The most valuable features are support and security.
Manager at a government with 201-500 employees
Good security and technical support, but more report templates should be available
Pros and Cons
- "The most valuable features are support and security."
- "I would like to see more improvements with respect to threat intelligence."
What is most valuable?
What needs improvement?
More templates should be made available for reporting.
I would like to see more improvements with respect to threat intelligence.
For how long have I used the solution?
I have been using Fortinet FortiWeb for a few years.
What do I think about the stability of the solution?
This is a stable solution.
Buyer's Guide
Fortinet FortiWeb
November 2024
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816,406 professionals have used our research since 2012.
What do I think about the scalability of the solution?
Scalability is good. We have more than 1,000 users.
How are customer service and support?
The technical support is okay and I am satisfied with it.
How was the initial setup?
The initial setup is straightforward and the deployment can be completed within a couple of hours.
What other advice do I have?
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at a tech services company with 1-10 employees
Protects our customers' web infrastructure environment
Pros and Cons
- "The most valuable feature is the web application firewall (WAF)."
- "Fortinet FortiWeb has improved my organization by protecting our customer's web infrastructure environment."
- "Their support needs improvement."
How has it helped my organization?
Fortinet FortiWeb has improved my organization by protecting our customers' web infrastructure environment.
What is most valuable?
The most valuable feature is the web application firewall (WAF).
What needs improvement?
Their support needs improvement.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
No stability issues.
What do I think about the scalability of the solution?
No scalability issues.
How are customer service and technical support?
I would rate their technical support as a nine out of 10.
Which solution did I use previously and why did I switch?
We previously used NetScaler.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable.
Which other solutions did I evaluate?
Not applicable.
What other advice do I have?
Evaluate this product against other vendors out there.
We were previously a partner.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Fortinet FortiWeb
November 2024
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Products Specialist at a tech services company with 51-200 employees
Useful for integrating solutions but could have more customization
Pros and Cons
- "It's easy to use and allows us to integrate solutions together."
- "The solution could have more customization."
What is our primary use case?
We use Fortinet FortiWeb for our VPN. The solution is always updated to the latest version.
The solution is deployed on-premises.
What is most valuable?
It's easy to use and allows us to integrate solutions together.
What needs improvement?
The solution could have more customization.
For how long have I used the solution?
I have used this solution for one year.
What do I think about the stability of the solution?
It's very stable.
I would rate the stability as six out of ten.
What do I think about the scalability of the solution?
It's scalable.
I would rate the scalability as seven out of ten.
How are customer service and support?
Technical support is helpful and they respond quickly. I would rate them as eight out of ten.
How was the initial setup?
I would rate the setup as five out of ten.
What about the implementation team?
Our IT department implemented the solution.
What's my experience with pricing, setup cost, and licensing?
The cost isn't expensive.
What other advice do I have?
I would rate this solution as seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Information Security Expert at a financial services firm with 501-1,000 employees
It helps us protect our web and database servers from being penetrated from outside the office.
What is most valuable?
The most valuable features of the product are its IPS and VPN server.
How has it helped my organization?
The device is very handy and it helps us to protect our web and database servers from being penetrated from outside the office.
What needs improvement?
The antivirus and the IPS can be improved in the future.
For how long have I used the solution?
I have used it for about two years.
What do I think about the stability of the solution?
Fortunately, we have not yet encountered any stability issues!
What do I think about the scalability of the solution?
With the 600-C model, we had some scalability issues.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
Initial setup was very straightforward and simple.
What's my experience with pricing, setup cost, and licensing?
These devices, especially the 1500-D model, are really worth purchasing and using.
Which other solutions did I evaluate?
Before choosing this product, we evaluated many products such as Cisco, Juniper, Cyberoam, and Sophos.
What other advice do I have?
In my opinion, the FortiGate appliances, and especially the D series, are really powerful ones and worth providing for your network.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network System Administrator at a computer software company with 201-500 employees
Protected our web servers from outside attacks. Certificates were deleted when firmware was upgraded.
Pros and Cons
- "We were able to protect our web servers from outside attacks."
- "The false positives are annoying."
- "I had some small problems when I was upgrading firmware. After the upgrade, some of my certificates were deleted."
