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Anupama Perera - PeerSpot reviewer
Marketing at Bluechip Technical Services Pvt Ltd
Reseller
Top 10
Affordable and stable high-end product
Pros and Cons
  • "FortiWeb offers a good price for the marketplace. In the Sri Lankan market, it's hard to find high-end products that can match FortiWeb's pricing. For high-end solutions, the price is always extremely high."
  • "FortiGate could be improved on the security end because we've had some incidents with the customer. Otherwise, there is no problem."

What is our primary use case?

I'm using FortiWeb as a web-based firewall.

What needs improvement?

FortiGate could be improved on the security end because we've had some incidents with the customer. Otherwise, there is no problem. 

What do I think about the stability of the solution?

FortiWeb is stable.

What do I think about the scalability of the solution?

For scalability, I rate FortiWeb nine out of 10. There's a little room for improvement there.

Buyer's Guide
Fortinet FortiWeb
February 2025
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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How are customer service and support?

Fortinet customer support is good. 

What's my experience with pricing, setup cost, and licensing?

FortiWeb offers a good price for the marketplace. In the Sri Lankan market, it's hard to find high-end products that can match FortiWeb's pricing. For high-end solutions, the price is always extremely high. 

What other advice do I have?

I rate FortiWeb nine out of 10. I would recommend it.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
it_user1199040 - PeerSpot reviewer
Senior solution architect at a comms service provider with 51-200 employees
Real User
Straightforward to set up, quick to deploy, and easy to maintain
Pros and Cons
  • "The most valuable feature of this solution is Fail-Open."
  • "The reporting could be optimized."

What is our primary use case?

The primary use case of this solution is to protect web applications, and stop attacks.

What is most valuable?

The most valuable feature of this solution is Fail-Open.

What needs improvement?

Troubleshooting features could be incorporated with this solution.

The reporting could be optimized.

For how long have I used the solution?

I have been using this solution for three years.

We are using the latest version.

What do I think about the stability of the solution?

The stability is okay, sometimes. It could be more stable.

What do I think about the scalability of the solution?

In terms of scalability, I have faced some challenges.

We have 50 users in our organization.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

Previously, I did not use another solution.

How was the initial setup?

The initial setup was straightforward.

It takes less time to deploy compared with other competitors.

One person is enough to maintain this solution.

What about the implementation team?

We did not use an integrator or reseller. I completed the deployment and implementation.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I plan to continue with my usage of this solution in the future. It's a good product, but if they could better the stability, it would be great.

I would rate Fortinet FortiWeb an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Fortinet FortiWeb
February 2025
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
832,138 professionals have used our research since 2012.
NetworkS4e03 - PeerSpot reviewer
Network System Administrator at a computer software company with 201-500 employees
Real User
Protected our web servers from outside attacks. Certificates were deleted when firmware was upgraded.
Pros and Cons
  • "We were able to protect our web servers from outside attacks."
  • "The false positives are annoying.​"
  • "I had some small problems when I was upgrading firmware. After the upgrade, some of my certificates were deleted.​"

How has it helped my organization?

We were able to protect our web servers from outside attacks. It has really helped us with publishing servers which were published on Microsoft Forefront TMG.

What is most valuable?

All of its feature are valuable to us. If you ask me which is the most valuable, it is the load balancing, then I would say the security features. Publishing OWA is also a good feature.

What needs improvement?

We started with FortiWeb400C, then we did an upgrade to FortiWeb 400D. I had some small problems when I was upgrading firmware. After the upgrade, some of my certificates were deleted.

The false positives are also annoying.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We did not encounter with any stability issues.

What do I think about the scalability of the solution?

We did not encounter with any scalability issues.

How are customer service and technical support?

Fortinet technical support is really good. I would give them a nine out of 10.

Which solution did I use previously and why did I switch?

We did not use a WAF before. We used Microsoft TMG, but it is not a WAF.

How was the initial setup?

Initial setup is straightforward, and it is not too complex.

What's my experience with pricing, setup cost, and licensing?

It really pays off to buy licences for multiple years.

Which other solutions did I evaluate?

No.

What other advice do I have?

It is a really good product. It is worth using in your network.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partners.
PeerSpot user
it_user430797 - PeerSpot reviewer
Network Engineer at a mining and metals company with 1,001-5,000 employees
Vendor
It can bandwidth limitations and restrictions at the individual IP, group IP, and total IP levels. The user interface and update/support is not quite user-friendly.

What is most valuable?

The bandwidth limitation and restriction feature is most reliable and useful, working as expected and hasn’t had any crash or excessive load issues.

Using the interface to set bandwidth limitations and restrictions at the individual IP, group IP, and total IP levels is really useful for allocating dedicated bandwidth for senior users, reducing it for public users, etc.

How has it helped my organization?

This product allows our organization to manage each user’s bandwidth limitation for internet service and overall.

What needs improvement?

The user interface and update/support is not quite user-friendly.

