- UTM
- Ease of use
- Built-in server load balancing
- VPN
- Next-gen firewall features
Security Expert at a tech services company
Next-gen firewall and built-in server load balancing. A BYOD feature is missing.
What is most valuable?
How has it helped my organization?
It provides good security visibility.
What needs improvement?
A BYOD feature is missing; this could be a good add-on.
For how long have I used the solution?
I have used it for about 18 months.
Buyer's Guide
Fortinet FortiWeb
December 2024
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
What do I think about the stability of the solution?
I did not really encounter any stability issues; it performs well.
What do I think about the scalability of the solution?
I have not encountered any scalability issues in 18 months.
How are customer service and support?
Technical support is average; it could improve.
Which solution did I use previously and why did I switch?
We previously used Cisco PIX and ASA. We switched because there is no next-gen firewall in the Cisco portfolio.
How was the initial setup?
Initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
Pricing is competitive. Licensing could get expensive as we add feature sets.
Which other solutions did I evaluate?
Before choosing this product, we evaluated Palo Alto, SonicWALL and Juniper.
What other advice do I have?
It is a good option, keeping in mind pricing and features.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Presales Engineer at a comms service provider with 11-50 employees
Stable with a simple deployment and lots of extra features
Pros and Cons
- "The solution has a very simple deployment."
- "It may be better if it were easier to create roles."
What is our primary use case?
We primarily use the solution for configuration and structuring policy.
What is most valuable?
The solution has a very simple deployment.
There are lots of great features within the product. Even though I don't personally use too many of them, it's nice to have them available.
What needs improvement?
It may be better if it were easier to create roles.
The interface could be a bit better.
Everything is pretty manual. We do need to improvise a bit. Automation might make it easier.
The pricing is a little bit high for us.
For how long have I used the solution?
I've been using the solution for about one year.
What do I think about the stability of the solution?
The solution is stable. I don't recall dealing with bugs or glitches. It doesn't crash or freeze. It's pretty reliable.
What do I think about the scalability of the solution?
The solution is scalable. We always check our information before we hit any limitations. I just need to assess my servers and the amount of traffic. I believe it to be scalable enough.
We have about five users on the solution currently. They're engineers. We have one box. Many users just need one box. If you want a firewall, or you want various applications on a firewall, you need another box.
How are customer service and technical support?
We don't have direct experience with their technical support team. If we need technical support, we get it from the distributor. If we do reach out to them, it's typically for diagnostics. So far, we've been satisfied with the level of support we've received.
How was the initial setup?
The initial setup isn't too complex. It's pretty straightforward. The product has a model deployment. You just need one port. After that, access is simple.
The deployment and installation took about one day. It is pretty fast because the setup is pretty easy to execute on.
For deployment, you just need two people. You don't need a bunch of staff to handle it.
What about the implementation team?
We're an integrator. We just appraise the distributor behind us in order to help us in the deployment. It's a really simple deployment though. An organization most likely wouldn't need assistance. A solution like Cisco may require assistance as there would need to be adjustments done on it. It's a bit more complex.
What's my experience with pricing, setup cost, and licensing?
The solution can be a bit expensive. It's not a product line. We use other devices as well as it's not a one-stop-shop. If you need a firewall, for example, you need to buy another product, like Fortinet. FortiWeb doesn't cover things like firewalls.
The license itself is also quite expensive.
What other advice do I have?
We're using the latest version of the solution.
Usually, for our security programs, I'm using on-prem. For now, in my experience, the typical Indonesian customer is using on-prem, as they worry about using the cloud, as the data cannot be stored in HR and it's actually often stored in another country.
It's my understanding that we'll continue to use the solution for a while to come.
Overall, I would recommend the product. On a scale from one to ten, I'd rate it at an eight. If it had a better interface and/or better pricing, I might rate it a bit higher.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Buyer's Guide
Fortinet FortiWeb
December 2024
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Security Consultant at Accenture
It has provided stability to applications. The hardware is not sturdy.
What is most valuable?
Application delivery is strong.
How has it helped my organization?
It has provided stability to applications.
What needs improvement?
The hardware does not measure up. Fortinet does not have sturdy hardware.
For how long have I used the solution?
I have been using it for three years.
Which solution did I use previously and why did I switch?
My client was using it when we took over operation of the project.
What's my experience with pricing, setup cost, and licensing?
The price is not too low and it’s not too high.
Which other solutions did I evaluate?
I did not evaluate other options. This product was already implemented.
What other advice do I have?
Check the market before implementing it... because I didn’t get the chance to do so.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Security Engineer at Technicom Mali
Anti-defacement feature intelligently handles complete website backup
Pros and Cons
- "Security Fabric integration. This is really a value-added feature as FortiWeb can interact with the rest of the client’s Fortinet pack to provide an intelligent security layer like (FortiSIEM for central log management and correlation, FortiGate, FortiSandbox for malware analysis, etc.)."
- "FortiWeb does not exist in a cloud-based form. Its only available for deployment as a virtual appliance on AWS and Azure IaaS platforms. Because of the trend to WAF environments, it would be good to have it as a SaaS. Also, FortiWeb would be more competitive if it combined WAF and DDoS protection."
What is our primary use case?
We are a system integrator so we propose FortiWeb to our clients who are looking to protect their public web applications like e-banking platforms, teleservice, and so on.
How has it helped my organization?
A customer said to us that before FortiWeb they regularly had to back up their whole website folder to prevent defacement and ransomware. Now, with the FortiWeb Anti-defacement feature, this process is handled more intelligently, as FortiWeb does it for them.
What is most valuable?
Security Fabric integration. This is really a value-added feature as FortiWeb can interact with the rest of the client’s Fortinet pack to provide an intelligent security layer like (FortiSIEM for central log management and correlation, FortiGate, FortiSandbox for malware analysis, etc.).
What needs improvement?
FortiWeb does not exist in a cloud-based form. Its only available for deployment as a virtual appliance on AWS and Azure IaaS platforms. Because of the trend to WAF environments, it would be good to have it as a SaaS. Also, FortiWeb would be more competitive if it combined WAF and DDoS protection.
For how long have I used the solution?
One to three years.
What other advice do I have?
I rate FortiWeb at eight out of 10 because it is good at what it does but I think it could do more, like combining DDoS protection.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Jefe de Venta Especialista de Seguridad Informatica at a tech services company with 51-200 employees
Stable and the support in Peru is good
Pros and Cons
- "FortiGate is a stable product."
- "We have had problems with deployments where we've had to contact technical support to resolve them."
What is our primary use case?
We are a solution provider and I work in the sales team. We resell the Fortinet brand, including the firewall and other solutions.
I have experience with both using and configuration of Fortinet products.
What needs improvement?
We have had problems with deployments where we've had to contact technical support to resolve them.
For how long have I used the solution?
I have been working with Fortinet FortiWeb for five or six years.
What do I think about the stability of the solution?
FortiGate is a stable product.
How are customer service and technical support?
I have a good relationship with the support teams in Peru, and we are well-supported.
We have not needed support to assist with deployment, but we have worked with them for troubleshooting problems.
Which solution did I use previously and why did I switch?
I am familiar with solutions from other vendors, but the majority of my knowledge is of Fortinet products.
How was the initial setup?
We have not had any problems with deployment.
What about the implementation team?
We have a network team that deploys this solution for different clients. We have three engineers in charge of deployment and maintenance.
What other advice do I have?
I would rate this solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: December 2024
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Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros
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