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Sales manager at Xxx
Real User
Top 20
A cost-effective solution for web security but lacks stability
Pros and Cons
  • "Fortinet FortiWeb is priced well."
  • "The product’s stability could be improved."

What is our primary use case?

We use the solution for the office in Oracle.

What is most valuable?

Fortinet FortiWeb is priced well.

What needs improvement?

The product’s stability could be improved.

For how long have I used the solution?

I have been using Fortinet FortiWeb for one year. We are using the latest version of the solution.

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Fortinet FortiWeb
December 2024
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What do I think about the stability of the solution?

The product’s stability is normal. I rate it six out of ten.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup depends on technical knowledge.

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper compared with other solutions. It has a yearly license.

What other advice do I have?

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Melvin Obiri - PeerSpot reviewer
Sr. Systems Engineer at Kipepeo Solutions Ltd
Reseller
Integrates well, excellent support, but reference architecture could improve
Pros and Cons
  • "The most valuable feature of Fortinet FortiWeb is the ease of integration and configuration."
  • "Fortinet FortiWeb could improve in reference architecture for different deployment scenarios."

What is our primary use case?

Fortinet FortiWeb was used to support mobile applications.

What is most valuable?

The most valuable feature of Fortinet FortiWeb is the ease of integration and configuration.

What needs improvement?

Fortinet FortiWeb could improve in reference architecture for different deployment scenarios.

For how long have I used the solution?

I have been using Fortinet FortiWeb for approximately three years.

What do I think about the stability of the solution?

Fortinet FortiWeb is stable.

How are customer service and support?

The technical support from Fortinet FortiWeb is excellent.

Which solution did I use previously and why did I switch?

I have used many other solutions and I formally recommend NGINX. The challenge I have with NGINX is handing over the project to the end customer. The skillsets for managing NGINX as a WAF are a lot. This is what was drawing me towards F5. I wanted something that is seamless from end-to-end, for the customer.

The advantages of NGINX are that it's community-based, and you can get it anytime. Fortinet FortiWeb you have to go through a channel, there's an initial acquisition, and then the annual support which are things that we don't have to consider when we're dealing with NGINX.

How was the initial setup?

The initial setup of Fortinet FortiWeb was easy. The full implementation took approximately one week.

What's my experience with pricing, setup cost, and licensing?

The price of Fortinet FortiWeb depends from customer to customer because some customers are considering using other solutions, such as Imperva. The price of Fortinet FortiWeb sits well for the middle-sized customers that we deal with.

The price is based on our partner model, we are able to negotiate a good discount on GPR because we're also selling the firewall appliance.

What other advice do I have?

I rate Fortinet FortiWeb a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Fortinet FortiWeb
December 2024
Learn what your peers think about Fortinet FortiWeb. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
GRC Security Consultant at Ionize
Consultant
This flexible suite solves compliance problems but that comes at a cost
Pros and Cons
  • "If I need something from tech support, I can get it answered within the hour."
  • "Both the internal firewall management and the cloud can be managed by a single console."
  • "It costs too much."
  • "It is not entirely user-friendly."

What is our primary use case?

Normally I deal with on-premises installations. The firewalls are always on-prem for government departments. In a recent case, I was looking at a cloud solution because it was what the client preferred. So it was the Fortinet rules applied to an AWS solution. I was looking at the architecture around becoming an IRAP (Information Security Registered Assessors Program) certified program and I was looking at the AWS firewalls around how it would be able to comply with the ISM (International Safety Management) standards.  

What is most valuable?

For me personally, the most valuable thing is that I like the fact that it is standardized so both internal firewall management and the cloud can be managed by the same company. Communication between the two works well and it can be a benefit. We can keep a single console to manage both.  

What needs improvement?

User administrative controls could be a little bit better. I guess that would be the main thing. The usability within Fortinet could be a little bit easier on the users. But it is what it is.  

The thing that was more difficult was not the tool itself but dealing with the logistics of the compliance issues. I was applying a standard set of rules to an AWS firewall. It served a purpose. The complex part of the solution was more of a compliance issue.  

For how long have I used the solution?

We have been using Fortinet FortiWeb probably for over a year-and-a-half. Closer to two years.  

What do I think about the scalability of the solution?

At this point in time, scalability seems to be fine. I mean, we are talking processing requests from all over Australia. It seems to be keeping up quite well. My impression of it at this stage is that it is very scalable. It is quite well suited for data management.  

How are customer service and technical support?