Obviously nowadays these are just normal features, but we are looking for QoS, application visibility, web filtering and mostly threat detection/malware protection/IPS for security side/etc.

For how long have I used the solution?

We have been using it for five years.

What do I think about the stability of the solution?

We have not encountered any stability issues. Not at all. We have placed it in our data center, and the equipment’s hardware stability is quite good. The equipment works fine when there is a power outage and comes back. Never had a hardware issue.

What do I think about the scalability of the solution?

We knew the equipment’s scalability and feature range, so it is fair.

How are customer service and technical support?

There were a few issues with technical support when we tried to extend contract/support.

Which solution did I use previously and why did I switch?

We used Microsoft ISA software firewall, and we encountered hardware and software failures a lot. We decided to change to a hardware solution because of many power outages.

How was the initial setup?

Initial setup was straightforward and easy to manage.

What's my experience with pricing, setup cost, and licensing?

Pricing is bit high but fair for a hardware unit. However, licensing and benefits for my country and region is not good.

What other advice do I have?

It is an easy-to-manage, great product for a small office.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user818139 - PeerSpot reviewer
Security Consultant at a tech services company with 11-50 employees
Consultant
Give us built-in security templates, strong threat intelligence, and is AV integrated
Pros and Cons
  • "Also, if you serve files or you accept files with your server, Fortiweb has built-in antivirus. The Fortinet product family also provides good IP intelligence (botnet C&C, etc.)."
  • "Built-in security templates, AV integrated, strong threat intelligence."

    How has it helped my organization?

    With other vendors you need to go through a learning period. With FortiWeb you can just apply a high-security profile and move on. It's very easy to reduce false positives.

    What is most valuable?

    • Built-in security templates
    • AV integrated
    • Strong threat intelligence

    Also, if you serve files or you accept files with your server, Fortiweb has built-in antivirus. The Fortinet product family also provides good IP intelligence (botnet C&C, etc.).

    Requires very little effort to add device to topology or replace existing WAF device with FortiWeb.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    No issues with stability.

    What do I think about the scalability of the solution?

    No issues with scalability.

    How are customer service and technical support?

    Eight out of 10.

    Which solution did I use previously and why did I switch?

    F5, A10, KEMP.

    How was the initial setup?

    It's very easy.

    What other advice do I have?

    Be sure to look at industry reviews, they have good knowledge about threat intelligence.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1689381 - PeerSpot reviewer
    Engineer : Cyber Security & Telecommunication at a tech services company with 11-50 employees
    Real User
    Reasonably priced and offers a good graphical user interface but need better integration capabilities
    Pros and Cons
    • "The initial setup is pretty straightforward."
    • "The support side of things can be improved."

    What is our primary use case?

    We primarily used the solution as a POC to see how effective it is and so far we're happy with it. 

    We used it for protecting our web servers and the use of some web applications within a financial institution.

    What is most valuable?

    They have a very good graphical user interface. 

    The initial setup is pretty straightforward.

    The solution is stable.

    The scalability is pretty good.

    We have found the pricing to be pretty reasonable. 

    What needs improvement?

    During the POC we did encounter problems. For example, the integration with the HSM for storing keys was not ideal.

    The downside is on the security side and is the firewall. When you look at the firewall, it doesn't do decryption and you have to depend on other third-party tools to do that. Or you would have to use another FortiGate product which makes things a little complicated. Today, people look for simplicity in terms of design. That's one downside to Fortinet's Firewall. The downside to FortiWeb is it had issues integrating with HSM. They fixed the issue, however, it took a long time to fix and it wasn't pleasant. I had to work with deadlines and I could not make the deadlines due to the slow timeline on their side.

    For the firewall, when you deploy IPS, the IPS doesn't have visibility into encrypted traffic and 70% of traffic these days is encrypted, and that's the conservative figure of the actual percentage. If your IPS doesn't have that visibility, then it is not really doing the job that it has to do. In comparison, Palo Alto is the best firewall in terms of performance and has the technical specifications that we need. 

    The support side of things can be improved. They need to quickly tend to issues and resolve them as soon as possible. Those are the expectations.

    For how long have I used the solution?

    We've only used FortiWeb for a POC. 

    What do I think about the stability of the solution?

    The stability of the product has been good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. When you look at the specs and if you do what they say in the specs, in terms of ensuring that you're not overlooking anything, it's a good product. 

    What do I think about the scalability of the solution?

    The solution can scale. That's not a problem at all.

    How are customer service and support?

    Technical support could be more responsive. They need to address issues faster. I'm not completely happy with the level of support we receive.

    How was the initial setup?

    Generally, the solution is easy to set up. It's not overly complex. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing is pretty good if you look at other top options in this space. They are reasonable. 

    Which other solutions did I evaluate?

    I've also looked at Palo Alto, and it has the specifications that we need, however, the pricing is quite high.

    What other advice do I have?

    Our company is a Fortinet partner.

    I'd rate the solution at a seven out of ten.

