about the scalability of the solution?
The scalability is one of the great features of this solution.
How are customer service and technical support?
We did not have to contact technical support.
Which solution did I use previously and why did I switch?
I have had experience working with Check Point UTM. These products have the same features. However, the user interface and support for Fortinet are superior to Check Point.
How was the initial setup?
The initial setup of this solution was straightforward. The deployment took at most three hours. When the deployment was complete, the only job that was left was for the system administrator on the client's side.
According to our customer, they have not experienced any difficulties.
What about the implementation team?
We handled the deployment of this solution for our customer.
Three people are enough for deployment, with one configuring the network and two working on the systems.
What was our ROI?
It is easy to show a return on investment with this solution because it is easy to scale.
What other advice do I have?
The only advice I have for anybody who is implementing this solution to make sure that they have a proper internet connection with good bandwidth.
Overall, the Fortinet OS is great.
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Buyer's Guide
Fortinet FortiOS
December 2024
Learn what your peers think about Fortinet FortiOS. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
IT Infrastructure at 4 Seniors Brasil
Useful UTM features, good interface, and beneficial controls
Pros and Cons
- "The interface is good."
- "There are some features for FortiGate using FortiOS that can only be enabled via a command line. These aren't very advanced features they have been part of FortiOS for quite some time but they still aren't accessible from the graphical user interface. It makes it a little bit harder than it should be for us to manage the solution. That's my main concern with the user interface. Another concern we have is some elements for the user interface, if they're not properly configured, it could lead to hardware and performance degradation."
What is our primary use case?
Most of our customers that we implemented Fortinet FortiOS for we support and manage the FortiGate. Most of them use all the UTM features, such as web features, application control, intrusion prevention, and SSL inspection. We do have some customers who do not use these features. They mostly use IPsec, VPN concentrator, but no security features, we only have two specific cases. Most of our clients prefer to use FortiGate because of all the security features.
What is most valuable?
The interface is good.
What needs improvement?
There are some features for FortiGate using FortiOS that can only be enabled via a command line. These aren't very advanced features they have been part of FortiOS for quite some time but they still aren't accessible from the graphical user interface. It makes it a little bit harder than it should be for us to manage the solution. That's my main concern with the user interface. Another concern we have is some elements for the user interface, if they're not properly configured, it could lead to hardware and performance degradation.
We have had some cases where the entire hardware is at a lockout. This means the CPU is 100% consumed and requires a reboot because of a malfunction with the graphical user interface dashboard widget. This is something that we saw a few years ago. We haven't had any new experience with this same issue. However, I'm not sure if that's because Fortinet fixed them, or because we have mow avoid using those specific regions.
For how long have I used the solution?
I have used Fortinet FortiOS within the last 12 months.
What do I think about the stability of the solution?
Fortinet FortiOS is stable.
What do I think about the scalability of the solution?
I have found Fortinet FortiOS to be scalable.
We have approximately 200 users using this solution.
Which solution did I use previously and why did I switch?
We have used work with many antivirus solutions, such as Trend Micro, CrowdStrike, and Kaspersky. The antivirus engine could use some improvement when comparing Fortinet with other vendors.
How was the initial setup?
I have been doing the installation of Fortinet FortiOS for five years and I am used to doing them. For someone who is new, I do see some difficulties for them to learn how to do it.
The process could be better.
What about the implementation team?
For approximately 200 employees we have at least two engineers and some junior analysts for the day-to-day operation.
What's my experience with pricing, setup cost, and licensing?
The Fortinet solutions can be a bit expensive.
What other advice do I have?
The most advanced solution Fortinet has is intruder prevention.
My advice to those wanting to implement Fortinet FortiOS is they should do a site survey, but not exactly the site survey. They need to study and scale the environment for which they want to implement the FortiGate solution. FortiGate solutions aren't exactly cheap, but if they undersize the environment and they purchase or implement FortiGate solutions that are not good enough power-wise for the environment that's being used, it could lead to problems. Although it is a stable solution, it is prone to lockouts if it goes above the recommended use cases. Proper sizing of the environment is very important.
I rate Fortinet FortiOS an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Software Development Specialist at Unicomp Information Co. Ltd.
Useful web security, stable, and helpful support
Pros and Cons
- "There are many useful features, such as web security and advanced threat detection."
- "The solution could improve by making the dashboard easier to use."
What is our primary use case?
We are using Fortinet FortiOS for our multi-level security. For example, we use the SD-WAN feature to protect our data center infrastructure.
What is most valuable?
There are many useful features, such as web security and advanced threat detection.
What needs improvement?
The solution could improve by making the dashboard easier to use.
For how long have I used the solution?
I have been using Fortinet FortiOS for approximately 10 years.
What do I think about the stability of the solution?
The solution is reliable and stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
The technical support has been very helpful and they have local language support for Taiwan.
How was the initial setup?
The installation was straightforward.
What's my experience with pricing, setup cost, and licensing?
There is a license required for the solution and the price is fair.
What other advice do I have?
I would recommend this solution to others.
I rate Fortinet FortiOS an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
Manager IT SOLUTIONS DELIVERY at Al Hiba IT Service
Has good caching features but technical support needs improvement
Pros and Cons
- "The most valuable feature of this solution would be the caching feature."
