The most valuable features in Fortinet FortiWeb are sandboxing and threat prevention.
Sales Manager For State-Ownership Enterprise at PT EDI INDONESIA
Useful sandboxing, effective threat protection, and simple configuration
Pros and Cons
- "The most valuable features in Fortinet FortiWeb are sandboxing and threat prevention."
- "In my experience, Fortinet FortiWeb could improve the intelligent features to acknowledge whether any threat or incident that's running happened. Then give us the ability to escalate it to layer 2 or layer 3 in the network operations."
What is most valuable?
What needs improvement?
In my experience, Fortinet FortiWeb could improve the intelligent features to acknowledge whether any threat or incident that's running happened. Then give us the ability to escalate it to layer 2 or layer 3 in the network operations.
For how long have I used the solution?
I have been using Fortinet FortiWeb for approximately two years.
What do I think about the stability of the solution?
I have found Fortinet FortiWeb to be stable.
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Fortinet FortiWeb
January 2025
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What do I think about the scalability of the solution?
The solution is scalable, but it can only scale at a medium level.
How are customer service and support?
We use the technical support from the system integration, not directly with Fortinet FortiWeb. It takes them a lot of time to solve an issue when we submit a complaint.
in Indonesia, we need more knowledgeable local support.
How was the initial setup?
The initial implementation is simple and the configuration is straightforward.
What's my experience with pricing, setup cost, and licensing?
The price of Fortinet FortiWeb is reasonable. This is one of the key factors of why we use this solution.
What other advice do I have?
I rate Fortinet FortiWeb an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Co-founder at Korunet
Excellent Fortinet family product integration, stable , and good support
Pros and Cons
- "One of the big advantages of using Fortinet FortiWeb is all the Fortinet family solutions use the same user interface and logic. This makes it easy to use, configure, manage, and understand if you have used one of their solutions before or are wanting to implement other Fortinet solutions in the future. Additionally, all Fortinet solutions can be managed with one application called FortiManager."
- "The solution could improve by providing more integration with solutions other than the Fortinet family."
What is our primary use case?
Fortinet FortiWeb can be used to protects business-critical web applications from attacks or vulnerabilities.
What is most valuable?
One of the big advantages of using Fortinet FortiWeb is all the Fortinet family solutions use the same user interface and logic. This makes it easy to use, configure, manage, and understand if you have used one of their solutions before or are wanting to implement other Fortinet solutions in the future. Additionally, all Fortinet solutions can be managed with one application called FortiManager.
What needs improvement?
The solution could improve by providing more integration with solutions other than the Fortinet family.
For how long have I used the solution?
I have been using Fortinet FortiWeb for approximately five years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Fortinet FortiWeb is scalable.
We have had approximately five customers using this solution.
How are customer service and support?
The technical support has been good in my experience.
How was the initial setup?
The installation of Fortinet FortiWeb is straightforward. The time it takes to do the installation depends on the environment of the customer and if there are any additional configurations needed. However, a typical basic installation takes approximately one hour.
What about the implementation team?
We use one engineer that does the maintenance of the solution.
What other advice do I have?
The solution can be deployed on-premise and on the cloud. We have been working with governments in Turkey and they tend not to trust their data on the cloud and choose on-premise deployments. However, many companies here are moving to the cloud.
I would recommend this solution to others.
I rate Fortinet FortiWeb a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Fortinet FortiWeb
January 2025
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Network Engineer at a tech services company with 201-500 employees
User-friendly GUI, easy to configure, and technical support responds quickly
Pros and Cons
- "The GUI is user-friendly."
- "The integration with other products should be improved."
What is our primary use case?
We are a product reseller and this is one of the solutions that we provide for our customers. At this point, we have only implemented it for one customer.
What is most valuable?
The GUI is user-friendly.
It is easy to configure compared to solutions by other vendors, such as F5.
What needs improvement?
The integration with other products should be improved.
This product does not come with bare metal protection, so we need more network features. We don't want to be as dependent on a separate next-generation firewall.
The pricing could be made more competitive.
What do I think about the stability of the solution?
So far, the stability has been okay.
What do I think about the scalability of the solution?
We have not had a problem with scalability but we have only deployed it for one project.
How are customer service and technical support?
The technical support is very good and they are fast to respond.
Which solution did I use previously and why did I switch?
I have also worked with similar solutions by F5 and Barracuda. FortiWeb is easier to configure because the F5 product requires more technical knowledge. The Barracuda solution has the advantage that DDoS support is built-in and there is no need to integrate with other products.
