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Fortinet FortiOS vs Netgate pfSense comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
Fortinet FortiGate provides significant ROI by enhancing security, reducing costs, and improving productivity despite its initial cost.
Sentiment score
6.3
Fortinet FortiOS offers cost-effective, scalable security, with competitive pricing and partnerships, enhancing ROI compared to top brands.
Sentiment score
5.9
Netgate pfSense provides significant ROI with cost-effectiveness, eliminating license fees, ideal for small to mid-sized companies replacing costly systems.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
Once it is deployed, I do not have to revisit or replace the hardware.
Network Administrator at a educational organization with 501-1,000 employees
The pricing of FortiOS is competitive and reasonable compared to other leading products such as Palo Alto and Check Point.
Senior Manager at ITX360 (Pvt) Ltd
Fortinet is strong in terms of cost and compatibility with other vendors.
Technology Consultant at 1ware
Since the memory leak fixes, it's been incredibly stable and requires minimal maintenance.
Network Engineer at a media company with 51-200 employees
In four years of using it, that payment of 189 dollars per year has already paid off.
L2 Systems Administrator at a comms service provider with 201-500 employees
It's very favorable to have the inclusion of firewall, VPN, and router functionalities.
Owner at SimpleIT
 

Customer Service

Sentiment score
6.5
Fortinet FortiGate's support is praised for responsiveness and capability, but concerns remain about consistency and response times.
Sentiment score
8.2
Fortinet FortiOS support is responsive and helpful but sometimes slow with complex issues, lacking top-tier vendor standards.
Sentiment score
7.8
Netgate pfSense receives praise for effective support, though some users experience slow responses; forums often suffice for troubleshooting.
He explained that it required a command line configuration, as it couldn't be done through the graphical user interface.
Sr. Cybersecurity Solutions Architect at BMB
I would rate their support for FortiGate a nine out of ten.
Specialist at a comms service provider with 11-50 employees
They offer very accurate solutions.
Network Operations Engineer at Inara Technologies
I would rate them nine or ten out of ten.
Technology Consultant at 1ware
Fortinet technical support is very responsive and helpful.
Senior Manager at ITX360 (Pvt) Ltd
Support engineers sometimes lack eagerness to assist with issues such as the memory problem.
Director, IT Infrastructure Department at Zemen Bank S.C.
When I provide detailed information about the problem, they've been able to reply quickly with a solution or go research the problem and get back to us quickly with a fix.
NOC / Network Engineering Manager at a comms service provider with 51-200 employees
They are highly responsive.
Network Administrator at a healthcare company with 51-200 employees
I couldn't imagine having better support.
Director of IT at Cutting Edge Hair Salon RSS
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate is scalable and flexible, offering robust performance across physical, virtual, and cloud deployments for various environments.
Sentiment score
8.2
Fortinet FortiOS is highly scalable, adapting to different organizations, supporting growth and global deployments, yet may need hardware upgrades.
Sentiment score
6.6
Netgate pfSense is highly scalable for SMBs, supporting high user counts and complex configurations depending on hardware choices.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
When customers' networks grow and needs expand, we can easily switch between models to trade up devices.
Technology Consultant at 1ware
It allows for the expansion of users and devices without additional licensing costs.
Senior Manager at ITX360 (Pvt) Ltd
We have been using Fortinet for bandwidth shaping and many other bandwidth-related functions.
Associate Director IT Operations at Procento
Even with a jump from a 50 megabit to a 500 megabit internet connection and approximately 65 active VPN clients, our firewall operates smoothly without any strain.
IT Manager at a healthcare company with 11-50 employees
pfSense is almost infinitely scalable.
Owner at Xcelitek, LLC
If I put things into a certain context and say that we have a network that has around 100 people, then you don't put up a device that can manage 100 people. Instead, you need to get a device that can manage 150 to 200 people, and then you can create room for growth.
CTO at Vigon Business Solutions Limited
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is praised for reliability and performance, with minor issues during upgrades and new firmware releases.
Sentiment score
7.8
Fortinet FortiOS is praised for stability, with minor issues usually tied to configurations or external factors, not the system.
Sentiment score
7.1
Netgate pfSense is highly stable, with users attributing minimal issues to hardware rather than the firewall, ensuring reliable performance.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
While the product is largely stable, it sometimes faces memory issues in specific versions like 11 OE, which can be disruptive.
Director, IT Infrastructure Department at Zemen Bank S.C.
There were no lags, there were no issues, and no hanging of the firewall.
Associate Director IT Operations at Procento
Stability is a seven out of ten because during version migrations, and sometimes with new versions, Fortinet is not as good.
Technology Consultant at 1ware
I rate the solution's stability a ten out of ten.
Infrastructure and integration Architect at CommunityForce
I've noticed a substantial improvement in stability and ease of use for upgrades and patching over the past year or two.
Technical Sales Specialist at a tech vendor with 10,001+ employees
When I replace consumer routers with pfSense for small businesses with two or three employees, they are often amazed to discover the router can run for a year without a reboot.
Partner and Owner at Free Range Geeks
 