I think judging our experience with technical support is a little bit unfair because I know all the local support people. I do go into the help desk when I have to, but I do know most of the teachers or technical support staff. I would rate them as being very responsive to customers. I have had no issues. If I need something I can get it answered within the hour. It is quite good.  

How was the initial setup?

It was quite easy to do the initial setup and apply basic rules. Administratively, keeping an AWS firewall and applying the Fortinet rules made it quite simple for the difficulty level of this particular requirement.  

What's my experience with pricing, setup cost, and licensing?

I think that ForiWeb is expensive for what they are offering. At the end of the day, when you sell a suite, compliance within the suite is easy to maintain. That is the good part. It is an expensive suite and it is an expensive solution, but it is a manageable one for an enterprise. It should just be cheaper for what they are offering in comparison to other tools on the market.  

What other advice do I have?

My advice to people would be to evaluate the marketplace against your requirements and choose appropriately. Fortinet does operate at the enterprise level. It is listed on the Australian standard and it does carry Australia's approval for common criteria. So it does address the requirements needed for security for the assessments. Not every product can.  

On a scale from one to ten (where one is the worst and ten is the best), I would rate this Fortinet solution as a seven-out-of-ten because of user administrative controls, usability, and price.  

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1103169 - PeerSpot reviewer
Executive Manager at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Has security profile but improvement is needed in ease of use
Pros and Cons
  • "The solution's most valuable feature is its security profile."
  • "The solution could improve its ease of use and add more advanced WAF features in future releases."

What is most valuable?

The solution's most valuable feature is its security profile. 

What needs improvement?

The solution could improve its ease of use and add more advanced WAF features in future releases.

For how long have I used the solution?

I have been working with the product for more than five years. 

Which solution did I use previously and why did I switch?

I've worked with both F5 and Fortinet and find F5 to be much better. F5 is easier to implement, more compatible with applications, and more robust and stable. Regarding securing applications behind the WAF, F5 generally provides better security.

How was the initial setup?

The solution's implementation is not complex and depends on the number and complexity of customers' applications. 

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiWeb's pricing is reasonable. Its licensing costs are yearly. 

What other advice do I have?

The product has been in the WAF business for a long time. Its maturity cannot be compared to other alternatives. Based on my experience with Fortinet FortiWeb, I'd recommend it in specific cases, especially if you have a limited budget. It can meet basic requirements. However, other vendors have better features and support. I rate the overall product a six out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Cyber Security Engineer at Mudra Electronics limited
Real User
Top 5
Has a user-friendly dashboard, but its technical support services need improvement
Pros and Cons
  • "The product has a very user-friendly dashboard."
  • "The product's scalability could be better."

What is our primary use case?

We use FortiWeb for protecting web applications.

What is most valuable?

The product has a very user-friendly dashboard.

What needs improvement?

The software's support services could be better compared to Sophos.

What do I think about the scalability of the solution?

The product's scalability could be better compared to Sophos.

How are customer service and support?

It is challenging to communicate with the FortiWeb's support team.

Which solution did I use previously and why did I switch?

We use Sophos as well.

How was the initial setup?

FortiWeb's configuration process is more difficult than Sophos. I rate the process a one out of ten.

What's my experience with pricing, setup cost, and licensing?

The product is expensive. I rate the pricing a ten out of ten.

What other advice do I have?

I rate FortiWeb a five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AhmedIsmael - PeerSpot reviewer
Network & Telecom Manager at a retailer with 1,001-5,000 employees
Real User
Easy to use, and the all-in-license covers all of the features
Pros and Cons
  • "The most valuable feature is ease of use."
  • "I would like to see the Application Delivery Control (ADC) and Web Application Firewall (WAF) combined in one device."

What is our primary use case?

I am using FortiWeb as a web application firewall and as a load balancer for HTTP applications. 

What is most valuable?

The most valuable feature is ease of use.

It has an all-in-one license, unlike F5 where you need separate licenses for the antivirus, IP reputation, denial of service attacks, etc. With FortiWeb, the all-in-one license is one of the most beneficial features.

What needs improvement?

I would like to see the Application Delivery Control (ADC) and Web Application Firewall (WAF) combined in one device. For example, if I have one device that costs $2,600 USD then it can have two licenses, where it can operate as a load balancer as well as a WAF.

For how long have I used the solution?

We have been using FortiWeb for three years.

What do I think about the stability of the solution?

This is a good solution, stability-wise.

What do I think about the scalability of the solution?

FortiWeb is a scalable product and we have about 3,000 users.

That said, we need to purchase a model with more capacity because this is a small one, and our business has expanded in the past three years.