How was the initial setup?
The initial setup is straightforward, although integration is more difficult. For example, if you want to have DDoS attack support then you need to integrate with the firewall. With the solution from Barracuda, the DDoS capability is already included.
What's my experience with pricing, setup cost, and licensing?
FortiWeb is more expensive than some competing products.
Which other solutions did I evaluate?
We have a lot of requests for Barracuda solutions from our customers. One of the reasons for this is that the pricing is cheaper by quite a lot.
What other advice do I have?
While I have not done comprehensive testing with FortiWeb, I have no complaints so far.
My advice for anybody who is considering this product is that if they are not very advanced in terms of technical training, this product is a good choice because it is very simple to implement.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
The firewall/waf features, GUI for administration, and licensing support all need improvements
Pros and Cons
- "What we like about Fortinet FortiWeb is it has all the features. We use all of them, so we have to turn on all the options."
- "Fortinet FortiWeb needs to improve the way it's configured. Common services like publishing exchange should be done in one click only."
What is our primary use case?
Publishing Web application, Exchange, Lotus Domino. Some microservices.
How has it helped my organization?
Fortiweb improved way people work and access internal resources based on http/https communication.
What is most valuable?
It depends on the project and what the customer is looking for.
What needs improvement?
First of all, upgrade path should be introduced for scaling up or down VM deployment. Second, they need to include better wizards for publishing common applications like MS Exchange.
.
For how long have I used the solution?
I have been using Fortinet products for 15 years or more.
What do I think about the stability of the solution?
Fortinet FortiWeb has been extensively used by us previously, but we are going to decrease the usage now because of cost.
What do I think about the scalability of the solution?
Fortinet FortiWeb is scalable but you have to do forklift upgrades.
How are customer service and technical support?
Fortinet has had some rough times. When they started expanding a bit, they completely screwed up their support system. The support had no clue what they were doing except just asking dumb questions. Now is bit different since Fortinet consolidated their support but still you need to pass L1 support quickly.
How was the initial setup?
Even from the early days, Fortigate/Fortiweb was easy to set up. It had an ugly interface but it has been improved every year.
What about the implementation team?
I deliver different security solution to customers.
What's my experience with pricing, setup cost, and licensing?
The license cost depends on the size of the box or the size of the solution. It can go from few K Euros to a few hundred thousand Euros a year depending on your size.
What other advice do I have?
If you are looking to be partner with Fortinet, you have to buy licenses. Not even VMs are free to partners.
Fortiweb in essence, needs to become part of Fortigate. Fortinet is not suitable for SMB customers since you have to deploy several boxes in order to get thing right. Also, speed of deployment is important and that isn't fast with many boxes.
On a scale from one to ten, I would rate this product a solid seven. It's a good product.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at Trans Business Machines Ltd
Easy to scale in terms of learning and utilization with a user-friendly GUI
Pros and Cons
- "The GUI makes it easy to scale in terms of learning and utilization."
- "Lacks functionalities that are available in other solutions."
What is our primary use case?
We use this product for load balancing and for their firewall. We are partners with Fortinet.
What is most valuable?
I like that the GUI makes it easy to scale in terms of learning and utilization.
We chose this solution based on the online training and materials they offered. It's easily available on the web.
What needs improvement?
There are specific functionalities that I'd like to see improve and that would basically bring it into line with what is being offered by solutions such as F5 and Imperva.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
This is a stable solution.
How was the initial setup?
The initial setup is straightforward, the deployment took us about two hours. We currently have 16 users.
What other advice do I have?
I rate this solution seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Head of Security systems department at Zerde Business Solutions
Good performance, easy setup and good UTM features like self-encryption
Pros and Cons
- "All the features that FortiGate contains are very suitable for our business. We work with other products in Fortinet, FortiWeb, FortiSandbox, FortiMail, and FortiCache. We use all UTM features like self-encryption, encryption, all UTM features."
- "New releases and old releases have some bugs, some features do not work as good as we want but every new release the Fortinet team fixes up problems."
What is our primary use case?
All of our customers use it because they need a proxy solution. Fortinet provides us the best solution to do this. I don't believe that Check Point or Palo Alto can do what Fortinet does.
How has it helped my organization?
There's a high school with many branches in our country. I configured it for them and they are very happy with Fortinet. Fortinet's performance is very good.
What is most valuable?