    In terms of functionality, it does a perfect job, however, when you have to integrate with third-party tools, that's where you might have issues. Going forward, maybe what Fortinet needs to do is to ensure that they don't have integration issues with the other big vendors that are common in terms of what's deployed out there. Someone might want FortiWeb, however, for example in my case where a bank needed to integrate that with Jamalt or HSM for description, they have to do their homework. 

    When you're dealing with financial clients, they need to have seamless integration and not to have these challenges where it would take time to fix as an issue. That should be figured out pre-deployment. Companies in banking can't wait for clients to point out that this is an issue. They have to attend to it beforehand and resolve issues to meet expectations. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: partner
    PeerSpot user
    reviewer1429443 - PeerSpot reviewer
    Technical Presales Engineer at a comms service provider with 11-50 employees
    Real User
    Stable with a simple deployment and lots of extra features
    Pros and Cons
    • "The solution has a very simple deployment."
    • "It may be better if it were easier to create roles."

    What is our primary use case?

    We primarily use the solution for configuration and structuring policy.

    What is most valuable?

    The solution has a very simple deployment.

    There are lots of great features within the product. Even though I don't personally use too many of them, it's nice to have them available.

    What needs improvement?

    It may be better if it were easier to create roles.

    The interface could be a bit better.

    Everything is pretty manual. We do need to improvise a bit. Automation might make it easier.

    The pricing is a little bit high for us.

    For how long have I used the solution?

    I've been using the solution for about one year.

    What do I think about the stability of the solution?

    The solution is stable. I don't recall dealing with bugs or glitches. It doesn't crash or freeze. It's pretty reliable.

    What do I think about the scalability of the solution?

    The solution is scalable. We always check our information before we hit any limitations. I just need to assess my servers and the amount of traffic. I believe it to be scalable enough.

    We have about five users on the solution currently. They're engineers. We have one box. Many users just need one box. If you want a firewall, or you want various applications on a firewall, you need another box.

    How are customer service and technical support?

    We don't have direct experience with their technical support team. If we need technical support, we get it from the distributor. If we do reach out to them, it's typically for diagnostics. So far, we've been satisfied with the level of support we've received.

    How was the initial setup?

    The initial setup isn't too complex. It's pretty straightforward. The product has a model deployment. You just need one port. After that, access is simple.

    The deployment and installation took about one day. It is pretty fast because the setup is pretty easy to execute on.

    For deployment, you just need two people. You don't need a bunch of staff to handle it.

    What about the implementation team?

    We're an integrator. We just appraise the distributor behind us in order to help us in the deployment. It's a really simple deployment though. An organization most likely wouldn't need assistance. A solution like Cisco may require assistance as there would need to be adjustments done on it. It's a bit more complex.

    What's my experience with pricing, setup cost, and licensing?

    The solution can be a bit expensive. It's not a product line. We use other devices as well as it's not a one-stop-shop. If you need a firewall, for example, you need to buy another product, like Fortinet. FortiWeb doesn't cover things like firewalls. 

    The license itself is also quite expensive.

    What other advice do I have?

    We're using the latest version of the solution.

    Usually, for our security programs, I'm using on-prem. For now, in my experience, the typical Indonesian customer is using on-prem, as they worry about using the cloud, as the data cannot be stored in HR and it's actually often stored in another country. 

    It's my understanding that we'll continue to use the solution for a while to come.

    Overall, I would recommend the product. On a scale from one to ten, I'd rate it at an eight. If it had a better interface and/or better pricing, I might rate it a bit higher.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    it_user1199040 - PeerSpot reviewer
    it_user1199040Senior solution architect at a comms service provider with 51-200 employees
    Real User

    The deployment for easy

    PeerSpot user
    Information Security Expert at a financial services firm with 501-1,000 employees
    Vendor
    It helps us protect our web and database servers from being penetrated from outside the office.

    What is most valuable?

    The most valuable features of the product are its IPS and VPN server.

    How has it helped my organization?

    The device is very handy and it helps us to protect our web and database servers from being penetrated from outside the office.

    What needs improvement?

    The antivirus and the IPS can be improved in the future.

    For how long have I used the solution?

    I have used it for about two years.

    What do I think about the stability of the solution?

    Fortunately, we have not yet encountered any stability issues!

    What do I think about the scalability of the solution?

    With the 600-C model, we had some scalability issues.

    Which solution did I use previously and why did I switch?

    I did not previously use a different solution.

    How was the initial setup?

    Initial setup was very straightforward and simple.

    What's my experience with pricing, setup cost, and licensing?

    These devices, especially the 1500-D model, are really worth purchasing and using.

    Which other solutions did I evaluate?

    Before choosing this product, we evaluated many products such as Cisco, Juniper, Cyberoam, and Sophos.

    What other advice do I have?

    In my opinion, the FortiGate appliances, and especially the D series, are really powerful ones and worth providing for your network.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros sharing their opinions.
    Updated: February 2025
    Buyer's Guide
    Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros sharing their opinions.