- "Their technical support needs improvement."
What is our primary use case?
We use different types of deployment models of this solution besides for the public cloud. Our primary use case is to install it for many clients on their on-prem site. Our job is client-based. We are resellers of this solution.
What is most valuable?
The most valuable feature of this solution would be the caching feature.
What needs improvement?
Their technical support needs improvement.
All products have pluses and minuses. It will depend on a client's use case.
For how long have I used the solution?
We have been using Fortinet FortiOS for around eight to nine years.
What do I think about the stability of the solution?
The stability is good.
What do I think about the scalability of the solution?
Scalability is good.
How are customer service and technical support?
Sometimes it is difficult to get support. It can take time to get an answer to our problems. They don't always know what the solution is.
They also offer online support.
How was the initial setup?
The initial setup is complex. The deployment takes eight to nine months.
What's my experience with pricing, setup cost, and licensing?
The pricing will depend. It can depend on your partner. Sometimes your partner can get you a better price.
What other advice do I have?
I wouldn't specifically recommend one product of this type over another. We provide a plethora of products and it depends on the client's needs.
I would rate this solution a six or seven out of ten. We deal with a lot of products, this one is okay. It really depends on the client.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Networks & Securities Solutions supervisor at a tech vendor with 201-500 employees
Easy-to-manage internet gateway
Pros and Cons
- "FortiOS's best features are its function as an internet gateway and how easy it is to manage."
- "FortiOS's interface and monitoring could be improved."
What is most valuable?
FortiOS's best features are its function as an internet gateway and how easy it is to manage.
What needs improvement?
FortiOS's interface and monitoring could be improved.
For how long have I used the solution?
I've been working with FortiOS for three years.
What do I think about the stability of the solution?
FortiOS's stability could be better.
How was the initial setup?
The initial setup was simple.
What's my experience with pricing, setup cost, and licensing?
FortiOS is affordable, but its price could be lower.
What other advice do I have?
I would give FortiOS a rating of nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Engineer at Pyramid IT Solutions Pvt Ltd
Security solution that is user friendly and offers comprehensive integrations
Pros and Cons
- "This is a user friendly solution and offers comprehensive integrations."
- "The reporting for this solution could be improved. It could also be more stable and offer better pricing."
What is most valuable?
This is a user friendly solution and offers comprehensive integrations.
What needs improvement?
The reporting for this solution could be improved. It could also be more stable and offer better pricing.
For how long have I used the solution?
I have been using this solution for five years.
How are customer service and support?
The customer support for this solution is good and user-friendly.
How would you rate customer service and support?
Positive
How was the initial setup?
Installation takes two minutes.
What's my experience with pricing, setup cost, and licensing?
If you are able to afford it, I would recommend Fortinet.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Executive - Data & IP at a comms service provider with 1,001-5,000 employees
Very user friendly and easy to configure with a straightforward initial setup
Pros and Cons
- "The solution is very user friendly."
- "Fortinet needs to make this solution even more robust. Sometimes when we get a DDoS attack, the cannot withstand it. We can run out of sessions very easily. That said, I suppose if you want more a robust system, then you could purchase higher-end solutions, which are more expensive. Still, I would like to see more protection from even in the low-end version."
What is our primary use case?
We primarily use the solution as a firewall. It's protecting customers from the internet to have access to servers behind the firewall.
We co-locate customers' servers at our company, and we also give them firewall protection. Mostly, people that co-locate a server don't have any firewall so they ask for the service through us.
What is most valuable?
The solution is very user friendly.
The product is very easy to configure, compared to other firewalls that I've worked with.
What needs improvement?
Fortinet needs to make this solution even more robust. Sometimes when we get a DDoS attack, the cannot withstand it. We can run out of sessions very easily. That said, I suppose if you want more a robust system, then you could purchase higher-end solutions, which are more expensive. Still, I would like to see more protection from even in the low-end version.
The pricing needs to be improved. It's quite pricey.
In terms of the CLI, if they could make it more intuitive, and more user friendly, it would make the solution better. I like to work on CLI instead of through the GUI. If you are used to it then you wouldn't mind the way it works right now. However, for those that don't, there's just a sizeable learning curve.
For how long have I used the solution?
I have been dealing with the solution for three and a half or four years.
What do I think about the scalability of the solution?
The solution doesn't really scale. If you want a bigger box, you need to scrap the box you have and trade up to get the larger capacity. You can't just "add" to it per se on existing solutions you've bought. It's hardware, so it doesn't scale well.
We're not looking to increase our usage right now. COVID-19 really slowed us down in a lot of ways.
How are customer service and technical support?
We have a local supplier that helps us a lot every time we need to open a ticket. So far we haven't had that many issues. The few ones that we have had, we didn't have any problems with opening up tickets and getting support.
How was the initial setup?
The solution is not complex at all. I'd say it's very easy. There's a learning curve, however, once you're used to the device, it's very easy to set up a firewall. It's fairly straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution is too expensive. If they could push down their prices, that would be great. However, I'm not in charge of purchasing. I wouldn't know about the exact costs.
What other advice do I have?
We're just customers. We don't have a business relationship with Fortigate.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Fortinet FortiOS Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
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Download our free Fortinet FortiOS Report and get advice and tips from experienced pros
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