How has it helped my organization?
We were able to protect our web servers from outside attacks. It has really helped us with publishing servers which were published on Microsoft Forefront TMG.
What is most valuable?
All of its feature are valuable to us. If you ask me which is the most valuable, it is the load balancing, then I would say the security features. Publishing OWA is also a good feature.
What needs improvement?
We started with FortiWeb400C, then we did an upgrade to FortiWeb 400D. I had some small problems when I was upgrading firmware. After the upgrade, some of my certificates were deleted.
The false positives are also annoying.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
We did not encounter with any stability issues.
What do I think about the scalability of the solution?
We did not encounter with any scalability issues.
How are customer service and technical support?
Fortinet technical support is really good. I would give them a nine out of 10.
Which solution did I use previously and why did I switch?
We did not use a WAF before. We used Microsoft TMG, but it is not a WAF.
How was the initial setup?
Initial setup is straightforward, and it is not too complex.
What's my experience with pricing, setup cost, and licensing?
It really pays off to buy licences for multiple years.
Which other solutions did I evaluate?
No.
What other advice do I have?
It is a really good product. It is worth using in your network.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partners.
Security Consultant at a tech services company with 11-50 employees
Give us built-in security templates, strong threat intelligence, and is AV integrated
Pros and Cons
- "Also, if you serve files or you accept files with your server, Fortiweb has built-in antivirus. The Fortinet product family also provides good IP intelligence (botnet C&C, etc.)."
- "Built-in security templates, AV integrated, strong threat intelligence."
How has it helped my organization?
With other vendors you need to go through a learning period. With FortiWeb you can just apply a high-security profile and move on. It's very easy to reduce false positives.
What is most valuable?
- Built-in security templates
- AV integrated
- Strong threat intelligence
Also, if you serve files or you accept files with your server, Fortiweb has built-in antivirus. The Fortinet product family also provides good IP intelligence (botnet C&C, etc.).
Requires very little effort to add device to topology or replace existing WAF device with FortiWeb.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
No issues with stability.
What do I think about the scalability of the solution?
No issues with scalability.
How are customer service and technical support?
Eight out of 10.
Which solution did I use previously and why did I switch?
F5, A10, KEMP.
How was the initial setup?
It's very easy.
What other advice do I have?
Be sure to look at industry reviews, they have good knowledge about threat intelligence.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Admin at a comms service provider with 1,001-5,000 employees
I set it up on my own. I'd like to see improvements in its internet and servers features.
What is most valuable?
- Firewall policy
What needs improvement?
- Internet
- Servers
For how long have I used the solution?
I have used it for a year and a half.
What do I think about the stability of the solution?
We had one stability issue when I ran it once with Wireshark; it froze.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and technical support?
I cannot rate technical support because I have not used it yet.
Which solution did I use previously and why did I switch?
How was the initial setup?
Initial setup was not that difficult. It was different to my previous solution; I could do it on my own.
Which other solutions did I evaluate?
Before choosing this product, I did not evaluate other options.
What other advice do I have?
- Be aware of logs.
- Does not compare with Check Point about finding policies.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Expert at a tech services company
Next-gen firewall and built-in server load balancing. A BYOD feature is missing.
What is most valuable?
- UTM
- Ease of use
- Built-in server load balancing
- VPN
- Next-gen firewall features
How has it helped my organization?
It provides good security visibility.
What needs improvement?
A BYOD feature is missing; this could be a good add-on.
For how long have I used the solution?
I have used it for about 18 months.
What do I think about the stability of the solution?
I did not really encounter any stability issues; it performs well.
What do I think about the scalability of the solution?
I have not encountered any scalability issues in 18 months.
How are customer service and technical support?
Technical support is average; it could improve.
Which solution did I use previously and why did I switch?
We previously used Cisco PIX and ASA. We switched because there is no next-gen firewall in the Cisco portfolio.
How was the initial setup?
Initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
Pricing is competitive. Licensing could get expensive as we add feature sets.
Which other solutions did I evaluate?
Before choosing this product, we evaluated Palo Alto, SonicWALL and Juniper.
What other advice do I have?
It is a good option, keeping in mind pricing and features.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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