Room For Improvement

Fortinet FortiGate needs feature enhancements, better GUI support, and comprehensive improvements in integration, support, and cost efficiency.
Fortinet FortiOS requires improvements in VPN, pricing, compatibility, UI, security features, support, updates, deployment, and pricing consistency.
Netgate pfSense requires better centralized management, an updated user interface, improved security integrations, and enhanced documentation for ease of use.
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
Presales Manager at a tech services company with 201-500 employees
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Operation Manager at a tech services company with 11-50 employees
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
Manager Network (IT/OT) at a consumer goods company with 5,001-10,000 employees
Fortinet FortiOS faces memory issues, which can lead to unexpected downtimes.
Director, IT Infrastructure Department at Zemen Bank S.C.
There should be more documentation on how to use the CLI or how to perform CLI versions of tasks that can be done through the GUI.
Network Administrator at a educational organization with 501-1,000 employees
Compared to other market leaders like Palo Alto and Check Point, FortiOS has many bugs in its initial releases.
Senior Manager at ITX360 (Pvt) Ltd
Having a reseller portal of some kind that allows us to easily remotely access all the different pfSense gateways that we have out there (like Meraki does with their equipment) would be ideal.
Operations Manager at a tech services company with 11-50 employees
I need to speak to someone immediately.
Owner at GroupGates, LLC
You could add AI for troubleshooting with Netgate pfSense because it will be easier for new engineers.
Network & Security Engineer at Arrow PC Network Private Limited
 

Setup Cost

Fortinet FortiGate offers competitive pricing with varied costs, providing good value despite some considering it pricey, especially for renewals.
Fortinet FortiOS is often pricey but justified by features, with agreements influencing costs, suitable for mid-size businesses.
Netgate pfSense is affordable, offering open-source and paid versions with robust features and competitive hardware pricing.
Secure SD-WAN is free of charge.
Sr. Cybersecurity Solutions Architect at BMB
The most expensive part is the renewal of the license subscription.
Operation Manager at a tech services company with 11-50 employees
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It is an affordable solution for us.
Technology Consultant at 1ware
Fortinet products are somewhat pricey, similar to Cisco equivalents, however, they have justified their price point.
Network Administrator at a educational organization with 501-1,000 employees
I am satisfied with the pricing, licensing, and setup costs of FortiOS, rating it nine out of ten compared to other familiar leading firewalls.
Senior Manager at ITX360 (Pvt) Ltd
You can acquire a decent embedded PC for around a hundred dollars and install pfSense on it, effectively creating a robust firewall solution.
Consultant at PM Solutions
The product is free of cost.
Director of Information Technology at MASFinancials
Opting for twenty-four-seven support significantly increases the price, reaching around ten thousand to thirteen hundred dollars.
IT Manager at Gandia Consulting Group
 

