We had many blind spots at one point, so we changed the whole leverage. Under the new leverage and the FortiATs, we have our base.
Information Technology Specialist at a comms service provider with 51-200 employees
A powerful platform that provides organizations with a single console to manage
Pros and Cons
- "The security is a valuable feature."
- "The range needs some improvement and also the stability."
How has it helped my organization?
What is most valuable?
The security is a valuable feature.
What needs improvement?
The range needs some improvement and also the stability.
For how long have I used the solution?
I have been using Fortinet FortiWLM for two years.
Buyer's Guide
Fortinet FortiWLM
January 2025
Learn what your peers think about Fortinet FortiWLM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
What do I think about the stability of the solution?
The rate the stability an eight out of ten.
What do I think about the scalability of the solution?
I rate the scalability a seven out of ten.
How was the initial setup?
The initial setup is straightforward.
What was our ROI?
I have seen a return on investment.
What's my experience with pricing, setup cost, and licensing?
The solution is fairly priced.
What other advice do I have?
I rate the overall solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Infrastructure at 4 Seniors Brasil
Decent IPsec VPN management, though lacking in site survey tools
Pros and Cons
- "At the moment, particularly with the COVID-19 situation, the most valuable feature is probably the IPsec VPN, which is easy to implement with Fortinet."
- "The interface could certainly do with some improvement. We have other customers with WiFi networks, and they always use Ubiquiti. With Ubiquiti, it's a much better user interface, and it is much easier to configure."
What is our primary use case?
At our company we're using mainly Fortinet, instead of, say, Cisco, for firewalls and other networking solutions that we offer to customers, and right now, we only have one customer who uses FortiWLM. Unfortunately the customer was not able to properly perform a site survey during the initial project, so they now have a few problems with their WiFi network. However, we don't attribute the problems they have encountered to FortiWLM itself. The customer did not follow the instructions during the installation when we asked them to position the access points in specific sections so as not to interfere with each other.
Because of this, our experience with FortiWLM hasn't been very good, and we have not implemented any further FortiWLM solutions for other customers to date. Though, I must emphasize that it was not because of a problem with FortiWLM. It was merely because a proper site survey was not performed from the beginning, and so the positioning of the access points was not optimal.
What is most valuable?
At the moment, particularly with the COVID-19 situation, the most valuable feature is probably the IPsec VPN, which is easy to implement and manage with Fortinet.
When compared with Sonic Wall and Palo Alto, Fortinet is more straightforward, whereas with the other solutions the procedure to implement the proper IT connections for end users was somewhat more complicated. I think that's a valuable point for Fortinet, when you consider all the SD-WAN technologies that they have. They are straightforward and go well together.
What needs improvement?
The interface could certainly do with some improvement. We have other customers with WiFi networks, and they always use Ubiquiti. With Ubiquiti, it's a much better user interface, and it is much easier to configure. I managed to get some certificates myself, so I can speak for some features that we need to consider on our wireless networks that are easier to implement with Ubiquiti which aren't so straightforward with Fortinet.
When it comes to Ubiquiti, we have something that we use a lot which is similar to a site survey. Once all the access points are positioned physically inside the office, we can perform a scan on the premises themselves, so the customers can find which channels have more interference, which have less interference, and automatically distribute channels for each access point, and make it so these access points do not cause interference with each other. That feature is extremely useful for us, and it is something that is sorely lacking in Fortinet FortiWLM.
With FortiWLM, we have to perform that type of survey manually, discovering which channels have less interference, and then manually distribute these channels to each access point.
What do I think about the stability of the solution?
My impressions on stability are good.
What do I think about the scalability of the solution?
It is certainly scalable.
How are customer service and support?
The tech support is good. I don't have any complaints. We have a lot of experience interacting with them and more often than not they can successfully work with us on solutions.
Which solution did I use previously and why did I switch?
We have used Sonic Wall and Palo Alto products before, yet we have definitely found Fortinet to be more straightforward.
How was the initial setup?
The setup is easy. Of course, I don't think it's as easy as with Ubiquiti, as that's a big sales point for them. Fortinet still has some catching up to do in this regard, but the setup is not that difficult compared to other solutions such as Meraki.
What about the implementation team?
Our implementations with Fortinet solutions vary with the customer size. For a small to medium company of up to 200-250 employees, I'd say a team of four specialists would be required.
If we are only using FortiGate and FortiWLM, and if we have more products such as for email and for the client, and for the endpoints, then maybe a specialist just for Fortinet, and four to five extra people.