How are customer service and technical support?

We have been in contact with technical support and we are satisfied with them.

Which solution did I use previously and why did I switch?

We did not use another similar solution before choosing FortiWeb.

How was the initial setup?

The initial setup is straightforward.

Any FortiWeb deployment needs about two weeks because when it is first implemented, in phase one, machine learning takes place. It is needed because every application needs some customization. FortiWeb needs approximately two weeks to build this profile. After that, an expert will do some fine-tuning on the profile and the appliance will start to work.

What about the implementation team?

During the deployment, we used a system integrator, but after that, we can manage it by ourselves. Our network team has seven people including one technician, one manager, and five administrators.

What's my experience with pricing, setup cost, and licensing?

There are no licensing costs.

What other advice do I have?

In summary, this is a good product and I can recommend it for others.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tech Manager at Global tec
Reseller
Problematic licensing requires upgrades at scale with additional expense for advanced features
Pros and Cons
  • "FortiWeb offers machine learning in the latest product. This fixed many problems. There are no false negatives."
  • "Fortinet FortiWeb is not scalable. You'll need more budget to change the hardware."

What is our primary use case?

We are partners with Fortinet. We specialize in power customers. We use many products like FortiGate, FortiWeb, FortiAnalyzer, FortiSIEM, and FortiSandbox.

All the FortiGate products are new, even the Fortinet switches we are selling to our customers. We also install and configure the network for our customers.

How has it helped my organization?

With this product, you can secure all the Fortinet products together. I'm an entrepreneur. Most people fail in the publication of a firewall.

What is most valuable?

FortiWeb offers machine learning in the latest product. Before that, there was an auto-learning feature. This fixed many problems. There are no false negatives now. 

Fortinet FortiWeb now has artificial intelligence and machine learning.

What needs improvement?

What I would like to see improved in Fortinet FortiWeb will probably be included in the next release. The legal feature needs better step-by-step use of the form. 

We use the FortiGate guidebook for step-by-step instructions. But the FortiWeb guidebook is only is a demonstration kit which is not enough for a new installation.

What do I think about the stability of the solution?

FortiWeb is a stable solution.

What do I think about the scalability of the solution?

Fortinet FortiWeb is not scalable. There is a model and a license if you want to use it. You'll need more budget to change the hardware. FortiWeb is not scalable on the same plan.

How was the initial setup?

The initial setup is not simple for all the products. Some Fortinet products vary, but overall it is straightforward.

What other advice do I have?

In the version of Fortinet FortiWeb that we have, it does not include the scanner. We cannot access every feature. If you have all the popular products, you can use the system perfectly to connect everything. 

Fortinet can improve the security firebase in support for HTTPS and the CPU with additional configurations. On a scale from 1 to 10, I would rate Fortinet FortiWeb a two.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network and Security Engineer at ONB
Real User
Effective vulnerability scanner, highly stable, and low maintenance
Pros and Cons
  • "The valuable feature of Fortinet FortiWeb vulnerability scanner"
  • "Most of the deployment is done by our development team because they have some parameters that match the configuration. However, when we initially did the deployment we used a consultant company."

What is our primary use case?

We are using Fortinet FortiWeb to deliver service to our customers.

What is most valuable?

The valuable feature of Fortinet FortiWeb vulnerability scanner.

For how long have I used the solution?

I have been using Fortinet FortiWeb for approximately 14 years.

What do I think about the stability of the solution?

The Fortinet FortiWeb is very stable.

What do I think about the scalability of the solution?

We did not have any problems with the scalability of Fortinet FortiWeb.

We have the development and network teams using the solution. It is approximately seven people in total.

How are customer service and support?

I did not use the support from Fortinet FortiWeb.

How was the initial setup?

The initial setup We Fortinet FortiWeb is straightforward. The full process of the deployment took approximately two weeks to 16 days.

What about the implementation team?

Most of the deployment is done by our development team because they have some parameters that match the configuration. However, when we initially did the deployment we used a consultant company.

What's my experience with pricing, setup cost, and licensing?

The license to use Fortinet FortiWeb is approximately $14,000.

I rate the price of Fortinet FortiWeb a four out of five.

What other advice do I have?

The solution does not require a lot of maintenance.

I would recommend this solution to others. If someone wants to use the internet with an application website or any other internet application, content filtering is very useful to filter all the requests that are coming to the server so that no one can hack or harm the system.

I rate Fortinet FortiWeb a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Fortinet FortiWeb Report and get advice and tips from experienced pros sharing their opinions.