Valuable Features

Fortinet FortiGate offers user-friendly, scalable network security with robust features, seamless integration, and comprehensive protection, making it highly reliable.
Fortinet FortiOS is praised for UTM, user-friendly interface, robust security, excellent performance, cost-effectiveness, and seamless management.
Netgate pfSense offers reliable VPN and firewall features, user-friendly management, flexibility, cost-effectiveness, scalability, and strong community support.
The firewall, IPS, and VPN functions are the most valuable features.
Specialist at a comms service provider with 11-50 employees
FortiGate provides solid protection against viruses, malware, and other threats.
Global Chief Information Officer at a manufacturing company with 1,001-5,000 employees
Within the same dashboard, you get to see the security profiles, the type of traffic that's passing through, the top applications that are being consumed, etc.
Presales Manager at a tech services company with 201-500 employees
It is user-friendly when it comes to turning on features, and it has been reliable and effective.
Network Administrator at a educational organization with 501-1,000 employees
The threat intelligence in FortiOS is very high, and the system is scalable without additional licensing costs.
Senior Manager at ITX360 (Pvt) Ltd
The solution offers good threat intelligence, which is crucial for our customers' security purposes.
Technology Consultant at 1ware
With pfSense, network configurations adhere to standard practices, facilitating troubleshooting without the need for complex overlays or policies.
IT Manager at Gandia Consulting Group
The price point is the most valuable aspect of the solution.
Director at InfoVale Ltd.
I like the tool's flexibility in the sense that you do not have to buy an appliance. You can put it on your own hardware, and it can be very simplistic hardware with simple configurations.
Information Security Manager at a tech services company with 11-50 employees
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
590
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Fortinet FortiOS
Ranking in Firewalls
20th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
82
Ranking in other categories
No ranking in other categories
Netgate pfSense
Ranking in Firewalls
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
221
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 17.2%, down from 21.3% compared to the previous year. The mindshare of Fortinet FortiOS is 1.1%, up from 0.9% compared to the previous year. The mindshare of Netgate pfSense is 8.6%, down from 13.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate17.2%
Netgate pfSense8.6%
Fortinet FortiOS1.1%
Other73.1%
Firewalls
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Unified security and sd-wan have improved uptime and cut wan costs for multi-site branches
Users report stability issues in certain versions, which requires regular updates. Real-world attacks have also highlighted the need for urgent patching of vulnerabilities.Fortinet FortiGate, while a powerful and feature-rich web firewall, could improve in areas like firmware stability, documentation, and ease of use. The learning curve can be steep for some users. For beginners, support quality can vary, and frequent updates with occasional vulnerabilities call for careful patch management. However, once Fortinet FortiGate is configured, it remains highly reliable and efficient. Customer support needs improvement, as I find it very slow, with reports from other users reflecting that customer support is inadequate.
MS
Associate Director IT Operations at Procento
Single-pane management has simplified firewall control and has improved risk mitigation
I would not say that Fortinet FortiOS is not very scalable. Generally, what happens is that for enterprises, we hire consultants who do the capacity planning and sizing to determine what kind of firewalls to put in place. At the same time, it is not only the number of users; it also depends on the number of WAN links coming in and everything, because we have been using Fortinet for bandwidth shaping and many other bandwidth-related functions. They should improve their machine learning AI capabilities of Fortinet FortiOS because there is too much competition. Other players are also improving and making a lot of changes in their UI and overall operating system.
JA
Principal Cloud Architect - Software Engineer at a consultancy with 11-50 employees
Rapid VPN setup has connected offices in minutes and brings live insights for proactive issue control
What I appreciate the most about Netgate pfSense is the ease and straightforward nature of the platform. I can set up a new office in less than 10 minutes. The benefits of using Netgate pfSense are that I can set up VPNs in less than two to three minutes, and then just deploy the file across my networks, where everybody would be connected in less than an hour. The dashboards of Netgate pfSense bring all the necessary information that I need at a glance, and it is actually a live update every three to five seconds. It is spotless, and I have been able to catch issues before they hit operations.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
7%
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
Comms Service Provider
13%
Computer Software Company
12%
Manufacturing Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business366
Midsize Enterprise135
Large Enterprise192
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise13
Large Enterprise23
By reviewers
Company SizeCount
Small Business171
Midsize Enterprise33
Large Enterprise29
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
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What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
What is your experience regarding pricing and costs for Fortinet FortiOS?
I rate the pricing for FortiOS as eight or nine out of ten. It is an affordable solution for us.
What needs improvement with Fortinet FortiOS?
I would not say that Fortinet FortiOS is not very scalable. Generally, what happens is that for enterprises, we hire ...
Help me find the best open source router
You don't really specify what type of router you are looking for but if you are talking about a gateway router I reco...
How do I choose between Fortinet FortiGate and pfSense?
Fortinet’s Fortigate is a firewall solution we use and are very much satisfied with its performance. We find Fortigat...
What is the difference between PfSense and OPNsense?
Two of the most common and well recognized firewalls, PfSense and OPNsense both support site-to-site IPsec VPN and cl...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
Find out what your peers are saying about Fortinet FortiOS vs. Netgate pfSense and other solutions. Updated: April 2026.
886,932 professionals have used our research since 2012.