In general, I would say that at least two engineers would be required for a medium-sized company of about 250 employees.
What's my experience with pricing, setup cost, and licensing?
To save yourself from increased setup and maintenance costs, I highly recommend undertaking a proper site survey from the beginning.
What other advice do I have?
Fortinet FortiWLM is a good solution, though I must add that it is of paramount importance that whoever implements any WiFi solution — be it Fortinet or any other solution — must complete a site survey. In our experience with currently our only FortiWLM customer, we did not have a good experience, but again, it was simply because they did not perform a proper survey, and there's not much more to said. A site survey is very important.
I would rate Fortinet FortiWLM a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Fortinet FortiWLM
January 2025
Learn what your peers think about Fortinet FortiWLM. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Stable with good IP security profiles and helpful technical support
Pros and Cons
- "Although there are a few steps, the initial setup is pretty straightforward."
- "When using the FortiGate as the wireless controller, you cannot have automatic user registration, which is something that they should offer."
What is our primary use case?
We have used the solution in an electrical company, however, they are using it for Internet only access. That is being used as the main connection to the network and is completely separate as it is being used only for Internet access on mobile devices mostly.
What is most valuable?
I have used the multiple feature keys that were available and they allow each user to have their own feature key.
A good feature is the IP security profiles, IPFS, anti-virus, RIP filtering, as that can be used with FortiGate as a wireless controller.
The solution is stable.
Technical support is helpful.
The scalability is good.
Although there are a few steps, the initial setup is pretty straightforward.
What needs improvement?
There is a need to put a logging device in, which could be an analyzer, so that, if you want to have an inside-up graph and weekly and monthly graphics reports, you'd be able to do so.
When using the FortiGate as the wireless controller, you cannot have automatic user registration, which is something that they should offer. That way, you can email the user, in their account, and it would be easier.
What do I think about the stability of the solution?
We haven't heard any negative feedback about the stability. The clients seem happy. I haven't heard of bugs or glitches. It's reliable.
What do I think about the scalability of the solution?
The scalability is good. Our clients seem happy with its capabilities.
How are customer service and support?
In terms of technical support, it depends on your license. From my experience, they have been available at any time and they can help with troubleshooting by going into the command line and stuff like that. They are helpful and responsive.
How was the initial setup?
The initial setup is a little more work due to the fact that we have to set up the controller. It's not as difficult, however, you have more steps.
For a small setup, you only need one person to manage the implementation.
What was our ROI?
I have not looked into ROI as of yet.
What other advice do I have?
We are a Fortinet partner. I have used the U 231, the U 431F versions of the solution.
You can implement this solution and get authentication, and we'd like to see more features for onboarding and reporting.
I'd rate the solution at an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Service Delivery Manager at ZAVASI TECHNOLOGIES PVT LTD
Simple solution compared to other options and has good reliability
Pros and Cons
- "I found that It's really good when comparing it to any other product or it is much better in terms of features that the customer requires."
- "Documentation could be improved."
What is most valuable?
We are similar to our customer implementation. We provide a switch, we have provided even the firewall, Apache, and SolarWinds solutions. So when we are talking about Apache, completely it is taken out first. Then monitoring or patching with iPhones, it is much better. It is very simplified when comparing it to any other product. I think the product doesn't have challenges. I didn't find any challenges with Fortinet Wireless.
What needs improvement?
Documentation could be improved.
For how long have I used the solution?
I have been using and selling Fortinet Wireless for 13 years.
What do I think about the stability of the solution?
We have been very happy with the stability of the product.
What do I think about the scalability of the solution?
Fortinet Wireless is very scalable.
How are customer service and technical support?
Once you have a subscription, it works. After that, you open tickets with their technical support. There's no other challenge. We haven't needed to contact technical support as everything is pretty straightforward.
How was the initial setup?
In many of my other previous companies, Fortinet Wireless has been used. I haven't had many challenges. Apart from that, when I became a system integrator, I found that It's really good when comparing it to any other product or it is much better in terms of features that the customer requires.
What about the implementation team?
I have my own team who are satisfied with the product. There are two or three engineers on the team. They normally handle the implementation of Fortinet Wireless.
What's my experience with pricing, setup cost, and licensing?
The licensing is all contained in the purchase and implementation. The customer will look at the licensing at purchase and make sure all is in order. All the subscriptions that are relevant for the purchase and maintenance are involved. The implementation will be monitored and have a secure wireless connection.
Which other solutions did I evaluate?
We have a partnership with Sophos also. But with Sophos, we have a lot of customers, more than with Fortinet. When you compare the features and, reliability and performance, Fortinet is better.