All the features that FortiGate contains are very suitable for our business. We work with other products in Fortinet: FortiWeb, FortiSandbox, FortiMail, and FortiCache. We use all UTM features like self-encryption, encryption, all UTM features.
What needs improvement?
New releases and old releases have some bugs, some features do not work as good as we want but every new release the Fortinet team fixes up problems. I don't have anything to say about what to do to improve this product. It's a great solution for us.
What do I think about the scalability of the solution?
Scalability is very good. Our customers that use Fortinet have two thousand local users.
How are customer service and technical support?
Any problems that our customers have, they first call me and I support them. If I can't solve a problem I create a ticket. This happens very rarely. Their technical support is very good because they always help me.
How was the initial setup?
The initial setup is very simple to configure. Our customers are very happy with that.
The time it takes to deploy depends on how deep our project is. Sometimes it can take a week and sometimes a month. Minimum a week though.
What about the implementation team?
All Fortinet products that we sell, I deploy by myself.
What's my experience with pricing, setup cost, and licensing?
The licensing policy is very good. Our customers are very happy with that.
Which other solutions did I evaluate?
When our customers ask about Palo Alto we can sell them a Palo Alto but we try to explain that Fortinet is a great solution.
What other advice do I have?
I would rate it an eleven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Head of Security at a tech company with 1,001-5,000 employees
If a customer has a web portal that frequently experiences attacks, FortiWeb blocks all negative traffic.
What is most valuable?
- SSL offloading
- Unlimited number of protected servers
- Load balancing
How has it helped my organization?
If a customer has a web portal that frequently experiences attacks, FortiWeb blocks all negative traffic.
What needs improvement?
It would be great if FortiWeb could provide web forms like Microsoft TMG. (For example, OWA Exchange portal or SharePoint portal.) Many of our customers are looking forward to this functionality.
For how long have I used the solution?
I don’t use it, but as a partner of Fortinet, I implement it at customers’ sites. Our customers have been using it for about two years.
What do I think about the stability of the solution?
One of our customers recently experienced a stability problem. The customer has two FortiWeb appliances in an HA cluster (A-P). Something happened and both FortiWeb units became MASTER. Only a reboot of one of the units helped them. We opened a ticket.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and technical support?
Sometimes technical support is very slow, but sometimes they work very fast. So I will rate it 5/10.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
Initial setup is not very complex. But if we have problems with configuration, we ask support.
What's my experience with pricing, setup cost, and licensing?
We always recommend the full bundle, but sometimes we offer a budget-conscious solution for the customer.
Which other solutions did I evaluate?
Before choosing this product, I did not evaluate other options.
What other advice do I have?
Look at the PRICE and the PERFORMANCE.
Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Fortinet partner.
Network Administrator at a local government with 501-1,000 employees
It’s an all-in-one solution that gives more Wi-Fi control capability.
What is most valuable?
- Routing
- Web filtering
- Wi-Fi control
How has it helped my organization?
It’s an all-in-one solution that lowers the cost of having multiple solutions. It gave us more Wi-Fi control capability.
What needs improvement?
- Logging
For how long have I used the solution?
We have been using this model for one year. We previously implemented earlier models for six years.
What do I think about the stability of the solution?
We have encountered very few stability problems. In six years, we had one device that need to be shipped back to Fortinet. We had HA set up at that location, so there was no down time.
We did not have a problem upgrading their firmware updates.
What do I think about the scalability of the solution?
Yes and no; you have to size it right before buying. The hardware on some models is not expandable, but you can easily turn software add-ons on and off.
How are customer service and technical support?
I’ll give them an 8/10 for technical support.
Which solution did I use previously and why did I switch?
We had a Cisco router and a Barracuda. We switched from that to a FortiGatefirewall and the Cisco Router. Finally, when the Cisco router was going bad, we replaced it with a FortiGate 100 for firewall and routing capability.
How was the initial setup?
Initial setup complexity depends on the network. The admin console is easy to use.
What's my experience with pricing, setup cost, and licensing?
They have options for their licensing. Look at what you are going to use it for and purchase that way.
Which other solutions did I evaluate?
Before choosing this product, we did not evaluate other options. We had one of the smaller firewalls, and we upgraded to one of their bigger ones.
What other advice do I have?
Look at sizing. And if you are a 24/7/365 shop, get two for HA.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros
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Updated: January 2025
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This review seems to apply to Fortinet's Fortigate firewalls instead of Fortiweb (Web Application Firewall).