What other advice do I have?
Fortinet Wireless is a very good product, in terms of reliability and in terms of configuration also. I would rate Fortinet wireless at a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Engineer at Manser Saxon Contracting Ltd
Beneficial central management and overall useful features
Pros and Cons
- "The most valuable features are central management and the many other features available."
- "The roaming of Fortinet FortiWLM could improve when comparing it to other solutions. We are missing some of the functionality in the controller. Additionally, they should offer more logs instead of using FortiAnalyzer because all the users will not be using the same thing."
What is most valuable?
The most valuable features are central management and the many other features available.
What needs improvement?
The roaming of Fortinet FortiWLM could improve when comparing it to other solutions. We are missing some of the functionality in the controller. Additionally, they should offer more logs instead of using FortiAnalyzer because all the users will not be using the same thing.
For how long have I used the solution?
I have been using Fortinet FortiWLM for approximately two weeks.
How was the initial setup?
You need to understand the concept first before you can implement the solution. You need to be familiar with networking first to be able to install Fortinet FortiWLM.
What other advice do I have?
I rate Fortinet FortiWLM an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Syssense at a tech services company with 51-200 employees
Overall effective network management, highly reliable, but more feature needed
Pros and Cons
- "Fortinet FortiWLM is good for tracking assets, monitoring, and overall management."
- "In the next release, they could improve by adding a controller-less server, or architecture that is provided in other solutions, such as Aruba. This would be a great benefit for customers."
What is our primary use case?
My clients use Fortinet FortiWLM for wireless management in healthcare, hospitality, and office settings.
What is most valuable?
Fortinet FortiWLM is good for tracking assets, monitoring, and overall management.
What needs improvement?
In the next release, they could improve by adding a controller-less server, or architecture that is provided in other solutions, such as Aruba. This would be a great benefit for customers. Additionally, they could improve the feature sets to be more competitive.
What do I think about the stability of the solution?
The solution is stable and highly reliable. We do not have any complaints from customers.
What do I think about the scalability of the solution?
We have currently three clients using this solution.
Which solution did I use previously and why did I switch?
For critical infrastructure in healthcare and government, we find Aruba a better solution for their requirements.
How was the initial setup?
If we are redoing an installation of an existing network are some difficulties but a typical installation is not difficult.
What's my experience with pricing, setup cost, and licensing?
There is a perpetual license required for this solution and the price could be reduced.
What other advice do I have?
I would recommend this solution.
I rate Fortinet FortiWLM a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Managing Director at a tech vendor with 51-200 employees
High-performing solution that gets the job done
Pros and Cons
- "The most valuable features are the roaming profile, the mesh, and the performance."
- "Areas for improvement would be the compatibility with Apple products and cross-platform integration."
What is most valuable?
The most valuable features are the roaming profile, the mesh, and the performance.
What needs improvement?
Areas for improvement would be the compatibility with Apple products and cross-platform integration. In the next release, I would like them to include accessibility authentication for user authentication.
For how long have I used the solution?
I've been using this solution for two and a half years.
How are customer service and support?
The technical support is good.
How was the initial setup?
The initial setup was easy.
What about the implementation team?
I implemented using an in-house team.
What other advice do I have?
Once you install this solution, it just runs properly and gets the job done. I would rate it as ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Fortinet FortiWLM Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
Product Categories
Wireless LANPopular Comparisons
Aruba Wireless
Juniper Mist Wireless Access Points
Cisco Meraki Wireless LAN
Cisco Wireless
Ruckus Wireless
Huawei Wireless
Mist AI and Cloud
Omada Access Points
D-Link Wireless
ExtremeWireless
NETGEAR Insight Access Points
Aruba Instant On Access Points
Cambium Networks Wireless LAN
WatchGuard Secure Wi‑Fi
SonicWall SonicWave Access Points
Buyer's Guide
Download our free Fortinet FortiWLM Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- Which wireless controller has maximum client connectivity and high throughput?
- When evaluating Wireless LANs, what aspect do you think is the most important to look for?
- Cisco Wireless Aironet 3802i vs. ALE OmniAccess Stellar AP1230. Which one is the best for the industry?
- What is the best high-performance Wireless LAN device?
- What are advantages and disadvantages of wired vs. wireless networks for a business?
- What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
- What gateway do you recommend choosing for a company with 200 employees?
- How to test the speed of a wireless network?
- Where can I find a report of the top-rated Wireless LAN vendors?
- Does Cisco wireless access points support LDAP/AD authentication?